PRTG Enterprise Monitor Reviews

We provide a solution to enterprise-level customers who have between one hundred to two hundred switches or routers. The solution offers real-time bandwidth monitoring using both SNMP and SL features to identify network interaction and downtime.

The real-time bandwidth monitoring and SNMP provide valuable service level data, enabling the identification of network downtime and disruptions effectively.

We hand over the products by buying them and then sell them to our clients. We deploy these devices and managing tools for our clients. We typically provide these solutions to enterprise-level companies, schools, colleges, offices, and multinational organizations.

The solution's ability to monitor each and every aspect of our devices, such as memory utilization and port connectivity, is valuable. However, we occasionally have to download additional WIP files and synchronize our devices with PRTG, which can be challenging. Despite this, everything else works well.

We primarily use the platform to monitor technical sensors such as ping ability, uptime, CPU load, and memory usage. Additionally, we use it to monitor certificate expiry dates and certain processes, like testing the availability of our internet connection and mail service through handcrafted sensor frameworks.

From a technical perspective, the product's most valuable feature is SNMP, an open standard monitoring protocol that works across various network devices and operating systems, including UNIX and Windows. Additionally, it is easy to install and maintain. 

PRTG is good and very easy to use. Many other companies are using it, and it doesn't get slow. I never saw its performance becoming slow.

PRTG is agentless, so it doesn't need agents installed to work. But the real-time aspect is not actually real-time. However, being agentless can be a plus point for PRTG.

We can change the refresh time down to seconds. It improves the response time. It has good response time for support. If someone from our department installed PRTG, they will take care of it and provide support. If our company provides PRTG, we will give them the support and be available 24/7 for that.

There are many types of alerts in PRTG. So, it has great alerting capabilities. 

There is no automatic fault management. PRTG lacks customization and flexibility. It doesn't have a unified monitor, meaning it doesn't have the scope for every application, up to the application and databases, and visualizations. 

There is no unified monitoring in PRTG. It needs a lot of improvement in terms of integration. PRTG lags in integration. There is no third-party integration available. They must work on it.

We used PRTG Enterprise Monitor to ensure that all network resources performed optimally. Additionally, we monitored for any failures. The tool was used to monitor network resource performance.

If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the issue. The feature I find most effective is its comprehensive nature. It's like having a permanent eye monitoring the network and all its nodes. Instead of manual monitoring, it detects anomalies automatically and alerts us accordingly.

Before any failure or issue occurs, the tool notifies us if a resource starts performing poorly. This alerting allows us to address the problem before it escalates into a critical failure. It has made my life easier in terms of work. 

We use the solution for monitoring purposes.

The product is easy to understand. It is not very complicated. Even non-IT users can use it.

We use the product for monitoring services, servers, and applications. We can also create custom integrations or custom types of sensors.

The product’s most valuable features are the extensive library and centralized creation capabilities. It provides a vast array of options for dashboard creation and monitoring of the activities within the environment. It helps in the efficient organization of various components.

We use the solution for monitoring. 

The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background.