RSA Identity Governance and Lifecycle Reviews

Vendor: RSA

3.4 out of 5

9 reviews
55% willing to recommend

778 followers

What is RSA Identity Governance and Lifecycle?

RSA SecurID provides world-leading two-factor authentication, protecting 25,000 organizations and 55 million users. RSA SecurID extends security to bring your own device (BYOD), cloud, and mobile as well as traditional virtual private network (VPN) and web portals. RSA SecurID solutions comprise three primary components: authenticator, platform, and agents.

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RSA Identity Governance and Lifecycle is the #23 ranked solution in top Identity Management (IM) solutions. PeerSpot users give RSA Identity Governance and Lifecycle an average rating of 6.8 out of 10. Based on the analysis of the 9 most recent RSA Identity Governance and Lifecycle reviews, the overall sentiment is positive, with a sentiment score of 6.4. (Among the lowest in the category). RSA Identity Governance and Lifecycle is most commonly compared to SailPoint Identity Security Cloud: RSA Identity Governance and Lifecycle vs SailPoint Identity Security Cloud. RSA Identity Governance and Lifecycle is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 29% of all views.

Buyer's Guide

Identity Management (IM)

November 2024

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Featured reviews

Harshul Nayak

Senior Project Manager at Capgemini

RSA Identity Governance and Lifecycle can be deployed on the cloud or on-premise. We have our own proprietary cloud solution created along with RSA Identity Governance and Lifecycle and it's deployed on the AWS platform. We use RSA Identity Governance and Lifecycle for a broad level use case for…

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reviewer2309637

Identity and Access Management at a energy/utilities company with 10,001+ employees

Scalability-wise, I rate the solution a six out of ten. Speaking about the scalability of the solution, a user needs to think out of the box since there is not always a very straightforward solution available that you can just connect to any application since, at times, a user may have to take a side road to get to that point. Around 4,000 people, consisting of planning officers and people from customer care and finance departments, were using the solution in my company. My company used to use the solution daily for the life cycle management of our IT accounts. Every new change happens or gets created automatically every day.

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reviewer1765296

Manager at Protiviti

I was working on a very critical project involving cluster deployment and needed RSA technical support to help us configure the cluster in our environment for on-premise. They assigned two engineers. One was not available until the last moment even though we contacted them nearly one month in advance. For that whole month, we were not told what we needed for the update, then just one day before the actual upgrade, they came out and said that they require physical access, a CD to be inserted in the data center, etc. Our project ended up being delayed as a result. The other engineer, in the middle of the upgrade, told us he was not sure what kind of architecture we were using. Support needs to improve their communication and efficiency as a whole.

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RSA Identity Governance and Lifecycle mindshare

As of December 2024, the mindshare of RSA Identity Governance and Lifecycle in the Identity Management (IM) category stands at 1.5%, down from 1.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Identity Management (IM)

Key learnings from peers

Last updated Dec 2, 2024

Valuable Features

Key features of RSA Identity Governance and Lifecycle include synchronization with Active Directory for user import and easy deployment with software tokens, strong two-factor authentication, roles connectors for provisioning, effective user access governance, One Time Password support, simple data collection without extensive configuration, access certification, auditing capabilities, seamless connectors for on-prem applications, and role-based IT access setup using HR data.

"With the tool in place, you need to hire fewer people to provide access, and you have control over your processes."
"RSA Identity Governance and lifecycles are good for the access certification and auditing sections."
"The data collection is excellent and easy to do. It does not require a lot of configuration nor does it require rules to be written like other competitors do."

Room for Improvement

RSA Identity Governance and Lifecycle requires improvements in user interface flexibility and integration with other systems such as Oracle Database. The self-provisioning feature's implementation concerns security and adds complexity by needing additional infrastructure. More standard connectors are needed to reduce hidden costs and reliance on RSA experts. Customization options are limited, with many functions hard-coded. Stability issues persist, and support in certain regions can be enhanced. Competitors offer risk scoring and better SaaS multi-tenant capabilities.

"Every connector that you have in the product needs to be custom-built, so there are not a lot of standard connectors available in the product, because of which there are a lot of hidden consultancy costs."
"RSA Identity Governance and Lifecycle could improve out-of-the-box customization."
"This product is missing a lot of features which other competitors are providing. One of the key features that are missing right now is risk scoring. Additionally, there is not much scope for customization - everything is hard-coded and predefined, so it does not allow the developers to make many modifications."

ROI

Pricing

RSA Identity Governance and Lifecycle pricing varies based on user count and modules, with initial costs around $10,000 for hardware setups including tokens. Cloud platform users find it unsuitable for multi-tenant use, leading to higher costs due to separate tenants for each client. While day-to-day expenses are minimal, consultancy fees add up. Pricing perceptions range from expensive to reasonably priced, with overall ratings indicating room for cost efficiency improvements.

"I rate the product's price a five on a scale of one to ten, where one is cheap, and ten is expensive."
"We are using the cloud platform, but we don't find it compatible to be served as a multi-tenant platform. This is a large drawback. It becomes expensive because it is then an all-dedicated solution. You have to have a separate tenant for each client, which increases the cost. The overall unit pricing can be less expensive than how it is right now."
"Pricing varies based on user count/number of modules you need."

Popular Use Cases

Service and Support

Customer service is often described as exceptional, with helpful responses and efficient administrators. Some rate it as average or slightly above. Technical support varies significantly; many appreciate the direct expertise, but others experience delays and communication issues, especially with complex scenarios or international interactions. Some mention improvements are needed in specific regions and situations, while some express satisfaction with knowledge transfer and problem-solving skills. Ratings range from very low to moderate.

Deployment

Initial setup of RSA Identity Governance and Lifecycle is described as straightforward, with detailed guides and resources available. However, expertise in SQL is necessary, making it challenging for those unfamiliar with programming. Deployment can vary in duration; a large environment may require months, while integrating 2,500 users and 500 devices took 20-25 days. Some complexities exist due to security features, yet users report the process as generally manageable with sufficient experience and support resources.

Scalability

RSA Identity Governance and Lifecycle scales well for many users, allowing multiple replicas to be added for redundancy based on licensing. Some face challenges with scalability, particularly with load balancing and active-active configurations, while others report no issues. It supports thousands of end users in various organizations, aiding in lifecycle management and daily IT operations. Users mention it requires innovative approaches for certain scalability needs, with mixed ratings on its overall scalability performance.

Stability

RSA Identity Governance and Lifecycle generally exhibits stable performance. Users deploying hardware appliances report solid stability, while the appliance version may not accommodate extensive database volumes. Occasional performance issues are observed, particularly in virtualized settings and larger organizations. Some users have encountered bugs, though RSA provides patches. Stability is rated highly, yet users request improvements in bug fixes.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Top industries

By visitors reading reviews

Financial Services Firm

29%

Comms Service Provider

11%

Educational Organization

Computer Software Company

University

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Real Estate/Law Firm

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Wholesaler/Distributor

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Non Profit

Consumer Goods Company

Program Development Consultancy

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Transportation Company

Aerospace/Defense Firm

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Energy/Utilities Company

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Learn more about RSA Identity Governance and Lifecycle

RSA Identity Governance and Lifecycle was previously known as SecurID.

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RSA Identity Governance and Lifecycle customers

NTT Com Asia, Virgin Blue, Bank of Uganda, EMEA Telecommunications Company, LAit (Lazio Innovazione Tecnologica), NyNet, OTP Bank, Red Bull Racing, Rupert House School, Signify, UK Local Authority, Bancolombia, Banco Popular de Puerto Rico (BPPR), TIVIT, Array Services, International Computerware, KPMG LLP, Moffitt Cancer Center