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reviewer1312281 - PeerSpot reviewer
Executive Director at a financial services firm with 201-500 employees
Real User
Assists greatly with our financial compliance reporting but only supports web scanning
Pros and Cons
  • "Picks up weaknesses in our app setups."
  • "Currently only supports web scanning."

What is our primary use case?

We have quite a few applications that we scan. We have a requirement to meet PCI DSS compliance and we deal with it by producing reports on a quarterly or a part-quarterly evaluation. We are customers of Acunetix and I'm the executive director of our company. 

What is most valuable?

We're happy with Acunetix although we're currently looking for a more cost effective solution. There might be a better product on the market and we're looking for that. What I gather from my colleagues who do the scanning is that this solution picks up any weaknesses in terms of our application setup as well as reading our application and finding the weaknesses. We need that PCI DSS report which is important for us. The solution is comprehensive and easy to use. 

What needs improvement?

The costs for the licensing have changed and it's not in our favor which is why we're now looking at other options. One of our issues is that Acunetix only supports web scanning, no mobile app for now. If they were to include that it would mean not having to work on two separate tools. 

For how long have I used the solution?

I've been using this solution for three years. 

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February 2025
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What do I think about the stability of the solution?

We've raised some minor issues with support. There are certain aspects that Acunetix cannot power and we haven't been able to resolve those problems yet. 

What do I think about the scalability of the solution?

I don't believe there are issues with scaling.

How are customer service and support?

I think that generally their customer service is quite responsive. Whenever we encounter problems or new external applications, they're willing to guide us through the process. 

Which solution did I use previously and why did I switch?

I think the company previously used Netsparker and that was even more expensive than Acunetix. 

What's my experience with pricing, setup cost, and licensing?

Licensing is on an annual basis and we pay the standard licensing fee directly to Acunetix.

What other advice do I have?

The solution meets our requirements, it's just that we were moved from a perpetual license to an annual license and that has significantly increased our annual fees. Here in Bangladesh, we're trying to check comparable products in the same price range and see what they offer. 

I would rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Security Specialist at a tech services company with 11-50 employees
Real User
User-friendly and easy to set up but is a bit expensive
Pros and Cons
  • "There is a lot of documentation on their website which makes setting it up and using it quite simple."
  • "The pricing is a bit on the higher side."

What is our primary use case?

The solution is mostly used for vulnerability scanning purposes. 

What is most valuable?

I'm drawn to Information Security. I immediately look for security threats vulnerabilities. Therefore, the report generation, the reports that are being monitored are great in that they were very easy to read and understand. 

It's user-friendly and the language that they use is pretty good. 

Overall, the tool is very good in context. It's definitely helpful from a tech intelligence perspective and for identifying vulnerabilities. I like that we can sort the vulnerabilities based on severity levels. 

The initial setup is easy.

There is a lot of documentation on their website which makes setting it up and using it quite simple.

Technical support is available 24/7.

What needs improvement?

Normally, the product asks for the URL address before scanning a certain application. Acunetix is immediately used for web application scanning purposes for vulnerability assessment. However, it doesn't seem very helpful or useful for scanning web services, and that has what I feel that the organization could work better on that.

The pricing is a bit on the higher side.

For how long have I used the solution?

I've been using the solution for about two years at this point.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. it's reliable. 

What do I think about the scalability of the solution?

The solution is scalable in the sense that it can be easily migrated.

We have about 50 to 55 users on the solution currently.

How are customer service and technical support?

Technical support is fine. Whenever we have any queries the support is available. We have the paid version. We have paid for it, however, it's great due to the fact that it's available 24/7.

Which solution did I use previously and why did I switch?

Although we are working with Acunetix, we are planning to migrate to Nessus in the future. We used Nessus around seven or so years ago. The current solution is a good one, however, my organization wants to try a new, different product. That is the reason we now moving to Nessus.

How was the initial setup?

The initial setup is not overly complex or difficult. It's very straightforward and very easy. On their website, they have lots of documentation that walks you through the process. 

For deployment or maintenance, you only need a maximum of four or five people.

What's my experience with pricing, setup cost, and licensing?

We do pay extra for technical support, however, it's 24/7 support which means we always have access to them if we need them.

The pricing is on the higher side. That could be okay for certain organizations. That said, if they could lower it, that would be ideal. Yeah. To me, it actually all depends upon the companies. My organization is not too big, and we're using it for managing a small set of people. If I have to spend much more, it wouldn't make any sense. 

What other advice do I have?

We are into telecommunications, we have bought this product from the vendors.

We're using the latest version of the solution. We try to only use the most up-to-date option.

Overall, the tool is efficient enough to identify and track your vulnerabilities and it's good for intelligence scanning purposes. I'd advise users to just be cautious while the installation happens in terms of what logins are included and what are missing. 

The main thing is that users have to define their scope and objectives and only on the basis of that will the tool work. 

That said, you always have choices in the market - if this one does not fit your needs.

I'd rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Acunetix
February 2025
Learn what your peers think about Acunetix. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
reviewer1218672 - PeerSpot reviewer
IT Manager at a financial services firm with 1,001-5,000 employees
Real User
Simple to use and achieves the required results but more efficiency with the mobile environment would be helpful
Pros and Cons
  • "Our developers can run the attacks directly from their environments, desktops."
  • "Tools that would allow us to work more efficiently with the mobile environment, with Android and iOS."

What is our primary use case?

I'm an IT Manager and we're a customer of Acunetix. We use the automatic tool to control the security of our applications. For the time being, we have two or three people in the company working with the solution, setting up all of the parameters, all the attacks. We have 15 separate groups in the company, most are testing the tool and learning how to use it. We will deploy the tool for the rest of the company at the beginning of next year.

What is most valuable?

The most important feature is that we are able to parameterize all of the attacks so that our developers can run the attacks directly from their environments and desktops. They don't need any expertise or to know the difficulties of the attacker; they just run the tool and get the results.

What needs improvement?

In general, this is a good tool to check the security from the attacker's standpoint. However, when thinking about improvements there are still some attacks that we are not able to control with this kind of tool because there are some things you do in the front-end that sometimes launch processes in the application at the back-end. We need to be able to tie all of the front-end activities with all of the back-end activities. That's a missing piece that no one is providing. 

In terms of additional features, we are currently missing some tools that would allow us to work more efficiently with the mobile environment, with Android and iOS. The tools that we evaluated in the past are not really good for mobile applications. You can control the static code, you can control all the dynamic applications, but not within the phone, or within the tablet.

For how long have I used the solution?

We have only been using the product for about three months.

What do I think about the stability of the solution?

We haven't had any problems so far. It's stable. 

What do I think about the scalability of the solution?

We are still deploying the tool throughout the company, but that hasn't been completed yet. For now, it's just small groups. I hope it is scalable but I can't tell you that now.

How are customer service and technical support?

We have a pretty good team here and we try to be as independent as possible. We needed some help for the initial setup but after that, we've done everything ourselves. 

Which solution did I use previously and why did I switch?

For static analysis, we previously used different tools. 

We carried out an evaluation comparing different tools, and Acunetix was the one that most of us liked. 

How was the initial setup?

Initial setup was quite straightforward, we didn't have any problems with it. 

What about the implementation team?

We carried out the implementation ourselves. 

What's my experience with pricing, setup cost, and licensing?

I'm not involved in the financial negotiations, but I believe it's not an expensive product and cheaper than other similar tools. I understand we bought 100 URLs. It's likely that we'll need to purchase more once we deploy the tool to the rest of the company but I wouldn't know the cost.

What other advice do I have?

I would recommend the product. It's very easy to integrate with Jenkins, with ALM. The most important element for us is that it's very easy for developers to use. They don't need to have any knowledge about security, threats or anything. They just run the tool against their application, and that's it. They get the results.

I would rate this product a seven out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
LeadInfo77fb - PeerSpot reviewer
Lead Information Security Engineer at a financial services firm with 1,001-5,000 employees
Real User
Web-based GUI and the ability to schedule scans are great, but findings are hard to manually replicate
Pros and Cons
  • "The most important feature is that it's a web-based graphical user interface. That is a great addition. Also, the ability to schedule scans is great."
  • "It should be easier to recreate something manually, with the manual tool, because Acunetix is an automatic tool. If it finds something, it should be easier to manually replicate it. Sometimes you don't get the raw data from the input and output, so that could be improved."

What is our primary use case?

We use it for internal penetration testing, for security reviews.

Acunetix is just one tool of many that we use. We try to cover as much as possible during assessments. We do security assessments of all the code and everything we develop internally. When we do a security assessment, we do a manual code review and we use different kinds of tools, as well as manual testing against the application, etc. It's just one tool within many that we use. It has been very useful in that it's found things that we otherwise might have missed.

How has it helped my organization?

As a team, it's helped us to deliver better security assessments. There are only two of us here who do the penetration testing, and we've been providing better results from our testing.

What is most valuable?

The most important feature is that it's a web-based graphical user interface. That is a great addition. Also, the ability to schedule scans is great.

The speed of Acunetix has been pretty good. It's been the same as most other tools that we use, but it's been good.

What needs improvement?

It should be easier to recreate something manually, with the manual tool, because Acunetix is an automatic tool. If it finds something, it should be easier to manually replicate it. Sometimes you don't get the raw data from the input and output, so that could be improved. That's the main concern for me.

I would like to see some more advanced settings when it comes to authentication and authorization, and other fine-grain adjustments you could do to the scan engine. The advanced functionality could be a little bit better.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We haven't had any issues with the stability. It's been very good.

What do I think about the scalability of the solution?

Since we only have two small licenses, I cannot judge the scalability. I haven't tried out how it scales.

How are customer service and technical support?

Technical support has been good. We had some issues or comments, mostly, on the features. We have asked for features and support has been pretty good. They've been very responsive.

Which solution did I use previously and why did I switch?

The speed of Acunetix would be about the same as previous solutions we've used. Most of the time I just kick it off, walk away, come back later, and check it out. The speed is not the most important thing for us. Of course, we don't want it to drag on too long.

The false-positive rate has also been comparable to most other tools we use. I wouldn't say that it's best-in-class. One of the biggest problems I've had with Acunetix is that it's hard to replicate things manually because you don't get the raw packet. Its debugging functionality hasn't been the best.

How was the initial setup?

The initial setup was very straightforward. The deployment took a couple of minutes. It didn't take long at all. There wasn't really an implementation strategy. We just installed it - nothing special - on our work station.

There are just the two of us who take care of the deployment and maintenance.

What about the implementation team?

We did it ourselves.

What was our ROI?

I can't share data points, but we have seen ROI. Otherwise, we wouldn't have renewed the license. Every year we evaluate if we're going to keep a vendor or not. Since we have renewed our license, we think it has ROI value.

It's impossible to answer whether it has saved us money in the long-term, but of course, since we use automatic tools, we don't need as many personal testers. However, personal testers also find a lot of bugs that automatic tools don't find. You need a combination of both.

What's my experience with pricing, setup cost, and licensing?

Acunetix was around the same price as all the other vendors we looked at, nothing special.

Which other solutions did I evaluate?

We just did a PoC with a couple of different vendors, and we liked Acunetix the most.

What other advice do I have?

Think about the usage of the product. What are you going to use it for? Try to see the whole picture. It's very important to see the whole picture: This is one component in web application security testing. It's not only the security scanner.

If you ask how long it takes to complete a scan using this solution, it's like asking, "How long is a rope?" It's very dependent on the applications. It can be anything from 20 minutes to many hours, even 12 to 18 hours.

We use it for ten or 15 websites or locations. We just do a test and then we come back. We have many applications that we test yearly, but we don't do continuous scanning with Acunetix. We just use it for our security assessments. In terms of increasing usage of Acunetix, I think we're happy where we are now. It's being used all the time during assessments, every week, almost daily.

Because we don't do continuous scanning of production environments, we can't say how long it takes to remediate problems. We only do scanning when we do code development. Remediation could be anything from hours to weeks, depending on the developers. And it's nothing that's in production, so it doesn't matter if it's one or two or five days or hours.

We haven't found many high-level vulnerabilities, more mediums, and a lot of lows.

I would give Acunetix a seven out of ten. It's been a great tool for doing dynamic web application security testing, but it's not as versatile as Burp, which is more focused on manual testing. On the other hand, it has a lot more tests than Burp's active scanning has. I think it's a good product and it's being actively developed.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
CEO at Xcelliti
Reseller
Top 10
Flexible with fair pricing and good stability
Pros and Cons
  • "Overall, it's a very good tool and a very good engine."
  • "While we do have it integrated with other solutions, it could still offer more integrations."

What is our primary use case?

The solution is primarily used purely as a web-based vulnerability scanning tool.

What is most valuable?

The solution is a very flexible tool.

Overall, it's a very good tool and a very good engine.

The product is very scalable.

We found the solution to be quite stable.

For the number of features on offer, the price point is quite good.

The installation is very straightforward.

What needs improvement?

The solution should work on dealing with the number of false positives it delivers.

While we do have it integrated with other solutions, it could still offer more integrations.

For how long have I used the solution?

I've been dealing with the solution for the past two years.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It does not crash or freeze. It's very good.

What do I think about the scalability of the solution?

The solution is scalable. If a company needs to expand it, it can do so with relative ease.

Right now, we have four or five of our customers using the product.

How are customer service and technical support?

The solution's technical support is okay. We have no complaints. They are helpful and responsive and we are satisfied with their level of service. 

How was the initial setup?

The initial setup is not too complex. It is simple and straightforward. A company should be able to implement it with ease.

What's my experience with pricing, setup cost, and licensing?

The price point is good. It offers very good value for money.

What other advice do I have?

We are resellers.

We deal with various deployment models including on-premises and the cloud.

I'd recommend the solution to other companies. This is a very good tool for vulnerability assessment. Every organization who has their assets over the internet and are exposed to a public website needs to have vulnerability assessment using Acunetix.

In general, I would rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Le Viet - PeerSpot reviewer
Security Consultant at VNCS
Real User
Useful user interface, easy to use, and scalable
Pros and Cons
  • "The most valuable feature of Acunetix is the UI and the scan results are simple."
  • "There are some versions of the solution that are not as stable as others."

What is most valuable?

The most valuable feature of Acunetix is the UI and the scan results are simple.

What needs improvement?

There are some versions of the solution that are not as stable as others.

For how long have I used the solution?

I have been using Acunetix for approximately two years.

What do I think about the stability of the solution?

The stability of Acunetix is good.

What do I think about the scalability of the solution?

Acunetix is scalable.

We have approximately 50 engineers using Acunetix.

How are customer service and support?

I have requested support from the vendor regarding our scan results that have false positives. The vendor double checks and adds a patch if needed. However, their response is too slow.

Which solution did I use previously and why did I switch?

I have used previously used other solutions, such as Aspen and Laguna. We chose Acunetix because it is easy to use.

How was the initial setup?

The initial installation of Acunetix was simple.

What about the implementation team?

We did the deployment of the solution ourselves. We have approximately 20 people that do the support and deployment of Acunetix.

What other advice do I have?

I rate Acunetix an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director - Head of Delivery Services at Ticking Minds Technology Solutions Pvt Ltd
Real User
Fantastic reporting output but vulnerable requests currently need to be picked from the report and repeated with other tools

What is our primary use case?

Assessing top OWASP in applications.

How has it helped my organization?

Greater confidence in go-live for multiple application releases over their release cycles.

What is most valuable?

  • Login Sequence Recorder
  • Scan throttling
  • Fantastic reporting output.

What needs improvement?

Acunetix runs the automated vulnerablity check scan and provides a report. testers/developers need to copy these vulnerable http/https request from the report, use other external tools like postman to resend the request observe the vulnerability and exploit them. If this was available within the Acunetix tool would have been a great feature.


For how long have I used the solution?

One to three years.

How was the initial setup?

Installation was quite simple.

What about the implementation team?

I was the vendor who utilized this tool for the customer.

What's my experience with pricing, setup cost, and licensing?

Tool is quite expensive though compared to other tools. We tried with a term license.

Which other solutions did I evaluate?

Zap, BurpSuite where other tools evaluated.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Acunetix Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Acunetix Report and get advice and tips from experienced pros sharing their opinions.