Service and Support
Oracle Primavera Portfolio Management offers good customer support and vendor assistance, displaying considerable knowledge. However, response times can vary significantly, with some cases resolved quickly and others taking as long as two months. Experienced users might not rely on Oracle's technical support, opting to handle challenges independently.
Deployment
Users find Oracle Primavera Portfolio Management's initial setup varies in complexity. Some describe it as simple, requiring only one person, while others find it complex, needing multiple individuals and extensive preparation. Deployment can take between an hour to six months, largely dependent on learning processes and meeting business requirements. Entry-level users struggle with deployment, whereas advanced users accustomed to the system handle it alone. Thorough testing and preparation are essential for successful implementation.
Scalability
Many users consider Oracle Primavera Portfolio Management scalable. Their organizations have plans for expansion, with some transitioning from on-premises to cloud for added scalability. However, they note that scalability relies on how the database is configured, which may require cost-effective hardware to maintain good query performance. Some report limitations in handling a large number of assets. Despite differing opinions, it is a scalable choice for many groups.
Stability
Many users rate stability highly, giving it a nine, while numerous others comment on its strong stability. Oracle Primavera Portfolio Management is frequently described as stable, with consistent performance highlighted by multiple users. Some individuals, however, mention not having used it long enough to provide a definitive assessment of its stability. Despite limited experience for some, overall feedback indicates highly dependable performance for continuous or frequent use.