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Vice President, Technology, Research & Development at Thales
Real User
A pretty good scalable and stable product
Pros and Cons
  • "It is a pretty good product. I don't see a problem with this product. Cisco Catalyst Switches fit the best for the type of systems that we deploy. Our customers usually are happy with Cisco equipment. Many partners and third parties have ordered this solution."
  • "Its initial setup can be simpler, and it would be great if we can work with a reference architecture. Cisco has the capability to provide a very integrated solution. They have DNA Center, Cisco ISE, Cisco Prime, FMC, and AMP. We are looking at all the products, but it is rather complex to pick out the right licenses that you need. The license structure is a bit complex. Sometimes, there is an overlap in products, which does not really make sense. For example, you have DNA Center and Cisco Prime, and it is not really clear what you would use for what exactly. There is a lot of information on the Cisco website, but it takes a while to go through all this and look at the presentations that are available from Cisco Live. These presentations are appreciated, but sometimes, they are a bit too much like bullet points. You don't exactly know what's behind it, so you have to do a second guess. Overall, there is a lot of information but not always to the point."

What is our primary use case?

I am a solution architect and design authority. I define what we need and in which direction we are going to look. We then do some detailed investigation, get reports back, and make a decision. We are working on air traffic control systems. We use this solution for data centers and remote clients.

What is most valuable?

It is a pretty good product. I don't see a problem with this product. Cisco Catalyst Switches fit the best for the type of systems that we deploy. Our customers usually are happy with Cisco equipment. Many partners and third parties have ordered this solution.

What needs improvement?

Its initial setup can be simpler, and it would be great if we can work with a reference architecture.

Cisco has the capability to provide a very integrated solution. They have DNA Center, Cisco ISE, Cisco Prime, FMC, and AMP. We are looking at all the products, but it is rather complex to pick out the right licenses that you need. The license structure is a bit complex. Sometimes, there is an overlap in products, which does not really make sense. For example, you have DNA Center and Cisco Prime, and it is not really clear what you would use for what exactly.

There is a lot of information on the Cisco website, but it takes a while to go through all this and look at the presentations that are available from Cisco Live. These presentations are appreciated, but sometimes, they are a bit too much like bullet points. You don't exactly know what's behind it, so you have to do a second guess. Overall, there is a lot of information but not always to the point.

For how long have I used the solution?

I have been working with Cisco switches for 30 years.

Buyer's Guide
Cisco Catalyst Switches
January 2025
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What do I think about the stability of the solution?

It has pretty good stability.

What do I think about the scalability of the solution?

Scalability is pretty good.

How are customer service and support?

We have experience with professional services. If we do a design, usually we can get some support. After we deploy a new network, we can get professional services from Cisco to help us. I think that is fine. I had an experience with Cisco last week, where they wanted to sell professional services to help us in the early design phase, where things are more conceptual. They shouldn't do that. 

Cisco should help based on the reference architecture. They should help the potential customer to get started without asking for money. I think Cisco equipment is expensive enough for that. I have no problem paying for professional services after we deploy it or when we do a detailed design. When it is early in a project's phase, we should get help from them to go in the right direction. It should be part of the normal business to work with an initial customer.

How was the initial setup?

The initial setup works well if you can build on earlier projects, but if you really have to make a completely new design, you will struggle a bit. We are working on a project now, and we have our experienced network engineers on this project, and they are struggling. The initial setup could be simpler.

It would be great if we can work with reference architectures. I have also seen something like this with other suppliers, and I really liked it. I have seen some of the ideas in the Cisco Live presentations, but I'm not sure if it is really complete and clear enough. It should be worked out a bit further so that we can work with reference architectures, and then let's say base it on multiple products that you would apply in the reference architecture. 

What's my experience with pricing, setup cost, and licensing?

Cisco products are not that cheap.

What other advice do I have?

I would definitely recommend this solution. I would rate Cisco Catalyst Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Raphael Haroun  Ikyagh - PeerSpot reviewer
Network Administrator at Letshego
Real User
Top 5Leaderboard
Scalable solution used for long connections
Pros and Cons
  • "We haven't needed to contact technical support because we haven't had any issues so far."
  • "Stability could be better."

What is our primary use case?

We use the solution for long connections. It is deployed on-prem.

We're using seven Cisco devices in the head office.

What needs improvement?

The stability could be improved.

For how long have I used the solution?

I have been using this solution for about three years.

What do I think about the stability of the solution?

It's stable, but it could be better.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

We haven't needed to contact technical support because we haven't had any issues so far.

Which solution did I use previously and why did I switch?

Previously, we used Fortinet.

What about the implementation team?

We integrated the solution ourselves.

What other advice do I have?

I would rate this solution 8 out of 10.

I would recommend these switches for those who want to start using them.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Catalyst Switches
January 2025
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
reviewer1655238 - PeerSpot reviewer
NOC Manager at a comms service provider with 51-200 employees
Real User
Easy to install and setup, but the price needs improvement
Pros and Cons
  • "It is easy to use."
  • "The pricing needs improvement."

What is our primary use case?

We use Cisco Catalyst Switches as access switches, for connecting to what we call the last mile within the office. We connect from the patch panel to the wall jack. 

We use layer three switchings to interconnect between branch sites.

What is most valuable?

It is easy to use. I have only had one course on Cisco Switches.

What needs improvement?

The pricing needs improvement.

Price stops entries in Africa. We are not at that level where IT is considered a very big business enabler.

When I compare with the competition, MikroTik or NETGEAR I can purchase the switch and use it for whatever I want. I don't have to add the license, or the BGP routing license, and an ERGP writing license. Other switches are the providers that work out of the box without additional hidden fees.

For how long have I used the solution?

I have been using Cisco Catalyst Switches since 2005.

What do I think about the scalability of the solution?

We have 1,500 end users.

How are customer service and technical support?

I have only ever contacted Cisco support once in the time that I have been using it, but it was not related to the switches. Rather, I contacted them regarding Cisco ISE.

Which solution did I use previously and why did I switch?

We started out with Cisco Linksys in 2006, now we are fully using Catalyst.

How was the initial setup?

It was very easy to install. The last switch I implemented took me 15 minutes to install and set up a complete network.

We have 15 admins to manage this solution

What's my experience with pricing, setup cost, and licensing?

We love Cisco, but the price is very prohibitive. We don't require any licensing, we scaled down to 2960.

What other advice do I have?

I would not recommend using this solution in Africa.

I would rate Cisco Catalyst Switches a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Victor Arceo - PeerSpot reviewer
IT Operations Section Head at Toyota Motor Philippines Corporation
Real User
Enterprise-grade networking switches that are stable and scalable
Pros and Cons
  • "I like everything about Cisco Catalyst Switches. It's both stable and scalable."
  • "The price could be better. For Cisco, there is no need for improvement except for the price. It's expensive."

What is our primary use case?

We use Cisco Catalyst Switches for the local area network.

What is most valuable?

I like everything about Cisco Catalyst Switches. It's both stable and scalable.

What needs improvement?

The price could be better. For Cisco, there is no need for improvement except for the price. It's expensive.

For how long have I used the solution?

We have been using Cisco Catalyst Switches for about ten years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

Cisco Catalyst Switches are scalable. We have about 1,300 users.

How are customer service and technical support?

Technical support was okay.

How was the initial setup?

The initial setup and installation were straightforward. For configuration, it took around ten minutes. For the maintenance, we have two network administrators—just two personnel.

What's my experience with pricing, setup cost, and licensing?

It's expensive.

What other advice do I have?

I would recommend this solution to new users.

On a scale from one to ten, I would give Cisco Catalyst Switches a ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user683622 - PeerSpot reviewer
Presales Systems Engineer at a tech services company with 501-1,000 employees
Real User
DNA and SDN enable us to provide a full solution to our customers
Pros and Cons
  • "If we are providing a switching solution, it's not just switching, it's a whole solution with DNA. That is where the whole concept of Network Management and Network Assurance comes in. So Catalyst plays a big role in putting everything together and providing a whole solution to the customer."
  • "One good feature is UPOE. Another is having a built-in controller, the customer doesn't have to ask for another controller. For example, you get a built-in controller with the C650. And two-port is one of the premium factors from Cisco."
  • "Dell switching is coming up with a solution where you can put your own OS inside their switching infra. That is where they are talking about open networking. We can show that our Cisco is also an open-source. We are open to different switching operating systems if the customer is willing to put it in. We can support multiple operating systems inside the switching infrastructure. It removes the hardware and software dependency on each other. That is where I think there can be room for improvement. Then we can talk about open networking and that is where Cisco can also come up with open networking access."

What is our primary use case?

The use case will depend on the customer's requirements. Generally, if they want the access layer, the 2960 works pretty well. If they are in the SMB market, we go with the SZ series which is okay. If the primary use case is more on the PoE side, Catalyst switches give the most. And with respect to two-port, the 2960 is better.

How has it helped my organization?

With respect to the technology, when we talk about DNA and SDN as a whole concept, that is where, as a partner, our pitching point is, where we can show our edge to the customer. For example, if we are providing a switching solution, it's not just switching, it's a whole solution with DNA. That is where the whole concept of Network Management and Network Assurance comes in. So Catalyst plays a big role in putting everything together and providing a whole solution to the customer. 

Regarding security, with Stealthwatch, Catalyst switches play an important role as well.

When we talk to the customer, giving a full solution is important. From the switching to the network DNA to the security, I can deliver the whole thing with Cisco. That is how I position things when I go to the customer. We don't just go and talk about switches. We talk about the total solution that Cisco can give.

What is most valuable?

One good feature is UPOE. Another is having a built-in controller, the customer doesn't have to ask for another controller. For example, you get a built-in controller with the C650. And two-port is one of the premium factors from Cisco.

Something I like about the 2960-XR is that you get a lot of Layer 3 features.

What needs improvement?

One issue is that the competition is giving a lifetime warranty, whereas Cisco has a limited warranty on most of it.

Also, Dell switching is coming up with a solution where you can put your own OS inside their switching infra. That is where they are talking about open networking. We can show that our Cisco is also an open-source. We are open to different switching operating systems if the customer is willing to put it in. We can support multiple operating systems inside the switching infrastructure. It removes the hardware and software dependency on each other. That is where I think there is room for improvement so we can talk about open networking. Cisco should also come up with open networking access.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

In terms of stability, Cisco is the premium solution in the market. It has a cost, but it gives you that stability. That is one thing Cisco has always delivered. That is without doubt, from my perspective and also from a customer perspective. They know that reliability and stability are prime features of Cisco.

How was the initial setup?

I really haven't found any issues with respect to delivering the solution. If you talk about security I would give you a different picture. But with respect to just Catalyst, there are no issues. It is totally straightforward.

What's my experience with pricing, setup cost, and licensing?

Pricing is an issue I have been facing, in comparison with HPE or Juniper. The Nexus series is out of the question right now. Scalability is more an issue on the pricing side and less on the technology side.

What other advice do I have?

I will always tell you to go with Cisco Catalyst 9000 Series. That is the one to go with because you never know - any day, Cisco could make certain devices or certain components of a switch end-of-life. That is always a concern for our customers: "Are you giving me a product that is not end-of-life?. Will it not go end-of-life in the coming years? I need that assurance." I always tell customers to take a device that is very new so at least it's unlikely to go end-of-life in the near future.

So Catalyst 9000 is the one we are positioning because it has a lot of new features, plus it is new in the market. If a customer asks, "Should I go with 3850 or the 9000 Series, I will say that they should go with 9000 Series because the 3850 is an older version and costs almost the same. The 3850 has been on the market for a longer time. You never know when it will go end-of-life in the coming five years or seven years.

I would rate Catalyst at eight out of 10, from my experience. I have mentioned, above, a couple of things that Cisco can come up with, technically as well as commercially. All these aspects lead me to rate it an eight. Those technical and commercial differences mean we have to work hard.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2332008 - PeerSpot reviewer
Co- Founder at a tech services company with 11-50 employees
Real User
Top 20
The online support available for the tool is good, but it can be difficult to understand the functioning of the solution
Pros and Cons
  • "The benefit of the tool is that it is a stable product."
  • "There are multiple operating systems across Cisco's portfolio, which is problematic."

What is our primary use case?

I use the tool in my company for spine and leaf architectures and to deploy new data centers.

How has it helped my organization?

The benefit of the tool is that it is a stable product. You can find enough expertise in the market to hire someone for help if required. Cisco's technical support is great.

What is most valuable?

Cisco Catalyst Switches offer familiarity with operating systems. The operational knowledge that I have gained after working with Cisco for around ten to twelve years is the sole reason I prefer it. The stability in the operations that I get with Cisco Catalyst Switches, the support it offers to users through the articles available over the internet, and the expertise related to the tool available in the market are good.

What needs improvement?

There are multiple operating systems across Cisco's portfolio, which is problematic. Cisco's firewall has some different operating systems, while Cisco's routers have a different operating system, so you might need to have people with different expertise, and the learning curve might be a little high as compared to other network providers, which might have common operating systems across different types of devices.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for ten to twelve years. Currently, I'm not working with Cisco. I have my own startup organization where I provide services related to networking devices.

What do I think about the stability of the solution?

It is a stable solution. I have no complaints about the tool's stability.

What do I think about the scalability of the solution?

It is a scalable solution.

Around 100 people in my company use the tool.

How are customer service and support?

I have experience with the solution's technical support. I found Cisco's support team to be one of the best in the industry.

I rate the overall tool a seven and a half out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

It doesn't take much time to set up any Cisco device, but again, it depends on how comfortable you are with the tool. From my personal viewpoint, Cisco Catalyst Switches are pretty much easy to set up.

The product's deployment phase initially starts with a discovery and a design workshop. After that, our company mostly automates a lot of stuff based on the design and discovery workshop, where we come up with some artifacts with respect to configuration, and then we leverage some automation tools to deploy it.

The solution is deployed on an on-premises model.

Depending on the size of the deployment, around eight to ten people are required from an operation standpoint, and not more than two people are required to manage the deployment process.

What about the implementation team?

The solution can be deployed with help from an in-house team.

What's my experience with pricing, setup cost, and licensing?

The licenses are definitely expensive. There is a need to make annual payments towards the subscription or licensing costs attached to the solution.

What other advice do I have?

Before a user picks up any product or solution, due diligence should be followed. Though Cisco offers many services, features, and functionalities, better solutions might be available in the market. If users need only ten features, it is better to choose a solution that offers only ten features rather than opting for something like Cisco, which offers over a hundred features, making it an expensive product.

I rate the overall tool a seven and a half out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Manager at a tech services company with 1-10 employees
Real User
Great equipment with good performance and an excellent warranty
Pros and Cons
  • "The solution is easy to implement and quick to deploy."
  • "The technical support, in some cases, should be faster and could improve."

What is our primary use case?

We primarily use it to provide a hierarchy in the data center, enterprise solutions, and high availability solutions.

What is most valuable?

The performance of this equipment is much better than other options. The warranty on offer is perfect for me as they attend to issues in a maximum of four hours or within the next business day.

The solution is easy to implement and quick to deploy.

The solution is very stable.

I found the scalability to always be good. 

What needs improvement?

The technical support, in some cases, should be faster and could improve.

For how long have I used the solution?

I've been using the solution for ten years. It's been a decade. I've dealt with Cisco for a while. 

What do I think about the stability of the solution?

The product is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The scalability potential is very high. I can put many types of equipment on it and the solution will keep in the same level performance. It doesn't dip. 

Currently, we have 1,000 people on the solution. 

I do plan to implement the solution in future projects, as, so far, it has been issue-free and works very well. 

How are customer service and support?

Technical support could be a bit more responsive. 

How was the initial setup?

in terms of the initial setup, and how easy or hard it is, it depends on the technical knowledge base and on the person that will be implementing the solution.

I was working with data center providers, and, for us, with our level of knowledge, every time it was very easy to implement this equipment.

The deployment is pretty fast. After a couple of hours, you should have it up and running. We had a big team as well, which helped ensure it didn't take us long.

We have about 15 people at three technical levels that can handle maintenance tasks. 

What about the implementation team?

I implemented the solution myself. I did not need an integrator or consultant to assist. 

What was our ROI?

Likely, after three or so years, you may see an ROI. 

What's my experience with pricing, setup cost, and licensing?

The licensing costs vary. If you buy a lot, the costs are lower, however, if you only need a few, the costs are very, very high. 

You can also pay for additional support that guarantees four-hour or next-day resolutions. 

What other advice do I have?

I am a solutions provider. We're consultants and we help other companies implement this solution. 

I'd rate the solution at a nine out of ten. 

I would recommend the solution to other users and organizations. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Branch Manager / Team Leader at Bank Al Habib Limited
Real User
High performance, durable, and good technical support
Pros and Cons
  • "The most valuable features are performance, speed, and durability."
  • "In an upcoming release, adding SD-WAN capabilities would be a big advantage for our company."

What is our primary use case?

We use this solution as a network switch in banking and financial environments.

What is most valuable?

The most valuable features are performance, speed, and durability.

What needs improvement?

In an upcoming release, adding SD-WAN capabilities would be a big advantage for our company.

For how long have I used the solution?

I have been using this solution for approximately 10 years.

What do I think about the stability of the solution?

We have found the stability very good in this solution.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and technical support?

We have licenses to have 24/7 technical support from Cisco directly. We have been satisfied with the support we have been receiving.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is reasonable.

What other advice do I have?

In the future, we are going to implement the 2960-X next-generation version instead of this legacy solution we are using now which will have some added benefits.

I rate Cisco Catalyst Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.