Director at a tech services company with 1-10 employees
May 24, 2020
It is very user friendly. There are not a lot of clicks and buttons. The tool helps me with the installations. The user can do the installation rather than having a technical guide. I also like the browsing stream. It has a good dashboard.
As for what can be improved, definitely pricing. Customers look for pricing and ARCON is a little more expensive than Thycotic. So the pricing model could be improved.
Director at a tech services company with 1-10 employees
May 24, 2020
I would love to have all the products. Currently they have all the server operating systems and network operating systems but they should have all the other devices also included, like security devices. That's what I think is missing. They should also improve the license audit part. If I want to do a license audit from this tool, I'm not able to do it right now.
