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Barracuda CloudGen Firewall pros and cons

4.1 out of 5
2,373 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Barracuda CloudGen Firewall provides comprehensive security features such as antivirus protection, anti-DDoS, and IPS.
It offers seamless integration with LDAP and Active Directory for managing permissions and access.
Single device functionality includes web application firewall, proxy server, and VPN capabilities without needing additional purchases.
Automatic hardware upgrades every fourth year are included, ensuring up-to-date technology.
Support and customer service are highly responsive, often rated ten out of ten.

CONS

Barracuda CloudGen Firewall lacks a comprehensive reports module and relies on a satellite application for detailed reporting.
Performance may be underpowered if all available add-on features are used, requiring careful sizing and consultation with a sales representative.
Technical manuals often have images that do not match screens and lack clarity on configuration steps.
Barracuda CloudGen Firewall sometimes allows malicious emails incorrectly categorized as safe through; it could improve with artificial intelligence for email analysis.
There are issues with VPN profile compatibility for Windows, and Barracuda CloudGen Firewall does not support SSL VPN between devices from different brands.
 

Barracuda CloudGen Firewall Pros review quotes

Jocelyn Wotring - PeerSpot reviewer
Apr 19, 2023
The antivirus protection or malware protection has been great.
it_user794232 - PeerSpot reviewer
Feb 19, 2018
If an employee tries to get or move a file that is not permitted to them - for example if he wants to copy it to a USB - he will not have the right to do that, because Barracuda manages who has the right to copy, and what you copy to a USB. The USB is encrypted with a specific code from Barracuda and will only be decrypted into any other laptop in the company if they allow it to see it.
it_user549963 - PeerSpot reviewer
Feb 21, 2018
Enables us to define user application-level access, so our customers can work anytime from anywhere.
Learn what your peers think about Barracuda CloudGen Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
839,422 professionals have used our research since 2012.
AN
Jan 3, 2022
Its central management, especially when it comes to distributed environments, is great. I can generate and save a setting and then apply that setting across the network with just one click.
Andrea Andrea - PeerSpot reviewer
Jun 16, 2022
It's great for handling complex items.
reviewer1291680 - PeerSpot reviewer
Feb 26, 2020
Their GPS possibilities and the security that it has, especially the SD-WAN functionality, is very good.
RobertSmith15 - PeerSpot reviewer
Jan 24, 2025
It can now integrate with Barracuda's XDR.
MC
Oct 31, 2022
The solution is stable.
RO
Feb 9, 2020
Scalability is good; the company wants to be able to handle large customers.
Yovanny Amariles - PeerSpot reviewer
Jul 29, 2024
Since implementing the Barracuda CloudGen Firewall, we've seen significant benefits, particularly in stopping a lot of unnecessary or dangerous emails. One key feature we value is the ability to train the solution with emails categorized as threats, giving it a learning capacity.
 

Barracuda CloudGen Firewall Cons review quotes

Jocelyn Wotring - PeerSpot reviewer
Apr 19, 2023
The biggest downside is that it is quite an expensive product.
it_user549963 - PeerSpot reviewer
Feb 21, 2018
It's a little bit complex in terms of handling. If you implement a change, there is a specific point where you have to commit it. It's not like you just push a button and it's always committed. If you don't know to check whether your commit command has been executed or not... that is something Barracuda needs to work on.
AN
Jan 3, 2022
There is room for improvement in performance and the support language. The support they're providing right now is from a different country, and in our country, there are people—network admins and IT heads—who don't speak English properly. So Barracuda needs to provide support agents who speak additional languages, such as Bangla.
Learn what your peers think about Barracuda CloudGen Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
839,422 professionals have used our research since 2012.
Andrea Andrea - PeerSpot reviewer
Jun 16, 2022
The price is a bit higher than other vendors.
reviewer1291680 - PeerSpot reviewer
Feb 26, 2020
If you have another brand of VPN where you have to put an SSL VPN between two devices, Barracuda doesn't support that at a certain point. You can't actually build the VPN between Barracuda and a different device of a different brand.
RobertSmith15 - PeerSpot reviewer
Jan 24, 2025
There could be improvements in licensing.
MC
Oct 31, 2022
They have a very complicated interface. It's very hard to learn.
RO
Feb 9, 2020
If you experience an attack it can take a very long time to find a solution.
Yovanny Amariles - PeerSpot reviewer
Jul 29, 2024
However, the solution isn’t perfect. It sometimes lets through emails incorrectlycategorized as safe but malicious. I believe the tool could be improved by incorporating artificial intelligence to enhance its email analysis capabilities, though I’m unsure if this feature is currently available.
CJ
Oct 24, 2022
The price could be better.