What is SAP Customer Identity and Access Management?
Power relevant customer experiences based on first-party data. With SAP Customer Identity and Access Management solutions for B2C, you can build rich, centralized customer profiles and synchronize them with all your digital properties.
SAP Customer Identity and Access Management mindshare
As of December 2024, the mindshare of SAP Customer Identity and Access Management in the Customer Identity and Access Management (CIAM) category
stands at 2.3%, up
from 2.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM)
Key learnings from peers
Valuable Features
"Seamless integration is the most valuable feature. There is a there is some functionality where you could go and be enabled and disable everything, you can do it with no time."
"The most valuable aspect of the product is the provisioning of a lot of SAP systems. It offers automated provisioning."
Room for Improvement
"Only component, I would think the database is inbuilt. So you could use only SAP provided the API to extract. And there is one channel I experienced during the data migration, which is which allow us to create the customer or delete the Customer. And it won't allow for any change. The data migration needs improvement."
"The automated provisioning only works well with the SAP products and there are some problems with the non-SAP products. Even if it is SAP, if it is a non-ABAP system, it is a little bit problematic."
Pricing
"The pricing of the solution is cheap."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
