Zscaler Cloud IPS Reviews

Name: Zscaler Cloud IPS
Brand: Zscaler
Rating: 4.5 (5 reviews)

4.5 out of 5

5 reviews
100% willing to recommend

What is Zscaler Cloud IPS?

Zscaler Cloud IPS enables you to have all threat and alert data in one place. Full user, file and app context is available. Streaming to a SIEM allows further integration into the SOC ecosystem.

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Zscaler Cloud IPS is the #17 ranked solution in top Intrusion Detection and Prevention Software. PeerSpot users give Zscaler Cloud IPS an average rating of 9.0 out of 10. Based on the analysis of the 5 most recent Zscaler Cloud IPS reviews, the overall sentiment is positive, with a sentiment score of 6.8. Zscaler Cloud IPS is most commonly compared to Darktrace: Zscaler Cloud IPS vs Darktrace. Zscaler Cloud IPS is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 12% of all views.

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Intrusion Detection and Prevention Software (IDPS)

November 2024

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Featured reviews

Atdhe Zyhranaj

Network Security Consultant at NSCON Network Services & Consulting GmbH

We recently had a significant issue with Zscaler. I think they have too many customers and some of their connection edge nodes went down because there were too many requests. I think they aren't scaling enough to keep up with the demand in some areas. That's one thing they should improve.

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Utpal Sinha

Sr Network Engineer at Momentive

We use Zscaler Cloud IPS for threat protection, full SSL inspection, and data center scalability. It integrates with multiple products, including cloud firewalls, cloud sandboxing, Cloud Security Broker (CSB), and Data Loss Prevention (DLP). It helps us allow or block specific TCP or UDP ports…

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Boubker KASTOUNI

Systems and Network Operations Manager at France Médias Monde at FRANCE MEDIAS MONDE

We use Zscaler Cloud IPS for internet access, extended log store, cloud application control, and advanced threat protection We encounter issues sharing IP addresses with other companies using the software. We have been using Zscaler Cloud IPS for ten years. Stability-wise, I rate the software a…

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Zscaler Cloud IPS mindshare

As of December 2024, the mindshare of Zscaler Cloud IPS in the Intrusion Detection and Prevention Software (IDPS) category stands at 1.2%, down from 1.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Intrusion Detection and Prevention Software (IDPS)

Key learnings from peers

Last updated Dec 20, 2024

Valuable Features

"The product's most valuable feature is complete SSL inspection."
"The initial setup process is easy."
"The best feature is that Zscaler allows for a separation between cloud applications and URL filtering. For example, under the cloud application segment, I can bypass Microsoft Office 365 without the need to add URLs manually. It's one click, so that's handy."

Room for Improvement

Clients express concerns about having a device in their data centers and prefer a solution without tunnels. They suggest improving IPsec scalability. Zscaler struggles with scaling due to high demand causing connection issues. Users report problems with IP address sharing among companies. Free access is provided for a year, but clients recommend a shorter duration with larger file sizes for better evaluation.

"They have given limited free access for a year. Instead, they should increase the file size and give limited free access for around two months. It will allow engineers to evaluate the product."
"We encounter issues sharing IP addresses with other companies using the software."
"We recently had a significant issue with Zscaler. I think they have too many customers and some of their connection edge nodes went down because there were too many requests. I think they aren't scaling enough to keep up with the demand in some areas. That's one thing they should improve."

Pricing

Zscaler Cloud IPS features multiple licensing options, including custom URL categories and user-based licenses, similar to WSA. Licenses cover features like web proxy firewall and new additions such as Cloud Browser Isolation. While there are no extra costs for scaling, the software pricing has increased, making it less accessible for small and medium enterprises. Pricing and cost specifics are managed by Zscaler, and the product suits larger enterprises with complex security needs.

"The product is not affordable for small and medium enterprises."
"The software has become more expensive at present."
"Zscaler has so far been solely responsible for all the sales we have done with it, so it would be more suited than us to address any issues concerning the pricing."

Popular Use Cases

Organizations primarily use Zscaler Cloud IPS for secure internet access, implementing IPsec or GRE tunnels, URL filtering, SSL decryption, and advanced threat protection. It supports internet access control, extended log storage, and cloud application management. Users benefit from threat protection, full SSL inspection, and data center scalability. These services integrate with cloud firewalls, sandboxing, Cloud Security Broker, and Data Loss Prevention. They enable authorization of specific TCP or UDP ports, controlling traffic effectively.

Service and Support

Zscaler Cloud IPS customer service and support receive high praise. Users highlight the quick response time, often within 10 to 15 minutes. Customer interactions with the technical team have been positive, with effective communication via calls and chat. Even when seeking assistance for URL issues, users find the support team helpful, indicating strong technical support skills. There is no dependency on direct support because the Zscaler team addresses their needs efficiently.

Deployment

The initial setup of Zscaler Cloud IPS is generally described as straightforward and easy, although some knowledge in security is necessary. Users find it relatively simple compared to other technologies. The interface is accessed through a public URL, and involves configuring a tunnel between the internet router and a Zscaler device. It requires proficiency with firewall and proxy tools. Some customers had pre-existing setups, making observance limited.

Scalability

Stability

Zscaler Cloud IPS shows strong stability across user experiences. Reports indicate no significant complaints, especially due to the consistent use of a secondary data center as a backup. Many find it running efficiently and compare its performance favorably to WSA. Stability assessments generally rate it nine out of ten. No issues have been noted, and stability remains highly regarded. Zscaler Cloud IPS encounters isolated incidents, such as one two months ago, but remains stable.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Intrusion Detection and Prevention Software (IDPS) Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Financial Services Firm

12%

Manufacturing Company

12%

Computer Software Company

12%

Healthcare Company

Educational Organization

Government

Wholesaler/Distributor

Construction Company

Energy/Utilities Company

Logistics Company

Insurance Company

Real Estate/Law Firm

Retailer

Comms Service Provider

Pharma/Biotech Company

Outsourcing Company

Legal Firm

Marketing Services Firm

Media Company

Consumer Goods Company

Transportation Company

Recreational Facilities/Services Company

Engineering Company

University

Hospitality Company

Non Profit

Aerospace/Defense Firm

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Learn more about Zscaler Cloud IPS

The Zscaler Threat Library allows administrators and SOC personnel to drill down on IPS alerts to perform in-depth analysis of threat data within their installation. Search by vulnerability, category or keyword

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