It is a SaaS solution, and we have integrated all the different apps into the Adaptive Shield. For some of them, we need a dedicated user, and for some of them, we use our SSO service. For every app, we add the admin user into the Adaptive Shield, and once a week, I try to meet the app admin to go through all the security checks that it showed us as failed.
The whole purpose of Adaptive Shield was to get more clarity. It is good for us because it gives us things that we didn't know. It gave us a lot of clarity, and we got to know about the things we didn't think we could do in those apps. We got to know about the settings that we didn't know existed. Now, we know how to handle our app more efficiently. We have obviously got more security, but we also know how to handle them more efficiently.
It provides clarity into SaaS misconfigurations, vulnerabilities, and weaknesses on a full SaaS stack. When you click Show More, it gives you more than the summarized description of a security check. This visibility is pretty important because I'm acting as a security engineer. I'm not the app admin. So, I need to give app admins, who might not necessarily be security-oriented, information about what they need to do and why. This is what this solution is good at. Every organization uses different apps in different ways, and visibility is really important just because not everyone is security-oriented. So, you need everything to be visible and clear. It helps in emphasizing the importance of security when you are working with somebody who is not security-oriented.
It gave us more clarity into who is doing what and has brought a sense of cooperation between different parts of the organization. It also helps in understanding what you have in your hands, what you can do with all the apps, and how you can use them smartly in a more secure way.
It shows you the app areas that can be vulnerable to certain things. It gives a lot of clarity. In a world where you have multiple apps in multiple settings, things can get missed, and it gives you a map of the app that you can use to see what can be done. It has helped us in preventing things that could be bad. It is very good, and I would recommend it to anybody.
It is good at showing severities in the full SaaS stack. The information is very clear, and there is a description for every alert. I would rate it an eight out of ten in this aspect.
It provides us the ability to customize it based on our organizational policies. One of the strong points of this solution is that the team is very approachable and available. We asked for five or six customized queries, and they made the changes in a day and followed up to confirm if those were the changes that we wanted. They're very active and available when it comes to customization and support, which is important for us as an organization. It is nice that they can customize it for our needs. They're willing to customize it not just for our organization but also for other organizations. We're very glad that they do it.
