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Senior Infrastructure Solutions Specialist at Fiber Misr
Real User
Recommended for its abilities, durability, and the support
Pros and Cons
  • "Cisco comes with built-in software access for network devices."
  • "Cisco is dedicated to providing their customers with the latest technology, but it comes with a price. It's expensive when compared to competitors' products."

What is our primary use case?

My primary use case is providing Catalyst switches for the edge and campus networking. You may have lots of IoT switches, like surveillance access points and you need to implement IPE switches that deliver the power and networking through the endpoint sensors. Most of these are considered access switches. We then implement the distribution layer that links all of the access switches and network traffic, then move to the course switches that handle all the packets and connect all the buildings to each other. After, the core is connected to the firewall, from Cisco as well, to get out of building to the internet. So the core portfolio comes from access to the core. I end with the firewall and the routers to the internet.

Cisco's support is called SMARTnet, but we provide support to customers in case of any troubleshooting or if it's on-premises. We act as a mid-layer between the customer and Cisco. Most customers deploy it on-premises, but some prefer to build their own private cloud. 

What is most valuable?

The most valuable feature is that Cisco comes with built-in software access for network devices. You may use SDN for SD-Access, so you don't need to configure each switch with its own configuration, but can deploy the configuration from a single point of management. You can also monitor the traffic and access for the users. Especially if they are using their own laptops, you can make a VLAN for each switch. Cisco is a very stable portfolio format considering the network features and the heavy duties of traffic.

What needs improvement?

The prices could be improved. Cisco is dedicated to providing their customers with the latest technology, but it comes with a price. It's very expensive and when compared to competitors' products, like HP or Aruba, this is the most expensive one. 

I can't think of any additional features I would like to see in the next version. The features included are sufficient. 

For how long have I used the solution?

I have been working with Cisco Catalyst for more than ten years. 

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November 2024
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What do I think about the stability of the solution?

Cisco is famous for its stability and operating system. It's a very stable platform for heavy-duty network traffic. 

What do I think about the scalability of the solution?

Catalyst is easy to scale, especially because of stacking. The stack member can reach out to each member per the tech stack group as well as for Catalyst. As long as you have a sufficient number of ports in the core and distribution, you can scale and connect as much as you need in the access layers. If you exceed the number of ports existing in the distribution, you can add another distribution layer and connect them together to extend the number of endpoints. 

How are customer service and support?

I have been satisfied with technical support. Especially when it comes to hardware attachments, their response is very fast, and almost by the next business day, we're able to go and replace it on-premises for a customer. 

How was the initial setup?

The process was simple and straightforward. Most of us started our first year by taking Cisco courses, so we are talented at implementing and configuring Cisco switches. It depends on the project, but if you are looking at full premises with maybe 20 switches, the setup should take around three or four days. 

What about the implementation team?

We implemented through an in-house team. We are partnered with Cisco and have our own professional service team certification in data center, networking, security, and collaboration systems. 

What's my experience with pricing, setup cost, and licensing?

This is expensive, even when compared to competitors' products. 

The Catalyst doesn't come with licensing, but it comes with models. It comes with nine key series, each with its own purpose: some are for access, some for distribution, and some for the core, so it's not a matter of licensing. The only licensing that you are using with Catalyst is either the Essential or Advantage licensing, which represents Layer 2 or Layer 3 switches. If you are going to use Layer 3 for routing, use the Advantage license. Otherwise, use the Essential license, which is meant for the access switches. 

Which other solutions did I evaluate?

Dell EMC has a magnificent working portfolio, but customers still may not trust its durability and reliability. Most customers will choose Cisco rather than Dell EMC, even though Dell EMC has a reliable reputation and is very cost-effective. Yet, from my side as a partner and someone who works a lot with technology, I would recommend Dell EMC for customers with a smaller budget that needs a flexible and a cost-effective solution, rather than picking a small solution from Cisco. I would commit to buying a large solution from Dell EMC, then going with a reliable solution provider. 

What other advice do I have?

I would recommend Cisco Catalyst for its abilities, durability, and the support. Cisco is very familiar—all engineers know Cisco very well—and we can handle the troubleshooting and configuration. 

The Advantage license is suitable for large companies. All of the oil and gas sectors use the Advantage license for their switches. Even they are not going to use all the layers or access switches, but they invest a lot and have a huge budget for networking. For a small or medium company, you could use and split the Essential license and the Advantage one based on building needs in order to optimize the cost and make sure your solution is cost-effective.

I would rate Cisco a nine out of ten. Not a ten because of the high price. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1548180 - PeerSpot reviewer
Network Engineer at a manufacturing company with 10,001+ employees
Vendor
Extremely stable and very high quality with pretty good technical support
Pros and Cons
  • "The quality of a Cisco switch is very high. They are extremely stable."
  • "Cisco should work to lower its costs. It's quite expensive right now."

What is our primary use case?

We primarily use the solution for the switching capabilities.

What is most valuable?

The initial setup of the product is pretty simple and straightforward.

The solution is adding more automation capabilities.

The quality of a Cisco switch is very high. They are extremely stable.

What needs improvement?

Cisco should work to lower its costs. It's quite expensive right now. They force the customer to buy the DNA license and that shouldn't be the case.

Instead of making automation cheaper, they are making it more expensive and clients don't like it.

They really need to simplify their licensing and simplify moving to a controller base. 

The scalability is limited.

Cisco also owns Meraki, however, they keep these switches as separate products, and customers are confused by that. Meraki has a lot of features and a customer questions why those features are there and not here. Meraki also allows for more integrations with solutions such as HP, and it's harder to integrate Cisco. 

The same is true of Nexus switches, which basically do the same thing and yet everything is siloed. It's confusing for the clients. 

For how long have I used the solution?

I've been using the solution for about 20 years. It's been two decades. I've had a lot of time to get to know the product.

What do I think about the stability of the solution?

Cisco switches are of very high quality, which makes them very stable. It's a very strong selling point for the product. It doesn't crash or freeze. There are no bugs or glitches. It's very reliable.

What do I think about the scalability of the solution?

The scalability is limited. There are other solutions that can do it better. Cisco is not number one in this respect - especially as more companies head toward the cloud. Luxul, for example, offers better scalability - if that is what a company is looking for.

We tend to use the solution quite extensively.

How are customer service and technical support?

I've used Cisco for 20 years or so and therefore have had encounters with technical support. I would note that the first 15 or so years had been very great and I would describe them as very helpful and responsive. However, as of the last five years, I find they are going south. They aren't as good as they used to be. It's still okay. It's just not as good as it was.

Whereas in the past I've given them five out of five stars, now I would rate them at a four.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution. We're mostly a Cisco shop.

How was the initial setup?

The initial setup is not overly complex. To set up a switch is not a big issue. I see Cisco is trying to go into the DNA to do some automation.  

Every site is different in terms of deployment and the number of switches/users. On every site, we have two engineers and we're also doing web support. The setup is a one-time thing and the switches are pretty stable, and therefore it doesn't take us much time to do an implementation so long as there are no hardware failures.

What about the implementation team?

I handled the implementation myself. I did not need the assistance of a consultant or implementor. I have enough experience to handle it at this point.

What was our ROI?

I've used a few different switches and I wouldn't say that you necessarily get a better ROI just because you use Cisco.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is quite high. There are other cheaper options. On Cisco, you're paying probably double or triple times the cost. 

Many people don't like the complexity. It should be simpler and offer a low cost. The reason people are looking for automation is that they are looking to lower costs, however, if you go to Cisco solutions, the automation solution is very expensive. This is the opposite of the customer expectations.

I do not do the purchasing directly and therefore I can't estimate an exact cost for the product.

Which other solutions did I evaluate?

I've used Juniper and HPE switches, and, if you were to compare them, I'd say there isn't too much of a difference. The functionality is pretty much the same.

You can also compare the solution to Luxul, which has better scalability.

What other advice do I have?

We are a customer.

Cisco tries to move clients over to their own ecosystem so that they are only using Cisco from end-to-end.

The solution is very good for enterprises, however, it might be a bit much for a small company that may only need one switch.

If the costs are not a concern for an organization, I would recommend the product.

I'd rate the solution at an eight out of ten. We've been very happy with the stability on offer, however, the pricing isn't the greatest and the licensing is confusing. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Cisco Catalyst Switches
November 2024
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Itsikc BenTolila - PeerSpot reviewer
Founder & CEO at Malam-Team
Real User
Great features, good support, and easy to set up
Pros and Cons
  • "The solution offers great scalability."
  • "The product could always be more secure."

What is our primary use case?

The solution is primarily used for the access layer, distribution layer, core layer - the three layers as well as a signal fabric that is managed through the DNA center.

What is most valuable?

The performance is great.

The solution offers great scalability. 

We have found the pricing to be okay. It's not overly expensive. 

It has all of the features we need.

I've been pleased with the level of security.

The setup process is simple.

We've been happy with technical support.

What needs improvement?

We would like to see more automation integrated into the solution in future releases. 

The product could always be more secure.

For how long have I used the solution?

I've used the solution for many years. It's been a while. 

What do I think about the stability of the solution?

The stability of the product is pretty good. There are no bugs or glitches. The performance is reliable. 

What do I think about the scalability of the solution?

The solution scales well. If a company needs to expand it, it can.

We have customers on the solution that have 5- to 100 users and others that have thousands.

How are customer service and support?

We've been very satisfied with technical support. Overall, it has been good. 

How was the initial setup?

The initial setup is not overly complex or difficult. It is simple and straightforward. 

The number of people you need to maintain the product depends on how large it gets. Naturally, the bigger it is the more people you need. The size of the network will determine the maintenance requirements. 

What's my experience with pricing, setup cost, and licensing?

The price of the solution is good. It's reasonably priced. The licensing fee depends on the setup.

What other advice do I have?

I'm an integrator for Catalyst.

I would rate the solution an eight out of ten. I'd recommend it as a product to others. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Radek Skrivanek - PeerSpot reviewer
Department Leader: Project Leadership Production Compact at SKODA AUTO a.s.
Real User
Top 5
Easy to manage, scalable, but could be more secure
Pros and Cons
  • "One of the main features of this solution is it is easy to manage."
  • "The security of the solution could be improved, it is really important to us."

What is our primary use case?

We use this solution in our server room for end-user network conductivity.

What is most valuable?

One of the main features of this solution is it is easy to manage.

What needs improvement?

The security of the solution could be improved, it is really important to us.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

The stability of the solution is good but could always improve.

What do I think about the scalability of the solution?

The solution is scalable and we have approximately 1,000 computers using it.

How are customer service and technical support?

The support is good.

Which solution did I use previously and why did I switch?

I have previously used HP and other Cisco switches.

How was the initial setup?

The installation could be easier.

What about the implementation team?

We have five technicians for the deployment and maintenance.

What other advice do I have?

I would recommend this solution to others.

I rate Cisco Catalyst Switches a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1353324 - PeerSpot reviewer
Information Technology & Audio Visual Engineer at a non-tech company with 10,001+ employees
Real User
Great PoE capability, good scalability, and useful analytics
Pros and Cons
  • "The PoE capability of Catalyst Switches is great for using WAPs and other PoE equipment, such as security cameras."
  • "I would like to see better efficiency. They are powering all the PoE ports 100% of the time instead of powering only when there is a draw on them. It has too many options. Therefore, there is a reasonably high barrier to entry in terms of learning about this stuff. A lot of times, you need to be a CCNA, which is like your ticket into the industry, but it is not the easiest thing to get."

What is our primary use case?

We deploy various Cisco solutions, such as Catalyst 3850 to 4500, 9000 Series, and Nexus lineup for data centers.

We've got various clients, ranging from financial services to hotels and higher education facilities. There are many use cases, such as data centers, disaster recovery.

How has it helped my organization?

Our clients are able to get analytics on how often people are in rooms or using a certain area of a building. By doing this, in the future, they can often opt for a slightly smaller space and use multi-purpose rooms instead. They have higher efficiency and lower overhead for rent and other things.

What is most valuable?

The PoE capability of Catalyst Switches is great for using WAPs and other PoE equipment, such as security cameras.

What needs improvement?

I would like to see better efficiency. They are powering all the PoE ports 100% of the time instead of powering only when there is a draw on them.

It has too many options. Therefore, there is a reasonably high barrier to entry in terms of learning about this stuff. A lot of times, you need to be a CCNA, which is like your ticket into the industry, but it is not the easiest thing to get.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for five years.

What do I think about the stability of the solution?

You expect reliability and security when you're using Cisco. If you're getting a switch from some manufacturer on the other side of the world, it may fail after 10,000 hours.

What do I think about the scalability of the solution?

It is pretty good. Our clients are more on the large side. 

With 4500 Series, you can add extra blades pretty easily, which makes things easier. You can also just stack them on top of 3850s or something else, add ports, and connect with fiber or ethernet. You're good to go. It is pretty easy.

How are customer service and technical support?

I have not used them.

Which solution did I use previously and why did I switch?

I have always used Cisco.

How was the initial setup?

Depending on the use case, it can be pretty complex, but it is all done by people who are trained on it. The fact that you need somebody trained to do it means that it is pretty complex.

What's my experience with pricing, setup cost, and licensing?

Cisco switches are expensive. Their price range is based not only on what the product does but also the name in the industry. 

They are good at what they do. If you need a better product, there are other lineups available.

What other advice do I have?

Make sure that you buy the right product and it does what you want. Don't get something that won't be what you think it will do.

I would rate Cisco Catalyst Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
JaromirLikavec - PeerSpot reviewer
Senior Network Engineer, IT Manager at a educational organization with 51-200 employees
Real User
Feature-rich, secure, and supports virtual stacking
Pros and Cons
  • "This is a feature-rich product and the newer models have improved features that allow for many new possibilities."
  • "My company would prefer that the price was more cost-effective."

What is most valuable?

The security is very nice.

This is a feature-rich product and the newer models have improved features that allow for many new possibilities.

The virtual stacking feature is helpful.

What needs improvement?

My company would prefer that the price was more cost-effective.

For how long have I used the solution?

I have been working with Cisco Switches for approximately 25 years.

What do I think about the stability of the solution?

With respect to stability, Cisco is a vendor that we can rely on.

Which solution did I use previously and why did I switch?

I work with a variety of Cisco network products, including Cisco Wireless.

What's my experience with pricing, setup cost, and licensing?

Pricing from Cisco is expensive but we pay for the reliability.

Which other solutions did I evaluate?

I am in the process of changing my core networking infrastructure, and I am moving into the new portfolio that is offered by Cisco. My boss regularly asks whether we can change from Cisco to another vendor to get better pricing, but I always reject this. We rely on Cisco.

When you have a homogenous network, as I do with only Cisco networking products, with no other components, then all of the features from the old platforms are available. I can use the same access procedures, regardless of whether the device is wireless, wired, or remotely accessed.

What other advice do I have?

Overall, I am satisfied with Cisco Catalyst switches. The only complaint that my company has is about the pricing.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer959808 - PeerSpot reviewer
eTrading Manager at a financial services firm with 10,001+ employees
Real User
Does not account for personal automization and is not geared towards leading enterprises, but is a reliable solution with extensive support
Pros and Cons
  • "As there are many who are knowledgeable of this technology, this translates into extensive support for it."
  • "Personal automatization is a feature that should be addressed."

What is our primary use case?

I work in a big Colombian bank and we use the solution for the campus connectivity involving, perhaps, 23 buildings.

What is most valuable?

Cisco boasts very reliable technology.

As there are many who are knowledgeable of this technology, this translates into much support for it. The main feature we like is its easy support. 

What needs improvement?

The managing of the changes and automatization should be addressed. We don't have control of the changes involving automation. In terms of what is new, network technologies and those on the cloud, the solution is outdated. Personal automatization is a feature that should be addressed. 

As we are experienced with the solution, we found the initial setup to be easy, but an enterprise which is more new to this technology may find the implementation and deployment to be somewhat challenging. 

While the solution was very good for its time, this may not be so, at present, for big, leading enterprises, such as a bank consisting of 10,000 people. 

For how long have I used the solution?

I have been using Cisco Catalyst Switches for, perhaps, five years.

What do I think about the stability of the solution?

The technology underpinning the solution is very stable and reliable. 

What do I think about the scalability of the solution?

The scalability is good. 

We do not have plans, at present, to increase the usage, as we wish to change the technology several months down the line, the solution being included in these future plans. 

How are customer service and support?

As there are many who are knowledgeable of this technology, this translates into much support for it. The main feature we like is its easy support.

Which solution did I use previously and why did I switch?

We use both Cisco Catalyst Switches and HP solutions. 

How was the initial setup?

As we are experienced with the solution, we found the initial setup to be easy, but an enterprise which is more new to this technology may find the implementation and deployment to be somewhat challenging.

What about the implementation team?

We have a team of, perhaps, 20 people who are responsible for the deployment. 

What's my experience with pricing, setup cost, and licensing?

I am not knowledgeable of the licensing costs, since we have a contract for service with this partner, meaning we don't purchase the license or equipment directly. 

What other advice do I have?

Five years ago, I was involved in a project in which the solution was deployed on-premises. Yet, Colombia or the bank have made recent changes to the switches and routes, since the enterprise wishes to optimize the traffic to the cloud. This is because many of our applications involve AWS. 

I would estimate that we have 10,000 users making use of the solution.

The solution takes advantage of very stable and reliable technology. 

The main features of the solution are its reliability and security. With the current technology, there are many enterprises that can design secure solutions. Other solutions do not provide for the same measure of security. I feel this to be a good feature. 

I rate Cisco Catalyst Switches as a five out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tham Cm - PeerSpot reviewer
Owner at Cmsa
Real User
Top 5
Easy to configure, but its pricing and stability could be improved
Pros and Cons
  • "Since Cisco Catalyst Switches don't go online, they are secured."
  • "The solution’s pricing and stability could be improved."

What is most valuable?

Since Cisco Catalyst Switches don't go online, they are secured. The solution is not on the same network as the users.

What needs improvement?

The solution’s pricing and stability could be improved.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for a couple of years.

What do I think about the stability of the solution?

We haven’t received any complaints from our customers regarding the solution’s stability.

I rate the solution a seven or eight out of ten for stability.

What do I think about the scalability of the solution?

Cisco Catalyst Switches is a scalable solution, and two customers are working with the solution.

What about the implementation team?

We configure the solution for our customers within 30 minutes. You can open the switch console on the device and configure it.

What was our ROI?

The solution is too expensive for me, and I will never have a return on investment with it.

What's my experience with pricing, setup cost, and licensing?

Cisco Catalyst Switches is a very expensive solution. I do not pay for a license for the solution.

What other advice do I have?

We don't manage Cisco Catalyst Switches once it's configured. Two people from the tech support team are involved in the solution’s deployment and maintenance. I wouldn’t recommend Cisco Catalyst Switches to other users because it’s expensive.

Overall, I rate the solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
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Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.