Apica Reviews

Name: Apica
Brand: Apica
Rating: 4 (10 reviews)

Vendor: Apica

4.1 out of 5

10 reviews
85% willing to recommend

290 followers

What is Apica?

Apica offers a unified perspective on the entire technology stack, encompassing logs, metrics, traces, and APIs. This operational data fabric facilitates quick identification and resolution of performance issues throughout an enterprise's infrastructure. The platform's user-friendly features, including a drag-and-drop interface for dashboards and seamless integrations with tools like Prometheus and Elasticsearch, enhance ease of use and management. Apica's active observability swiftly analyzes telemetry data in real-time, enabling prompt issue resolution, while automated root cause analysis, powered by machine learning, streamlines troubleshooting in complex distributed systems. The platform's advanced data management centralizes observability data, simplifying storage, search, and analysis, thereby unveiling valuable insights and patterns. Apica also ensures compliance and governance, providing audit trails to help enterprises meet regulatory requirements. Whether for enterprises of all sizes or those with intricate distributed systems, Apica emerges as a robust tool to elevate technology stack observability and performance.

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Apica is the #5 ranked solution in top IT Operations Analytics solutions, #17 ranked solution in APM tools, and #18 ranked solution in Log Management Software. PeerSpot users give Apica an average rating of 8.2 out of 10. Apica is most commonly compared to Splunk Enterprise Security: Apica vs Splunk Enterprise Security. Apica is popular among the large enterprise segment, accounting for 76% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 41% of all views.

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Featured reviews

Noorul Mustafa Khan

Senior Associate Vice President at Wells Fargo

First of all, it will depend on the type of application. If it's a web application, I would recommend implementing it in your lower environment first and checking for functionality. If you are satisfied, then push it to the higher environments. Apica has detected server-related issues and various web application-related issues promptly, alerting us in a timely manner. This allowed us to implement automation within our processes, ensuring comprehensive performance monitoring from failure detection to recovery. It was pretty easy to learn. I attended a couple of sessions with team members. They provided knowledge transfer, which took about a week. After that, I was able to onboard the company. However, for minor issues, I would still contact them. If you're a quick learner, it could take just a couple of weeks to get the hang of it. You can integrate Apica architect into your system because they provide APIs. With these APIs, you can utilize Apica where and when it's needed. For instance, you can create your own microservices to automate tasks or integrate it with tools like Postman. This flexibility allows you to embed Apica into various automation processes or any other functionalities you require. Overall, I rate the solution a nine out of ten.

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Anuhya Lakkireddy

Performance Tester at MetLife

I use it for developing scripts - UI scripts and API tests. We use it for both API testing and UI testing. It's been okay. Apica claims to have expertise similar to LoadRunner, and we were interested in trying it. Overall, it's functional, and we get good support from the Apica team since it's a…

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Punith H K

Senior Systems Engineer at Infosys

We use the tool for automation. We have applications that need continuous monitoring. So, we use Apica for it It is easy to create scripts. We don't have to write any script. Ready-made options are available. We can select, drag, and drop the options, and the script is ready. The solution’s…

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Valuable Features

Apica's most valued features include global monitoring locations for extensive coverage, a top-notch alert system, flexible scripting options, comprehensive and interactive dashboards, and versatile protocols monitoring. Users highlight its ease of use, API integrations, browser emulation, dynamic variable handling, and accurate alerting. Its synthetic checks mimic customer actions accurately, saving operational costs and enhancing monitoring efficiency. Additionally, Apica's user-friendly interface and advanced configurations cater to detailed, efficient monitoring tasks.

"Anyone can understand the solution easily because it doesn't require a specific scripted language."
"The solution’s real-time monitoring features have had a huge impact on our service delivery."
"The solution captures all our requests and responses."

Room for Improvement

Apica's dashboard could feature more data on the initial screen. Improvements in the GUI speed, installation of internal agents using Docker, and access to documentation would be beneficial. Alerting could be fine-tuned for accuracy and duplication. Users seek better API access and the ability to use more languages like Python. Enhancements in reporting, single-sign-on authentication, and integration with tools like ServiceNow are desired. ZebraTester's user experience and documentation need enhancement.

"Apica is costly, and there's no way to test mobile applications through Apica."
"It is difficult to create a script using ZebraTester."
"The tool does not provide automatic correlation features."

ROI

Apica significantly decreases downtime and operational costs. It automates monitoring, saves thousands of pounds, avoids revenue loss by reducing mean time to detect and repair issues, and lowers staffing needs. It minimizes errors, boosts client success, and improves resource management. Various organizations have reported that it saves over 120,000 pounds annually, achieves at least 10 percent savings on investments, and halves costs while doubling process performance.

Pricing

Based on user reviews, the pricing and setup cost of Apica Synthetic is generally considered to be reasonable and competitive. Users appreciate the flexibility in pricing plans offered by Apica, allowing them to choose a package that suits their specific needs and budget. Additionally, the setup process is reported to be hassle-free and straightforward, with Apica providing helpful documentation and support to ensure a smooth implementation.

"I know Apica is an expensive solution, but it is worth the money for the service it provides."
"The product is less expensive compared to LoadRunner."
"I am sure that Apica's price will be lower than LoadRunner."

Popular Use Cases

Apica is primarily used for monitoring performance, availability, and functionality of applications and websites. It performs synthetic checks to emulate user actions, validate content, and test login functionalities. Organizations utilize it for end-to-end visibility of user experience, load testing, error detection, geo-protection, and performance metrics collection. It supports both on-premises and cloud-based environments, ensuring proactive identification and resolution of issues before affecting end-users.

Service and Support

Apica's customer service and support are highly adaptive and responsive. They provide custom scripts, quick assistance, and technical expertise. Managers and technical leads are readily available, and global support accommodates different time zones. Users appreciate the team's dedication and helpfulness, although some mention occasional slow responses and limited weekend availability. Apica's staff is approachable, knowledgeable, and efficient in addressing issues. Their support during COVID-19 has been notably exceptional, showing genuine commitment to users' needs.

Deployment

Apica's initial setup is often seen as straightforward, with clear documentation and strong support. Many have found it easy, especially with assigned account managers. Some experienced moderate complexity due to hybrid infrastructures, requiring additional servers. Users appreciate Apica's assistance during transitions, highlighting efforts to anticipate needs and provide quick responses. Deployments varied from one to several months based on organizational complexity. Users find setting up tests and scripts intuitive.

Scalability

Scalability of Apica is robust, supporting numerous users and checks. It's highly adaptable, handling multiple user roles across various departments. Despite some budget constraints and geographic distribution challenges, many users report satisfaction and flexibility in increasing usage. Apica's cloud-based infrastructure and ability to integrate with other tools make it efficient. Users appreciate its reliable performance and seamless scale-up capabilities. Ratings vary from six to ten out of ten for scalability.

Stability

Apica is highly stable, with many users citing minimal outages and consistent performance. The platform often alerts users promptly about any issues, maintaining 99% or higher availability. Occasional isolated issues and bugs have been reported but are typically resolved swiftly. Despite some script upload and parameter issues, the overall feedback highlights Apica as reliable and dependable for monitoring purposes, supported by diligent technical staff and proactive communication.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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