We are using Cisco Catalyst Switches as a network switch in our organization.
IT Manager at a construction company with 1-10 employees
High performance, scalable, and reliable
Pros and Cons
- "The solution has high performance and we do not have to troubleshoot the network."
What is our primary use case?
What is most valuable?
The solution has high performance and we do not have to troubleshoot the network.
For how long have I used the solution?
I have been using Cisco Catalyst Switches for approximately 20 years.
What do I think about the stability of the solution?
I have found Cisco Catalyst Switches to be stable, we do not have any packet loss issues.
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What do I think about the scalability of the solution?
Cisco Catalyst Switches is scalable, we can expand the network regularly.
We have approximately 150 people using the solution in our organization.
How are customer service and support?
We used technical support during the installation but after we did not use them often.
Which solution did I use previously and why did I switch?
We have used other smaller solutions in the past but we have moved back to Cisco solutions.
How was the initial setup?
It takes a few hours to have the hardware installed.
What about the implementation team?
We have a team of two engineers that do the implementation of the solution.
What's my experience with pricing, setup cost, and licensing?
We are on an annual license to use this solution and the price of the solution could be reduced. We have spent hundreds of thousands on our Wi-Fi network.
What other advice do I have?
I highly recommend this solution to others.
I rate Cisco Catalyst Switches a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer at a security firm with 11-50 employees
A stable and scalable solution with expert technical support and good performance
Pros and Cons
- "The technical support is at an expert level."
- "The GUI should be addressed."
What is our primary use case?
We use the solution both in my company and in those of my customers.
What needs improvement?
The GUI should be addressed. I am not certain if they have this.
The solution is kind of expensive when compared with other products.
For how long have I used the solution?
We have been using Cisco Catalyst Switches for two years.
What do I think about the stability of the solution?
The solution is definitely stable.
What do I think about the scalability of the solution?
The solution is certainly scalable.
How are customer service and support?
The technical support is at an expert level.
How was the initial setup?
One only need have a feel for the setup to do this. Technically speaking, this is quite fine.
What's my experience with pricing, setup cost, and licensing?
When compared with other products, the solution is kind of on the expensive side.
What other advice do I have?
We are satisfied with the solution. It demonstrates good performance.
We rate Cisco Catalyst Switches as a nine-point-five out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Buyer's Guide
Cisco Catalyst Switches
November 2024
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816,406 professionals have used our research since 2012.
Founder, Director at a tech services company with 1-10 employees
Stable and one of the easiest solutions to run and manage
Pros and Cons
- "The solution is stable."
- "The solution offers a bit of complexity and you need a specialized workforce."
What is our primary use case?
Office network
How has it helped my organization?
Stable solution
What is most valuable?
Everyone knows Cisco as a product. It is definitely one of the easiest solutions to run and manage.
It's a product that has dominated the marketplace for many years.
You have many professionals out there who are Cisco-certified, which makes them comfortable working with Cisco. Therefore, getting a trained workforce is easy when you look at Cisco from a deployment perspective.
The solution is stable.
What needs improvement?
The solution offers a bit of complexity and you need a specialized workforce.
The scalability can be a bit limited due to the stacking topology which limits the number of switches that can be added in a given stack
It's always a while before you can get through to technical support.
For how long have I used the solution?
I've been dealing with the solution for a few weeks to a few months.
What do I think about the stability of the solution?
The solution is very stable. It's reliable.
What do I think about the scalability of the solution?
When it comes to scalability, Cisco is the one who has been pretty heavy on the switch-stacking deployment topology, which hinders your capacity to scale, especially when you compare it against their arch-rival, Arista.
We have about ten clients who have been working with Cisco forever.
I'd recommend the solution to other organizations. When it comes to the budget, everything boils down to that and that's where Cisco would take the cake compared to Arista.
How are customer service and support?
Technical support could be better. When you call, the wait times are quite long. They need to hire more support or to work to make the wait times lower in some way.
Which solution did I use previously and why did I switch?
I also have some experience and knowledge of Arista products.
How was the initial setup?
The initial setup is something like Arista, as they do have a central deployment model. The only complaint about Cisco is that too many units have to be deployed to have things done in a much better way, which makes it costly. They could improve on that and make it easier for the administrators to implement Cisco.
The size of the technical team you need for deployment and maintenance depends
completely on the size of the network and the kind of operations that you carry out as a company. With Cisco, you likely would need at least one person for every 50 or 60 switches.
What's my experience with pricing, setup cost, and licensing?
The solution is less expensive than, for example, Arista.
What other advice do I have?
I'd rate the solution at a nine out of ten. The only complaint I have about Cisco is the wait time when you call tech support.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Consultant at a comms service provider with 501-1,000 employees
Easy to scale, efficient technical support, and affordably priced
Pros and Cons
- "Cisco Catalyst Switches are very stable."
- "I would like to see the integration of the 2960 SX switched."
What is our primary use case?
We are implementors. We implement this solution for our customers as access switches. They connect the users to the network and identify them.
What is most valuable?
The most valuable feature is network access.
What needs improvement?
I would like to see the integration of the 2960 SX switches. I would also like to see more information about them.
For how long have I used the solution?
I have been using this solution for six months.
We are using Catalyst 2960-SX and Catalyst 3560.
What do I think about the stability of the solution?
Cisco Catalyst Switches are very stable.
What do I think about the scalability of the solution?
It's a very scalable solution. They are very easy to scale.
We have approximately 40 users in our organization who are using it.
How are customer service and technical support?
Cisco technical support is very efficient.
How was the initial setup?
The initial setup was simple and straightforward.
Our administrators maintain this solution.
What about the implementation team?
We had some help from Cisco it implement these switches.
What's my experience with pricing, setup cost, and licensing?
I don't know a lot about the price, but they are affordable compared with other solutions.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Head of Project Management at a tech vendor with 1-10 employees
A reliable brand with good performance that's easy to manage
Pros and Cons
- "We'd like Cisco to integrate with other solutions, including their own."
What is our primary use case?
We're an implementor of the product. We provide this product to our clients.
What is most valuable?
The solution's most valuable aspect is the management.
Our clients really trust the brand.
The quality of the product is excellent. It offers great performance.
What needs improvement?
We'd like Cisco to integrate better with other solutions, including their own.
For how long have I used the solution?
I've been using the solution for the last two years or so.
What do I think about the stability of the solution?
The stability of the solution is very good. We haven't had any stability issues. There aren't bugs or glitches. It's good.
What do I think about the scalability of the solution?
The solution can scale. If a company needs to expand, they can do so easily.
We typically deal with medium-sized companies.
How are customer service and technical support?
The technical support of the solution is good. The clients are covered under warranty. Cisco is very responsible when it comes to covering any issues for them.
The documentation is quite good for the solution as well. It helps people understand the product.
Which solution did I use previously and why did I switch?
We also use HP and Extreme Networks. We work with a variety of solutions. We don't exclusively work with Cisco. Cisco does, however, have one of the highest product qualities on offer.
What other advice do I have?
We help our clients decide which product to use. We use Cisco and a wide variety of other products. We're implementors.
When it comes to working with Cisco, customers are consistently offered a quality product. Many of our clients need a quality product with good performance. This solution is very reliable which is why we work with it.
On a scale from one to ten, I would rate the solution at an eight.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Easy to set up and use, stable, and the support is good
Pros and Cons
- "Catalyst switches are easy to use and simple to work with."
- "I would like to see support for one-touch provisioning."
What is our primary use case?
The switches are for network infrastructure in an enterprise.
What is most valuable?
Catalyst switches are easy to use and simple to work with.
What needs improvement?
I would like to see support for one-touch provisioning.
By use zero touch provision , We do need a lot of config for system boot and other, That should be improved.
For how long have I used the solution?
I have been using Cisco Catalyst Switches for about 20 years.
What do I think about the stability of the solution?
The Catalyst Switches are stable.
What do I think about the scalability of the solution?
This is a scalable product. We have about 1,000 users.
How are customer service and technical support?
The support is amazing, although they could be a little faster.
Which solution did I use previously and why did I switch?
I have not used other similar products.
How was the initial setup?
The initial setup is straightforward. The installation takes about 30 minutes per device.
What about the implementation team?
I install this product on my own. We have about 10 IT staff who can work with these switches.
What other advice do I have?
This is a good product and I recommend it.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer at NHN Techorus Corp.
Makes QoS CBWFQ easy to use
Pros and Cons
- "We have to use the QoS (CBWFQ) function... and it is easy to use."
What is our primary use case?
AWS Direct Connect.
What is most valuable?
- BGP
- Familiar CLI
We have used BGP over IPSec to AWS but there were problems with bandwidth. I migrated to the Catalyst C3850 because AWS Direct Connect doesn't need IPSec. We have to use the QoS (CBWFQ) function. I understand the function of QoS and it is easy to use.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It's a stable product.
How is customer service and technical support?
Technical support is average.
How was the initial setup?
The initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
The pricing could be better.
What other advice do I have?
I would suggest looking into the Cisco Nexus 92160YC-X. It has a lower price than the C3850 and high performance, but the CLI is different.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure Specialist at a tech services company with 10,001+ employees
Technically it supports most deployment scenarios.
Valuable Features:
This is the Enterprise Class Switch platform. Technically it supports most deployment scenarios and things that you never know that it supports.
The hardware is the most reliable, I saw some Catalyst in hot and dusty racks, working hard and with no issues from a lot of years.
Great switching solution from Cisco!
Improvements to My Organization:
It's resolved most of our customer communication needs.
Room for Improvement:
It can be a little more cheaper.
Deployment Issues:
We've had no issues with deployment.
Stability Issues:
We've had no issues with stability.
Scalability Issues:
We've had no issues with scalability.
Cost and Licensing Advice:
It's quite pricey.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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