WatchGuard XTM [EOL] Reviews

Name: WatchGuard XTM [EOL]
Brand: WatchGuard
Rating: 4.0 (34 reviews)

4.0 out of 5

34 reviews
90% willing to recommend

2,799 followers

What is WatchGuard XTM [EOL]?

Small businesses need big security, too, and the WatchGuard XTM Series firewall/VPN appliances deliver that strong protection, but without the hefty price tag. Enterprise-grade security includes full HTTPS content inspection, VoIP support, and optional security subscriptions like Application Control and Intrusion Prevention Service.

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Featured reviews

it_user233817

Sr IT Security Consultant at a healthcare company with 10,001+ employees

I feel that paying a yearly maintenance fee for firmware updates is not worth it in my opinion. I would rather see the yearly fee go for updates to the add-ons and live security, but I think as time goes on firmware updates should be free since the price tag of some of these devices is difficult for some small businesses to swallow. While I hold the company in high regard the learning curve on these devices can be tough right out of the box. I've had to contact support on numerous occasions due to little quirks in the system that needed to be ironed out.

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it_user229818

Executive VP/Partner at To Solution, LLC

The initial setup for these appliances is simple. There are options to configure through a software utility or a web-based GUI. Both options are relatively simple. There is a wizard feature that allows for quick configuration. They even have the ability to preconfigure firewalls, send them to the sites, and have them deployed live on-site, where the configuration is downloaded from the Internet. This saves a lot of time. We can deploy online and automatically download configurations. Or, we can deploy off-line by manually installing and configuring the appliances. Deployment is simplified since all configurations are saved as XML files.

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Kenneth Conklin

Owner at a tech services company with 51-200 employees

Excellent, although I have very little involvement with technical support, but when I did use technical support, the solution was fast and easy. I love the fact I can set a temporary read only password for WatchGuard tech support to connect to the XTM device and troubleshoot. These feature free my time up from going back and further over the phone for troubleshooting like other products.

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Valuable Features

"WatchGuard XTM is fairly basic. We use it as the perimeter firewall. The main point is to protect from attack software and hacking."
"After installing the product, we achieved awareness of our data protection needs and email misuse."
"I like the hostwatch because I can see what traffic uses the most bandwidth and I can block that site."

Room for Improvement

"One huge issue with WatchGuard XTM is that I'm not getting reports in a readable format. Readable means, I don't want Excel online. We repeat auditing when we trigger the report or setup calendar. That functionality is what we are looking for from WatchGuard XTM here."
"I would like them to improve the product's overall protections. This would be good for all product users."
"The setting policies need improvement. It needs an easier way to do static NAT and check on what policy is being used for that specific traffic."

Pricing

"The licensing and renewal is very expensive."
"Get at least a maintenance contract for the updates and take a larger WatchGuard than you need. A WatchGuard creates new ways to secure your network."
"It costs less than the SO works and others (like SonicWall, Cisco, and Barracuda) without increasing so much CPU use."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our WatchGuard XTM [EOL] Buyer's Guide for additional reliable information.