BMC Helix Operations Management with AIOps Reviews

Vendor: BMC

4.5 out of 5

1 review
100% willing to recommend

What is BMC Helix Operations Management with AIOps?

BMC Helix Operations Management with AIOps is praised for boosting operational efficiency and predictive analytics. It excels in event management, reducing alert noise, and leveraging advanced analytics for proactive problem management. Its features like predictive analytics, dynamic baselining, robust integration, and comprehensive dashboards facilitate smoother operations and informed decision-making. Users report significant improvements in operational efficiency, productivity, and collaboration within their organizations, highlighting its role in streamlining processes and enhancing system reliability and performance.

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BMC Helix Operations Management with AIOps is the #13 ranked solution in top AIOps solutions. PeerSpot users give BMC Helix Operations Management with AIOps an average rating of 9.0 out of 10. BMC Helix Operations Management with AIOps is most commonly compared to Dynatrace: BMC Helix Operations Management with AIOps vs Dynatrace.

Buyer's Guide

AIOps

March 2025

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Helped 847,862 peers since 2012

BMC Helix Operations Management with AIOps mindshare

As of April 2025, the mindshare of BMC Helix Operations Management with AIOps in the AIOps category stands at 0.9%, according to calculations based on PeerSpot user engagement data.

AIOps

Key learnings from peers

Valuable Features

"BMC Helix Operations Management with AIOps' predictive analytics positively impacted proactive problem-solving capabilities. It has been the most interesting part of the solution! It provides detailed analytics that gives you a deep understanding of your infrastructure and recurring issues/problems. It really predicts the problems."

Room for Improvement

"The biggest challenge is ensuring the customer has sufficient ITSM maturity to get the most out of the solution. BMC Helix is very sophisticated, and some clients lack that internal process maturity."