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Ownman4566 - PeerSpot reviewer
Owner at a tech services company with 1-10 employees
Real User
Aug 19, 2019
A poor user experience and system instability made this solution too frustrating to work with
Pros and Cons
  • "The initial setup of this solution was very straightforward."
  • "We tested it, and we had support from BiZZdesign, including patches, but it just didn't do what we wanted."

What is our primary use case?

Our primary use for this solution was architecture modeling and ArchiMate. We have now switched and are no longer using this solution.

It was deployed on-premises.

What needs improvement?

We had a lot of problems with BiZZdesign, and I was happy when we switched to another tool. At first, we used the file server for sharing models, which didn't work because it freezes BiZZdesign. We switched to a database while still in a pilot project. Even then, we found that a lot of the functions were grayed out and unavailable for unknown reasons.

We tested it, and we had support from BiZZdesign, including patches, but it just didn't do what we wanted. It was too frustrating. I know that in the meantime there has been a new version and that they have improved, but I never gave it a try because it was too frustrating.

The user interface is in particular need of improvement. Every supplier of these tools knows how to make systems to let users model architecture, maintain relationships, and stuff like that. But, the user experience is of the main importance. You want to model quickly, and usually, you want to model in a team and to collaborate on the same model, and this is where I think BiZZdesign could improve.

Technical support for this solution can be improved.

This solution would benefit from the inclusion of support for different models, beyond ArchiMate-based and architectural, for other kinds of users. This might include strategy or business-wise modeling. 

For how long have I used the solution?

I trained on this solution for about six months.

What do I think about the stability of the solution?

The version that I have seen is not stable.

Buyer's Guide
BiZZdesign HoriZZon
January 2026
Learn what your peers think about BiZZdesign HoriZZon. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,481 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The version that I have seen is not scalable. That is when the problems arose.

How are customer service and support?

We contacted technical support when we had our problems. The tried helping us, but I'm not saying that I was satisfied. On a scale from one to ten, I would rate them a five, or six, max.

How was the initial setup?

The initial setup of this solution was very straightforward.

The deployment took perhaps half an hour when we were installing locally, and then using a file server. When we switched to a database, we needed the organizational procedures. So, this takes a little longer. Overall, it is not a problem for BiZZdesign.

What about the implementation team?

We deployed this solution ourselves.

Which other solutions did I evaluate?

We did evaluate other options before choosing BiZZdesign, although I am not sure why we selected this option.

What other advice do I have?

We have now moved to a new solution that works. The most important things are stability, collaboration, and of course, the user experience. Stability is a very important part of the user experience.

I do not recommend using BiZZdesign. It is too much of a niche solution. Solutions like Enterprise Architect, or Visual Paradigm, are much more usable for the different kinds of audiences and users. For example, with Visual Paradigm, you can also model business processes and UML models.

I would rate this solution a one out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1102287 - PeerSpot reviewer
it_user1102287Account Director with 51-200 employees
Vendor

This doesn’t ring true at all! Would have been nice if the author mentioned which version he’s reviewing! This tool has been continuously classified as a leader in the Gartner MQ for several years. Btw. I don’t work for BiZZDesign.

reviewer951726 - PeerSpot reviewer
Owner at a consultancy with 1-10 employees
Real User
Aug 6, 2019
Powerful tool with many features and powerful editing functions, strongly supporting modeling standards.
Pros and Cons
  • "The powerful editing function in teamwork project-based, common or shared modeling, based on a powerful repository and knowledge sharing in a portal are the most valuable features. These are the most important features for me. I can add the integration of individual modeling notations like Archimate plus BPMN and DMN, and so on. We travel from one location to another and the tool allows us to keep track."
  • "It should be more open to integrating with other existing tools. Although there has been progress in the past."

What is our primary use case?

My primary use cases are for consulting on enterprise architecture and support of digital transformation, and I also use BiZZdesign as a tool.

What is most valuable?

The powerful editing function in teamwork project-based, common or shared modeling, based on a powerful repository and knowledge sharing in a portal are the most valuable features. These are the most important features for me. I can add the integration of individual modeling notations like Archimate plus BPMN and DMN, and so on. We travel from one location to another and the tool allows us to keep track.

What needs improvement?

The user interface and connectivity could use further improvement. The interface could be more user-friendly and intuitive. There was a big step between version 3 and version 4. I still have to learn how to use a lot of functions in version 4. I'm looking for further adjustment or adaptation to Windows style because for me it's a little difficult to switch the experience between both tools. I guess that the tool is adapting and converting to Windows step by step.

It should be more open to integrating with other existing tools. Although there has been progress in the past.

Some of my clients need a translation of the menu into Eastern and Central Europe languages, but EA professionals are able to work in English, so it's not critical.

For how long have I used the solution?

I have been using this solution for the past five years.

What do I think about the stability of the solution?

It is stable although there have been a few cases where it shut down. But the instances were a lot less than Windows itself. 

What do I think about the scalability of the solution?

Scalability is up to my needs because I model just a few thousands of objects and it's powerful and scalable enough. Hopefully, it will continue like this for bigger clients also.

Only one technician is maintaining the solution itself and one enterprise architect on the client side. It only requires a small team for maintenance. 

How are customer service and technical support?

I would rate their technical support a four out of five. It's sufficient because when I need something explained or to know, for example, how to do imports, the service desk really carefully solved my needs. Also published user/solution documentation is in the current version very comprehensive, I am satisfied.

Which solution did I use previously and why did I switch?

Before this solution, I would make a model in Visio, PowerPoint and such, not enterprise architecture management tools.

How was the initial setup?

The first time I set it up years ago, it was really difficult for me to customize it because I am more of a business guy than a technician. Now it's much easier because of the metamodel editor that this solution now has so now it's much easier. 

Deployment takes about a few days or weeks. It's easy to use and adapt it, but it's a little bit difficult to negotiate with the client in terms of what to implement, what to be modeled, what kind of methodological backgrounds will be used. 

What other advice do I have?

It's important to plan and think in advance, to be prepared in terms of what to model, for what purpose and for whom, and to prepare an internal enterprise architecture framework. Then only afterward implement it into a tool because the tool will guide you. But if you don't know what you want it's really open and customizable, but will not guide you. It's really important to work a few days or weeks on your framework and then easily implement it in the tool. 

The other advice I would give is from the beginning be in touch with C level management as a sponsor of enterprise architecture and use the reporting possibilities of the tool to satisfy them with insight into the architecture.

I would rate this solution a nine out of ten because it's really powerful and I still haven't been able to take advantage of all if its many features. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
BiZZdesign HoriZZon
January 2026
Learn what your peers think about BiZZdesign HoriZZon. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,481 professionals have used our research since 2012.
PeerSpot user
Owner at a tech vendor with 51-200 employees
Vendor
Top 20
Jul 13, 2015
I used the software to import catalogs with applications, interfaces, contracts, and other artifacts, but the interface is outdated and only available for Windows.

What is most valuable?

BiZZdesign Architect makes separates model from views and has a quite extensive set of analytical stuff built in to be very useful in complex environments. Typically enterprise architecture management and strategic portfolio planning can be supported with these tools as the architecture capability matures.

How has it helped my organization?

Next to a useful tool for strategic planning it is really helpful in a less mature environment as well. I used the software to easily import catalogs with applications, interfaces, contracts, and many other artifacts to start the modeling of my scope of concern pretty fast and come to compelling results for a plateau planning and roadmap.

What needs improvement?

It is only available for Windows right now and it really is an outdated interface and framework that is being used. As a Mac worker I really hate that and therefore any other product with less features would be considered a really good alternative.

I find the licensing model not fitting the market.

For how long have I used the solution?

10 years

What was my experience with deployment of the solution?

Nope. No issues with deployment. Easy installer. It just works.

What do I think about the stability of the solution?

Yes, it can crash. Save your work frequently!

What do I think about the scalability of the solution?

Nope, no issues and no need.

How are customer service and technical support?

Customer Service:

Good - 8

Technical Support:

Good - 8

Which solution did I use previously and why did I switch?

I used Archi at first but this is only for creating views and not for maintaining a model, which in the core is the real architectural work.

How was the initial setup?

Straight forward. You have to tune to get the best practice results out of the tool. A course is highly recommended.

What about the implementation team?

in-house.

What was our ROI?

n/a

What's my experience with pricing, setup cost, and licensing?

You need good tools. Just choose one and be good at it!

Which other solutions did I evaluate?

Yes but not to much. I was certified in the tool, archimate and togaf at Bizzdesign headquarters so it is mainly because of that, that I use this product.

What other advice do I have?

Choose wisely. I did not take the time to investigate on other tools until now. I am willing to let Bizzdesign Architect go for a good Mac solution that also has a separation in model, views and analytics.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user375870 - PeerSpot reviewer
it_user375870Head of Enterprise Architecture (Applications) at a financial services firm with 1,001-5,000 employees
Vendor

Hi Marc,
I see that you are also interested in Sparx and Mood. Are you in any position to comment on these compared to BizzDesgin?

Lars

Buyer's Guide
Download our free BiZZdesign HoriZZon Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free BiZZdesign HoriZZon Report and get advice and tips from experienced pros sharing their opinions.