What is our primary use case?
We use AppSec. The primary use case was for our client's app. We did a successful project with the biggest university in Mexico. It was a big survey for all the former students. There were thousands of them, and it needed to be completed based on some specifications from the security team.
How has it helped my organization?
The service was available for the client on time. They had a go-to-market or a due date to start sending the app to various students to apply. We were there 24/7 hoping and waiting for everything to be fine, and it worked perfectly and smoothly.
The client was very happy with the performance of Check Point on this project. When comparing it with Imperva, we strongly feel that the formula that Check Point delivers on WAF was what the client needed.
Check Point CloudGuard works perfectly for preemptively blocking Zero Day attacks and detecting hidden anomalies. Check Point is all about prevention. We strongly believe that if you want to prevent threats, Check Point is the one. There is no one else.
What is most valuable?
There are two main features. The first valuable feature is that it is not a complex process to get it up and running. It was not complex at all. We were in a close relationship with the team that developed the app, and it worked in a few hours.
The second valuable feature is the information that comes out of it. With the dashboard or the information that came from it, we made some executive reports for the client. They were very happy with it.
What needs improvement?
I do not know if it is already there, but I would like to have complete visibility between the posture management and firewall as a service. I would like the complete visibility of every product for the client to see in an executive way. I do not want it in a very complex way with so many warnings and threats. They should focus on the main things in all the products. I would like to see that.
For how long have I used the solution?
We started using it six months ago.
What do I think about the stability of the solution?
Its stability is perfect. We have had no issues.
What do I think about the scalability of the solution?
It is made for scalability. We have no issues on the matter.
How are customer service and support?
Check Point helped us a lot with the project. We interacted with Check Point engineers. They knew it was our first project, and we came across as one strong team in front of the client. I would rate their customer service and support a ten out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
The client had Imperva, but for this project, they used Check Point. They have some current contracts and some expiration dates. We are hoping to have more deals with them.
They went for this solution for multiple reasons. The first reason was our service as a partner. The client needed somebody to handle the solution. They are not specialists in handling WAF or security. The second reason was that Check Point has authority over security. We were not delivering a solution that was new in the market. We were not an underdog. The third reason was that when we did the workshop, not a POV, the client saw that the solution was intuitive. The dashboards were executive. They liked it a lot. It provided visibility to focus on the efforts. It gave a list of all the threats. It was focused on the main ideas and threats.
Check Point CloudGuard WAF can reduce the total cost of ownership for your web application firewall, but in this case, it was not a big deal.
What was our ROI?
Our client could see that they can have a great solution that does not cost much more than Imperva.
What's my experience with pricing, setup cost, and licensing?
It is not cheap, but it is worth it. For this project, our channel manager and our territory manager helped us a lot. We got a lot of flexibility on the license. I do not know how much discount there was, but it was big enough to win the opportunity.
What other advice do I have?
For those evaluating WAF solutions, there are so many options, but I would recommend relying on a company like Check Point that has a great ecosystem. Their solutions are not only made for the cloud. They also have specialization in all types of security. With their AI and ThreatCloud, you have information about what is happening in the security world. The information that they provide is very useful, so rely on a company that is big enough to provide the security that you deserve.
In this project, there were a lot of technical issues that we had to manage through our engineers. It was our first project and the interaction with the development teams was important. It was very important to get the due dates and stay on track. For a successful project, you need to have a close interaction with the client, especially if the client is not a specialist in security. Check Point also helped us a lot with this project.
Overall, I would rate Check Point CloudGuard WAF a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner