Mexico's situation is too difficult. While there may be many complaints, many projects may be canceled because funds are not currently available. I want to improve a lot of things, but the main point is money. The vendor could be better, but the point is that we don't have the right vendor in Guadalajara. Guadalajara is a small town in Mexico, and there are no expert engineers in that field here. We need to hire people from Monterey, and from Mexico, which is why the solution may be expensive. We don't want to buy a cheaper solution because cheaper isn't always better. We have no desire to save money, we would like a solution. Schneider's vendor, I believe, needs to be more involved with the customer. We have to constantly look for them because they don't come to me. I have to go there, and I don't want to. I don't want to waste time looking for a vendor. We require immediate attention. It should be easier to contact technical support.
