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Loris Signoracci - PeerSpot reviewer
Senior System Engineer at Itworks srl
Real User
Versatile, reliable, has many features, and the support is fast and knowledgeable
Pros and Cons
  • "I like the management of streaming both audio and video."
  • "I think that the price should be cheaper and they should include at least one year of basic service for technical support for each product, and not just the 90 days from the time of purchase."

What is our primary use case?

We have not deployed on the cloud because the company's core business is on yachts. Yachts are not familiar with the cloud and online solutions.

We have been integrating Cisco Catalyst Switches in yachts that are 100 feet in length to 100 meters in length. With simple infrastructure such as two or three switches connected with copper, and with large infrastructures we use a three-layer level with the backbone of a multimode fiber.

What is most valuable?

The switches are related to simple switching infrastructures, without the implementation of routing protocols. The routing protocols are referring to routers and layer three switches. They are not required with this kind of infrastructure.

I like the management of streaming both audio and video. On a yacht, the network infrastructure is not related to data usage, it is mainly for audio, video management, and distribution. 

When compared with other brands, they are not as reliable as Cisco Catalyst Switches.

What needs improvement?

There is always something better. The price could be better.

The service contract for technical support should be included for at least the first year of purchasing the product.

For how long have I used the solution?

I have been working with Cisco Catalyst Switches for more than ten years.

Buyer's Guide
Cisco Catalyst Switches
March 2025
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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What do I think about the stability of the solution?

Cisco Catalyst Switches are reliable. It is very stable and performant. There have only been a few failures. In general, there is a very low level of failure.

What do I think about the scalability of the solution?

If we refer to shipyards, then we have six or seven shipyards in Italy and outside of Italy. When referring to Yachts, I have installed these switches on more than 100 to 200 Yachts.

How are customer service and support?

Technical support is very fast and highly skilled.

The only issue with the support is that without an active service contract, they will not address any of your concerns. Even if you are a Cisco partner, they will not address your concerns without an active technical contract.

Which solution did I use previously and why did I switch?

For networking and switching, we have used most Cisco solutions.

For Unified Communications, we have used BE6000 and 4000. 

Switching solutions we the new brand 9000. 

We started with the low level 9200 to 9500. We use the Cisco Firewall ASA 2100 and we have Wi-Fi solutions such as the Wireless LAN controllers 2500,3500, and 9800.

At one time, we also integrated Nexus switches.

In the past, my company used to propose low-level Cisco products such as Linksys. They were not reliable and the return on investment was not as high as Catalyst. This strategy was a failure.

How was the initial setup?

The physical installation is not difficult. There are four factors for all devices that are almost the same. The main factor is the configuration.

If you speak with someone who has five to six years of experience in Cisco products, it is really fast. If you have someone with little experience then it takes longer. Cisco Catalyst Switches can be configured using the command-line interface and not the web interface. The web interface would be fine for people who do not have a lot of experience with the product.

Using the command-line interface is a faster way to configure for skilled people who have experience, and not for technicians who are not as experienced.

It requires a complete team from the beginning. This includes the system engineer, the installer technician, the standard technician, and two or three IT engineers to configure and maintain these switches. 

What's my experience with pricing, setup cost, and licensing?

The price for Cisco Catalyst Switches is not cheaper than other solutions.

Licensing fees are something that you pay at the time of purchase. During the year, I have not had any customers request to renew the license. I have only had customer requests to activate our systems contract when there has been an issue with the device. Cisco products have been shown to be very reliable and stable. It's something that rarely has to be activated.

I think that the price should be cheaper and they should include at least one year of basic service for technical support for each product, and not just the 90 days from the time of purchase.

Oftentimes, when my company purchases the Cisco products, they are not installed until three or four months after the date of purchase. The installation is done at least one year after the building and delivery of the Yacht which makes the warranty is not useful.

What other advice do I have?

I would recommend these switches to others. Over the years, I have been working with Cisco, and Aruba HP Enterprise devices. I can say that if you use Cisco, you will have good results and reliability. With comparisons, I would suggest not to use Linksys products if you don't have a stable environment, and you have an environment that is moving all over the world such as a Yacht.

I would rate Cisco Catalyst Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer1548180 - PeerSpot reviewer
Network Engineer at a manufacturing company with 10,001+ employees
Vendor
Extremely stable and very high quality with pretty good technical support
Pros and Cons
  • "The quality of a Cisco switch is very high. They are extremely stable."
  • "Cisco should work to lower its costs. It's quite expensive right now."

What is our primary use case?

We primarily use the solution for the switching capabilities.

What is most valuable?

The initial setup of the product is pretty simple and straightforward.

The solution is adding more automation capabilities.

The quality of a Cisco switch is very high. They are extremely stable.

What needs improvement?

Cisco should work to lower its costs. It's quite expensive right now. They force the customer to buy the DNA license and that shouldn't be the case.

Instead of making automation cheaper, they are making it more expensive and clients don't like it.

They really need to simplify their licensing and simplify moving to a controller base. 

The scalability is limited.

Cisco also owns Meraki, however, they keep these switches as separate products, and customers are confused by that. Meraki has a lot of features and a customer questions why those features are there and not here. Meraki also allows for more integrations with solutions such as HP, and it's harder to integrate Cisco. 

The same is true of Nexus switches, which basically do the same thing and yet everything is siloed. It's confusing for the clients. 

For how long have I used the solution?

I've been using the solution for about 20 years. It's been two decades. I've had a lot of time to get to know the product.

What do I think about the stability of the solution?

Cisco switches are of very high quality, which makes them very stable. It's a very strong selling point for the product. It doesn't crash or freeze. There are no bugs or glitches. It's very reliable.

What do I think about the scalability of the solution?

The scalability is limited. There are other solutions that can do it better. Cisco is not number one in this respect - especially as more companies head toward the cloud. Luxul, for example, offers better scalability - if that is what a company is looking for.

We tend to use the solution quite extensively.

How are customer service and technical support?

I've used Cisco for 20 years or so and therefore have had encounters with technical support. I would note that the first 15 or so years had been very great and I would describe them as very helpful and responsive. However, as of the last five years, I find they are going south. They aren't as good as they used to be. It's still okay. It's just not as good as it was.

Whereas in the past I've given them five out of five stars, now I would rate them at a four.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution. We're mostly a Cisco shop.

How was the initial setup?

The initial setup is not overly complex. To set up a switch is not a big issue. I see Cisco is trying to go into the DNA to do some automation.  

Every site is different in terms of deployment and the number of switches/users. On every site, we have two engineers and we're also doing web support. The setup is a one-time thing and the switches are pretty stable, and therefore it doesn't take us much time to do an implementation so long as there are no hardware failures.

What about the implementation team?

I handled the implementation myself. I did not need the assistance of a consultant or implementor. I have enough experience to handle it at this point.

What was our ROI?

I've used a few different switches and I wouldn't say that you necessarily get a better ROI just because you use Cisco.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is quite high. There are other cheaper options. On Cisco, you're paying probably double or triple times the cost. 

Many people don't like the complexity. It should be simpler and offer a low cost. The reason people are looking for automation is that they are looking to lower costs, however, if you go to Cisco solutions, the automation solution is very expensive. This is the opposite of the customer expectations.

I do not do the purchasing directly and therefore I can't estimate an exact cost for the product.

Which other solutions did I evaluate?

I've used Juniper and HPE switches, and, if you were to compare them, I'd say there isn't too much of a difference. The functionality is pretty much the same.

You can also compare the solution to Luxul, which has better scalability.

What other advice do I have?

We are a customer.

Cisco tries to move clients over to their own ecosystem so that they are only using Cisco from end-to-end.

The solution is very good for enterprises, however, it might be a bit much for a small company that may only need one switch.

If the costs are not a concern for an organization, I would recommend the product.

I'd rate the solution at an eight out of ten. We've been very happy with the stability on offer, however, the pricing isn't the greatest and the licensing is confusing. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Catalyst Switches
March 2025
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
841,152 professionals have used our research since 2012.
Data Center Admin at Sysnet Global Technologies
Real User
Top 5Leaderboard
Provides good performance with easy configuration and a good forum
Pros and Cons
  • "It's easy to configure."
  • "There is no GUI."

How has it helped my organization?

It's easy to configure. The forum is good. We can also get help from the forum and Cisco support. Many people use it, so we can get help from anyone if you have any issues.

What needs improvement?

There is no GUI. Nowadays, many other switches provide GUI features and options that can be configured through the GUI. The Cisco Catalyst series doesn't offer that. It should be configured only through CLI mode. If another GUI option or feature allows configuration through the GUI, that would be beneficial.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for 15 years.

What do I think about the stability of the solution?

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

It is scalable and provides good performance. It is suitable for enterprise customers.

How are customer service and support?

Support is also good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. It depends on the larger network. Due to the backbone infrastructure and other passive components we need to complete, such as cabling and structured cabling, it may take time. If the cabling and architecture are already in place, it will take only a few hours.

What was our ROI?

It provides efficiency followed by cost setting.

What's my experience with pricing, setup cost, and licensing?

The solution is cheap.

What other advice do I have?

Cisco Catalyst Switches handle the network traffic very swiftly during peak loads.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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PeerSpot user
System administrator and network manager at MEO
Real User
Top 10
The stability and performance are extremely good
Pros and Cons
  • "The stability and performance are extremely good."
  • "The solution could be cheaper."

What is our primary use case?

We use the solution for live support systems.

What is most valuable?

The stability and performance are extremely good.

What needs improvement?

The solution could be cheaper.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for 20 years.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

The solution’s scalability is good. 200 licenses of support systems are used.

I rate the solution’s scalability a ten out of ten.

How was the initial setup?

The initial setup is straightforward and takes half an hour to complete.

What was our ROI?

ROI is of 10-15 years. It's very good for long-term investment.

What other advice do I have?

It provides stability to our life monitoring system. The ease of management and configuration is good.

It is attributing the switches and has accessible IT. There's always a web configuration. I manage the solution.

Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
FeliksChertok - PeerSpot reviewer
Chief engineer at Arnatel
Real User
Top 5
Has a lot of security features, but it is expensive
Pros and Cons
  • "We use a lot of security features available with Cisco Catalyst Switches."
  • "Cisco Catalyst Switches is an expensive solution and its price could be improved."

What is most valuable?

We use a lot of security features available with Cisco Catalyst Switches. Cisco Catalyst Switches' output is not bad, and it has a lot of ports.

What needs improvement?

Cisco Catalyst Switches is an expensive solution and its price could be improved. The lifetime of the equipment is not enough because our customers face problems when they need to change the equipment. As applications and software demand more output, vendors focus on increasing the throughput of newer equipment. However, this often leads to the discontinuation of support and warranty for older equipment.

For how long have I used the solution?

I have been working with Cisco Catalyst Switches for more than 15 years.

What do I think about the stability of the solution?

I rate Cisco Catalyst Switches a seven out of ten for stability because sometimes we have problems with the software.

What do I think about the scalability of the solution?

I rate Cisco Catalyst Switches an eight out of ten for scalability. Cisco Catalyst Switches support the clustering of several switches. Our clients are mostly small enterprises with nearly five thousand employees.

How are customer service and support?

With each passing year, the knowledge of support engineers for Cisco Catalyst Switches is getting worse. Cisco TAC was in Europe and North America but moved to Mexico, China, India, and the Middle East last year. Although work is cheaper in these locations, they don't have knowledgeable customer support staff.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have previously worked with HP, Juniper, and Dell.

How was the initial setup?

I rate Cisco Catalyst Switches a nine out of ten for its initial setup. The solution has no IP address, and you need a special cable to connect to them. This special cable is not free, and without the cable, you cannot configure the solution. The deployment of Cisco Catalyst Switches takes around 60 minutes.

What about the implementation team?

Cisco Catalyst Switches' deployment is very easy. You can use it from the box if you don't need any specific configuration. If we have any deployment-related questions, we open a ticket in Cisco TAC, and their engineers resolve our problems.

What's my experience with pricing, setup cost, and licensing?

Cisco Catalyst Switches is an expensive solution. I rate Cisco Catalyst Switches a four out of ten for pricing.

What other advice do I have?

Cisco Catalyst Switches have a lot of features that we don't use, but we pay for them. Most Cisco equipment comes with a subscription, which is not free. However, our customers do not use this subscription. If you have enough money, better use Cisco because the technical support of other vendors is worse than Cisco.

Overall, I rate Cisco Catalyst Switches a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1353324 - PeerSpot reviewer
Information Technology & Audio Visual Engineer at a non-tech company with 10,001+ employees
Real User
Great PoE capability, good scalability, and useful analytics
Pros and Cons
  • "The PoE capability of Catalyst Switches is great for using WAPs and other PoE equipment, such as security cameras."
  • "I would like to see better efficiency. They are powering all the PoE ports 100% of the time instead of powering only when there is a draw on them. It has too many options. Therefore, there is a reasonably high barrier to entry in terms of learning about this stuff. A lot of times, you need to be a CCNA, which is like your ticket into the industry, but it is not the easiest thing to get."

What is our primary use case?

We deploy various Cisco solutions, such as Catalyst 3850 to 4500, 9000 Series, and Nexus lineup for data centers.

We've got various clients, ranging from financial services to hotels and higher education facilities. There are many use cases, such as data centers, disaster recovery.

How has it helped my organization?

Our clients are able to get analytics on how often people are in rooms or using a certain area of a building. By doing this, in the future, they can often opt for a slightly smaller space and use multi-purpose rooms instead. They have higher efficiency and lower overhead for rent and other things.

What is most valuable?

The PoE capability of Catalyst Switches is great for using WAPs and other PoE equipment, such as security cameras.

What needs improvement?

I would like to see better efficiency. They are powering all the PoE ports 100% of the time instead of powering only when there is a draw on them.

It has too many options. Therefore, there is a reasonably high barrier to entry in terms of learning about this stuff. A lot of times, you need to be a CCNA, which is like your ticket into the industry, but it is not the easiest thing to get.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for five years.

What do I think about the stability of the solution?

You expect reliability and security when you're using Cisco. If you're getting a switch from some manufacturer on the other side of the world, it may fail after 10,000 hours.

What do I think about the scalability of the solution?

It is pretty good. Our clients are more on the large side. 

With 4500 Series, you can add extra blades pretty easily, which makes things easier. You can also just stack them on top of 3850s or something else, add ports, and connect with fiber or ethernet. You're good to go. It is pretty easy.

How are customer service and technical support?

I have not used them.

Which solution did I use previously and why did I switch?

I have always used Cisco.

How was the initial setup?

Depending on the use case, it can be pretty complex, but it is all done by people who are trained on it. The fact that you need somebody trained to do it means that it is pretty complex.

What's my experience with pricing, setup cost, and licensing?

Cisco switches are expensive. Their price range is based not only on what the product does but also the name in the industry. 

They are good at what they do. If you need a better product, there are other lineups available.

What other advice do I have?

Make sure that you buy the right product and it does what you want. Don't get something that won't be what you think it will do.

I would rate Cisco Catalyst Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1331349 - PeerSpot reviewer
IT infrastructure manager at a legal firm with 51-200 employees
Real User
Top 20
Scalable, reliable, and it is easy to find trained engineers
Pros and Cons
  • "The biggest advantage of having this solution is that it is easy to find engineers, and they are cheaper than hiring HP engineers."
  • "I would like to see better compatibility between Cisco and other vendors."

What is our primary use case?

I design, implement, and troubleshoot networks that use Cisco switches. I am involved in every part of the design, including wireless.

What is most valuable?

The biggest advantage of having this solution is that it is easy to find engineers, and they are cheaper than hiring HP engineers. HP engineers are difficult to find and you have to train them, which brings up the price of an HP solution.

What needs improvement?

Cisco switches are really expensive compared to other solutions, which is something that should be improved. They are almost double in price.

As of late, Cisco has been moving from one technology to the next and they don't support each other. If you want new features then you have to buy a new product and forget about the old one. This is from a licensing perspective. For example, the Cisco DNA license versus then Cisco One license are things that I don't know about.

I would like to see better compatibility between Cisco and other vendors. There are a lot of features that are for Cisco devices only, and when you bring in a second or third vendor there are a lot of problems. Fixing this incompatibility would be an improvement. I have not tried a lot of other brands, but I have connected both Huawei and Aruba Wireless with Cisco. Connecting Huawei with Aruba Wireless works well with no hangs. However, connecting Cisco and Huawei is terrible. Sometimes you have to restart one, whereas other times you have to restart the other. I do not recommend mixing equipment between these two companies.

For how long have I used the solution?

I have been working with Cisco Catalyst switches for close to 11 years.

What do I think about the stability of the solution?

If the switch is set up properly in the first place then you don't need to come back to do anything with it. This is especially true with the Catalyst 3750. It is the most stable thing in the world. I have found that some of the newer switches will hang or lose their configuration, but this never happened with the 3750.

For example, I have faced a lot of problems with the 3850, especially if there are Aruba access points. Sometimes, it will just reject the access point, although when I bring a new one, it will allow it. Sometimes the VLAN, itself, hangs. Then you can put in another VLAN and it will work. There are a lot of mysterious things that I could not find an explanation for.

What do I think about the scalability of the solution?

I have not faced any problem with scalability.

In my opinion, the Catalyst switches are for enterprise-level organizations with 5,000 or more employees. If there are 1,000 or fewer employees then any switch will manage.

Some of the places I have worked in had networks with 20,000 to 70,000 users. 

How are customer service and technical support?

I have not contacted technical support from Cisco. I have friends and colleagues who have received support but I just keep reading, then trial and error until I get it. I wouldn't want to pay for support if I don't use it. The only time I would require support is a hardware failure.

I have worked on two projects in the past where support licenses were purchased for a year. What I found was that I could purchase four additional switches and in total, they would cost less than the support. Those switches then go into storage and if one of the others fails then a replacement is available. Ultimately, it is much, much cheaper.

Which solution did I use previously and why did I switch?

I have always used Cisco networking solutions, although we are opening a new branch and I think that this time, we will use HP. They do not want to pay one to two million dollars for IT infrastructure. With HP, if they have to pay half a million then they will approve it.

I have experience with a hybrid environment where it was a Cisco LAN and an HP Aruba wireless LAN, and I didn't like it. I was losing some great options. Based on that experience, I think that all of the hardware should be from a single vendor. Either Cisco all the way, or HP Aruba all the way.

How was the initial setup?

It is very easy and very straightforward to set up and deploy. It takes maybe 15 to 30 minutes to get it working.

What's my experience with pricing, setup cost, and licensing?

The price of Cisco equipment is very expensive and you have to pay extra for support.

What other advice do I have?

My advice for anybody who is implementing this solution is to design the system well before deploying it. You have to consider all of the aspects and all of the options. Always beware. If there is a 1% chance of failure then consider it to be a 90% failure rate because when it fails, you will have options. Always have a plan A, B, C, and D. In my experience, sometimes all of the plans will fail, and sometimes the first one succeeds.

I can't give them a perfect market but they undeniably are of good quality.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Radek Skrivanek - PeerSpot reviewer
Department Leader: Project Leadership Production Compact at SKODA AUTO a.s.
Real User
Top 5
Useful in VPN connections but deployment is complicated and pricing is expensive
Pros and Cons
  • "The tool's administration is easy."
  • "Cisco Catalyst Switches' pricing can be cheaper."

What is our primary use case?

Cisco Catalyst Switches helps us with VPN connection. 

What is most valuable?

The tool's administration is easy. 

What needs improvement?

Cisco Catalyst Switches' pricing can be cheaper. 

For how long have I used the solution?

I have been using the product for a few years. 

What do I think about the stability of the solution?

Cisco Catalyst Switches is stable. 

What do I think about the scalability of the solution?

The tool is scalable. My company has 20000 users. My company has plans to increase its usage. 

How was the initial setup?

The tool's deployment is complicated due to the VPN. We have a certified administrator who makes the deployment easier. You need ten resources to help with the deployment process. 

What's my experience with pricing, setup cost, and licensing?

You don't have to pay any additional costs while using the product. 

What other advice do I have?

I rate Cisco Catalyst Switches a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.