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it_user298419 - PeerSpot reviewer
Automation Specialist at a tech services company with 51-200 employees
Consultant
It provides an antivirus and filters for URL and web, but setup can be complex.

What is most valuable?

  • Firewall
  • VPN protocol - TINA
  • Antivirus
  • URL filter
  • Web filter

What needs improvement?

It is already a complete product.

For how long have I used the solution?

We've used this product since 2012.

What was my experience with deployment of the solution?

No issues encountered.

Buyer's Guide
Barracuda CloudGen Firewall
November 2024
Learn what your peers think about Barracuda CloudGen Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

Support is really great as we are a a diamond partner.

Which solution did I use previously and why did I switch?

I used Cisco ASA before, but the Barracuda NG Firewall is better.

How was the initial setup?

It can be complex, but also straightforward.

What about the implementation team?

We are a managed service provider. So we setup a lot of boxes, and the implementation depends how complex the clients' network is.

Disclosure: My company has a business relationship with this vendor other than being a customer: Diamond partners
PeerSpot user
System Engineer at a tech consulting company with 501-1,000 employees
MSP
An easy solution to implement, but lacks support for deploying containers
Pros and Cons
  • "The most valuable feature for us is the ability to offer firewall support to our clients."
  • "We would like to see a solution that is focused on container deployment, which is very important right now."

What is our primary use case?

Our primary use case of this solution is to provide services with a firewall to our clients. We mostly deploy internet gateways in their data centers.

We do not have this product installed in our environment.

What is most valuable?

The most valuable feature for us is the ability to offer firewall support to our clients.

What needs improvement?

We would like to see a solution that is focused on container deployment, which is very important right now. Clients are looking at those kinds of deployment more often, so it has become a center of focus.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

This is a very stable solution. Once you have deployed it following the criteria, you almost never have to touch it.

What do I think about the scalability of the solution?

The scalability depends on the deployment and it depends on the use case.

How was the initial setup?

The installation is straightforward if you know what you are doing, but the vendor provides many resources for clients. It is up to the client and the provider to learn how to use the tool correctly.

The length of time for deployment depends on the use case and the client, but we have worked on deployments for between two and four months. That is the approximate timeframe.

What's my experience with pricing, setup cost, and licensing?

In the Latin market, it tends to be a little expensive. However, it is our job to show the value of the solution so that the client can understand the return on investment.

In general, it tends to be cheaper than most solutions. I would say that it is cost effective.

What other advice do I have?

We suggest to our clients that training is the first thing they should do after deployment. This is because it is very important that they know how to operate and maintain the product. It allows them to be self-sufficient when it comes to maintenance.

If you have sufficient knowledge then you can deploy and maintain the solution with no issues.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Barracuda CloudGen Firewall
November 2024
Learn what your peers think about Barracuda CloudGen Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
it_user221850 - PeerSpot reviewer
Security Engineer at a tech services company with 51-200 employees
Consultant
The VPN tunnel provides a secure environment in the organization but sometimes you are unable to login using the default login.

What is most valuable?

The VPN feature.

How has it helped my organization?

The drag and drop features of VPN are really convenient to be configured. Additionally, the VPN tunnel provides a secure environment in the organization.

What needs improvement?

Nothing much except some little buggy issue sometimes, such as unable to login using the default login when out-of-box and will required factory reset once again.

For how long have I used the solution?

About one year.

What was my experience with deployment of the solution?

Nothing much except some buggy issues sometimes as mentioned above.

What do I think about the stability of the solution?

Nothing much except some buggy issues sometimes as mentioned above.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

5/10.

Technical Support:

7/10.

Which solution did I use previously and why did I switch?

We switched as this is cheaper than our previous solution.

How was the initial setup?

It is pretty straightforward for a basic configuration.

Which other solutions did I evaluate?

We also looked at Cisco ASA.

What other advice do I have?

Request the assistance of experts when going for a deployment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1453800 - PeerSpot reviewer
Head of Technology and Operations at a tech services company with 11-50 employees
Consultant
Superb support, great stability, and valuable SD-WAN feature
Pros and Cons
  • "Its stability and SD-WAN features are the most valuable."
  • "The administration UI could be better. It should also have better application detection policies."

What is our primary use case?

We use this firewall for application protection and SD-WAN gateway. It is deployed on-premises and in Azure.

What is most valuable?

Its stability and SD-WAN features are the most valuable.

What needs improvement?

The administration UI could be better. It should also have better application detection policies.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

It is superb. They are really good, and the support is above the industry standard.

How was the initial setup?

It has a medium difficulty level. The deployment duration depends on the specific needs of the client.

What about the implementation team?

We are an integrator, so we are deploying these machines for customers. We have four people for its deployment.

What other advice do I have?

I would recommend this solution. We plan to continue using it. 

I would rate Barracuda CloudGen Firewall a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Download our free Barracuda CloudGen Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Barracuda CloudGen Firewall Report and get advice and tips from experienced pros sharing their opinions.