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Trellix Collaboration Security Reviews

Vendor: Trellix
4.3 out of 5
337 followers
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What is Trellix Collaboration Security?

Trellix Collaboration Security is a comprehensive solution designed to protect sensitive data and ensure secure collaboration within organizations. With the increasing reliance on digital platforms for communication and collaboration, it is crucial to have robust security measures in place. Trellix Collaboration Security offers a range of features to safeguard data and prevent unauthorized access.

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Buyer's Guide
Trellix Collaboration Security
March 2025
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PeerAnalyst reports based on Trellix Collaboration Security reviews

TypeTitleDate
ProductReviews, tips, and advice from real usersApr 19, 2025Download
 
 
Key learnings from peers

Valuable Features

Trellix Collaboration Security offers simplicity, user-friendliness, effective spam filtering, and auto-remediation. It seamlessly integrates with cloud solutions like Google and Microsoft. Known for its stability, it minimizes unwanted emails and accurately detects malware. Its advanced threat protection features, including virtual patching and vulnerability assessment, enhance data security. The system is stable and operates well independently while providing strong protection against vulnerabilities and cyber threats, making it a comprehensive security tool.
  • "Trellix Collaboration Security is valued for being a stable and comprehensive solution that fulfills customer needs."
  • "Before installing, consider potential challenges with system performance, especially when integrating multiple tools, which could slow down performance."
  • "One of the most valuable features is the protection against vulnerabilities, particularly through virtual patching."

Room for Improvement

Trellix Collaboration Security requires enhancements in reporting, spam detection, email management, and customization. Antivirus, antispam, and QR code scanning features are needed for on-premises models. Users report limitations in language support and system flexibility. There is difficulty with backend configurations and single sign-on, with Microsoft Authenticator support lacking. Users also need faster integration and implementation of roadmap features. Email digital protection improvements, better internationalization, and robust technological evolution are necessary for advancing Trellix's capabilities.
  • "I would rate them as a 1.5. The new hub created in India is not good."
  • "Sometimes, integration can be challenging, impacting its stability, which is why I rate it a five out of ten."
  • "There is a need for improved integration with totally different products, such as a rapid server."

ROI

Trellix Collaboration Security has proven to be effective in preventing phishing attacks targeting top-level management, resulting in a positive return on investment.

Pricing

Enterprise users find Trellix Collaboration Security's pricing to be generally high. Many opt for yearly or multi-year licenses. Although some consider it expensive compared to domestic options, its international pricing is seen as competitive. Licensing typically requires a fee for each user. While some mention its cost-effectiveness against other vendors, others rate its price as expensive, suggesting room for cost reduction. No additional charges are noted beyond licensing costs.
  • "I rate the product price as nine out of ten, where ten is the most expensive, and one is the cheapest. There is no need to pay any extra charges apart from the licensing costs."
  • "The cost is very high."
  • "The licensing is on a yearly basis."

Popular Use Cases

Organizations use Trellix Collaboration Security primarily for email protection, targeting spam, phishing, and malicious links. It helps monitor email attachments, identify threats, and safeguard against compromised business email attacks. Users employ Trellix for assessing security, managing inbound messages through MS 365, sandboxing, and ensuring clean email delivery. It's integrated into on-premises and cloud setups, enhancing security layers and implementing best practices in IT environments, aiding in database access tracking and malware prevention.

Service and Support

Trellix Collaboration Security's customer service and support receive mixed feedback. Some customers report satisfaction with knowledgeable and responsive assistance, appreciating various contact methods. Others express frustration with slow response times and global service limitations. Some mention the need for premium options for specific issues, while rating their experiences between 1.5 and 9 out of 10. Improvements in response time are suggested due to escalation processes that delay resolutions.

Deployment

Trellix Collaboration Security's initial setup is generally straightforward and easy. Cloud deployments typically take about 30 minutes, while on-premises installations require more time due to physical configuration. Most users find the process uncomplicated, likening it to simple tasks. Customization, however, can be challenging and sometimes extend installation time. Typically, one engineer is sufficient for deployment and maintenance. Automation can improve efficiency and success rates in more complex environments.

Scalability

Trellix Collaboration Security is recognized for its scalability, accommodating tens of thousands of users without issues. Users appreciate its flexibility, enabling easy expansion according to needs. Licensing can impact scaling, but technically, it's seamless. Some rate its scalability highly, highlighting its capacity for vast user numbers. Deployments on public cloud suggest adaptability to meet rising demands. Frequent expansions indicate reliable performance, with many teams benefiting from its robust scalability framework.

Stability

Trellix Collaboration Security has been consistently described as highly stable with few to no bugs or glitches and a reliable performance. Users rate its stability highly, with some giving it a perfect rating. While integration challenges can occasionally affect stability, most users experience minimal issues. FireEye Email Security, a part of the same system, is also often highlighted for its stability, further supporting Trellix's capability in providing a dependable experience.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Trellix Collaboration Security Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Manufacturing Company
16%
Computer Software Company
14%
Financial Services Firm
10%
Government
9%
Comms Service Provider
7%
Real Estate/Law Firm
4%
Insurance Company
4%
Legal Firm
3%
Healthcare Company
3%
Wholesaler/Distributor
3%
Construction Company
3%
Media Company
3%
Transportation Company
3%
Retailer
2%
Educational Organization
2%
Energy/Utilities Company
2%
University
2%
Mining And Metals Company
1%
Non Profit
1%
Hospitality Company
1%
Logistics Company
1%
Consumer Goods Company
1%
Agriculture
1%
Outsourcing Company
1%

Learn more about Trellix Collaboration Security

One of the key features of Trellix Collaboration Security is its advanced encryption capabilities. All data transmitted and stored within the platform is encrypted using industry-standard encryption algorithms, ensuring that it remains secure and protected from potential threats. This encryption extends to all communication channels, including emails, file transfers, and instant messaging, providing end-to-end security.

To further enhance security, Trellix Collaboration Security incorporates multi-factor authentication. This means that users are required to provide multiple forms of identification, such as passwords, biometrics, or security tokens, to access the platform. This significantly reduces the risk of unauthorized access, as even if one factor is compromised, the others provide an additional layer of protection.

In addition to encryption and multi-factor authentication, Trellix Collaboration Security offers robust access controls. Administrators can define and enforce granular access permissions, ensuring that only authorized individuals can view, edit, or share specific documents or folders. This helps prevent data leakage and ensures that sensitive information is only accessible to those who need it.

Trellix Collaboration Security also includes comprehensive auditing and monitoring capabilities. Administrators can track user activities, monitor file transfers, and generate detailed reports to identify any suspicious or unauthorized behavior. This proactive approach allows organizations to quickly detect and respond to potential security breaches, minimizing the impact on data integrity and confidentiality.

Trellix Collaboration Security was previously known as FireEye Email Security.

Trellix Collaboration Security customers

Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market

Product Categories

Product Categories
Instant Communications Security and Compliance
Email Security
Secure Email Gateway (SEG)