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Darktrace vs Zscaler Cloud IPS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Darktrace enhances ROI through effective threat prevention, improved security, and cost savings of 30% to 40% for businesses.
No sentiment score available
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
 

Customer Service

Sentiment score
7.7
Darktrace's customer support is praised for responsiveness and competence, resolving issues swiftly and effectively across diverse needs.
Sentiment score
6.4
Zscaler's customer service is praised for quick, efficient support with clear communication, effectively resolving issues like URL connectivity.
The technical support from Darktrace is of high quality.
 

Scalability Issues

Sentiment score
7.6
Users highly rate Darktrace's scalability, adaptable to large enterprises and extensive networks, though expansion may incur extra costs.
No sentiment score available
Darktrace has high scalability, and I would rate it a nine out of ten.
 

Stability Issues

Sentiment score
8.5
Darktrace is praised for high stability, minimal downtime, and effective security, with most users rating satisfaction very high.
Sentiment score
8.3
Zscaler Cloud IPS is highly regarded for stability, with users rating it nine out of ten, despite rare issues.
 

Room For Improvement

Darktrace needs better SIEM integration, user-friendly interface, reduced false positives, clearer documentation, and enhanced third-party platform connectivity.
Zscaler Cloud IPS requires better scalability, improved IPsec, and device connectivity solutions amidst high demand and IP address sharing.
There are still some issues with the network capturing or blocking traffic even after implementing exceptions.
The management dashboards and the meter dashboards should be more user-friendly and simple to use for easy management.
 

Setup Cost

Darktrace offers valuable cybersecurity features, but its high cost and licensing can be challenging for smaller companies.
Enterprise buyers find Zscaler Cloud IPS costly, especially for small businesses, despite new security features like Cloud Browser Isolation.
 

Valuable Features

Darktrace excels in AI-driven threat detection, offering fast, autonomous responses, comprehensive visibility, and intuitive, data-rich user interface.
The most valuable features are the AI and advanced learning tools that distinguish it from other products.
Darktrace is valuable since it offers full packet capture and detailed metadata.
 

Categories and Ranking

Darktrace
Ranking in Intrusion Detection and Prevention Software (IDPS)
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
75
Ranking in other categories
Email Security (12th), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (4th), AI-Powered Chatbots (3rd), Cloud Security Posture Management (CSPM) (16th), Cloud-Native Application Protection Platforms (CNAPP) (12th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (1st)
Zscaler Cloud IPS
Ranking in Intrusion Detection and Prevention Software (IDPS)
17th
Average Rating
9.0
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Intrusion Detection and Prevention Software (IDPS) category, the mindshare of Darktrace is 19.4%, up from 16.6% compared to the previous year. The mindshare of Zscaler Cloud IPS is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intrusion Detection and Prevention Software (IDPS)
 

Featured Reviews

Luis KiambatA - PeerSpot reviewer
Great autonomous support, offers an easy setup, and has responsive support
The autonomous response is great. It blocks basically everything that is outside the normal, and what's happening 24/7. When we don't have anybody looking, it's great. The visibility that it gives you into any incident is great. You can see everything. I would say these two are the biggest aspects we really appreciate. It is easy to set everything up. The solution is stable. Users can scale the product. Technical support is helpful and responsive.
Atdhe Zyhranaj - PeerSpot reviewer
It allows for a separation between cloud applications and URL filtering
We recently had a significant issue with Zscaler. I think they have too many customers and some of their connection edge nodes went down because there were too many requests. I think they aren't scaling enough to keep up with the demand in some areas. That's one thing they should improve.
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Use our free recommendation engine to learn which Intrusion Detection and Prevention Software (IDPS) solutions are best for your needs.
824,067 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
Financial Services Firm
12%
Manufacturing Company
12%
Computer Software Company
12%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What do you like most about Zscaler Cloud IPS?
The product's most valuable feature is complete SSL inspection.
What is your experience regarding pricing and costs for Zscaler Cloud IPS?
The product is not affordable for small and medium enterprises.
What needs improvement with Zscaler Cloud IPS?
They have given limited free access for a year. Instead, they should increase the file size and give limited free access for around two months. It will allow engineers to evaluate the product.
 

Learn More

 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Darktrace vs. Zscaler Cloud IPS and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.