Barracuda CloudGen Firewall Reviews

Barracuda CloudGen Firewall SD-WAN capabilities have helped optimize our customers' bandwidth usage significantly because we are moving from MPLS to SD-WAN.

The most valuable features in Barracuda CloudGen Firewall are the functionality of DPI and IDS, ATP, and we also use it in an SD-WAN operation as well, so it works well in the SD-WAN feature.

In terms of our routing and VPN capabilities, Barracuda CloudGen Firewall performs well.

The threat protection features of Barracuda CloudGen Firewall are good, and I appreciate their reporting capabilities. It is a very good tool to have, especially when you are using IDS and IPS to block SQL injection, buffer overflow attacks, and similar threats in real-time.

We use the cloud centralized management console for managing security policies.

There is room for improvement in terms of response time and first-level support quality.

Barracuda CloudGen Firewall needs to learn from FortiManager and Palo Alto, as I see that they have automation and their reporting is easier to generate compared to Barracuda CloudGen Firewall.

I would like to see built-in endpoint integration in the next release of Barracuda CloudGen Firewall, including EDR. They need to improve or at least have an AI-assisted traffic analyzer alert. Their support can be improved as well.

We have not had any issues while integrating Barracuda CloudGen Firewall with third-party solutions because the professional support was really helpful with the integration.

I rate the technical support by Barracuda a four out of ten.

The initial setup for Barracuda CloudGen Firewall is quite easy.

The integration of Barracuda CloudGen Firewall with other products is good because we required assistance and professional help from the Barracuda team to come and help us, which was beneficial.

We have not had any issues while integrating Barracuda CloudGen Firewall with third-party solutions because the professional support was really helpful with the process.

The pricing for Barracuda CloudGen Firewall is a bit pricey compared to Palo Alto or Fortinet.

Primarily, we cater to data center customers who locate their servers, applications, and data within one of our data centers. These customers use the firewall to secure their perimeter.

I find the intrusion prevention system to be valuable, along with the fact that it can now integrate with Barracuda's XDR. This integration helps secure our data and applications from attackers trying to gain access and detect malicious activity. 

Additionally, the easy addition of XDR allows us to have 24/7 SOC monitoring. All of the information is located in the central management system, enabling customers to see performance and get reports. We can also access the system for policy updates, firmware updates, etc.

There could be improvements in licensing. Some licensing aspects are challenging; for example, if you're using an active-passive setup, you have to license both firewalls. Some competitors now offer a floating license between the two. They offer more streamlined license allocation. 

I have used the solution for one year.

I rate the stability as ten. We have very few issues with Barracuda Firewall, even in the case of zero-day vulnerabilities, which are fewer compared to competitors.

The firewalls are very good and scalable. However, if you are moving into higher-end services, there may be some other products that are more viable. 

When positioning into customers, some larger enterprise customers tend to move towards one of the top three: either Cisco, Fortinet, or Palo Alto. For SME and SMB partners, the scalability of the solution is really good, however, enterprise customers may start seeing additional features in other larger players that they might be looking for.

I rate the customer service as ten out of ten. Barracuda's partner support is better than the majority, and it stands out as one of their strengths. It covers solution design and is available to assist with the configuration of devices, onboarding, and support, offering enhancement and optimization for ongoing services.

Positive

I'm aware of Meraki. With Meraki, if you have two firewalls, you only need one license. However, with Barracuda, you need to license both firewalls, which makes them more expensive.

I rate the initial setup as ten out of ten. 

It is straightforward to set up a CloudGen file, taking a couple of hours. Once we have the configuration agreed with the customer, the setup and onboarding are completed within a few hours. 

We receive the box from Barracuda or from our stores, pre-stage it into our network for initial configuration and Soak testing to ensure functionality. The customer can install it at their location, or we do it on their behalf. 

We run the firewall in simulation mode to observe traffic and ensure service transition is effective. After confirming functionality with the customer, we transition to a live service.

I would strongly encourage considering the full stack solution offered by Barracuda, including their XDR overlay service and wider secure edge service. These integrate closely with the Barracuda CloudGen Firewall and offer a holistic security layer. 

I rate the overall solution nine out of ten.

On-premises

Our primary use case for Barracuda CloudGen Firewall is as a central firewall to connect to the internet. It's mainly used in hospitality and industrial sectors.

The most valuable features of Barracuda CloudGen Firewall are its next-generation capabilities such as URL filtering and application control, which enhance security by allowing better management of network traffic and preventing unauthorized access. These features help secure the network when connecting to the internet, thus improving the overall security posture.

There should be improvements in the management aspect of the firewall. Specifically, it would be beneficial to merge the existing application policy with the main policy into a single unified policy to improve manageability. Some changes in the management features would enhance its usability.

I have been a partner working with Barracuda CloudGen Firewall for five years.

Deployment is a lengthy process. It requires replacing old components with new ones piece by piece, and there is a need for extensive fine-tuning afterward. The time required depends on the customer's environment and existing infrastructure.

I have encountered some stability issues, particularly with connectivity in the Barracuda portal. Version 8.0 had issues, but the newer version 9.0 seems to have improved performance regarding these issues. However, the customers using the portal are still on version 8.6.

Barracuda CloudGen Firewall is quite scalable, and I would rate it a seven out of ten in terms of scalability.

The technical support from Barracuda is very good. I would rate it nine out of ten.

Positive

The initial setup of Barracuda CloudGen Firewall is moderately challenging. Initially, it may not be easy, but with experience, it becomes more manageable.

Barracuda is reasonably priced in Slovenia. It is neither the cheapest nor the most expensive option available. The licensing is charged per year.

For those planning to use Barracuda CloudGen Firewall, I recommend thoroughly reviewing the manuals, especially if you are new to it. It is different from other firewalls like Cisco or Palo Alto. Overall, I rate Barracuda CloudGen Firewall a seven out of ten. The management features are better on other firewalls, and there is room for improvement in this area.

On-premises

We use Barracuda CloudGen Firewall for protection in our network and IPsec. We also set up BGP for our customers.

The most valuable features of Barracuda CloudGen Firewall include antivirus protection, anti-DDoS, and IPS. We also find the bandwidth management and traffic shaping features effective for traffic optimization. The policy that allows for license renewal and hardware refresh every four years also offers cost efficiency for us.

The interface of Barracuda CloudGen Firewall is not as user-friendly as others. It is a bit complicated and could be improved. The initial setup can also be complex because it involves navigating different menus instead of a linear setup process. Integration with AI would be helpful as modern attacks often utilize AI.

I have been using Barracuda CloudGen Firewall for eight years. We are a partner of Barracuda.

When we use Barracuda, we have not experienced any attacks or security breaches.

I am quite satisfied with Barracuda's technical support. However, the menu is not as user-friendly, though the overall security has been satisfactory, with no breaches.

I have worked with several firewalls before using Barracuda CloudGen Firewall.

The initial setup can be a bit complex because it involves different menus and sections. It is not straightforward like others, which use everything in one flow.

The license price of Barracuda CloudGen Firewall is lower than others, and maintenance or support is included.

Customers seeking other options often consider solutions like FortiGate due to its reputation in Gartner Quadrant.

Customers seeking products based on Gartner Quadrant leadership might not prefer Barracuda, as it is not positioned as a leader. 

I would rate Barracuda CloudGen Firewall at eight out of ten. 

I recommend this firewall for small to medium businesses, however, larger enterprises might look for something with a higher brand reputation.

Other

We use the Barracuda CloudGen Firewall to monitor all incoming emails to our corporate domain. Additionally, we use the device to manage and control outbound traffic from our internal email servers. One of the most beneficial features of this solution is its ability to effectively control traffic.

Since implementing the Barracuda CloudGen Firewall, we've seen significant benefits, particularly in stopping a lot of unnecessary or dangerous emails. One key feature we value is the ability to train the solution with emails categorized as threats, giving it a learning capacity.

However, the solution isn’t perfect. It sometimes lets through emails incorrectlycategorized as safe but malicious. I believe the tool could be improved by incorporating artificial intelligence to enhance its email analysis capabilities, though I’m unsure if this feature is currently available.

I have experience with Barracuda CloudGen Firewall for ten years.

We haven’t had any stability issues; the device is very stable, even without redundancy.

In terms of scalability, the on-premise solution isn't very flexible. If our corporation's email volume increases, we’d need to change the device as it's impossible to form a cluster by adding another unit. But in the cloud environment, there are no scalability issues. 

We’ve had some issues where support didn’t provide clear solutions or explanations.

Neutral

Setting up the Barracuda CloudGen Firewall was easy. You must configure an IP and set up the domain and DNS servers.The deployment took about a month, and we configured it according to new rules. For example, we noticed it blocked certain needed emails, so we adjusted the settings. We also have the ability to configure both blocklists and allowlists, which adds more control but requires a bit more manual configuration.

We only have one person responsible for maintaining the Barracuda CloudGen Firewall, and it’s easy to manage.

In terms of return on investment, it's good. We generate reports about the device's activity, including the emails it blocks, which prevents users from wasting time on commercial, unwanted, or spam emails.

When the corporation purchases something, it follows a request-for-proposal process and the best price wins. So, I think Barracuda CloudGen Firewall is reasonably priced, though I’m not sure of the exact amount

I’d rate the firewall a seven because it hasn’t been upgraded in recent years, and attacks keep evolving. We now need other consoles to complement it since it lacksdevelopment.

Hybrid Cloud

The product has a good interface. The system's logic is quite organized and effective compared to the pricing. Additionally, it provides a lot of functionality adhering to the current trends.

While using Barracuda CloudGen Firewall, we encounter issues with VPN profiles for Windows. It could be improved.

We have been using Barracuda CloudGen Firewall since 2016.

I rate the platform’s stability a nine out of ten.

We have 300 Barracuda CloudGen Firewall users. I rate its scalability a nine out of ten.

The platform’s technical support services are good. We refer to a published guide in case of errors.

Positive

I am familiar with FortiGate and Check Point. We prefer Barracuda CloudGen Firewall for a stable environment, new infrastructure, and reasonable implementation offers.

We have been using the platform for a few years now. So, the initial setup process is simple for us.

The platform is inexpensive compared to other vendors. I rate its pricing a five out of ten. We have purchased its support services for three years.

We are going to evaluate Barracuda and Cloud Genesys to get a better understanding of VPN issues.

Barracuda CloudGen Firewall offers a separate license for VPN clients with some easy-to-use features. If you buy the module, you can use the entire features. The only issue is that it is not as popular as FortiGate.

I recommend it to others and rate it an eight out of ten.

Our primary use case is for our office abroad. There are 50 of us at the office each day. We also use the firewall for working from home and calling in.

What I find the most valuable about the Barracuda CloudGen Firewall is that it allows you to see what people are doing and what the highest rate or performance is among our team. Another valuable feature is the security of this solution. To further improve security, we'll buy the F280 version of this product.

I would like to see the connection improved. We now have a one gigabyte connection and the old firewall has 500 MBs. That's not enough, which is why we are also buying a new firewall for at least one gigabit, which will give us a faster line and faster internet.

In the next release, I'd like to see more security for viruses and similar things and also block DDOS.

I have been using Barracuda CloudGen Firewall for about seven years now.

I would rate the scalability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best. We have been using Barracuda for seven years, and thus far, we've had no issues as it was working perfectly.

I would rate the scalability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best. We have about 80 users currently in various departments.

Our partners usually contact their technical support. The feedback we got from our partners about the technical support was that they provide insightful and helpful support.

The initial setup took one day and it was done through third-party installers.

Implementation was done through a third party.

To further improve security, we'll buy the F280 version of this product. The F280 subscription costs EUR 3,000. There are a few extra expenses like paying for updates or new firewalls. 

The Barracuda solution has a one-off cost of EUR 3,000. On a yearly basis, with it you have extra expenses like Energize updates and Instant Replacements and Network Security CloudGen Firewall, including the monthly fees.

I would most definitely recommend this solution to other people.

Overall, I would rate the Barracuda solution F80 version an eight, on a scale from one to 10, with one being the worst and 10 being the best.

On-premises

The solution is the main firewall for a site. It protects it from any inbound threats and also controls outbound traffic. That's the main use.

They have very good security. You need special client software in order to configure the firewall. It doesn't have its own web interface, so as far as security goes, they're locked down very tightly.

The solution is stable.

It's scalable. 

They have a very complicated interface. It's very hard to learn. 

The administration interface should be more intuitive or easier to use. They should also include bundle training. That would be a benefit.

The initial setup is complex. 

We found the solution to be stable. It's more stable than Fortinet. It doesn't crash or freeze. There are no bugs or glitches. 

Scaling depends on the connected circuits and their bandwidth. I don't think that we were hitting, or even close to the box's capability, the firewall itself. So far, it's been scalable. 

Everybody in the organization is using it, and we have about 150 users. It was for various different roles. Since we are a healthcare organization, we had healthcare providers, front desk registration staff, administrative staff, and various different types of people on it.

Support was not very good at all. It could use a lot of improvement. They don't really have good documentation. The interface is quite complex. The available training is not very good, and the documentation is not very good, so if you always have to speak to an engineer to solve your problem and that is not very good support.

Neutral

We previously used Fortinet.

We were having some hardware quality issues with Fortinet. They were not stable. They would freeze up quite frequently and require frequent reboots. Barracuda ended up being more stable.

The initial setup it requires a session with a Barracuda engineer that can help to translate all of the rules from the old firewall to the new firewall. They should, rather than making the interface very complex, simplify the interface, and include training so that it can have more of a do-it-yourself approach.

We were upgrading from a previous model or a previous different vendor. We were using Fortinet before, and the implementation didn't take very long. It probably took a couple of months.

Just one network administrator is needed for deployment and maintenance. 

The solution was necessary so it's not really a return on investment. It couldn't be measured since we were replacing one firewall with another firewall as it was necessary to do so. I'm not exactly sure how we would measure the return on investment in that case.

Pricing is comparable to other firewall solutions. I don't really have an opinion about the cost. Cost seems to be in line with their competitors.

We're a customer and end-user.

As far as the stability and performance go, I would rate the solution probably at an eight out of ten.

On-premises