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Cisco Catalyst Center pros and cons

Vendor: Cisco
4.3 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Cisco provides excellent support, known for its stability in switching, wireless, and DNA Center features.
Automation is recognized as the most valuable feature of Cisco Catalyst Center, facilitating management efforts.
The reliability and performance of Cisco hardware and switches are highly regarded.
VXLAN and Cisco Express Forwarding are praised for enhancing architectural design.
Cisco's technical support is acclaimed as one of the best in the industry.

CONS

Cisco Catalyst Center requires a DNA license to manage and monitor devices, specifically the Catalyst 9000 series.
The deployment process is complex, and integration with other products is limited due to proprietary protocols.
There are numerous software bugs resulting in frequent patches and updates.
The retention period of data could be extended from seven days to 30 days.
There is room for improvement in documentation clarity, particularly for new users.
 

Cisco Catalyst Center Pros review quotes

Bharath _Kumar - PeerSpot reviewer
Aug 13, 2024
Cisco performs well in the network space, especially in areas like switching, DNA Center, and wireless, where it is known for its stability.
Premnath Jaganathan - PeerSpot reviewer
Mar 4, 2025
Cisco Catalyst switches are reliable and stable.
reviewer2356428 - PeerSpot reviewer
Mar 13, 2025
Customer service has been excellent.
Find out what your peers are saying about Cisco, Juniper, Hewlett Packard Enterprise and others in Network Management Applications. Updated: April 2025.
848,716 professionals have used our research since 2012.
PB
Mar 27, 2025
Cisco's technical support is excellent.
Syed Shahnawaz Hussain - PeerSpot reviewer
Apr 3, 2025
Cisco tech support is one of the best in the industry, which is a strong feature available across their products.
NM
Sep 2, 2024
The integration of Cisco Catalyst Center is fine
reviewer2585343 - PeerSpot reviewer
Feb 28, 2025
I find Cisco Catalyst Center to be a great solution because their hardware is strong, and the platform is reliable.
CD
Jan 28, 2025
The best feature of Cisco is its industry-standard nature.
Ahmad Attal - PeerSpot reviewer
Feb 6, 2025
The analytics feature is quite good, and the hardware is very performant.
Daniel Garcia Montes - PeerSpot reviewer
Jan 17, 2025
There is a lot of documentation for the platform, which is an advantage.
 

Cisco Catalyst Center Cons review quotes

Bharath _Kumar - PeerSpot reviewer
Aug 13, 2024
The main drawback of Cisco Catalyst Center is that it can only manage and monitor Cisco devices with a DNA license, specifically the Catalyst 9000 series.
Premnath Jaganathan - PeerSpot reviewer
Mar 4, 2025
There is room for improvement in introducing auto-heal AI capabilities. In the current setup, incidents are always reactionary, and it would be beneficial if Cisco Catalyst Center could proactively handle issues such as bandwidth crunches and packet drops.
reviewer2356428 - PeerSpot reviewer
Mar 13, 2025
For someone new, the documentation is not very clear.
Find out what your peers are saying about Cisco, Juniper, Hewlett Packard Enterprise and others in Network Management Applications. Updated: April 2025.
848,716 professionals have used our research since 2012.
PB
Mar 27, 2025
Cisco Catalyst Center could improve its graphical user interface. Currently, it is CLI-based, which makes it challenging for those without Cisco training.
Syed Shahnawaz Hussain - PeerSpot reviewer
Apr 3, 2025
Advanced hardware replacement services have seen a degradation in quality, with delays in replacement parts.
NM
Sep 2, 2024
The deployment process is pretty complex
reviewer2585343 - PeerSpot reviewer
Feb 28, 2025
Some documentation or use cases are not clear enough.
CD
Jan 28, 2025
There should be tighter cohesion between the web-based GUI and the command line configuration.
Ahmad Attal - PeerSpot reviewer
Feb 6, 2025
My customers often complain about numerous software bugs requiring frequent software patches and updates to resolve these issues.
Daniel Garcia Montes - PeerSpot reviewer
Jan 17, 2025
It is a little more expensive.