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reviewer1238931 - PeerSpot reviewer
Junior Network Engineer at a tech services company with 11-50 employees
Real User
Good scalability with very nice stability and good flexibility
Pros and Cons
  • "The scalability is excellent."
  • "The configuration process is hard."

What is our primary use case?

We have clients that have application servers and we offer our services to them. The switches are provided alongside Cisco Firewall and they also integrate into Cisco storage.

What is most valuable?

The product is easy to use. It's very user friendly and simple to navigate.

The solution offers very good stability.

We've found the product to be quite flexible.

It integrates well with other solutions, including other Cisco solutions especially.

We've found the technical support to be quite helpful.

The scalability is excellent.

What needs improvement?

The implementation of the solution is a little bit difficult. It would be nicer if the process was a bit easier.

The configuration process is hard.

The pricing of the solution is quite high.

For how long have I used the solution?

I started working with the solution a few months ago. It hasn't been too long just yet. I'm still relatively new to the product. I'd say that it has been almost six months or so.

Buyer's Guide
Cisco Catalyst Switches
March 2025
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What do I think about the stability of the solution?

The product offers very good stability. It's reliable. We haven't had issues with bugs. It's not glitchy. It doesn't crash or freeze. It's been very good overall.

What do I think about the scalability of the solution?

The solution is quite scalable. If a company needs to expand it, it can do so. It's not a problem at all.

How are customer service and support?

Technical support is excellent. It's much better than other solutions. They're very helpful and responsive. They're very good at helping if we run into issues with implementations. We've more than satisfied with the level of support we receive from them.

That said, I have had a bad experience once or twice where we had an issue with an appliance and some licensing. It took Cisco a month to get the license figured out successfully. The issue was that there wasn't enough knowledge about the product and it affected the support.

However, one of the last issues we had, we were assigned a senior level person and she was very good. She sorted everything out and got it deployed in one or two hours.

Therefore, as long as you get a knowledgeable person, you're going to have a very good experience.

Which solution did I use previously and why did I switch?

While I am aware of our company using different switches in the past, I was not a part of the project. I'm not sure what product they were using.

How was the initial setup?

The Cisco implementation is tough. It's not straightforward per se. However, it's very important for the network level solutions. It's more difficult than Fortinet or other vendors. At the same time, their support for their solution is very effective and in that sense, they are actually much better than other vendors. That's why everyone prefers Cisco. They offer good help if you run into trouble.

In terms of deployment, the product takes about two or three weeks to deploy. If you are adding Fortinet or other solutions, you're looking at a month and a half for a full deployment.

What's my experience with pricing, setup cost, and licensing?

The pricing for Cisco is expensive. However, they offer very good support services. 

What other advice do I have?

I'm not sure of the switch model. I work remotely. It would be hard for me to check.

We're a vendor company. We're Cisco partners. We have almost 10 engineers and about two or three people are dedicated to Cisco.

I'd recommend this solution to other users. I would warn companies, however, that the implementation process is tough. It's good to have some sort of support in order to deploy the solution effectively and correctly. Without help, if you don't know what you are doing, you may run into issues.

In general, I would rate the solution at a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1365339 - PeerSpot reviewer
Network and Infrastructure Engineer at a tech vendor with 1-10 employees
Real User
Easy to configure, good documentation, and the community support is helpful
Pros and Cons
  • "The most valuable feature is the ease of configuring a switch."
  • "Reducing the price would be an improvement."

What is our primary use case?

I am a network engineer and work primarily on Cisco products, including the Catalyst Switches.

What is most valuable?

The most valuable feature is the ease of configuring a switch. It gives you a lot of control.

The community support is good.

I am satisfied with the documentation that is provided by Cisco.

What needs improvement?

Reducing the price would be an improvement.

For how long have I used the solution?

I have been using Cisco Catalyst switches for the past year.

What do I think about the stability of the solution?

This solution is definitely stable.

What do I think about the scalability of the solution?

I would say that this product is scalable.

How are customer service and technical support?

I have never used the Cisco technical support. The community support is pretty good and there are a lot of resources available online.

Which solution did I use previously and why did I switch?

I have not used networking products by another vendor.

How was the initial setup?

Catalyst switches are pretty easy to install. It takes between 20 and 30 minutes per switch.

What about the implementation team?

I am the only person who is maintaining the switches.

What other advice do I have?

This is a product that works find and I definitely recommend it. Interface-wise, it is pretty straightforward and I haven't had any issues with it.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Cisco Catalyst Switches
March 2025
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
841,152 professionals have used our research since 2012.
reviewer980556 - PeerSpot reviewer
Network Engineer at a tech services company with 501-1,000 employees
Real User
The system runs very well, we haven't experienced any downtime
Pros and Cons
  • "The new series has lots of great features, it's really lovely. From a management perspective, or a policy creation perspective, which we are seeing in the Catalyst 9000 series it is great."
  • "The current catalyst is probably outdated so we will most likely move to the newer version of the solution soon."

What is our primary use case?

Our primary use case is system integration on the client end. We propose this solution to our customers based on their individual capacities and requirements. We have also been using the basic functionalities of the tool internally, very basic not to any high-end degree. 

How has it helped my organization?

I personally have never faced any kind of issues. The system is running very well and does what I need it to do. If there are any failures or problems we can resolve them quickly. We are able to get things up and running again and accomplish tasks after a failure within a few hour's time. We are very happy with what we are getting from our Cisco Catalyst Switches solution.

What is most valuable?

The new series has lots of great features; it's really lovely. From a management perspective, a policy creation perspective, and a utility perspective; the functionality we are seeing in the Catalyst 9000 series is great.

What needs improvement?

The current catalyst is probably outdated so we will most likely move to the newer version of the solution soon. 

Some additional features that should be included in the next release could include the ability to create real integration, standard policy pushing, and optimizations.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

The product is very stable in all environments. We haven't experienced any problems.

What do I think about the scalability of the solution?

The scalability is great. I have to say that the Cisco Catalyst solution provides the scalability directly in line with our needs.

How are customer service and technical support?

Our technical support experience has been very good. We have mainly relied on our internal team for technical support and maintenance.

Which solution did I use previously and why did I switch?

In the past, we used a different solution but it was a long time ago and I really can't remember what it was.

How was the initial setup?

Since we are all certified engineers we found the initial setup to be straightforward. 

What about the implementation team?

The implementation was done in-house.

What was our ROI?

I believe that our return on investment is excellent mainly due to the fact that we haven't experienced any downtime, no issues at all. This is one of the reasons I believe the production is a good solution; it's a sound investment. We are not losing any time.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing are fine. To be honest we have found that this tool is able to meet all of our expectations at this time. This solution is agile and meets our expectations.

What other advice do I have?

Overall, I can say that the Cisco Catalyst Solution is a very stable product. Technical support is good from our experience. Everybody seems to know and work well with the tool, including management cross-functionally it's a tool that we enjoy using.

I would rate it an eight out of ten. The only reason I'm not giving this solution a slightly high rating is due to the fact that we are seeing improvements in the new series of this solution. What we are seeing and what we are expecting are great improvements; the management team likes the new type of architecture we are seeing in the new series of the tool. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1689987 - PeerSpot reviewer
Network Operations Center Engineer at a tech company with 51-200 employees
Real User
Stable, simple to use, and the technical support is good, but the pricing could be better
Pros and Cons
    • "If they worked on lowering the price, they would be able to attract more customers."

    What is our primary use case?

    This solution is used to strengthen our connections, connect to the network, as a router to multiple systems, network management, and monitoring.

    What is most valuable?

    The configuration is the most valuable feature of this solution.

    It is easy to use.

    For how long have I used the solution?

    I have been working with Cisco Catalyst Switches for one year.

    We are working with the 3750 series.

    What do I think about the stability of the solution?

     The stability of Cisco Catalyst Switches is good.

    What do I think about the scalability of the solution?

    It's a scalable product.

    This solution is used by 1,000 customers.

    How are customer service and support?

    Technical support is good.

    Which solution did I use previously and why did I switch?

    We use Cisco Routers as well as Huawei Routers, and Cisco Linksys.

    How was the initial setup?

    The initial setup was straightforward. 

    The solution took them two and a half years to implement.

    What about the implementation team?

    We have a fiber team that handles solution maintenance and helps us with some technical issues.

    What's my experience with pricing, setup cost, and licensing?

    The cost could be reduced.

    If they worked on lowering the price, they would be able to attract more customers.

    We are consultants who provide licensing to our clients.

    What other advice do I have?

    When I graduate, I will have improved my English and will be able to perform more tasks.

    I am in charge of the data while learning how to deploy this solution.

    I would rate Cisco Catalyst Switches a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    IT Infrastructure Administrator at Concepcion Business Services Inc
    User
    Keeps our network connections in a healthy state
    Pros and Cons
    • "It helps keep our network connections in a healthy state."

      What is our primary use case?

      Our primary use is LAN and WAN links for our enterprise network. 

      Cisco Catalyst is used to connect all our WAN links to a central data center. 

      How has it helped my organization?

      • Low maintenance and very stable; not much of a problem. 
      • It helps keep our network connections in a healthy state. 

      What is most valuable?

      • VLAN
      • Routing capabilities and security features 
      • It can easily be enabled and used as need dictates. 

      For how long have I used the solution?

      One to three years.

      What's my experience with pricing, setup cost, and licensing?

      It has a very high cost, but understandably, due to its very good quality. This is the reason why some customers opt to buy cheaper brands with same/similar features.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      reviewer935562 - PeerSpot reviewer
      Senior Buyer at a tech services company with 1-10 employees
      Real User
      A stable and scalable solution which is easy to install
      Pros and Cons
      • "The solution is stable."
      • "The general price of the solution could be cheaper."

      What is our primary use case?

      I do not recall which version we are using. 

      We use the solution with our networks. 

      What needs improvement?

      The general price of the solution could be cheaper. 

      For how long have I used the solution?

      We have been using Cisco Catalyst Switches for around five years. 

      What do I think about the stability of the solution?

      The solution is stable. 

      What do I think about the scalability of the solution?

      The solution is scalable. 

      How are customer service and support?

      I have not had contact with technical support. 

      Which solution did I use previously and why did I switch?

      We did not use other solutions prior to the one we are using at present. 

      How was the initial setup?

      The solution was easy to install it.

      This took around half a day. 

      What about the implementation team?

      Installation can be done on one's own. 

      We have two people responsible for the deployment and maintenance. 

      What's my experience with pricing, setup cost, and licensing?

      The general price of the solution could be cheaper.

      What other advice do I have?

      I would recommend this solution to others. 

      There are, perhaps, five users making use of the solution. 

      I rate Cisco Catalyst Switches as an eight out of ten. 

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      reviewer1120785 - PeerSpot reviewer
      Network Engineer at a tech services company with 51-200 employees
      Real User
      Stable and scalable network switches with great technical support
      Pros and Cons
      • "I find their system throughput and Cisco support very useful."
      • "The price can definitely be lower."

      What is most valuable?

      I find their system throughput and Cisco support very useful.

      What needs improvement?

      The price can definitely be lower. I also think that a Combi Port should be added to the next release.

      For how long have I used the solution?

      I have been using Cisco Catalyst Switches for about two years. 

      What do I think about the stability of the solution?

      They're quite stable. Our Cisco Catalyst Switches have been working for many years. 

      What do I think about the scalability of the solution?

      Cisco Catalyst Switches are very scalable.

      How are customer service and technical support?

      Technical support is great. 

      How was the initial setup?

      The initial setup is easy.

      What's my experience with pricing, setup cost, and licensing?

      The price can definitely be lower. I think the quality is much higher than the other LANs, but the price must be lower on this.

      What other advice do I have?

      On a scale from one to ten, I would give Cisco Catalyst Switches an eight.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
      PeerSpot user
      Buyer's Guide
      Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
      Updated: March 2025
      Buyer's Guide
      Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.