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Salesforce Identity Reviews

Vendor: Salesforce
4.0 out of 5
324 followers
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What is Salesforce Identity?

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Salesforce Identity mindshare

As of January 2025, the mindshare of Salesforce Identity in the Mobile Identity category stands at 16.7%, up from 16.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Mobile Identity
 
 
Key learnings from peers

Valuable Features

Room for Improvement

Pricing

Top industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
9%
Government
9%
Retailer
7%
Insurance Company
6%
Energy/Utilities Company
5%
University
5%
Hospitality Company
4%
Healthcare Company
4%
Comms Service Provider
4%
Logistics Company
3%
Transportation Company
2%
Performing Arts
2%
Construction Company
2%
Outsourcing Company
2%
Wholesaler/Distributor
1%
Educational Organization
1%
Legal Firm
1%
Non Profit
1%
Recreational Facilities/Services Company
1%
Real Estate/Law Firm
1%
Agriculture
1%
Recruiting/Hr Firm
1%
Marketing Services Firm
1%
Individual & Family Service
1%
Sports Company
1%
Engineering Company
1%
Consumer Goods Company
1%
Pharma/Biotech Company
1%

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Salesforce Identity video

Salesforce Identity customers

 

Salesforce Identity reviews

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Mitesh (Mitesh) Kumar - PeerSpot user
Salesforce Project Delivery Manager at TechForce Services
Verified user of Salesforce Identity
Apr 8, 2024
Adheres to the data privacy regulations of each region, easy to learn and offers strong security features

Pros

"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."

Cons

"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
Mrunali Khobragade - PeerSpot user
Network engineer at Wipro Technologies
Verified user of Salesforce Identity
Jun 4, 2024
User-friendly, easy to understand, and helps with the compliance requirements

Pros

"The solution is very easy to understand."

Cons

"The product is slow."
Find out what your peers are saying about Salesforce Identity. Updated December 2024
830,526 professionals have used our research since 2012.
CB
Manager of Stragetic Accounts at Ondu
Verified user of Salesforce Identity
Aug 8, 2023
An intuitive and user-friendly solution that is easy to set up

Pros

"Salesforce Identity is a very user-friendly solution."

Cons

"Salesforce Identity needs more expertise in the application."
PeerSpot user
Digital Strategy Consultant at a consultancy with 11-50 employees
Verified user of Salesforce Identity
Apr 16, 2021
Customizable, easy installation, easy to use, and great user experience

Pros

"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."

Cons

"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
AN
Pre Sales Engineer at Jawraa
Verified user of Salesforce Identity
Oct 17, 2019
Access Management tool with ability to communicate quickly via dashboard, but needs a user-friendly interface

Pros

"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."

Cons

"The interface should be simplified and the dashboard has a lot of options but could be improved."