The single sign-on feature of Salesforce Identity enhances our organization's security posture overall.
Salesforce Identity offers effective pipeline management and single sign-on for improved security. The platform provides complete customization and promises user-friendly experience. It integrates artificial intelligence for marketing but requires more expertise for optimal application. While highly desired, areas for improvement include enhancing user-friendliness, easing implementation, and reducing setup complexity. Excessive coding and slow performance are notable drawbacks that tech buyers should consider when evaluating Salesforce Identity for their needs.