Web based access and usage
True mass notification for IT emergencies and escalations
Streamlined notification creation Multichannel notification channels including SMS, phone and email
Ability to tailor escalation groups for targeted notification
Easy to use and deploy in NoC and Command Centers
Dell AlertFind is a fantastic tool for operations and command centers. Most SME's focus on the tools, dashboard, monitoring, workflows, runbooks- but often times the mass notification technology is still email or distribution groups. AlertFind has "stepped up" the game at our NoC by providing a true platform for mass notification for IT emergencies, scenario drills; run book integration; ability to generate multi-channel notifications and automated acknowledgments; the capability to provide highly informative messages with links, telecom's. Our user base loves these features as they can use their finger and launch a troubleshooting meeting from AlertFind broadcasts in seconds.