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Pros & Cons summary

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Prominent pros & cons

PROS

Ensures secure authentication and identity management
Seamless integration with various enterprise systems
Reliable and high-performance service
Supports multiple authentication methods
Excellent customer support and training resources

CONS

Steep learning curve for new users
Lacks comprehensive documentation
Slow customer support response times
Occasional sync issues with other systems
Higher cost compared to similar services
 

Axiad Cloud Pros review quotes

reviewer1925592 - PeerSpot reviewer
Jul 26, 2022
What I have found most valuable is the overall way Axiad listened to our problems and helped us solve them. They provided guidance and expertise, with their experience, that enabled us to be successful in a very challenging space.
Damon Becknel - PeerSpot reviewer
Feb 22, 2022
The solution has also saved us time by having end-users troubleshoot issues through the MyCircle feature, and has definitely reduced the efforts of our administrators. It is saving us five to 10 minutes per incident.
TonyVentura - PeerSpot reviewer
May 31, 2022
And when it comes to enrolling a user, it's super easy with One Click Issuance... It's so easy now that we can offload the process to our clients who can self-enroll. Previously, we would have to do the enrollment process because it was so complicated.
Learn what your peers think about Axiad Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer2230065 - PeerSpot reviewer
Jul 7, 2023
The life cycle management of credentials is the aspect that we have found to be the most useful... The differentiator that Axiad provided was the ability to provide users a way to self-serve the updating of their credentials on their private keys. That was the feature we were most interested in and Axiad does an excellent job of it.
DP
Feb 14, 2022
It's very user-friendly. We're issuing YubiKeys for our corporate users and they just plug it in, go to the Axiad Cloud portal, and click the issue button. It's a couple of steps.
Eric Brown - PeerSpot reviewer
Feb 23, 2022
Aside from Active Directory, anything that is a multi-factor platform is handled through Axiad Cloud. It is critical for helping to enforce usage of authentication devices across our organization.
 

Axiad Cloud Cons review quotes

reviewer1925592 - PeerSpot reviewer
Jul 26, 2022
I'm looking forward to seeing how they move to FIDO U2F as their primary authentication method across all of their solutions.
Damon Becknel - PeerSpot reviewer
Feb 22, 2022
macOS is notoriously ever-evolving and it's difficult to keep pace with it as it pertains to certain kinds of crypto authentication. That's really not even on Axiad. That's a decision by Apple, but it makes it a moving target.
TonyVentura - PeerSpot reviewer
May 31, 2022
We would prefer that the solution be hosted in Canada because we're a Canadian entity. That would be nice to have. It's not a feature, as such, but it would really make us a lot happier if it could be located in Canada.
Learn what your peers think about Axiad Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer2230065 - PeerSpot reviewer
Jul 7, 2023
With their licensing model, it becomes hard to scale. For example, we couldn't roll it out enterprise-wide because if you scale it across more than 100,000 users, the cost becomes too exorbitant.
DP
Feb 14, 2022
There are just some minor tweaks that could be made on the front end. It would be cool to have nicknames for authenticator devices. If you have more than one, it's hard to discern what you have.
Eric Brown - PeerSpot reviewer
Feb 23, 2022
I would like a more modern look to the portal.