Barracuda CloudGen Firewall Reviews

The solution has a couple of use cases in VPN. We have branches connecting to the head office. We have users connecting to VPNs. We also use SSL VPN.

The encryption and the security standards are valuable.

We need high availability and load balancing. The product does not enable load balancing. We are looking for alternate solutions. We have multiple VPN channels with clients and sites. We need to ensure that the traffic is optimized so that the full bandwidth of the existing network is utilized. If the link goes down, the traffic must be routed without any downtime in the connection.

I have been using the solution for the past six years.

I rate the tool’s stability a nine out of ten. We haven't faced any issues with the stability.

I rate the tool’s scalability an eight out of ten. The features are a bit limited compared to other vendors. Scaling with limited options doesn’t make sense. Around 80 people are using the solution.

We have contacted support for configuration or troubleshooting. We involve support in areas where the product lacks features. The support is quite good. I rate the support a nine and a half out of ten.

Positive

I have seen a return on investment from the solution. We will be using the device refresh feature next year. The devices will be upgraded free of charge.

The product is a bit cheaper than some solutions. It depends on the type of load.

We are partners of the product. The solution must include as many features as possible. Each environment has different use cases. The features provided by the tool must be flexible enough to address our use cases and requirements. Overall, I rate the tool an eight out of ten.

One of the big benefits of the product is that it allows you to manage big environments with fewer resources. The product offers very good management.

Barracuda CloudGen Firewall should work a little bit more with the logs so that, in our company, we can generate a little bit more reports and get a bit more statistics, which would be fine for us. The firewall's functionalities are okay, including network and security. The tool should improve its reporting and security areas, which are the only areas of concern related to the product.

I have been using Barracuda CloudGen Firewall for twenty-two years. I use the solution's different model versions, including Barracuda CloudGen Firewall F12.

It is a stable solution.

It is a scalable solution.

The product is easy to deploy, configure, and update.

I would prefer users to opt for Palo Alto in enterprise-sized environments, like energy companies, health companies, or financial organizations. Compared to Barracuda CloudGen Firewalls, Palo Alto offers its users a little bit more security. Palo Alto's threat prevention, sandboxing functionalities, and web filtering features are good. I don't know the other vendors so well that I could talk about them.

Though there are some issues with Barracuda CloudGen Firewall, those working with it in our company are mostly satisfied with it.

I rate the overall tool an eight out of ten.

We use the solution to secure network infrastructure.

The solution provides essential security features to protect our customers' applications.

The solution has the best security features.

The solution's interface is complex at the moment. It could be more user-friendly.

We have been using the solution for four years.

The solution is very stable. I haven't seen any downtime in the past two to three years.

I used Cisco Secure Firewall earlier.

The solution's initial setup process is easy. It requires a team of five to execute the deployment.

We implement the solution with the help of Barracuda partners.

The solution's price is affordable.

We are evaluating Fortinet, Palo Alto, and Cisco products. In comparison, Barracuda offers a reasonable price.

I rate the solution a ten out of ten.

Barracuda is our main firewall solution in our headquarters.

The interface is very user-friendly and it is quite easy to use.

Technical support could be more reliable and more professional.

I would like to see better support for switching between internet devices.

I have been using Barracuda CloudGen Firewall for more than three years.

The stability is okay and we haven't had any issues.

Technical support used to be at a very high level but it is now a bit less so. Regardless, the support is still quite efficient compared to other companies. It depends on who picks up the phone and who takes the task. There are times where the quality is poor and others where all of our questions are answered in a few minutes and it feels good.

This past November, we extended our support for an additional three years.

The price of this solution is comparable with similar products of similar quality.

My advice for anybody who is implementing this solution is to first discuss the environment and task with the Barracuda engineers.

I would rate this solution an eight out of ten.

In the time we were using it:

• Intrusion Prevention System/Intrusion Detection System (IPS/IDS)
• Layer 7 filtering
• DDoS prevention
• HA
• Traffic management, among others.

During the testing time, the improvement was prominent as we stop unwanted outgoing traffic and were able to get real-time logs. This provided us with better bandwidth administration and usage.

If I compare it to other firewalls like Kerio Control, I would say that, probably, the GUI/Configuration Menu is something that could be more user friendly.

We used it for almost two months while we were researching firewall solutions and this was one option.

Not much, the problem was on our side because it was the first time with this kind of firewall (and brand), but the installation of the virtual appliance was really easy.

None, from the first day to the last, the firewall ran with no issues at all.

None at all as long as you have the money to pay for the licenses to scale the system.

Nil, here in Argentina, the distributor was limited to providing the price of the product. We had to resolve issues by doing our own research.

We didn´t use the technical support, however we watched, many times, the webinars that Barracuda gave.

At that time we were using pfSense, which is not bad at all, but we needed something more enterprise-class like, and Barracuda Networks gave that to us. The monitoring tools are great.

Compared with other Firewalls, yes, it was complex but that´s for two reasons,

1. The firewall has plenty of options to configure
2. Because we were not trained or used to this kind of firewall, the initial set-up was long

We installed this application on our own, and we didn't receive any advice on it. I can say that the Latin America team at Barracuda took some time to reply to our questions through email.

We were evaluating a lot of appliances/firewalls/UTM like,

• Sonicwall
• Checkpoint
• Bluecoat
• Kerio Control
• Cisco ASA
• Sophos Gateway (formerly Astaro Gateway)

There were also many others that I don´t remember now as well. We were looking for simplicity and effectiveness.

Try it before you buy. Barracuda gives the chance to try the hardware and the software before buying it so you can test all the things that you will need and use day-to-day. And if you can, take a seminar to get the most out of the devices. However we found the product a little harder to configure than others, and so it´s not a product for unskilled/inexperienced administrators. You will need training to get the best of this product.

• TINA tunnels
• Real time firewall logs
• GFI editor

It upgraded the previous Linux Clark Connect infrastructure and established proper site to site VPN tunnels for all offices across Canada and the US.

The GUI can be confusing and overwhelming at times.

I've used it for two years.

Initially we had some problems getting the TINA tunnels working, but after a while things went well. The support techs for the product were great.

No issues encountered.

No issues encountered.

9/10.

9/10.

We used Clark Connects and we switched because the product was at its end of life and was no longer supported by the Linux community.

Setting up the BGRP routing protocol was a bit confusing but otherwise not so much. The ability to create the shell of the gateways before deployment on the NG management made things fairly straight forward.

We did it in-house.

It has offered improved network monitoring and intrusion prevention which we otherwise had none of. The office was under constant spamming by Chinese and Russian IP sub-nets and at one time the exchange server was covertly hijacked as an SMTP relay. The NG gateways helped mitigate these issues.

If you have an issue call support. If you're a Cisco net tech prepare for different terminology and network design.

Our primary use case for this solution is data protection.

The features I find most valuable is the VPN and the fact that we can apply our policies to the program. 

I would like to see a more user-friendly dashboard and an easier interface. 

I am very satisfied with how stable the solution is.

The program is definitely scalable.

We used Linux software before for the firewall but in the end, we chose this solution because it seemed to be the best for our company.

I did the installation in cooperation with my consultant and the deployment took about six to seven hours. 

The program is not too expensive. We pay around 150 to 200 Euros per year and there are no additional costs.

My advice to others would be to get familiar with firewalls logic. My rating for this program is 9.5 out of ten. Not a ten because I would like better technical support and a better interface. 

The ease of use is very valuable, and Barracuda CloudGen Firewall is very responsive. When you make any changes, it works instantly. Additionally, they have a very responsive customer service and support team.

The UI can be improved because it looks very old and complicated.

We have been using the solution for approximately four years.

The solution is stable.

The solution is scalable.

We have had a good experience with customer service and support.

The initial setup is a bit complex.

The solution is priced reasonably.

I rate the solution a seven out of ten. It could be priced similarly to competitors like Foritnet.