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Barracuda CloudGen Firewall pros and cons

4.1 out of 5

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
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Prominent pros & cons

PROS

Barracuda CloudGen Firewall provides reliable network protection, offering significant enhancements to organizational security measures.
Its scalability allows for seamless expansion to accommodate larger enterprise needs.
Feature-rich functionality includes antivirus protection, anti-DDoS, IPS, and advanced threat protection.
Central management capabilities enable efficient administration of multiple environments with ease.
Strong technical support and customer service make Barracuda CloudGen Firewall a recommended choice for various organizational security requirements.

CONS

Barracuda CloudGen Firewall can experience buggy issues, such as login problems requiring a factory reset.
Configuration can be challenging without skilled administrators, and initial setup is complex.
There is a high learning curve, making it less intuitive for inexperienced users.
Pricing is considered high compared to competitors, especially with non-perpetual licenses.
Technical support quality is lacking, often perceived as unreliable and less professional.
 

Barracuda CloudGen Firewall Pros review quotes

Jennifer  Bernice - PeerSpot reviewer
Dotnet Developer at Kohl's
Feb 20, 2026
Since switching to Barracuda CloudGen Firewall, we have saved time of 30 to 40 percent because we are able to control the network from one location, and we have also saved costs of 20 percent because we do not have to move from one location to another to control the network.
Samir-Paul - PeerSpot reviewer
Security Paractiner at a tech vendor with 10,001+ employees
May 28, 2026
From a money saved perspective, it is almost more than fifty percent money saved.
Sonal Ankita - PeerSpot reviewer
Senior Data Engineer at Foodics
Feb 4, 2026
My additional thoughts about Barracuda CloudGen Firewall is that the experience has been positive for using this tool with solid protection with easy management and control of the network.
Learn what your peers think about Barracuda CloudGen Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,563 professionals have used our research since 2012.
Muhammad Talha Bashir - PeerSpot reviewer
Offensive Security Analyst at a outsourcing company with 201-500 employees
Dec 15, 2025
We have seen a clear return on investment with Barracuda CloudGen Firewall, as it has improved operational efficiency, reduced the risk of downtime, and delivered tangible cost savings for our organization.
William  Onet - PeerSpot reviewer
Software Engineer at Ernst & Young
Feb 19, 2026
Barracuda CloudGen Firewall has positively impacted my organization by increasing the level of network protection against threats from twenty percent to forty-five percent.
reviewer2847270 - PeerSpot reviewer
Principal Engineer Cyber Security Architect at a tech vendor with 10,001+ employees
May 29, 2026
I use Barracuda CloudGen Firewall for multiple functionalities including email security gateway, network security, threat protection, IPS concepts, malware protections, zero-day threat detections, web filtering, URL categorization, application controller, secure remote access through VPN, SD-WAN for site connectivity, intelligent traffic routing, and cloud integration.
Mariusz Banasiak - PeerSpot reviewer
IT Director at a retailer with 51-200 employees
Feb 24, 2026
It is stable, it is working, and there are no issues.
Phakedi Mphela - PeerSpot reviewer
IT Project Manager at Brilliant telecommunications
Feb 24, 2026
The most valuable features in Barracuda CloudGen Firewall are the functionality of DPI and IDS, ATP, and we also use it in an SD-WAN operation as well, so it works well in the SD-WAN feature.
RobertSmith15 - PeerSpot reviewer
Product Manager - Cyber Security at M247 Ltd Miami
Jan 24, 2025
It can now integrate with Barracuda's XDR.
IJ
System Engineer for Network & Security at Projekt IP d.o.o.
Mar 7, 2025
The technical support from Barracuda is very good. I would rate it nine out of ten.
 

Barracuda CloudGen Firewall Cons review quotes

Jennifer  Bernice - PeerSpot reviewer
Dotnet Developer at Kohl's
Feb 20, 2026
Barracuda CloudGen Firewall could be improved as it has a very high learning curve.
Samir-Paul - PeerSpot reviewer
Security Paractiner at a tech vendor with 10,001+ employees
May 28, 2026
From a performance and scaling perspective, I have seen that performance can be impacted when all security features are enabled.
Sonal Ankita - PeerSpot reviewer
Senior Data Engineer at Foodics
Feb 4, 2026
One of the main challenges that we face with Barracuda CloudGen Firewall is that the URL filtering and application control license are not perpetual and need to be renewed every year, so it can be a bit expensive.
Learn what your peers think about Barracuda CloudGen Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,563 professionals have used our research since 2012.
Muhammad Talha Bashir - PeerSpot reviewer
Offensive Security Analyst at a outsourcing company with 201-500 employees
Dec 15, 2025
Overall, Barracuda CloudGen Firewall is very effective, but there is always room for improvement.
William  Onet - PeerSpot reviewer
Software Engineer at Ernst & Young
Feb 19, 2026
We are, however, not completely satisfied with their link redundancy handling capabilities.
reviewer2847270 - PeerSpot reviewer
Principal Engineer Cyber Security Architect at a tech vendor with 10,001+ employees
May 29, 2026
However, when I worked on Barracuda CloudGen Firewall, the option towards configuring the use cases was quite limited.
Mariusz Banasiak - PeerSpot reviewer
IT Director at a retailer with 51-200 employees
Feb 24, 2026
I was a long-time strong fan of this product, but unfortunately, I will change the vendor for another one.
Phakedi Mphela - PeerSpot reviewer
IT Project Manager at Brilliant telecommunications
Feb 24, 2026
There is room for improvement in terms of response time and first-level support quality.
RobertSmith15 - PeerSpot reviewer
Product Manager - Cyber Security at M247 Ltd Miami
Jan 24, 2025
There could be improvements in licensing.
IJ
System Engineer for Network & Security at Projekt IP d.o.o.
Mar 7, 2025
There should be improvements in the management aspect of the firewall. Specifically, it would be beneficial to merge the existing application policy with the main policy into a single unified policy to improve manageability.