Barracuda CloudGen Firewall Reviews

Our primary use case of this solution is to provide services with a firewall to our clients. We mostly deploy internet gateways in their data centers.

We do not have this product installed in our environment.

The most valuable feature for us is the ability to offer firewall support to our clients.

We would like to see a solution that is focused on container deployment, which is very important right now. Clients are looking at those kinds of deployment more often, so it has become a center of focus.

This is a very stable solution. Once you have deployed it following the criteria, you almost never have to touch it.

The scalability depends on the deployment and it depends on the use case.

The installation is straightforward if you know what you are doing, but the vendor provides many resources for clients. It is up to the client and the provider to learn how to use the tool correctly.

The length of time for deployment depends on the use case and the client, but we have worked on deployments for between two and four months. That is the approximate timeframe.

In the Latin market, it tends to be a little expensive. However, it is our job to show the value of the solution so that the client can understand the return on investment.

In general, it tends to be cheaper than most solutions. I would say that it is cost effective.

We suggest to our clients that training is the first thing they should do after deployment. This is because it is very important that they know how to operate and maintain the product. It allows them to be self-sufficient when it comes to maintenance.

If you have sufficient knowledge then you can deploy and maintain the solution with no issues.

I would rate this solution a seven out of ten.

• Firewall
• VPN protocol - TINA
• Antivirus
• URL filter
• Web filter

It is already a complete product.

We've used this product since 2012.

No issues encountered.

No issues encountered.

No issues encountered.

Support is really great as we are a a diamond partner.

I used Cisco ASA before, but the Barracuda NG Firewall is better.

It can be complex, but also straightforward.

We are a managed service provider. So we setup a lot of boxes, and the implementation depends how complex the clients' network is.

The VPN feature.

The drag and drop features of VPN are really convenient to be configured. Additionally, the VPN tunnel provides a secure environment in the organization.

Nothing much except some little buggy issue sometimes, such as unable to login using the default login when out-of-box and will required factory reset once again.

About one year.

Nothing much except some buggy issues sometimes as mentioned above.

Nothing much except some buggy issues sometimes as mentioned above.

No issues encountered.

5/10.

7/10.

We switched as this is cheaper than our previous solution.

It is pretty straightforward for a basic configuration.

We also looked at Cisco ASA.

Request the assistance of experts when going for a deployment.

We use this firewall for application protection and SD-WAN gateway. It is deployed on-premises and in Azure.

Its stability and SD-WAN features are the most valuable.

The administration UI could be better. It should also have better application detection policies.

I have been using this solution for five years.

It is stable.

It is scalable.

It is superb. They are really good, and the support is above the industry standard.

It has a medium difficulty level. The deployment duration depends on the specific needs of the client.

We are an integrator, so we are deploying these machines for customers. We have four people for its deployment.

I would recommend this solution. We plan to continue using it. 

I would rate Barracuda CloudGen Firewall a nine out of ten. 

Primarily, we cater to data center customers who locate their servers, applications, and data within one of our data centers. These customers use the firewall to secure their perimeter.

I find the intrusion prevention system to be valuable, along with the fact that it can now integrate with Barracuda's XDR. This integration helps secure our data and applications from attackers trying to gain access and detect malicious activity. 

Additionally, the easy addition of XDR allows us to have 24/7 SOC monitoring. All of the information is located in the central management system, enabling customers to see performance and get reports. We can also access the system for policy updates, firmware updates, etc.

There could be improvements in licensing. Some licensing aspects are challenging; for example, if you're using an active-passive setup, you have to license both firewalls. Some competitors now offer a floating license between the two. They offer more streamlined license allocation. 

I have used the solution for one year.

I rate the stability as ten. We have very few issues with Barracuda Firewall, even in the case of zero-day vulnerabilities, which are fewer compared to competitors.

The firewalls are very good and scalable. However, if you are moving into higher-end services, there may be some other products that are more viable. 

When positioning into customers, some larger enterprise customers tend to move towards one of the top three: either Cisco, Fortinet, or Palo Alto. For SME and SMB partners, the scalability of the solution is really good, however, enterprise customers may start seeing additional features in other larger players that they might be looking for.

I rate the customer service as ten out of ten. Barracuda's partner support is better than the majority, and it stands out as one of their strengths. It covers solution design and is available to assist with the configuration of devices, onboarding, and support, offering enhancement and optimization for ongoing services.

Positive

I'm aware of Meraki. With Meraki, if you have two firewalls, you only need one license. However, with Barracuda, you need to license both firewalls, which makes them more expensive.

I rate the initial setup as ten out of ten. 

It is straightforward to set up a CloudGen file, taking a couple of hours. Once we have the configuration agreed with the customer, the setup and onboarding are completed within a few hours. 

We receive the box from Barracuda or from our stores, pre-stage it into our network for initial configuration and Soak testing to ensure functionality. The customer can install it at their location, or we do it on their behalf. 

We run the firewall in simulation mode to observe traffic and ensure service transition is effective. After confirming functionality with the customer, we transition to a live service.

I would strongly encourage considering the full stack solution offered by Barracuda, including their XDR overlay service and wider secure edge service. These integrate closely with the Barracuda CloudGen Firewall and offer a holistic security layer. 

I rate the overall solution nine out of ten.