Azure Backup Reviews

We have implemented a secondary contingency plan for most clients, where the primary infrastructure is on-premise, and the containers are hosted in the cloud. Some clients are currently migrating their primary solutions to the cloud. In these cases, the servers run on Azure, and Azure Backup provides backup server services. Additionally, we have implemented Azure SQL and Azure Intune for these clients.

The daily backups have become easier since we no longer need to handle large backups. The use of Azure Backup as a service has proven reliable and simplified our daily operations. Previously, we relied on LTO backups for data retention, but after migrating to the cloud and adopting Azure Backup, the delivery process has become smoother.

The simplicity of the whole operation is the most valuable feature of the solution.

I believe more options could be available to understand better what's happening in the system. Additionally, automating the client updates and connector updates would be beneficial. Updating the connector from time to time can be challenging, and it could be made more transparent and straightforward for users. Moreover, another drawback lies in the time it takes to test full data backup recovery. Deploying a full recovery takes longer. We need to allocate a longer period for complete data recovery to establish the environment again.

I have been using the solution for the past four years.

I rate the stability of the solution as a nine out of ten.

In a fully cloud-based solution, scalability is good, and I rate it a ten out of ten. On the other hand, for an on-premise setup, there may be challenges related to recovery and the potential impact on the Internet link's bandwidth. Therefore, I rate it an eight out of ten.

I believe Microsoft could improve its backup support.

Neutral

The initial setup was easy.

The pricing of the solution does not depend on the service itself but rather on the minimum data volume encountered. This pricing approach seems reasonable and is on par with other competitors in the market. It is a good solution for on-premise needs because it is more cost-effective. When evaluating the overall financial expenditure, including operational costs and the impact on the IT team, Azure Backup is a favorable choice.

I recommend it; however, I want to emphasize the importance of thoroughly checking if the cloud backup solution aligns with the required time frame for recovery. Overall, I rate the solution an eight out of ten. 

I use Azure Backup VM backups.

The most valuable feature of Azure Backup is the native backup capabilities.

Azure Backup could improve the backup data copies because they are not immutable.

I have been using Azure Backup for approximately two years.

I rate the stability of Azure Backup a seven out of ten.

We have two engineers that are using the solution in my organization.

Azure Backup has a medium scalability level.

I rate the scalability of Azure Backup a seven out of ten.

I have not needed to use the support from the vendor.

We previously used Dell Avamar prior to Azure Backup. We switched to Azure Backup because we were having to pull data back down to an on-premise hardware infrastructure and Azure Backup meant we didn't have to pull the data down through our express route.

The initial setup of Azure Backup took a couple of hours to complete. It was quick and straightforward.

We completed the implementation of the solution in-house.

There is a cost per terabyte for using this solution.

I would recommend this solution to others.

I rate Azure Backup a seven out of ten.

My rating was because the absence of immutability, a critical feature in our current backup system, is a limitation of its monitoring and reporting capabilities.

Azure Backup is very simple to use and user-friendly. From the technical side, features like the tenant and the restoration part are much better. It's a Microsoft tool, and all the info we have based on the VMs will be built on the Azure platform. It's easy for us to do the backup in its OEM tool.

Azure Backup has some drawbacks. We can't have the granular level restoration, particularly for the Azure files. Sometimes, indexing doesn't happen in the Azure files. That's why we are keen to have a solution that can consider all the applications, all the OS, and the legacy applications.

One of the disadvantages of Azure Backup is that it doesn't have a MAC backup. In Azure, we cannot take the MAC backup for Mac devices.

Azure Backup's licensing model is very challenging because it doesn't give a clear picture. Whenever we go to the vendor or the OEM to buy some of the workloads, we have to take everything. We have to pay for the VMs and the storage in the Azure platform. Hence, the licensing model should be very simple for the end user to get things easily.

I have been working with Azure Backup for three years.

I rate Azure Backup a nine out of ten for stability.

I rate Azure Backup an eight and a half out of ten for scalability. Two thousand five hundred users use the solution in my company.

We have partner support from Azure Backup. Usually, we can see support in the stipulated time. We get the support based on the SLA timeline.

Positive

Since Azure Backup is a very user-friendly solution, its initial setup is very simple and shouldn't be a challenge for anyone.

We implemented the solution through our technical team.

We do not have any additional costs for Azure Backup.

Sometimes the solution has a huge bandwidth. However, it lags and does not completely perform when it has low bandwidth.

We have around 11 people involved in the maintenance of Azure Backup. Out of these 11 people, five people are from the solution architecture, and the rest are tech support partners.

Overall, I rate Azure Backup an eight out of ten.

We are a Microsoft reseller for everything that has to do with the cloud and migrating from on-premises infrastructure. Azure Backup is one of the solutions that we implement for our clients.

Our primary use case is to assist schools with moving their on-premises workloads to the cloud. We use the backup facility as it's provided by the platform to help them move everything they run on VMware, Hyper-V, or physical servers.

The fact that Azure Backup is integrated is one of its biggest advantages. Everything is on one platform and we can use it from PowerShell automation, which is helpful.

The recovery, in many cases, is quite fluid.

It would be helpful if it included the ability to perform Office 365 backups so that we didn't have to use additional software.

In the next release, I would like to see the ability to back up to different cloud providers. For example, some customers would like to be able to synchronize with an Amazon data store. It is always best to follow the 3-2-1 Backup Rule.

We have been using Azure Backup for more than five years.

In terms of stability, over the past two or three years, this solution is bulletproof. This service is used continuously and we have no complaints.

We do some work with the educational market and we have onboarded 50 schools to Azure. We have never had any issues with scaling. Most of our clients range in size from 200 to 1,000 users.

We have been in contact with Azure technical support but not for backup purposes, with this solution. I've never opened a ticket for Azure Backup.

In addition to Azure Backup, we have experience with Veeam and Altaro.

The main difference between Azure Backup and other solutions is that it is oriented to back up Azure Cloud data. The other solutions offer more functionality for on-premises environments and help to synchronize files across local data centers.

Once you know how to do it, the initial setup is pretty easy and pretty straightforward. Even later on, as you transfer the responsibility to the customer, they can do it on their own.

We deploy this solution for our customers.

To this point, I have not run across any issues that are blocking. 

My advice to anybody who is considering this solution is to go ahead and use it. It works and it's a good service on the platform. It is just one of the building blocks that we use every day on Azure, so I can't see any reason to move to another one.

I would rate this solution a nine out of ten.

We use Azure Backup to backup VMs.

The most valuable feature of Azure Backup is its ease of use and good integration with other Azure services.

The Azure Backup support for on-premises service is limited.

The file-level restore procedure should be more straightforward.

I have been using Azure Backup for approximately three years.

Azure Backup is stable.

Azure Backup can scale and it is easy to do.

The initial setup of Azure Backup is straightforward. It took 15 minutes to do the deployment.

I rate the initial setup of Azure Backup a four out of five.

I did the implementation of the solution.

I rate Azure Backup a seven out of ten.

The main use case is to back up the virtual machines.

It's part of the Azure cloud service. The solution is included in the overall price. 

The solution is stable.

The scalability has been good.

Technical support is okay. They do help you when you need them.

As I don't work directly with the solution (my team does), I don't have any notes for improvement.

Technical support can be slow to respond at times.

I've only been using the solution for two years. 

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

The solution is scalable. If a company needs to expand it, it's possible to do so.

Only the IT backups use the solution. That's just two people. No one else does. 

Technical support is okay. They are helpful, however, they are not always fast.

Previously, we only used Micro Focus Data Protector. We were on our data center on-premise. After the migration, to save, the machines to the Azure cloud, we switched from the VM backups to Azure Backup. The other backups are still running on Micro Focus Data Protector.

The initial setup is done by our cloud solution provider. While I'm not aware of the details. my understanding is that the deployment was quick and did not take long.

The solution is part of the greater Microsoft service. I am not sure if there is a separate license just for this. It's not an additional price. There may be more costs according to how much storage is needed. You have to do the backup to a storage account and the storage account costs a price per terabytes.

We are a customer with an enterprise agreement.

I do not backups myself. I don't know the versions we are using.

I'd rate the solution at an eight out of ten.

We are a Microsoft partner and we implement solutions for our customers. We also provide managed services. We work with most of the services on Azure, and this is one of the solutions that we have provided.

Azure Backup is a public cloud service, and you can use it to backup on-premises or cloud services. The primary use case is backing up cloud services. However, if you are using it on-premises then the cloud part is much more convenient.

The storage backup is very efficient.

The solution needs to be fully supported by VMware. It works, but when you go to VMware they say that Azure Backup is not recommended, or is not a very good solution.

I would like to have an application-level backup, rather than interface-level only. Examples would be Exchange backup,  SharePoint backup, and SQL backup.

The support for Office365 backup is atrocious and is something that has to be improved. 

I have not faced any problems with the stability of this solution.

Scalability has not been an issue.

Technical support for this solution depends on the type of support that you have.

Their response time is within the SLA, which is good, but sometimes I have trouble communicating with the support staff. It is normally a case of the technical support person having an accent which is difficult for me to understand, which makes it inconvenient. I have trouble trying to explain the problem.

The initial setup of this solution is straightforward. 

The pricing of this solution is good, and it is one of the easiest things that you can sell Azure with. 

This is a solution that I might recommend, depending on the customer's requirements. If they need application-level backup then I will not even consider it. However, if they need infrastructure backup for Azure, then, of course, it is a good option. Generally speaking, I recommend this solution.

Overall, the service is good for certain use cases, but it is short of functionality when you consider the competitors.

I would rate this solution a five out of ten.

We used it for the backup of virtual machines.

It offers seamless integration with Azure because there may be around 150 VMs in Azure. So we used to run Veeam. It was easy to implement.

Ransomware protection is missing in Azure Backup.

I have been using the solution since 2018.

It is a stable solution. I rate it nine out of ten.

It is a scalable solution. I rate it eight out of ten.

The initial setup was easy. I rate it nine out of ten. The solution was deployed in a few days.

The pricing is in the middle as it is not the most expensive, yet they are not the cheapest.

I rate it six out of ten.

If you are new to the cloud and looking for a solution with essential backup support, go for Azure. But if you want advanced features, then this is not recommended. I was looking for Ransomware Protection and had to move away from Azure as it does not have such advanced features.

I rate it a seven out of ten.