Try our new research platform with insights from 80,000+ expert users

Automation Anywhere vs BotFarm comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Automation Anywhere
Ranking in Robotic Process Automation (RPA)
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
557
Ranking in other categories
Business Process Management (BPM) (3rd), Process Mining (1st), Intelligent Document Processing (IDP) (3rd), Agentic Automation (2nd)
BotFarm
Ranking in Robotic Process Automation (RPA)
20th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
36
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.6%, up from 1.0% compared to the previous year. The mindshare of Automation Anywhere is 10.4%, down from 13.8% compared to the previous year. The mindshare of BotFarm is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
Ganesh-Subramanian - PeerSpot reviewer
Offers enhancement in data accuracy with low-code requirements and easy onboarding
It's a scalable product. In our organization, we sometimes write a script once and reuse it several times, which improves workflow efficiency. Our team inputs the datasets one by one or in a batch mode into BotFarm and schedules them or calls individually as needed. For instance, if one individual has 15 or 20 forms that need to be scanned and logged immediately, it's possible to implement with BotFarm and its scheduling operations. The solution is ideal for small and medium-sized enterprises and can fit in for large enterprises as well, depending upon the use case. For instance, if 100 agents are working across different locations through a mobile app, all the data from the agents can be stored in a common repository and scheduled. BotFarm can be configured based on the architecture and business operations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the ease of use from a programming perspective very valuable."
"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."
"The most valuable features for my client are timing and scheduling."
"Overall, the whole product is really nice and provides significant benefits."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"The product effectively handles all the tasks we require."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"The benefits include a reduction in tedious tasks and manual handling of tasks and time savings."
"The most valuable feature, which was launched last year, is Automation Co-Pilot. Microsoft has a co-pilot, but it's only for Word, Excel, Outlook, and PowerPoint. But Automation Anywhere offers a co-pilot that is suitable for Salesforce, Genesys, Atlassian, and other contact center and standard applications. This is a game-changing feature for Automation Anywhere..."
"Automation Anywhere is excellent for integrating with other solutions. It provides the ability to leverage the APIs of third-party solutions. We use some of the already built-in MetaBots to then scrape the data and manipulate independent data that we need in order to integrate with other third-party solutions."
"Scheduling helps to generate and send reports without any delay."
"It's easy to use for business users. Everything is good. It's a nice product."
"Automation Anywhere has helped us with efficiency and accuracy."
"This boosts the customer confidence and experience. When the customer experience increases, obviously sales will increase."
"We are able to create robotic tasks in a short time."
"The most valuable feature is the rapid deployment of multiple bots."
"The solution is very stable. We don't have issues with bugs or glitches."
"Automation Anywhere has good document extraction features where it can learn patterns."
"The ability to drag and drop various components and the customizability are good features."
"The solution has been very user-friendly."
"They recently released the newest version that has a good program flow, quality, and blueprints that are all good improvements to the automation. They also have good integration with SAP."
"It is easy to use and very stable. It is a rugged product, and it doesn't break so easily."
"The most valuable features of this solution are the Excel automation and support for SharePoint."
 

Cons

"Some companies have asked for voice integration. This is likely part of the roadmap."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"Fortra's Automate is not as reliable as I would like it to be."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"The OCR for Hebrew text needs to be improved."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The scripting can be a bit difficult."
"20 percent of the bots need to supervised because sometimes errors occur during the run. Most of the errors that I have encountered have been because the object cloning did not capture the buttons properly."
"To improve the product, one aspect that Automation Anywhere can work on is archiving legacy data effectively. Currently, data older than current versions remains on the server, slowing the system down."
"With any new upgrades, we have to make changes in the codes. To us, this means that the tool is not stable. We have been told by Automation Anywhere that this will be fixed in future releases."
"We have trouble with large volumes of data in Excel and are not getting good results."
"There is a small thing from a development point of view. There should be a static site box for finding any command if I am writing a code. If there are hundreds of functions, you can only scroll up and down to find one each one. There should be a site box where we can find the commands and easily use them."
"I am not technically inclined, and it involves many steps for a process to function properly. It requires a lot of work initially to design and develop a process. I find it somewhat challenging. If you take time to understand it, it's not too difficult, but it seems complicated at the beginning if you're not a technical person."
"We are still looking into some of its current capabilities, like IT Bot."
"Although I like the OCR technology, it could still be further improved."
"The dashboard needs improvement. For Bot Farm, the visualization is not that good compared to the main Automation Anywhere dashboard."
"The image processing capabilities definitely need to be improved."
"There should be more support for developing in environments such as Citrix and Linux."
"Its UI could be made better. It should also be more flexible. Currently, it is more rigid, and a little more flexibility is required. Their technical support should also be better. We are not very happy with their technical support. Its price is also quite high as of now. They should improve its price. Its setup should also be made easier. It is quite complex to set it up. Even though we were able to set it up a little fast because we had done something similar earlier, but it has a very complex setup. It is extremely resource-hungry. If they can make it a little light on resources, that would also be useful."
"I would definitely be wanting to see OCR features for improving the solution."
"The deployment could be made a little bit easier."
"The OCR command needs to improve. This feature is used to convert the extracted data from an image file. While converting this file I was facing a lot of issues with the data because it was getting lost and some of the data which was extracted was mismatched. The data loss was rated as a nine and the data accuracy was a massive decrease and was up to 80%."
 

Pricing and Cost Advice

"It comes with a package that costs approximately $20,000 USD per year."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"Once you buy the software, you just pay for the support for backend help."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"We were required to purchase licenses and bot runners, which determined the permissible run times for the bots."
"If you are looking into Automation Anywhere, get the Community Edition and play with it."
"We have seen a return of investment because it takes less time to market in our current process. I would estimate a times savings between 20 to 30 percent."
"Automation Anywhere is affordable."
"I have heard that Automation Anywhere is expensive."
"Automation Anywhere is reasonably priced because it can sustain us for a long period."
"Automation Anywhere offers a subscription-based licensing model for cloud, on-premises, and hybrid deployments."
"Talk to your manager and try to procure an automation license for training. This will allow you to train people, so you can move to automation."
"Its price is quite high as compared to other solutions, but it has a lot of features and good stability. They should reduce its price."
"The pricing model could be simplified."
"I think payment can vary but it's a re-occurring fee that needs to be paid every year."
"The solution prices are expensive. It would be more beneficial for customers to lower the pricing."
"There is a license for this solution and it is on an annual basis. I am satisfied with the price."
"The licensing is on a monthly basis."
"The product is slightly expensive"
"We pay approximately $15,000 USD per year."
report
Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.
850,671 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
7%
Healthcare Company
6%
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
10%
Healthcare Company
6%
Financial Services Firm
29%
Computer Software Company
28%
Real Estate/Law Firm
9%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What do you like most about BotFarm?
The product has increased efficiency and reduced the time spent on tasks.
What is your experience regarding pricing and costs for BotFarm?
The product is slightly expensive. In comparison to competitor tools like UiPath, BotFarm's cost is greater. Our orga...
What needs improvement with BotFarm?
The solution can improve the accuracy of hand-written data reading. In some situations, the data needs to be hand-wri...
 

Comparisons

No data available
 

Also Known As

HelpSystems Automate, Automate
Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever
Find out what your peers are saying about Automation Anywhere vs. BotFarm and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.