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reviewer1392267 - PeerSpot reviewer
Fraud Risk Analyst at a university with 1,001-5,000 employees
Real User
Easy to use, reliable, and reasonably priced
Pros and Cons
  • "Cisco Switches are more stable in terms of hardware and firmware, rather than Juniper Switches."
  • "In terms of performance, Juniper switches have a more user-friendly interface and more features than Cisco switches."

What is our primary use case?

Cisco Catalyst Switches is our core switch.

What is most valuable?

Cisco Catalyst Switches are easy to use.

They are user-friendly.

It's a common product to use.

Cisco Catalyst Switches is the best product that we use.

We have a lot of security modules, but we don't have any problems with switches.

Cisco Switches are more stable in terms of hardware and firmware, rather than Juniper Switches.

We think it's popular. We prefer to use Cisco CLI commands rather than Juniper CLI commands.

What needs improvement?

Cisco Catalyst Switches could be more secure.

In terms of performance, Juniper switches have a more user-friendly interface and more features than Cisco switches.

For how long have I used the solution?

The core Cisco Catalyst Switch is 4507.

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What do I think about the stability of the solution?

Cisco Catalyst Switches are stable.

What do I think about the scalability of the solution?

Cisco Catalyst Switches are scalable, and we use them for the entire team.

We don't need an upgrade right now because we're transitioning to another product that's already in place and ready in our infrastructure.

We have 500 users in our company.

We don't have any plans to increase our usage.

How are customer service and support?

We don't have any issues with the technical support.

I believe we contacted support for the core switch once, and they helped us with the firmware, which we upgraded. It was, however, about five years ago.

Years ago, we didn't use any kind of support. But I believe it is working, and they are working threefold with no problems.

Which solution did I use previously and why did I switch?

We use several products such as Cisco Switches, Access Points, Linksys, and Fortinet FortiGate.

We use an older version of Cisco Access Points, 4400, I believe.

Before Catalyst, we used Extreme Switches. We worked with Extreme Switches for five years.

How was the initial setup?

The initial setup is straightforward. We have previous experience with Cisco switches. We can easily assist with any upgrades or support. It is very simple for us.

What's my experience with pricing, setup cost, and licensing?

The price is fine. 

It is reasonably priced because we have already conducted a tender, allowing Cisco and other vendors to compete for the best price.

We did not renew the support.

It was a good price because, as I previously stated, we held a tender for purchasing and received the best offer.

What other advice do I have?

I would recommend this solution to my colleagues.

I would rate Cisco Catalyst Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at Lifeline IT
Real User
Top 5
Reliable, stable, and provides good performance for its price
Pros and Cons
  • "The product is reliable."
  • "The product could be more user-friendly."

What is most valuable?

The product is reliable. The performance is good.

What needs improvement?

The product could be more user-friendly. The tool is not easy to manage or integrate.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

The tool is stable. I rate the stability a nine out of ten. We need to dive into it and know what we're doing. It's not straightforward. We can’t just go to the web GUI and check.

What do I think about the scalability of the solution?

I rate the tool’s scalability an eight out of ten. We need to know the command lines to expand them. It is not GUI-based. The number of users varies from 100 to 5000. The usage depends on the requirements.

How are customer service and support?

We have to go through a long process. It is not quite straightforward.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We used other solutions before. We chose Cisco because of its reliability. The choice also depends on the cost versus the performance of the solution.

How was the initial setup?

The initial setup was complex. The deployment takes an hour.

What's my experience with pricing, setup cost, and licensing?

The price could be improved. We must have a relevant partnership with Cisco.

What other advice do I have?

Overall, I rate the product an eight or nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Cisco Catalyst Switches
November 2024
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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reviewer1251825 - PeerSpot reviewer
Senior Network Engineer at a marketing services firm with 51-200 employees
Real User
Good VLAN capabilities and technical support, but the pricing is too high
Pros and Cons
  • "The Cisco Catalyst is very stable and it can last for many years."
  • "Cisco has to lower the price of its products to make them more cost-effective."

What is our primary use case?

Our network infrastructure uses Cisco devices, including Cisco Catalyst Switches. 

The primary use case is routing traffic between the various sites that we are connected to. We have leased lines connected all over the country for use cases in revenue, immigration, and other government services.

What is most valuable?

You can easily set up and configure VLANs.

It is easy to set up connections between devices.

What needs improvement?

Cisco has to lower the price of its products to make them more cost-effective.

What do I think about the stability of the solution?

The Cisco Catalyst is very stable and it can last for many years. Some of our switches ran up until end-of-life and we are still using them now. We know that it's end-of-life but they still do the job.

What do I think about the scalability of the solution?

We use a lot of products from Cisco.

How are customer service and support?

The Cisco technical support is fine and we are satisfied with it. However, at this time, we are getting our support from another company and there are some issues with our subscription. As such, we are not getting all of our services.

Which solution did I use previously and why did I switch?

We use Ubiquiti devices for our wireless LAN, and in addition to Cisco, we have routers from MikroTik. Within the last month, we used some Ruckus devices. These were connected to our MikroTik and Cisco devices.

We also bought a Cisco Nexus, but it is not yet configured.

How was the initial setup?

The deployment was done before I joined the company.

What about the implementation team?

I am responsible for network maintenance. It includes updating the routers and adding new devices. I will deploy the Nexus switch that we bought recently.

What's my experience with pricing, setup cost, and licensing?

The prices of Cisco devices are too high.

Which other solutions did I evaluate?

We currently have the Catalyst 2960 and it is going end-of-life, so I am considering a replacement. They suggested replacing it with the 9200 but I'm currently comparing Cisco and Meraki devices.

In the market, some people are moving away from Cisco and using MikroTik devices because the price of Cisco products is too high. MikroTik products are cheaper and the gap in prices is too big. This is something that Cisco needs to consider.

What other advice do I have?

I am looking forward to learning more about the Nexus that we bought because we are using old technology. There are a lot of new features.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Pre-Sales Solution Architect at CtrlS Datacenters Ltd
Real User
Provides DNS feature but has high pricing
Pros and Cons
  • "Cisco offers DNS features over other vendors."
  • "The product could be cheaper."

What is most valuable?

Cisco offers DNS features over other vendors.

What needs improvement?

The product could be simpler and cheaper.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for over 5-10 years. We are using the 9000 series of the solution.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

Switches are scalable in terms of logical configurations at VLAN. It is scalable because it depends on whether it is a manageable or non-manageable suite.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. They charge for support. It comes with many options that are not understandable.

Which other solutions did I evaluate?

Aruba and Dell are offering switches, too.

What other advice do I have?

Overall, I rate the solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Namra Saif - PeerSpot reviewer
IT Sales Engineer at Comstar - Information Systems Associates Ltd.
Real User
Top 5
Provides flexibility and is reliable from a security perspective
Pros and Cons
  • "The product is also flexible."
  • "The product's high price is an area of concern where improvements are required."

What is our primary use case?

Cisco offers good switches. In Pakistan, there are a lot of customers who are Cisco lovers, and they also use Cisco's firewall products.

What is most valuable?

The features of Cisco that I find to be the most valuable or effective are its network security and speed.

What needs improvement?

My company cannot import Cisco products in Pakistan due to some L/C issues. Cisco can consider the aforementioned details related to imports for improvement.

The product's high price is an area of concern where improvements are required.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for more than three years. I sell the product to my company's clients in Pakistan and don't use it personally.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. The product is also flexible.

My company deals with around 50 customers who use the product.

How are customer service and support?

The quality of support services provided by the product is good. You can open a ticket with the support team and also use Cisco's RMA option, which is quite a speedy process.

The product's support team is good, and it is easy to open a ticket. The product's technical team responds to a user's queries in a few hours or minutes.

How was the initial setup?

The product's initial setup phase was easy.

There is a manual from Cisco that can be followed to deploy the product, and our company's clients mostly use it since it helps them take care of the deployment process by themselves. Our company's clients don't seek help from my organization for deployment. Our company's clients will only approach us if they get stuck somewhere with the deployment process.

For the deployment process, there is a portal maintained by Cisco where you can log in and take care of the configuration part. Cisco provides guidance with the steps involved in the deployment, and one can easily follow them. The user dashboard in Cisco's hotel can be helpful for those who are involved in deploying the product.

What's my experience with pricing, setup cost, and licensing?

The new products from Cisco in the market are expensive. My company cannot import Cisco products, so they are mostly unavailable.

My company's clients pay yearly for the licensing costs attached to the solution.

What other advice do I have?

The product was helpful in improving the network performance for our company's clients, considering that I have dealt with a few companies who are quite satisfied with Cisco's technical features because, on a monthly basis, they acquire five to six Cisco tools from my organization. Our company's clients can't afford the new equipment provided by Cisco and mostly prefer to purchase refurbished equipment. Our company's customers are satisfied with refurbished equipment.

The product is reliable from a security perspective since it offers a secure VPN.

The product's ease of management has improved our company's operational efficiency since Cisco supports configuration or troubleshooting issues.

I recommend the product to those who plan to use it.

Integrating the product with other network tools impacts our company's IT infrastructure since it is an easy process to integrate, deploy, and configure the tool.

The product's users experience many benefits, considering that it is a scalable and reliable tool. Cisco places a strong emphasis on security. Cisco offers a range of features to protect its users' networks. The product secures its users' networks from cyber threats. It is easy to deploy and configure, and its support is good. I sell a lot of Cisco refurbished or used equipment in Pakistan. People love to use Cisco in Pakistan. There are a lot of Cisco lovers in the market who won't switch from it to some other brand. Some of our customers have been using Cisco for many years. I have suggested other brands to my company's customers, but they are stuck with Cisco due to its great features.

I rate the overall product an eight and a half out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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IT Consultant & Administrator at ETCOM
Real User
High performance, helpful support, and reliable
Pros and Cons
  • "The most valuable features of Cisco Catalyst Switches are that they are very common. If you talk to someone most likely they will have a Cisco Catalyst Switch, they will not mention other names, such as Juniper, ProCurve, Dell, or anything else. The most common product in networking in my country is Cisco. Everywhere you go they talk about Cisco."
  • "The management of Cisco Catalyst Switches could be improved."

What is our primary use case?

I am using Cisco Catalyst Switches for my network.

What is most valuable?

The most valuable features of Cisco Catalyst Switches are that they are very common. If you talk to someone most likely they will have a Cisco Catalyst Switch, they will not mention other names, such as Juniper, ProCurve, Dell, or anything else. The most common product in networking in my country is Cisco. Everywhere you go they talk about Cisco.

The overall performance of Cisco Catalyst Switches is very good.

What needs improvement?

The management of Cisco Catalyst Switches could be improved. 

For how long have I used the solution?

I have been using Cisco Catalyst Switches for approximately seven years.

What do I think about the stability of the solution?

Cisco Catalyst Switches is a stable solution.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

Cisco has superior technical support, but it has to be paid for.

Which solution did I use previously and why did I switch?

I have used other solutions in the past similar to Cisco Catalyst Switches, such as Dell Switches.

Cisco Catalyst uses the standard CLI and you get used to it if you take some courses, such as CCNA, CCNP, and CCIE. They are all the same, but for Dell, they have their own commands. They differ a bit from Cisco.

How was the initial setup?

You have to have someone with extensive knowledge to do the implementation of the Cisco Catalyst Switches. You have to read a lot of manuals and the manuals, are segregated. It's not only one small manual that you need to read and you have all the information you need. 

What about the implementation team?

You need someone with experience to implement this solution.

What's my experience with pricing, setup cost, and licensing?

If you compare Cisco to other products, Cisco is more expensive. If you choose a 7000 series switch it will be a very pricy system. The support from Cisco is an additional service.

What other advice do I have?

Cisco Catalyst Switches uses jargon that is very much different from other vendors. If use a ProCurve solution or others, it seems every vendor has its own dialect of the command. There is no common ground, there are some similarities between each other, but in real management, they differ from each other.

Those wanting to implement Cisco Catalyst Switches should read a lot about them.

I rate Cisco Catalyst Switches a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Loris Signoracci - PeerSpot reviewer
Senior System Engineer at Itworks srl
Real User
Versatile, reliable, has many features, and the support is fast and knowledgeable
Pros and Cons
  • "I like the management of streaming both audio and video."
  • "I think that the price should be cheaper and they should include at least one year of basic service for technical support for each product, and not just the 90 days from the time of purchase."

What is our primary use case?

We have not deployed on the cloud because the company's core business is on yachts. Yachts are not familiar with the cloud and online solutions.

We have been integrating Cisco Catalyst Switches in yachts that are 100 feet in length to 100 meters in length. With simple infrastructure such as two or three switches connected with copper, and with large infrastructures we use a three-layer level with the backbone of a multimode fiber.

What is most valuable?

The switches are related to simple switching infrastructures, without the implementation of routing protocols. The routing protocols are referring to routers and layer three switches. They are not required with this kind of infrastructure.

I like the management of streaming both audio and video. On a yacht, the network infrastructure is not related to data usage, it is mainly for audio, video management, and distribution. 

When compared with other brands, they are not as reliable as Cisco Catalyst Switches.

What needs improvement?

There is always something better. The price could be better.

The service contract for technical support should be included for at least the first year of purchasing the product.

For how long have I used the solution?

I have been working with Cisco Catalyst Switches for more than ten years.

What do I think about the stability of the solution?

Cisco Catalyst Switches are reliable. It is very stable and performant. There have only been a few failures. In general, there is a very low level of failure.

What do I think about the scalability of the solution?

If we refer to shipyards, then we have six or seven shipyards in Italy and outside of Italy. When referring to Yachts, I have installed these switches on more than 100 to 200 Yachts.

How are customer service and technical support?

Technical support is very fast and highly skilled.

The only issue with the support is that without an active service contract, they will not address any of your concerns. Even if you are a Cisco partner, they will not address your concerns without an active technical contract.

Which solution did I use previously and why did I switch?

For networking and switching, we have used most Cisco solutions.

For Unified Communications, we have used BE6000 and 4000. 

Switching solutions we the new brand 9000. 

We started with the low level 9200 to 9500. We use the Cisco Firewall ASA 2100 and we have Wi-Fi solutions such as the Wireless LAN controllers 2500,3500, and 9800.

At one time, we also integrated Nexus switches.

In the past, my company used to propose low-level Cisco products such as Linksys. They were not reliable and the return on investment was not as high as Catalyst. This strategy was a failure.

How was the initial setup?

The physical installation is not difficult. There are four factors for all devices that are almost the same. The main factor is the configuration.

If you speak with someone who has five to six years of experience in Cisco products, it is really fast. If you have someone with little experience then it takes longer. Cisco Catalyst Switches can be configured using the command-line interface and not the web interface. The web interface would be fine for people who do not have a lot of experience with the product.

Using the command-line interface is a faster way to configure for skilled people who have experience, and not for technicians who are not as experienced.

It requires a complete team from the beginning. This includes the system engineer, the installer technician, the standard technician, and two or three IT engineers to configure and maintain these switches. 

What's my experience with pricing, setup cost, and licensing?

The price for Cisco Catalyst Switches is not cheaper than other solutions.

Licensing fees are something that you pay at the time of purchase. During the year, I have not had any customers request to renew the license. I have only had customer requests to activate our systems contract when there has been an issue with the device. Cisco products have been shown to be very reliable and stable. It's something that rarely has to be activated.

I think that the price should be cheaper and they should include at least one year of basic service for technical support for each product, and not just the 90 days from the time of purchase.

Oftentimes, when my company purchases the Cisco products, they are not installed until three or four months after the date of purchase. The installation is done at least one year after the building and delivery of the Yacht which makes the warranty is not useful.

What other advice do I have?

I would recommend these switches to others. Over the years, I have been working with Cisco, and Aruba HP Enterprise devices. I can say that if you use Cisco, you will have good results and reliability. With comparisons, I would suggest not to use Linksys products if you don't have a stable environment, and you have an environment that is moving all over the world such as a Yacht.

I would rate Cisco Catalyst Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
PeerSpot user
IT Admin at UT Austin Office of Technology Commercialization
Real User
Streamlines operations and maintenance and reduces end-user downtime
Pros and Cons
    • "It would be helpful to have the ability to load new IOS software without performing a reboot or to be able to perform the reboot without disrupting end-users."

    What is our primary use case?

    LAN switch for both core and access layers. It has performed very well in this area.

    How has it helped my organization?

    The ease of deployment and the support are associated with a reduction in end-user downtime as well as in the operations and maintenance efforts required.

    What is most valuable?

    Among the most valuable features are the support and the ecosystem. There is a lot of documentation and information, and many support resources are available.

    What needs improvement?

    It would be helpful to have the ability to load new IOS software without performing a reboot, or to be able to perform the reboot without disrupting end-users.

    What do I think about the stability of the solution?

    This is a very stable and mature platform with a proven record of reliability.

    What do I think about the scalability of the solution?

    Catalyst is very a very scalable solution thanks to its Stack mechanism, as well as the modular functionalities of some models.

    How are customer service and technical support?

    Cisco TAC support is very reliable and responsive. It has always been considered an industry benchmark among all IT support organizations.

    Which solution did I use previously and why did I switch?

    Business requirements were the driver for our switch to Catalyst. We needed an increase in port density and an increase in port speed, among other things.

    The most important criterion when selecting a vendor is the quality of the support team for technical issues.

    How was the initial setup?

    The setup of Catalyst, in general, is straightforward and easily done by following the documentation.

    Which other solutions did I evaluate?

    Extreme Networks, Juniper Networks, Dell.

    What other advice do I have?

    Consider your business requirements and only select the needed functions/features, to avoid over-complex solutions.

    I rate Catalyst a nine out of 10 because the product is extremely mature and reliable.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
    Buyer's Guide
    Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.