Amazon Polly Reviews

Name: Amazon Polly
Brand: Amazon Web Services (AWS)
Rating: 3.5 (2 reviews)

3.5 out of 5

2 reviews
100% willing to recommend

What is Amazon Polly?

Amazon Polly is a service that turns text into lifelike speech, allowing you to create applications that talk, and build entirely new categories of speech-enabled products. Polly's Text-to-Speech (TTS) service uses advanced deep learning technologies to synthesize natural sounding human speech. With dozens of lifelike voices across a broad set of languages, you can build speech-enabled applications that work in many different countries.

Get the Text-To-Speech Services Buyer's Guide and find out what your peers are saying about Amazon Polly, Microsoft Azure Speech Service, Google Cloud Text-to-Speech and more!

Amazon Polly is the #1 ranked solution in top Text-To-Speech Services. PeerSpot users give Amazon Polly an average rating of 7.0 out of 10. Amazon Polly is most commonly compared to Microsoft Azure Speech Service: Amazon Polly vs Microsoft Azure Speech Service. Amazon Polly is popular among the large enterprise segment, accounting for 52% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

Buyer's Guide

Text-To-Speech Services

March 2025

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Helped 842,194 peers since 2012

Amazon Polly mindshare

As of March 2025, the mindshare of Amazon Polly in the Text-To-Speech Services category stands at 31.4%, down from 39.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Text-To-Speech Services

Key learnings from peers

Valuable Features

"We can use the SSML tags in Amazon Polly to modify text-to-speech by controlling speech patterns and behaviour."
"Amazon Polly is useful because it's helpful to hear the words on top of it when I can't take in information in a general way. Sometimes, it's very taxing if I'm trying to read cases.They have the neural voices, and they're so realistic. You don't even know that a person is not reading to you, making things much better. I know that they do have the ability to provide you with your own lexicon that's personal to you. I like that you can adjust the pitch and the speed of the voice because some people talk way too fast. Or if you're reading, I read slowly, so that's always helpful.One of the functions that I find helpful is that when reading material on the web, it's like it has its own browser. You go to the URL, and you don't have to read the whole thing, and you can stick the cursor on the place where you want it to start. Then if you want it to skip over something, you put it somewhere else, and that's ideal for reading case law because you skip around a lot. You don't really read it from start to finish. It helps if someone's going to read all those citations because they definitely want to be able to skip that."

Room for Improvement

"When you put more tags inside Amazon Polly to define break time and instruct the speech to be conversational, sometimes it gives you an error."
"The price could be better. I wish it weren't so expensive to do because it's really cool. I would love to see them have lexicon packages of them like, this is for lawyers, this is for accountants, and it's going to have a lot of things in it.I also think they could do a better job at showing use cases other than telemarketing or contact center stuff like bots that are very commercial. I know that's where the money is, but it's such a huge hole that's missing for people with disabilities that are even worse than mine. Some people cannot see or hear at all, but they're not just cognitively impaired."

Pricing

"The solution has a pay-as-you-go pricing model, where you must pay according to your usage."
"The price could be better. Neural voices are so realistic, and I want to say that they have it so that you can try to tell where the voice is coming from or something like that. But if I have more than one, it's so expensive to have to listen to a bunch of cases on my phone and have the neural voice read to me. It really wouldn't be worth it. It'd be paying probably more than what I make in the case.Right now, I'm on the free tier, and I think the number of minutes that you get is reasonable as long as you're not doing this all the time and you're using it judiciously. I have some credits that I think I can use, but I don't know how fast they'll go through."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Top industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

University

Educational Organization

Comms Service Provider

Retailer

Government

Healthcare Company

Energy/Utilities Company

Media Company

Hospitality Company

Real Estate/Law Firm

Insurance Company

Construction Company

Wholesaler/Distributor

Engineering Company

Transportation Company

Outsourcing Company

Logistics Company

Legal Firm

Recreational Facilities/Services Company

Non Profit

Pharma/Biotech Company

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Learn more about Amazon Polly

In addition to Standard TTS voices, Amazon Polly offers Neural Text-to-Speech (NTTS) voices that deliver advanced improvements in speech quality through a new machine learning approach. Polly’s Neural TTS technology also supports two speaking styles that allow you to better match the delivery style of the speaker to the application: a Newscaster reading style that is tailored to news narration use cases, and a Conversational speaking style that is ideal for two-way communication like telephony applications.

Finally, Amazon Polly Brand Voice can create a custom voice for your organization. This is a custom engagement where you will work with the Amazon Polly team to build an NTTS voice for the exclusive use of your organization.