Test assurance improves compliance and products with good performance
Summary
I have used Spirent CyberFlood for a year, mainly in the financial services and public sectors, for custom test assurance and automation. The testing compliance feature is excellent, though the user interface could be improved for easier navigation.
Pros
"The testing compliance feature is particularly impressive."
Cons
"The user interface could be improved to facilitate easier navigation. "
What is our primary use case?
I have been using the solution for a year now. The customers I work with are focused on both custom test assurance and test automation. The solution is utilized in the financial services sector and the public sector.
What is most valuable?
The main feature of the solution is testing compliance and products. This is a major aspect of the solution and it performs excellently. The testing compliance feature is particularly impressive.
What needs improvement?
The user interface could be improved to facilitate easier navigation. The most significant issue I encounter with the solution is the user interface. It would be beneficial if I could remain on one screen most of the time. Even if the system navigates me to another screen, it should effectively return me to the main screen.
For how long have I used the solution?
I have been using the solution for a year now.
What do I think about the stability of the solution?
The solution is very stable. I rate the stability at nine out of ten. It is indeed very stable.
What do I think about the scalability of the solution?
The solution is highly scalable. I would rate its scalability as eight out of ten.
How are customer service and support?
The primary support comes from the US or Dubai. Often, I face challenges with time differences, which is a significant problem. Spirent should consider establishing a presence in South Africa to better understand the local context. Additionally, having support personnel who comprehend the local language plays an important role.
How would you rate customer service and support?
How was the initial setup?
The initial setup is not straightforward and can be quite challenging. I would rate it as four out of ten.
What's my experience with pricing, setup cost, and licensing?
There are Spartan competitors in the market. The pricing of this solution is competitive. Pricing is not an issue for me.
What other advice do I have?
The language barrier and time difference pose significant issues with customer support. The price is competitive. The biggest benefits I find are test assurance, the reliability of the test results, and the speed to market.
I give the solution an overall rating of eight out of ten. My customers range from medium to large.
*Disclosure: My company has a business relationship with this vendor other than being a customer:
