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VivekMishra - PeerSpot reviewer
AVP, Technology & Solutions at Cygnet Infotech
Real User
Top 5Leaderboard
Good technical support and supports rapid deployment of multiple bots
Pros and Cons
  • "The most valuable feature is the rapid deployment of multiple bots."
  • "There should be more support for developing in environments such as Citrix and Linux."

What is our primary use case?

We are a service provider and this is one of the solutions that we offer for our clients.

What is most valuable?

The most valuable feature is the rapid deployment of multiple bots.

What needs improvement?

It should be easier to create an environment for bots to operate in.

There should be more support for developing in environments such as Citrix and Linux. 

For how long have I used the solution?

I have been working with BotFarm for about two years.

Buyer's Guide
BotFarm
January 2025
Learn what your peers think about BotFarm. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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What do I think about the scalability of the solution?

Scalability for BotFarm is great.

How are customer service and support?

We are satisfied with the technical support from Automation Anywhere. They have been helpful in solving issues, including while we are implementing BotFarm.

Which solution did I use previously and why did I switch?

I have been familiar with RPA for four or five years and BotFarm represents a big step forward. Other companies are running basic RPA, whereas, with this solution, you can move towards digitalized management instead of working with a single bot.

How was the initial setup?

The initial setup is pretty straightforward for people who are familiar with Automation Anywhere products. However, for people without that know-how, it can be complex.

We did have some technical issues through our implementation, but the support team is quite helpful.

The length of time required for deployment depends on the environment, but the average is between one and two weeks.

What other advice do I have?

Overall, this is a pretty good product and nobody else in the market is providing RPA at this level.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Software Engineer at a financial services firm with 10,001+ employees
Real User
Good data extraction features and the technical support is helpful
Pros and Cons
  • "Automation Anywhere has good document extraction features where it can learn patterns."
  • "I would like to see more process mining features to give us insight into them before we develop automation."

What is our primary use case?

BotFarm is a group of bots running on the Automation Anywhere platform.

We have a banking and invoicing system and this solution is used for the automation of operations. It includes day to day invoicing and bank-related activities. We do not have anything complicated in the data extraction.

What is most valuable?

This solution gives us the ability to switch between Chrome and IE.

Automation Anywhere has good document extraction features where it can learn patterns.

The user interface is fine.

What needs improvement?

The community forums can be improved a little bit because they have mixed solutions or discussions with respect to some ideas.

I would like to see more process mining features to give us insight into them before we develop automation.

For how long have I used the solution?

We have been using this solution for the past three months.

What do I think about the stability of the solution?

Compared to the other automation products that we have seen, stability is good.

What do I think about the scalability of the solution?

We have not had to scale this solution yet.

How are customer service and technical support?

Technical support is really good. When we have had issues, they have been able to help us. They gave us several solutions based on the challenges that we were facing. 

How was the initial setup?

The initial setup was pretty basic. We do not need a complicated setup here for the moment.

What about the implementation team?

I installed this solution myself.

Which other solutions did I evaluate?

Initially, we were thinking about using another vendor but decided to stay with Automation Anywhere.

What other advice do I have?

My advice to anybody who is implementing this solution is to carefully consider what it is that you need to do because it requires planning. With the correctly planning, the RPA deployment will be stable.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
BotFarm
January 2025
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831,265 professionals have used our research since 2012.
reviewer1466322 - PeerSpot reviewer
Managing Director at a tech services company with 201-500 employees
Real User
User-Friendly, good Excel automation, easy to install, and has good support
Pros and Cons
  • "The most valuable features of this solution are the Excel automation and support for SharePoint."
  • "The pricing of this product could be better."

What is our primary use case?

Our primary use case is to extract data from websites.

What is most valuable?

The most valuable features of this solution are the Excel automation and support for SharePoint.

The interface is user-friendly. 

What needs improvement?

The pricing of this product could be better.

For how long have I used the solution?

I have been using BotFarm for three years.

What do I think about the stability of the solution?

It's a stable product. We have not experienced any issues.

What do I think about the scalability of the solution?

We have not explored scalability yet. We have 10 people who are using this solution in our organization.

How are customer service and technical support?

Technical support is good.

How was the initial setup?

The initial setup was straightforward.

Deployment is quite quick.

What's my experience with pricing, setup cost, and licensing?

Licenses are paid on a yearly basis and the cost is quite high.

Which other solutions did I evaluate?

We also evaluated the Blue Prism.

What other advice do I have?

I would recommend this solution to anyone who is interested in using it.

I would rate BotFarm an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1237191 - PeerSpot reviewer
Digital Transformation Specialist at a healthcare company with 501-1,000 employees
Real User
Good pricing and easy to apply, but stability needs improvement
Pros and Cons
  • "The solution is easy to use and easy to apply."
  • "The stability needs to be improved."

What is our primary use case?

We primarily use the solution for our internal stations.

What is most valuable?

The solution is easy to use and easy to apply.

What needs improvement?

The stability needs to be improved.

For how long have I used the solution?

I've been using the solution for three months.

What do I think about the stability of the solution?

The solution needs improved stability.

What do I think about the scalability of the solution?

The solution is very scalable.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

We didn't use a different solution. This is the first evaluation we did and we decided to go with it.

How was the initial setup?

Deployment took about a month and a half because it's a controlled pilot that we're running, so we weren't officially signed up with authorization in Europe.

What's my experience with pricing, setup cost, and licensing?

The pricing is very good. I'd actually pay a higher price; I think it's worth more. 

They have another retention fee that compensates for the standard licensing fee. There is another that can extract fees as well.

What other advice do I have?

We're using the enterprise version of the solution and an unfinished deployment model.

I'd rate the solution six out of ten. To give it a higher rating, the solution needs to boost its public services and machine capabilities.

In terms of advice, I'd give to others considering implementation, I'd say that they need to trust the methods. Consider things early to find the gaps properly.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user