Barracuda CloudGen Firewall Reviews

The solution is deployed on premises.

The ability to be deployed and supported remotely is valuable. They also have a feature called instant hardware replacement.

Essentially, if you subscribe to a service, they replace the whole system in about four years, including the hardware. So, you have a new and upgraded one. Since there is a technology refresh, you don't have to consider replacing it or acquiring a new one.

The price could be better. The problem is that the network security landscape is very dynamic. New threats come in daily, and new approaches must be made. However, we haven't encountered anything Barracuda CloudGen Firewall couldn't handle so far.

We have been using this solution for several years.

Based on our experience, we find it very stable. We can set it up and forget about it. However, there are a few instances where we had to add capabilities and we did not have any problems.

The solution is scalable, but if you acquire it for a specific size or capability and exceed that capability, you need to acquire a new solution. You don't have to do a forklift upgrade, and you can add the capability. Essentially, they work together to provide a higher capacity and add solutions, but it's not elegant because you have multiple hardware platforms.

 The customer service and support team is very supportive.

Positive

The setup is a bit complex. However, if you have the required skill set, it is easy. Unfortunately, in our experience, we didn't have the skill set the first time we did it, so it took us a while. The Philippine distributor was also not well-versed with the solution when we had our first implementation. Now that we developed the skillset, setting up is not that difficult.

I rate the price seven out of ten.

We do not have the experience of comparing it with another NG firewall. However, we can compare it with the traditional hardware-based firewall. I think Barracuda is more flexible because of how it is designed, with the capability to add features. So it is very flexible.

I rate the solution an eight out of ten. I would recommend Barracuda CloudGen Firewall to almost everybody, and I couldn't foresee anyone to whom I wouldn't recommend unless they are very price sensitive.

Our primary use case for this solution is to replace vendor-managed MPLS with in-house managed SD-WAN.

This solution has allowed us to use multiple commodity internet connections at our locations, added greater control of internet usage, and enhanced security.

The most valuable features are SD-WAN, URL filtering, IPS, and virus scanning.

The technical manuals, at times, have images that don't match the actual screens and are not always as clear as they could be on the configuration. This requires a call to their very good support department.

Technical support is very good.

Barracuda X200 is the edge of our home system for VPN traffic. It provides IPsec to two other sites, including remote VPN access for users who are off the network.

• Inbound and outbound traffic analysis
• Rule creation wizard
• GUI portal
• Quality online support

The unit seems to be handling our 150MB pipe okay, but logger refresh leaves a bit to be desired.

A rule for email announcements, when configured hits occur, would be a great improvement for a more efficient experience.

We replaced an underperforming, continually locking Cisco RV130 unit. However, the two are not an "apples to apples" comparison.

In the time we were using it:

• Intrusion Prevention System/Intrusion Detection System (IPS/IDS)
• Layer 7 filtering
• DDoS prevention
• HA
• Traffic management, among others.

During the testing time, the improvement was prominent as we stop unwanted outgoing traffic and were able to get real-time logs. This provided us with better bandwidth administration and usage.

If I compare it to other firewalls like Kerio Control, I would say that, probably, the GUI/Configuration Menu is something that could be more user friendly.

We used it for almost two months while we were researching firewall solutions and this was one option.

Not much, the problem was on our side because it was the first time with this kind of firewall (and brand), but the installation of the virtual appliance was really easy.

None, from the first day to the last, the firewall ran with no issues at all.

None at all as long as you have the money to pay for the licenses to scale the system.

Nil, here in Argentina, the distributor was limited to providing the price of the product. We had to resolve issues by doing our own research.

We didn´t use the technical support, however we watched, many times, the webinars that Barracuda gave.

At that time we were using pfSense, which is not bad at all, but we needed something more enterprise-class like, and Barracuda Networks gave that to us. The monitoring tools are great.

Compared with other Firewalls, yes, it was complex but that´s for two reasons,

1. The firewall has plenty of options to configure
2. Because we were not trained or used to this kind of firewall, the initial set-up was long

We installed this application on our own, and we didn't receive any advice on it. I can say that the Latin America team at Barracuda took some time to reply to our questions through email.

We were evaluating a lot of appliances/firewalls/UTM like,

• Sonicwall
• Checkpoint
• Bluecoat
• Kerio Control
• Cisco ASA
• Sophos Gateway (formerly Astaro Gateway)

There were also many others that I don´t remember now as well. We were looking for simplicity and effectiveness.

Try it before you buy. Barracuda gives the chance to try the hardware and the software before buying it so you can test all the things that you will need and use day-to-day. And if you can, take a seminar to get the most out of the devices. However we found the product a little harder to configure than others, and so it´s not a product for unskilled/inexperienced administrators. You will need training to get the best of this product.

We use barracuda firewall as edge router connecting to our ISP modem. we turn on firewall with IP, port, applications, web filtering. We also use its VPN site-to-site and client to site. 

What I like best about this product are the support and the features.

The interface should be more user-friendly and it should be easier to configure. Its configuration are divided per module/service. You will have Firewall service, VPN module and others service. Each services are under 1 server tree. You have to configure at different tabs to make it functions which I found easy to get confused. There are no wizard for guided configuration. You have to depend on their manual at barrcuda campus. Fortunately the manual is quite comprehensive.

The inclusion of a load-balancing capability in the future would be helpful.

I have been using Barracuda CloudGen Firewall for about a year.

This is a stable firewall solution.

This product is easy to scale.

The support is okay but the response time is quite long.

cisco, out of support and pricing

The initial setup is difficult and the deployment took a few days.

My advice for anybody who is considering this solution is to do a proof of concept first, to make sure that it meets the requirements.

I would rate this solution an eight out of ten.

We are mostly using it for spam filtering. We have had great success with Barracuda Cloud, using it to block any spam before it even gets to our on-premise devices. I also had the same results occur at my previous place of employment, so I have had a lot of success with the product.

If we didn't have it, then we would be spammed constantly. It has cut down the amount of emails that get through to our end users.

• It is easy to use.
• It actually works really well. 
• Barracuda is very prompt at blocking any new spam which comes out.

To start working with spam, it takes a while because the product has to see that multiple emails are coming in with all the spam. If it could reduce that amount of time, then we would reduce the amount of users who are receiving spam.

It is very stable. We haven't had any issues with it on the cloud or even on-premise. On-premise, we have two of them that are set to high availability, and they have never gone down.

It is very scalable, especially with its cloud feature. It doesn't matter how many users I have on my end, and we are a shop of about 800 to 1000 users. So, it is working perfectly.

I have called in a few times to the tech support, and they have been on top of it. If I have a problem, they respond immediately to help. Whomever I speak with is very knowledgeable about the product. Therefore, I have not had any issues with the technical support.

The initial setup for on-premise was an easy setup. 

I wasn't part of the evaluation process.

Give Barracuda a try because it has been successful in my experience. The product is foolproof. It has done everything that we have needed with the amount of email that we receive, and it handles it quite well. So, I would give it a ten out of ten and  recommend it to anyone for use.

I have used the on-premise and Barracuda Cloud versions of the product. We are only now looking into AWS.

They are already pushing it out to the cloud and putting another layer in front of it before it even gets to me.

One of the big benefits of the product is that it allows you to manage big environments with fewer resources. The product offers very good management.

Barracuda CloudGen Firewall should work a little bit more with the logs so that, in our company, we can generate a little bit more reports and get a bit more statistics, which would be fine for us. The firewall's functionalities are okay, including network and security. The tool should improve its reporting and security areas, which are the only areas of concern related to the product.

I have been using Barracuda CloudGen Firewall for twenty-two years. I use the solution's different model versions, including Barracuda CloudGen Firewall F12.

It is a stable solution.

It is a scalable solution.

The product is easy to deploy, configure, and update.

I would prefer users to opt for Palo Alto in enterprise-sized environments, like energy companies, health companies, or financial organizations. Compared to Barracuda CloudGen Firewalls, Palo Alto offers its users a little bit more security. Palo Alto's threat prevention, sandboxing functionalities, and web filtering features are good. I don't know the other vendors so well that I could talk about them.

Though there are some issues with Barracuda CloudGen Firewall, those working with it in our company are mostly satisfied with it.

I rate the overall tool an eight out of ten.

The solution has a couple of use cases in VPN. We have branches connecting to the head office. We have users connecting to VPNs. We also use SSL VPN.

The encryption and the security standards are valuable.

We need high availability and load balancing. The product does not enable load balancing. We are looking for alternate solutions. We have multiple VPN channels with clients and sites. We need to ensure that the traffic is optimized so that the full bandwidth of the existing network is utilized. If the link goes down, the traffic must be routed without any downtime in the connection.

I have been using the solution for the past six years.

I rate the tool’s stability a nine out of ten. We haven't faced any issues with the stability.

I rate the tool’s scalability an eight out of ten. The features are a bit limited compared to other vendors. Scaling with limited options doesn’t make sense. Around 80 people are using the solution.

We have contacted support for configuration or troubleshooting. We involve support in areas where the product lacks features. The support is quite good. I rate the support a nine and a half out of ten.

Positive

I have seen a return on investment from the solution. We will be using the device refresh feature next year. The devices will be upgraded free of charge.

The product is a bit cheaper than some solutions. It depends on the type of load.

We are partners of the product. The solution must include as many features as possible. Each environment has different use cases. The features provided by the tool must be flexible enough to address our use cases and requirements. Overall, I rate the tool an eight out of ten.