Avaya Business Communications Manager (BCM) portfolio delivers small to medium-sized businesses and branch offices an award winning converged voice and data solution, providing a choice of IP-enabled or pure-IP strategy. Leveraging existing Meridian, Norstar, and Communication Server 1000 investments, Business Communications Manager offers the features businesses of all sizes require like telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall and wireless.
Key learnings from peers
Valuable Features
"The most valuable feature is VoIP because it gave us the technological independence required at the time."
Room for Improvement
"This solution needs better mobile support, with free apps integration for Voice Communication."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Learn more about Avaya BCM [EOL]
Avaya BCM [EOL] was previously known as Avaya Business Communication Manager.
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