I've used the solution for business architecture.
Enterprise Architect EA Tooling (APM) at Acrostine
Easy to read, use, and get started with
Pros and Cons
- "The most valuable feature is that it allows you to work with different methods, using the same tool."
- "Scalability is a bit of a problem for BiZZdesign. There is always a possibility it will failover."
What is our primary use case?
What is most valuable?
The most valuable feature is that it allows you to work with different methods, using the same tool. You can work with ARki and BCNN as they are connected in BiZZdesign HoriZZon, which is fantastic. Its documentation is also really good. It's easy to read and it's open to the Internet.
What needs improvement?
BiZZdesign HoriZZon could use some improvement when it comes to the implementation of the tool. Its origin is quite pragmatic. Although it does have the project as a concept, it's not possible to look at it from a project perspective, which is not very practical.
For how long have I used the solution?
I've used BiZZdesign HoriZZon for many years.
Buyer's Guide
BiZZdesign HoriZZon
February 2025
Learn what your peers think about BiZZdesign HoriZZon. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
What do I think about the stability of the solution?
When it comes to stability, I give it a seven out of ten. It's a fairly stable solution but has issues with deployment. The database itself and the synchronization with the database of multiple users are not up to standard. A lot of manual synchronization steps are required from the user. The solution depends on someone to manually update the Central Point in order for it to receive the information. We had about 200 people using BiZZdesign.
What do I think about the scalability of the solution?
Scalability is a bit of a problem for BiZZdesign. There is always a possibility it will failover. I would rate the scalability of the solution an eight out of ten.
Which solution did I use previously and why did I switch?
We also use ARIS at our company, but BiZZdesign HoriZZon is a lot easier to use and allows you to maximize your knowledge and abilities while using it.
How was the initial setup?
BiZZdesign has a lot of issues with deployment. It is web-based and can get a little complicated. It had to go through multiple streams such as Amazon and Virtual PC, which makes things pretty complex.
What's my experience with pricing, setup cost, and licensing?
The administration and the licensing part of BiZZdesign are quite easy since it's a smaller company. It is also not very cheap. It costs about $2,000 per year.
What other advice do I have?
BiZZdesign HoriZZon has strong requirements for the technical aspect of things, but it is easy to start working on it if you have knowledge of VPN and UML. It gives you the chance to adapt it to your environment and to implement the things you already know. Overall, I give it a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr Consultant - BiZZdesign Center of Excellence at a energy/utilities company with 10,001+ employees
Used for architecture and capability-based modelling, but the interfaces with ServiceNow could be improved
Pros and Cons
- "The enterprise studio where the modelling happens is valuable."
- "There could be simpler modelling."
What is our primary use case?
We use it primarily for architecture and capability-based modelling. We plan to use it more as an analysis rather than a modelling tool.
How has it helped my organization?
We previously used System Architect and Provision, which did not work for us. Since implementing BiZZdesign HoriZZon, many of our solutions and technical and segment architects have been using it actively. We recently changed how we developed BiZZdesign HoriZZon and have completely moved away from the word-based SAHLD, the high-level architecture design, to a fully automated and dynamic solution intent. The advantage of doing that is if one project finishes, the architecture can pick up from there, and all the architectural artifacts are already available in one place for the next project team to pick up.
What is most valuable?
The enterprise studio where the modelling happens is valuable and a critical part of the tool for non-architects and business stakeholders. In addition, the HoriZZon, where we share most of our models with the stakeholders, is a feature that businesses appreciate because it makes it a collaboration tool.
What needs improvement?
We are working with BiZZdesign to improve the interfaces with ServiceNow. There are also other tools where we bring the data application components, and data objects into BiZZdesign HoriZZon, and not all the offices are mastered. The initial design assumed that all of the content would be mastered there. So that's one area of improvement that BiZZdesign HoriZZon is working on.
There could be simpler modelling so that instead of users drawing the diagrams in the tool, they can create a table of contents that can automatically be used to create diagrams. In addition, it will make it simpler for non-architects to create representative models.
For how long have I used the solution?
We have used this solution since the beginning of 2019, using SaaS from AWS.
What do I think about the stability of the solution?
I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
There is room for improvement with the scalability, and we have been working with BiZZdesign on that. So I rate the scalability a six out of ten. We have 750 active architects using this solution and developing models and about 5,000 stakeholders. We don't have any place to increase the usage right now, and I don't see a considerable increase in the active architects modelling in the BiZZdesign HoriZZon. However, there may be an increase in the number of stakeholders because only certain business stakeholders currently provide consumer access.
How are customer service and support?
I rate technical support an eight out of ten. They're good at solving problems and have good lines of communication internally, so if the first line of support cannot solve the issue, the second line of support does. If the second line of support cannot resolve the issue, they escalate it to their development or product management team.
How was the initial setup?
I rate the initial setup an eight out of ten, and I rate the features available a five out of ten. When we were implementing the solution, the product itself was being evolved. So the implementation was not that difficult, and it was relatively easy. However, many features you would expect from an enterprise architecture tool were still missing. I think a lot of the missing features are covered now, but a lot of them are still on their roadmap.
BiZZdesign technical support was primarily involved in the setup. There were third parties involved, and the documentation provided by BiZZdesign was helpful. The deployment took about three months, and it was not complicated. A lot of the challenges were post-implementation, and not everything is mastered in BiZZdesign. At the core team, four people from our organization were involved in the deployment comprising three consultants and the account manager from BiZZdesign. In addition, there is a support organization that looks after maintenance.
What was our ROI?
We are still working with BiZZdesign on some of the issues. So while we are in this transition period, we are still investing in the solution. So calculating ROI metrics is difficult at this point.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a six out of ten, but I can't share more details about the costs. However, the pricing model could be improved considerably.
What other advice do I have?
I rate this solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
BiZZdesign HoriZZon
February 2025
Learn what your peers think about BiZZdesign HoriZZon. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
Enterprise Architect at a financial services firm with 5,001-10,000 employees
Seamlessly interweaves modeling languages but expensive and not user-friendly
Pros and Cons
- "One of the main advantages of this solution is that they have representation in the Open Group Forum, which means that any changes in ArchiMate are immediately implemented in BiZZdesign."
- "This tool is something of a beast - it takes a long time to learn, and it isn't possible for casual users and most architects. Unless a person spends 500 or 1,000 hours on the tool or does very concentrated sessions using all its functionalities, it's very difficult to master."
What is most valuable?
One of the main advantages of this solution is that they have representation in the Open Group Forum, which means that any changes in ArchiMate are immediately implemented in BiZZdesign. The other big advantage is its ability to interweave various modeling languages and provide a seamless view between them that allows one to navigate from one language to the other through the integrated links and cross-model relations.
What needs improvement?
This tool is something of a beast - it takes a long time to learn, and it isn't possible for casual users and most architects. Unless a person spends 500 or 1,000 hours on the tool or does very concentrated sessions using all its functionalities, it's very difficult to master. Improving the capability of architects to use the tool would be a big improvement. In the next release, I'd like to see better integration with other product companies in this space, like CMDB and ServiceNow, and for BiZZdesign to introduce knowledge-sharing sessions to showcase new best practices, what's being promoted, client success stories etc.
For how long have I used the solution?
I've been using this solution for the last four-and-a-half years.
What do I think about the stability of the solution?
This is a fairly stable tool in terms of integrity and performance.
How are customer service and support?
BiZZdesign's technical support could be improved. For example, we have given them access to our environment, but when we log tickets, they're taken by their level-one team and only go to the experts with access to our environment once they progress. It would be better if when we're logging a specific problem in our environment, it could go directly to a person with access, which would propel the turnaround time.
How was the initial setup?
Implementation was fairly complex because of constraints on resources when it comes to architects. Layers get implemented at various speeds, so there are gaps, which creates problems because the core layers are supposed to be addressed in parallel. The documentation is also not up to standard, and we would expect better support material in general.
What's my experience with pricing, setup cost, and licensing?
The pricing model is slightly on the high side and could be more competitive for long-term partnerships.
Which other solutions did I evaluate?
I've evaluated ARIS (which has an additional capability of process mining on its BPM layer and the Alfabet to handle enterprise architecture), TransUnion (whose Sparx tools are loose in the standards and haven't had good feedback), and Signavio.
What other advice do I have?
If you're thinking of implementing BiZZdesign, take it from a capability perspective. The first and primary element to be covered is the architecture capability the organization wishes to establish. Then have your use cases defined very clearly and factor in a fair bit of time for implementation to give it time to produce results. I'd rate this solution as seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner at a consultancy with 1-10 employees
Powerful tool with many features and powerful editing functions, strongly supporting modeling standards.
Pros and Cons
- "The powerful editing function in teamwork project-based, common or shared modeling, based on a powerful repository and knowledge sharing in a portal are the most valuable features. These are the most important features for me. I can add the integration of individual modeling notations like Archimate plus BPMN and DMN, and so on. We travel from one location to another and the tool allows us to keep track."
- "It should be more open to integrating with other existing tools. Although there has been progress in the past."
What is our primary use case?
My primary use cases are for consulting on enterprise architecture and support of digital transformation, and I also use BiZZdesign as a tool.
What is most valuable?
The powerful editing function in teamwork project-based, common or shared modeling, based on a powerful repository and knowledge sharing in a portal are the most valuable features. These are the most important features for me. I can add the integration of individual modeling notations like Archimate plus BPMN and DMN, and so on. We travel from one location to another and the tool allows us to keep track.
What needs improvement?
The user interface and connectivity could use further improvement. The interface could be more user-friendly and intuitive. There was a big step between version 3 and version 4. I still have to learn how to use a lot of functions in version 4. I'm looking for further adjustment or adaptation to Windows style because for me it's a little difficult to switch the experience between both tools. I guess that the tool is adapting and converting to Windows step by step.
It should be more open to integrating with other existing tools. Although there has been progress in the past.
Some of my clients need a translation of the menu into Eastern and Central Europe languages, but EA professionals are able to work in English, so it's not critical.
For how long have I used the solution?
I have been using this solution for the past five years.
What do I think about the stability of the solution?
It is stable although there have been a few cases where it shut down. But the instances were a lot less than Windows itself.
What do I think about the scalability of the solution?
Scalability is up to my needs because I model just a few thousands of objects and it's powerful and scalable enough. Hopefully, it will continue like this for bigger clients also.
Only one technician is maintaining the solution itself and one enterprise architect on the client side. It only requires a small team for maintenance.
How are customer service and technical support?
I would rate their technical support a four out of five. It's sufficient because when I need something explained or to know, for example, how to do imports, the service desk really carefully solved my needs. Also published user/solution documentation is in the current version very comprehensive, I am satisfied.
Which solution did I use previously and why did I switch?
Before this solution, I would make a model in Visio, PowerPoint and such, not enterprise architecture management tools.
How was the initial setup?
The first time I set it up years ago, it was really difficult for me to customize it because I am more of a business guy than a technician. Now it's much easier because of the metamodel editor that this solution now has so now it's much easier.
Deployment takes about a few days or weeks. It's easy to use and adapt it, but it's a little bit difficult to negotiate with the client in terms of what to implement, what to be modeled, what kind of methodological backgrounds will be used.
What other advice do I have?
It's important to plan and think in advance, to be prepared in terms of what to model, for what purpose and for whom, and to prepare an internal enterprise architecture framework. Then only afterward implement it into a tool because the tool will guide you. But if you don't know what you want it's really open and customizable, but will not guide you. It's really important to work a few days or weeks on your framework and then easily implement it in the tool.
The other advice I would give is from the beginning be in touch with C level management as a sponsor of enterprise architecture and use the reporting possibilities of the tool to satisfy them with insight into the architecture.
I would rate this solution a nine out of ten because it's really powerful and I still haven't been able to take advantage of all if its many features.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Enterprise Information Technology Architect at Akka Technologies
Easy to use and the graphical representation is simple but therefore efficient
Pros and Cons
- "t's a good tool. My colleagues that are making use of it for application, business processes, or data modeling, are very satisfied with it. They find it easy to use. The graphical representation is simple but therefore efficient, so I know that they are planning a very good commencement on the use of these tools."
- "It lacks capabilities with regard to infrastructure modeling."
What is most valuable?
This is very good software and very useful. As long as you are intending to do design at a business process level, at application processes levels, or even at data op level.
When you go down to modernizing the architecture of your infrastructure, which is part of my job, it's not at all made for that. They have only covered the eye level part of architecture design in IT, but they have not provided the capabilities to properly do what an organization is designing to do in the future.
It's a good tool. My colleagues that are making use of it for application, business processes, or data modeling, are very satisfied with it. They find it easy to use. The graphical representation is simple but therefore efficient, so I know that they are planning a very good commencement on the use of these tools.
What needs improvement?
It lacks capabilities with regard to infrastructure modeling.
For how long have I used the solution?
I have been using BiZZdesign for around two years.
What do I think about the stability of the solution?
It's a cloud-based solution but I have not noticed any issue connecting to it, or any problems while using it, and my colleagues have not reported having any kind of issue with it, so I would say that it is pretty stable.
We have five users using this solution.
It is used on a daily basis.
How are customer service and technical support?
I haven't needed to contact customer support.
What other advice do I have?
My advice to someone considering this solution is to follow the training. It's nice to use when you know how to use it. At first, it's good to have some explanations on how it is working. And this information is very important in order to set up your BiZZdesign environments, your libraries, typically, from an architecture standpoint, to make sure that you use it efficiently.
I know that this has been a problem at setup time, so it's not a software installation problem. It is a problem with customization. It's important to have a proper understanding of how BiZZdesign works if you want to make the right first configuration.
In the next release, I would like to see the modernization of the software.
I would rate BiZZdesign an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Founder and Managing Director at MOS
Has an intuitive interface and is stable and scalable
Pros and Cons
- "BiZZdesign HoriZZon is scalable, and I'd give it an eight out of ten for scalability. Our customers are enterprise level companies, but the solution is suitable for small and mid-sized companies as well."
- "The users of BiZZdesign should be able to enter their data or make modeling changes via HoriZZon."
What is our primary use case?
We use this solution to publish our customers' enterprise models.
What is most valuable?
I find the publishing on the web feature to be the most valuable. The interface is intuitive enough as well.
What needs improvement?
The users of BiZZdesign should be able to enter their data or make modeling changes via HoriZZon.
For how long have I used the solution?
I've been working with BiZZdesign HoriZZon since 2018.
What do I think about the stability of the solution?
It is stable, and I would rate the stability at eight out of ten.
What do I think about the scalability of the solution?
BiZZdesign HoriZZon is scalable, and I'd give it an eight out of ten for scalability. Our customers are enterprise level companies, but the solution is suitable for small and mid-sized companies as well.
How are customer service and support?
My experience with technical support has been good.
Which solution did I use previously and why did I switch?
We used Software AG previously and switched to BiZZdesign because it is more scalable.
How was the initial setup?
HoriZZon is a cloud platform, and we need to install it for our customers due to certain regulations. Thus, an easier implementation process would definitely help. If it is on-premises, it usually takes at least two days. Two dedicated staff can handle the implementation.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable.
What other advice do I have?
My advice would be to scale your organization and project well, and BiZZdesign will fit your requirements.
Overall, I would rate this solution at eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Owner with 51-200 employees
I used the software to import catalogs with applications, interfaces, contracts, and other artifacts, but the interface is outdated and only available for Windows.
What is most valuable?
BiZZdesign Architect makes separates model from views and has a quite extensive set of analytical stuff built in to be very useful in complex environments. Typically enterprise architecture management and strategic portfolio planning can be supported with these tools as the architecture capability matures.
How has it helped my organization?
Next to a useful tool for strategic planning it is really helpful in a less mature environment as well. I used the software to easily import catalogs with applications, interfaces, contracts, and many other artifacts to start the modeling of my scope of concern pretty fast and come to compelling results for a plateau planning and roadmap.
What needs improvement?
It is only available for Windows right now and it really is an outdated interface and framework that is being used. As a Mac worker I really hate that and therefore any other product with less features would be considered a really good alternative.
I find the licensing model not fitting the market.
For how long have I used the solution?
10 years
What was my experience with deployment of the solution?
Nope. No issues with deployment. Easy installer. It just works.
What do I think about the stability of the solution?
Yes, it can crash. Save your work frequently!
What do I think about the scalability of the solution?
Nope, no issues and no need.
How are customer service and technical support?
Customer Service:
Good - 8
Technical Support:Good - 8
Which solution did I use previously and why did I switch?
I used Archi at first but this is only for creating views and not for maintaining a model, which in the core is the real architectural work.
How was the initial setup?
Straight forward. You have to tune to get the best practice results out of the tool. A course is highly recommended.
What about the implementation team?
in-house.
What was our ROI?
n/a
What's my experience with pricing, setup cost, and licensing?
You need good tools. Just choose one and be good at it!
Which other solutions did I evaluate?
Yes but not to much. I was certified in the tool, archimate and togaf at Bizzdesign headquarters so it is mainly because of that, that I use this product.
What other advice do I have?
Choose wisely. I did not take the time to investigate on other tools until now. I am willing to let Bizzdesign Architect go for a good Mac solution that also has a separation in model, views and analytics.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner at a tech services company with 1-10 employees
A poor user experience and system instability made this solution too frustrating to work with
Pros and Cons
- "The initial setup of this solution was very straightforward."
- "We tested it, and we had support from BiZZdesign, including patches, but it just didn't do what we wanted."
What is our primary use case?
Our primary use for this solution was architecture modeling and ArchiMate. We have now switched and are no longer using this solution.
It was deployed on-premises.
What needs improvement?
We had a lot of problems with BiZZdesign, and I was happy when we switched to another tool. At first, we used the file server for sharing models, which didn't work because it freezes BiZZdesign. We switched to a database while still in a pilot project. Even then, we found that a lot of the functions were grayed out and unavailable for unknown reasons.
We tested it, and we had support from BiZZdesign, including patches, but it just didn't do what we wanted. It was too frustrating. I know that in the meantime there has been a new version and that they have improved, but I never gave it a try because it was too frustrating.
The user interface is in particular need of improvement. Every supplier of these tools knows how to make systems to let users model architecture, maintain relationships, and stuff like that. But, the user experience is of the main importance. You want to model quickly, and usually, you want to model in a team and to collaborate on the same model, and this is where I think BiZZdesign could improve.
Technical support for this solution can be improved.
This solution would benefit from the inclusion of support for different models, beyond ArchiMate-based and architectural, for other kinds of users. This might include strategy or business-wise modeling.
For how long have I used the solution?
I trained on this solution for about six months.
What do I think about the stability of the solution?
The version that I have seen is not stable.
What do I think about the scalability of the solution?
The version that I have seen is not scalable. That is when the problems arose.
How are customer service and technical support?
We contacted technical support when we had our problems. The tried helping us, but I'm not saying that I was satisfied. On a scale from one to ten, I would rate them a five, or six, max.
How was the initial setup?
The initial setup of this solution was very straightforward.
The deployment took perhaps half an hour when we were installing locally, and then using a file server. When we switched to a database, we needed the organizational procedures. So, this takes a little longer. Overall, it is not a problem for BiZZdesign.
What about the implementation team?
We deployed this solution ourselves.
Which other solutions did I evaluate?
We did evaluate other options before choosing BiZZdesign, although I am not sure why we selected this option.
What other advice do I have?
We have now moved to a new solution that works. The most important things are stability, collaboration, and of course, the user experience. Stability is a very important part of the user experience.
I do not recommend using BiZZdesign. It is too much of a niche solution. Solutions like Enterprise Architect, or Visual Paradigm, are much more usable for the different kinds of audiences and users. For example, with Visual Paradigm, you can also model business processes and UML models.
I would rate this solution a one out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free BiZZdesign HoriZZon Report and get advice and tips from experienced pros
sharing their opinions.
Updated: February 2025
Popular Comparisons
Sparx Systems Enterprise Architect
erwin Data Modeler by Quest
MEGA HOPEX
SAP PowerDesigner
Avolution ABACUS
IDERA ER/Studio
erwin Evolve by Quest
Alfabet Enterprise Architecture Management
AWS Well-Architected Tool
BlueDolphin
Buyer's Guide
Download our free BiZZdesign HoriZZon Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Can you recommend a graphic illustration tool to model the architecture of IT systems?
- When evaluating Architecture Management, what aspect do you think is the most important to look for?
- Tools to Develop and Manage IT Infrastructure Road-maps
- Sparx system comparing with ARIS and IBM blueworks.
- What EA tool would you advise us to use?
- What are some business benefits associated with enterprise architecture?
- Any experience on newer/low-cost cloud based EA Modelling Tools?
- How to model an enterprise architecture? What tools and templates can I use?
- How to export IBM Rational System Architect data into Alfabet Enterprise Architecture Management (by Software AG)?
- Reading meta-data off local ERwin model.
Hi Marc,
I see that you are also interested in Sparx and Mood. Are you in any position to comment on these compared to BizzDesgin?
Lars