BMC Helix Operations Management with AIOps is praised for boosting operational efficiency and predictive analytics. It excels in event management, reducing alert noise, and leveraging advanced analytics for proactive problem management. Its features like predictive analytics, dynamic baselining, robust integration, and comprehensive dashboards facilitate smoother operations and informed decision-making. Users report significant improvements in operational efficiency, productivity, and collaboration within their organizations, highlighting its role in streamlining processes and enhancing system reliability and performance.