BotFarm Reviews

We are using it mostly for financial applications, payroll processing, attendance processing, and expense processing.

The payroll processing used to take about a week's time earlier. Now, that has got reduced to one day. We are seeing this kind of reduction everywhere. There is at least a five or ten times reduction in the amount of time, and more people are free to do something else. 

It has also helped a lot in the current situation where people are working from home. We are able to launch the bot from anywhere and get the work done.

It is easy to use. The learning curve was quite smooth. 

It is also a very stable and rugged product. It doesn't break in the event of increased load. Even in case of load bursts, the AA platform was able to deliver seamless service. 

Its UI could be made better. It should also be more flexible. Currently, it is more rigid, and a little more flexibility is required.

Their technical support should also be better. We are not very happy with their technical support. Its price is also quite high as of now. They should improve its price.

Its setup should also be made easier. It is quite complex to set it up. Even though we were able to set it up a little fast because we had done something similar earlier, but it has a very complex setup.

It is extremely resource-hungry. If they can make it a little light on resources, that would also be useful.

It is very stable.

We haven't tested it for scalability because our operations are pretty small. It is a small deployment, and for our current workload, it is working quite fine. We have five or six bots, and the number will increase over a period of time. We would like to bring in more processes and use IQ Bots for some intelligent stuff, such as for reading handwritten documents. We would like to use IQ Bots, especially for invoice processing.

In terms of users, our finance and HR teams are using it. We have about 10 to 12 users.

We are not very happy with their technical support. Their support should be improved.

The initial setup was quite complex, but since it has been set up, it is fine. It took a little more than a week. Its setup should be made easier.

Its price is quite high as compared to other solutions, but it has a lot of features and good stability. They should reduce its price.

If you have a good use case, you should go ahead and use it. Ultimately, it depends on whether you have a good use case.

I would rate BotFarm a seven out of ten.

We use this solution for automating manual tasks.

The most valuable feature is the interface, which helps to provide a good user experience.

It is very easy to deploy.

The deployment could be made a little bit easier.

An automated telephone support system would be helpful.

I have been using BotFarm for a few months.

We haven't had any trouble with stability.

This is a scalable solution.

We have ten or eleven people using this solution. Right now, they are admins and developers, as we have not given access to end-users yet.

I haven't had a chance to interact with technical support yet. The community support is good.

In terms of difficulty, I would say that the initial setup is in the middle. It is not too complex, yet not too simple, either. It took us about two days to deploy, which included performing the discovery and applying it.

The pricing model could be simplified.

Automation Anywhere is the leading RPA solution right now.

At this point, it is too early for me to officially recommend it. However, at this moment, based on what I have seen so far, I recommend it.

I would rate this solution an eight out of ten.

We primarily use the solution for our internal stations.

The solution is easy to use and easy to apply.

The stability needs to be improved.

I've been using the solution for three months.

The solution needs improved stability.

The solution is very scalable.

Technical support is very good.

We didn't use a different solution. This is the first evaluation we did and we decided to go with it.

Deployment took about a month and a half because it's a controlled pilot that we're running, so we weren't officially signed up with authorization in Europe.

The pricing is very good. I'd actually pay a higher price; I think it's worth more. 

They have another retention fee that compensates for the standard licensing fee. There is another that can extract fees as well.

We're using the enterprise version of the solution and an unfinished deployment model.

I'd rate the solution six out of ten. To give it a higher rating, the solution needs to boost its public services and machine capabilities.

In terms of advice, I'd give to others considering implementation, I'd say that they need to trust the methods. Consider things early to find the gaps properly.

Our primary use case is to extract data from websites.

The most valuable features of this solution are the Excel automation and support for SharePoint.

The interface is user-friendly. 

The pricing of this product could be better.

I have been using BotFarm for three years.

It's a stable product. We have not experienced any issues.

We have not explored scalability yet. We have 10 people who are using this solution in our organization.

Technical support is good.

The initial setup was straightforward.

Deployment is quite quick.

Licenses are paid on a yearly basis and the cost is quite high.

We also evaluated the Blue Prism.

I would recommend this solution to anyone who is interested in using it.

I would rate BotFarm an eight out of ten.