Apica Reviews

Name: Apica
Brand: Apica
Rating: 4.1 (10 reviews)

Vendor: Apica

4.1 out of 5

10 reviews
85% willing to recommend

290 followers

What is Apica?

Apica offers a unified platform to remove complexity and cost associated with data management. You collect, control, store, and observe your data and can quickly identify and resolve performance issues before they impact the end-user. Apica Ascent swiftly analyzes telemetry data in real-time, enabling prompt issue resolution, while automated root cause analysis, powered by machine learning, streamlines troubleshooting in complex distributed systems. The platform simplifies data collection by automating and managing agents through the platform’s Fleet product. Its Flow product simplifies and optimizes pipeline control with AI and ML to help you easily understand complex workflows. Its Store component allows you to never run out of storage space while you index and store machine data centrally on one platform and reduce costs, and remediate faster. Observe offers modern observability data management, helping you with MELT data, effortless dashboarding, and seamless integration of synthetic and real data.

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Apica is the #5 ranked solution in top IT Operations Analytics solutions, #16 ranked solution in Log Management Software, and #17 ranked solution in APM tools. PeerSpot users give Apica an average rating of 8.2 out of 10. Based on the analysis of the 10 most recent Apica reviews, the overall sentiment is positive, with a sentiment score of 7.2. Apica is most commonly compared to Dynatrace: Apica vs Dynatrace. Apica is popular among the large enterprise segment, accounting for 76% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 39% of all views.

Helped 816,406 peers since 2012

Featured reviews

Noorul Mustafa Khan

Senior Associate Vice President at Wells Fargo

First of all, it will depend on the type of application. If it's a web application, I would recommend implementing it in your lower environment first and checking for functionality. If you are satisfied, then push it to the higher environments. Apica has detected server-related issues and various web application-related issues promptly, alerting us in a timely manner. This allowed us to implement automation within our processes, ensuring comprehensive performance monitoring from failure detection to recovery. It was pretty easy to learn. I attended a couple of sessions with team members. They provided knowledge transfer, which took about a week. After that, I was able to onboard the company. However, for minor issues, I would still contact them. If you're a quick learner, it could take just a couple of weeks to get the hang of it. You can integrate Apica architect into your system because they provide APIs. With these APIs, you can utilize Apica where and when it's needed. For instance, you can create your own microservices to automate tasks or integrate it with tools like Postman. This flexibility allows you to embed Apica into various automation processes or any other functionalities you require. Overall, I rate the solution a nine out of ten.

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Anuhya Lakkireddy

Performance Tester at MetLife

I like the transcript download feature. And with UI scripting, it's helpful that Apica handles a lot of the backend work automatically. I don't have to tag everything manually, though I can tag elements later if needed. It's really good at recording the steps. Moreover, it is easy to set up and configure tests in Apica. I really like how it presents the results in a sheet format. That's very helpful.

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Punith H K

Senior Systems Engineer at Infosys

It is easy to create scripts. We don't have to write any script. Ready-made options are available. We can select, drag, and drop the options, and the script is ready. The solution’s real-time monitoring features have had a huge impact on our service delivery. If we have an application and the script for it, we keep monitoring it. When the script goes red, it indicates that something is not working. So, we check and analyze the applications. We keep track of applications and monitor whether they are live or not. The tool is also useful for monitoring cloud services.

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Valuable Features

Apica's most valued features include global monitoring locations for extensive coverage, a top-notch alert system, flexible scripting options, comprehensive and interactive dashboards, and versatile protocols monitoring. Users highlight its ease of use, API integrations, browser emulation, dynamic variable handling, and accurate alerting. Its synthetic checks mimic customer actions accurately, saving operational costs and enhancing monitoring efficiency. Additionally, Apica's user-friendly interface and advanced configurations cater to detailed, efficient monitoring tasks.

"Anyone can understand the solution easily because it doesn't require a specific scripted language."
"The solution’s real-time monitoring features have had a huge impact on our service delivery."
"The solution captures all our requests and responses."

Room for Improvement

Apica's dashboard could feature more data on the initial screen. Improvements in the GUI speed, installation of internal agents using Docker, and access to documentation would be beneficial. Alerting could be fine-tuned for accuracy and duplication. Users seek better API access and the ability to use more languages like Python. Enhancements in reporting, single-sign-on authentication, and integration with tools like ServiceNow are desired. ZebraTester's user experience and documentation need enhancement.

"Apica is costly, and there's no way to test mobile applications through Apica."
"It is difficult to create a script using ZebraTester."
"The tool does not provide automatic correlation features."

ROI

Apica significantly decreases downtime and operational costs. It automates monitoring, saves thousands of pounds, avoids revenue loss by reducing mean time to detect and repair issues, and lowers staffing needs. It minimizes errors, boosts client success, and improves resource management. Various organizations have reported that it saves over 120,000 pounds annually, achieves at least 10 percent savings on investments, and halves costs while doubling process performance.

Pricing

Based on user reviews, the pricing and setup cost of Apica Synthetic is generally considered to be reasonable and competitive. Users appreciate the flexibility in pricing plans offered by Apica, allowing them to choose a package that suits their specific needs and budget. Additionally, the setup process is reported to be hassle-free and straightforward, with Apica providing helpful documentation and support to ensure a smooth implementation.

"I know Apica is an expensive solution, but it is worth the money for the service it provides."
"The product is less expensive compared to LoadRunner."
"I am sure that Apica's price will be lower than LoadRunner."

Popular Use Cases

Apica is primarily used for monitoring performance, availability, and functionality of applications and websites. It performs synthetic checks to emulate user actions, validate content, and test login functionalities. Organizations utilize it for end-to-end visibility of user experience, load testing, error detection, geo-protection, and performance metrics collection. It supports both on-premises and cloud-based environments, ensuring proactive identification and resolution of issues before affecting end-users.

Service and Support

Apica's customer service and support are highly adaptive and responsive. They provide custom scripts, quick assistance, and technical expertise. Managers and technical leads are readily available, and global support accommodates different time zones. Users appreciate the team's dedication and helpfulness, although some mention occasional slow responses and limited weekend availability. Apica's staff is approachable, knowledgeable, and efficient in addressing issues. Their support during COVID-19 has been notably exceptional, showing genuine commitment to users' needs.

Deployment

Apica's initial setup is often seen as straightforward, with clear documentation and strong support. Many have found it easy, especially with assigned account managers. Some experienced moderate complexity due to hybrid infrastructures, requiring additional servers. Users appreciate Apica's assistance during transitions, highlighting efforts to anticipate needs and provide quick responses. Deployments varied from one to several months based on organizational complexity. Users find setting up tests and scripts intuitive.

Scalability

Scalability of Apica is robust, supporting numerous users and checks. It's highly adaptable, handling multiple user roles across various departments. Despite some budget constraints and geographic distribution challenges, many users report satisfaction and flexibility in increasing usage. Apica's cloud-based infrastructure and ability to integrate with other tools make it efficient. Users appreciate its reliable performance and seamless scale-up capabilities. Ratings vary from six to ten out of ten for scalability.

Stability

Apica is highly stable, with many users citing minimal outages and consistent performance. The platform often alerts users promptly about any issues, maintaining 99% or higher availability. Occasional isolated issues and bugs have been reported but are typically resolved swiftly. Despite some script upload and parameter issues, the overall feedback highlights Apica as reliable and dependable for monitoring purposes, supported by diligent technical staff and proactive communication.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Apica Buyer's Guide for additional reliable information.