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Darktrace vs Zscaler Cloud IPS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Darktrace
Ranking in Intrusion Detection and Prevention Software (IDPS)
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
78
Ranking in other categories
Email Security (9th), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), AI-Powered Chatbots (2nd), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (12th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (2nd)
Zscaler Cloud IPS
Ranking in Intrusion Detection and Prevention Software (IDPS)
16th
Average Rating
9.0
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Intrusion Detection and Prevention Software (IDPS) category, the mindshare of Darktrace is 19.5%, up from 17.8% compared to the previous year. The mindshare of Zscaler Cloud IPS is 1.4%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intrusion Detection and Prevention Software (IDPS)
 

Featured Reviews

Peter-Murphy - PeerSpot reviewer
Enables proactive threat detection and immediate response through AI monitoring
The most valuable feature of Darktrace is its ability to detect and counter threats before they occur. The autonomous response capability is always enabled, blocking threats immediately without hesitation. Additionally, the Darktrace email platform is a significant asset since it addresses incoming threats before they reach the network, enhancing our security measures. Protecting the business is essential, and ensuring security through 24/7 AI monitoring is invaluable.
Atdhe Zyhranaj - PeerSpot reviewer
It allows for a separation between cloud applications and URL filtering
We recently had a significant issue with Zscaler. I think they have too many customers and some of their connection edge nodes went down because there were too many requests. I think they aren't scaling enough to keep up with the demand in some areas. That's one thing they should improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Darktrace is the AI that detects abnormal network activity."
"t was pretty as far as the granularity of what you were getting out of it."
"The product can scale."
"I have used multiple solutions, but its graphical user interface is quite interesting and quite descriptive. There are a lot of video animations, and we can easily see how the data is transferred between various points. That's something really interesting. It is also quite easy to understand for a new user."
"The most valuable feature is that it gives us visibility of rogue traffic that is on the network."
"Ability to see events and exactly what traffic or website the device had tried to connect to that raised the alert or issue."
"The investigative part of Darktrace is valuable, especially the automation features. It allows setting up checks and provides guidance on mitigating situations, which is very useful. There are different modules that you can add to the console for protection."
"It is autonomous. So, it learns. It uses algorithms and AI to learn the common behavioral patterns on the network, and it is able to identify threats based on abnormal patterns."
"The initial setup is straightforward and easy in comparison with other solutions."
"The initial setup process is easy."
"Cloud IPS integration is seamless, and it uses a Zero Trust model. It also simplifies overall user access management."
"The product's most valuable feature is complete SSL inspection."
"The best feature is that Zscaler allows for a separation between cloud applications and URL filtering. For example, under the cloud application segment, I can bypass Microsoft Office 365 without the need to add URLs manually. It's one click, so that's handy."
 

Cons

"Needs to improve its collaboration with local partners."
"We'd like threat hunting, and we'd like to see a global solution that can automate vulnerability scans. I know it is something they are working on."
"Upper management wasn't sold on the value proposition."
"The module can improve so that every time it's more intelligent."
"The product doesn't have an endpoint agent that can react to triggers set on the device,"
"They just need to make it a little bit more accurate as far as their alerts are concerned. It does generate some false positives that you have to tune. You have to do a lot of tuning when you first get it because of the false positives, but once it is all tuned up and ready to go, it will do its thing from there."
"Its documentation is not up to the mark. At times, I have a lot of trouble finding a solution. Even when I posted questions on the community chats, it took a lot of time for me to get answers. That's something that can be improved. Darktrace can focus on creating a more interactive community. If there are more people from Darktrace to focus on community chats, it would be better."
"The cost is a bit on the higher side."
"We recently had a significant issue with Zscaler. I think they have too many customers and some of their connection edge nodes went down because there were too many requests. I think they aren't scaling enough to keep up with the demand in some areas. That's one thing they should improve."
"There is always room for improvement."
"They have given limited free access for a year. Instead, they should increase the file size and give limited free access for around two months. It will allow engineers to evaluate the product."
"We encounter issues sharing IP addresses with other companies using the software."
"When it comes to scalability, the IPsec could be improved."
 

Pricing and Cost Advice

"It was $3,600 a month or $2,000 plus or so. I am not sure. Its licensing is pretty simple."
"The price of Darktrace is high and could be reduced. We pay approximately $30,000 to $54,000 annually."
"I am using a demo of Darktrace for deployment and testing which is free."
"Prior to negotiating, Darktrace offered their appliance and service for $80,000 per year."
"It is pretty expensive, but it is worth it. Its licensing is yearly."
"We've budgeted about 50,000 Kuwaiti dinars for the solution. That is a yearly operating cost."
"When it comes to large installations, it can be expensive, but for small accounts it's fine."
"It is a very expensive product."
"Zscaler has so far been solely responsible for all the sales we have done with it, so it would be more suited than us to address any issues concerning the pricing."
"The product is not affordable for small and medium enterprises."
"The software has become more expensive at present."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Government
7%
Financial Services Firm
13%
Manufacturing Company
12%
Computer Software Company
11%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What do you like most about Zscaler Cloud IPS?
The product's most valuable feature is complete SSL inspection.
What is your experience regarding pricing and costs for Zscaler Cloud IPS?
The product is not affordable for small and medium enterprises.
What needs improvement with Zscaler Cloud IPS?
They have given limited free access for a year. Instead, they should increase the file size and give limited free access for around two months. It will allow engineers to evaluate the product.
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Darktrace vs. Zscaler Cloud IPS and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.