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Eaton UPS vs Schneider Electric-APC Smart-UPS VT comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eaton UPS
Ranking in Data Center Power Solutions
1st
Average Rating
9.0
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Schneider Electric-APC Smar...
Ranking in Data Center Power Solutions
2nd
Average Rating
8.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Data Center Power Solutions category, the mindshare of Eaton UPS is 38.0%, up from 35.4% compared to the previous year. The mindshare of Schneider Electric-APC Smart-UPS VT is 34.1%, up from 28.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Center Power Solutions
 

Featured Reviews

RP
Company value is more than the product. It is their people Eaton's great product and people keep bringing me back
The biggest improvement I would like to see is the remote monitoring and management. All the interfaces should match. The unit touch screen, Web interface, and other remote options should provide the same information and it can never be enough! Presently the touch screens and web based interfaces look and function differently. I want to know what this unit is doing. I want to be able to track and trend the data. . The only other features I would like to see are technology improvements, which they're doing anyway. At what point do you go to transformerless? At what point do you have better caps? UPS operate in a simple matter. improvements in software, contactors, coupled with transformerless and Lithium-Ion are disruptive technologies. All the vendors are doing it and making it available. From an improvement perspective, they're on the right path. There isn't anything major that I can jump up and say, "I wish you would do this better." On the single-phase units, I'd like to see ESS and Lithium-Ion through the produce line down to the 50k units. These are coming!
MS
Easy to manage, reliable, and worth the price
As long as we have electricity, we don't use it as it's transparent. However, I have other APC Smart systems and find that all of them are working perfectly. We like that we can manage it via the network. The product is very easy. The product has been very reliable. You can scale it by adding batteries.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that they work. They've been really reliable for us. They come as advertised. There is also a nice network feature that allows us to monitor them."
"The most valuable feature is the control... we couldn't live life without [PredictPulse]. It does add a level of comfort knowing that PredictPulse is telling us about potential errors before they happen. My preference is to keep it in ESS mode. It saves me a good amount of money."
"The footprint is standard, the same thing as every other solution that we could have gotten. But the power density in relation to its footprint compares really well. I have an APC that has the same footprint that's 20kW less. The Eatons have the same footprint but more power."
"The most valuable feature is that they don't go down. We haven't had any other UPSs in this location, but we've had Chloride UPSs at other places and they didn't do so well."
"Their service and their relationship with their customers is their biggest value, absolutely, compared to the competitors that I've dealt with... the service organization of Eaton is one of their strongest points."
"The touch-screen functionality is easy to read. There are tabs at the top and there are statuses at the top, graphics that give you a quick glance. We use the touch-screen for metering, to make sure the input and output meters are good. We also check alarm events and system history. Those are the things we usually check the most."
"It's also very important that the solution is a three-phase UPS. Three-phase cuts down on power usage, which cuts down on our electrical bill, compared to a single-phase product."
"The technology is reliable."
"I like it because we don't have any problems."
"Stability is one of the key points. The durability and lifetime of the product are also notable."
"We have not had a lot of issues over the many years we have been using the solution."
"You can scale it by adding batteries."
 

Cons

"They could enhance their software, but overall, it's a good solution."
"I want to monitor remotely and that is a complaint I have... The remote monitoring software they have does not provide the same information that the touch screen provides and neither provide me the same information that the field techs can draw out of the unit when they directly connect to them."
"I would like to see there is a little more clarity on what the issue is on the notifications that we receive. This would make it easier for us. What we have to do now is sometimes go to the UPS to figure out exactly what the issue is, because it's not always clear."
"If they could reduce the footprint even more, that would be great. And they could always make heat dissipation better."
"Deployment of the product is typical. It's usually a six-week lead-time, which is typical of most equipment. It's not good, but it's just what is expected in the industry."
"One time, a feedback breaker in a system-bypass module, or something like that, was tripped. We brought them in to see what caused it. They figured it out and we haven't had an issue like that again, since."
"I do like the ESS mode which I operate with the 9395s. However, I've got an issue with one of my UPS strings here in Denver: That ESS mode is too sensitive to utility noise. So the utility shows no outages but I've got the UPS switching it in and out of ESS mode."
"Outside of a full-service contract, my only concern is technician availability for repairs. Where we don't have a full-service contract with them, which unfortunately is the larger portion of our equipment from them, we're just like anybody else, waiting for a slot for a technician to arrive."
"We have been having some issues with the solutions controller and we are having problems finding spare parts."
"The duration of the batteries could be much better."
"Schneider's vendor, I believe, needs to be more involved with the customer. We have to constantly look for them because they don't come to me. I have to go there, and I don't want to. I don't want to waste time looking for a vendor. We require immediate attention."
"The solution’s pricing could be improved."
 

Pricing and Cost Advice

"It has been more of a cost of doing business and maintaining our systems. We use it more as an insurance policy to ensure that our medical records stay up and running. The loss of revenue would have a bigger impact to our organization if our systems were not up and operating. An outage over a 24-hour period could easily be in the $300,000 range, which would be pretty substantial. We are a three million square foot hospital with 380 beds, so it would impact us quickly."
"The cost per unit, as a rough estimate, is $300,000 per UPS 750-block."
"We use their service plan, which includes parts so we don't do the maintenance on it ourselves. We have a service plan that we use, then they do all the maintenance and periodical maintenance (PM) work. If there are any hardware failures, then they also do the work. Therefore, it's a hardware/software support contract that includes labor."
"The pricing is far more competitive than APC or Liebert, the other two big players. And Eaton's service is phenomenal."
"They are around $50,000 to $70,000 depending on the options and the modules that we get."
"The UPSs are saving us approximately $50,000 a year."
"I have a maintenance contract with Eaton, which has been very good. The notifications that we receive, we use email to my team, and they work well."
"It is an expensive technology. The maintenance is expensive. The batteries are expensive. Replacing those batteries is expensive as a capital cost. You have to plan for it every four to five years, but it's the cost of doing business. The cost of not having a good reliable system in place is even higher when you have catastrophic failures. I would recommend the product, but you do have to be prepared to spend some money, both on the product as well as all the environmental preparations for powering the system and cooling system."
"It is not expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Government
9%
University
7%
Computer Software Company
12%
Government
9%
Manufacturing Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Eaton UPS?
I have mixed feelings about the pricing and licensing. I believe that when you sell a UPS, and considering the UPS is a lifeline to a lot of the major corporations, the monitoring solution should b...
What do you like most about Schneider Electric-APC Smart-UPS VT?
Stability is one of the key points. The durability and lifetime of the product are also notable.
What is your primary use case for Schneider Electric-APC Smart-UPS VT?
It is one of the power protection solutions provided by the company. We use the solution to protect the IT infrastructure of the banking, hospitality, healthcare sectors, etc. Schneider is one of t...
 

Also Known As

Eaton Powerware, Powerware 9300 Series
Smart-UPS VT
 

Overview

 

Sample Customers

Gamatronic
The Boston Red Sox
Find out what your peers are saying about Eaton UPS vs. Schneider Electric-APC Smart-UPS VT and other solutions. Updated: April 2025.
847,959 professionals have used our research since 2012.