In the market, if you are deploying any kind of network in an environment, there is a need for switches to distribute the network. You can use a switch to distribute the entire connection to other users in the company if you have a small company.
Technical Solutions Specialist - Networking at Google
Offers top-notch performance and reliability
Pros and Cons
- "The solution is robust in terms of the equipment provided."
- "It is not easy for everyone to configure the product's initial setup part, making it an area where improvements are required."
What is our primary use case?
What needs improvement?
I can't think of an area where improvements are required in the product since Cisco seems to be regularly involved in patching the software part. Cisco Catalyst Switches releases regular software updates, so there shouldn't be any issue with the solution.
It is not easy for everyone to configure the product's initial setup part, making it an area where improvements are required.
For how long have I used the solution?
I have been using Cisco Catalyst Switches for three years. I am a customer of Cisco.
What do I think about the scalability of the solution?
Stability-wise, I rate the solution an eight or nine out of ten.
The product is not easy for everyone to configure the initial setup. Sometimes, it becomes a pain point when people are not able to understand everything related to the product, and they run into certain issues, making it a reason why I would say that the tool is not that stable.
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January 2025
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How are customer service and support?
Cisco's support team is good and can provide you with solutions quickly since Cisco has not given its support area to vendors. All of Cisco's support teams are handled by Cisco's employees. Cisco has support centers all around the globe, including countries like India, Singapore, Australia, and Europe. As a customer of the switches and routers from Cisco, my company gets twenty-four hours and seven days a week of access throughout the year to contact the support team and its engineers, who are well-trained before they get deployed on the queue to pick up the customer cases.
I rate the technical support a nine and a half out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with switches from NETGEAR and Sophos, but both products can provide detailed functionalities or features like Cisco Catalyst Switches. The functionality and features you get with Cisco Catalyst Switches are incomparable to other tools.
How was the initial setup?
The product's initial setup phase was a bit difficult. A subject matter expert might be required to help with the initial setup phase.
The solution is deployed on an on-premises model. The product works fine if you have experience with Cisco Catalyst Switches.
The solution can be deployed in a few hours. For the basic deployment, it takes a couple of hours.
What's my experience with pricing, setup cost, and licensing?
The solutions are costly, considering that Cisco provides top-notch support and devices.
What other advice do I have?
Cisco Catalyst Switches have impacted our company's network flexibility since it is a very flexible product. The solution is robust in terms of the equipment provided. As per my knowledge, no other switch provides the same functionalities that Cisco Catalyst Switches provide in the current market.
In terms of network security in our company, I would speak about the number of VLANs that users can probably have on Cisco Catalyst Switches and how we can manage the traffic going from one VLAN to another VLAN, which is a very smooth process with no issues. When you look at network security, the way Cisco implements SCP is tremendous since it has many features that one can use that are not available in other legacy products.
The performance and reliability of Cisco to support our company's critical applications are areas of the tool that can be described as top-notch.
In terms of the tool's management and configuration, if a person is into the networking field and works as a network engineer who has probably dealt with CCNA or CCNP certifications with experience for a couple of years, it will be very easy to use. Cisco Catalyst Switches might be a little difficult for a newbie to learn. Once a person learns about the product in a month or so, everything related to the solution becomes easy.
I recommend the product to those who plan to use it, especially the ones who don't have budget constraints and have people or teams who are well-versed in handling devices from Cisco.
I rate the tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Network Engineer at Virgin Media
A stable and reliable solution that is easy to deploy and performs well
Pros and Cons
- "The solution is reliable."
- "The support is not the quickest."
What is our primary use case?
The solution connects our hosts to the network. It's our core aggregation and access layer. It's used throughout the network.
What is most valuable?
I like the product’s performance. The solution is reliable. It provides support.
What needs improvement?
The support is not the quickest.
For how long have I used the solution?
I have been using the solution for 20 years.
What do I think about the stability of the solution?
I rate the tool’s stability a ten out of ten.
What do I think about the scalability of the solution?
The tool is scalable. We have more than 1000 users in our organization.
How are customer service and support?
We contact the support through a third-party vendor. They are not the quickest.
How was the initial setup?
The setup is quite simple. It is not complicated. We do not overcomplicate things. Otherwise, support-wise, it gets difficult. We follow the design given to us to deploy the tool. We use Cisco’s recommended best practices for installing switches. We try to follow it as much as we can. Deployment can take up to a year.
What about the implementation team?
The implementation is done in-house. There might be contract resources that get involved in the deployment, but we don't go outside to another company to get people to do it for us.
What was our ROI?
Without the tool, we wouldn’t have service, without which we would not have revenue. Then, we wouldn’t be a viable business.
What other advice do I have?
We do not use the solution much currently, but it is still in the network. We have replaced it with Nexus. The solution fits the purpose. I will recommend the product to others. Overall, I rate the product a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cisco Catalyst Switches
January 2025
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
Easy to use, helps secure the network, and provides good quality and stability
Pros and Cons
- "The network is secure."
- "Cisco is the most expensive product."
What is our primary use case?
The product is used in the hotels for the network.
What is most valuable?
Cisco Catalyst Switches are the most stable. The network is secure. I have a lot of options. If a port is not used for a long time, it will be disabled by default. If anyone tries to use it, I will have to enable it for them. The tool helps me secure my network. The product is easy to use. We do not face any challenges.
What needs improvement?
Cisco is the most expensive product. All hardware tools have become very expensive nowadays.
What do I think about the stability of the solution?
Cisco is the most stable solution. I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
All our reports are based on Cisco Catalyst Switches.
How was the initial setup?
The setup is straightforward. The deployment takes 10 to 15 minutes.
What about the implementation team?
We can deploy the tool in-house.
What's my experience with pricing, setup cost, and licensing?
I prefer one-time payments.
What other advice do I have?
I have worked with all the brands in the market. I will recommend Cisco to others. It is stable. It has good quality. Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior System Engineer at Itworks srl
A tool that offers reliability and scalability feature
Pros and Cons
- "The most valuable feature of the solution is reliability."
- "When users put Cisco Catalyst Switches in the same environment or infrastructure where other devices or products exist, like HPE, Aruba, and Ubiquiti, it doesn't work properly."
What is our primary use case?
I use the solution in my company as a data switch. The product is mostly used in the entertainment systems of luxury yachts and not in some banks.
What is most valuable?
The most valuable feature of the solution is reliability. I have seen Cisco Catalyst Switches working for more than six years without any kind of outage.
What needs improvement?
Products from Cisco that deal in areas like VLAN management, internal routing, and inter-VLAN routing don't seem to be compatible with other products. When users put Cisco Catalyst Switches in the same environment or infrastructure where other devices or products exist, like HPE, Aruba, and Ubiquiti, it doesn't work properly. The aforementioned area can be considered for improvement.
For how long have I used the solution?
I have been using Cisco Catalyst Switches for more than twenty years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution. Cisco solutions are always scalable.
My organization has around 200 users of the product.
There is a need to increase the number of devices or switches, or it can be done by implementing a change in relation to the old devices in an environment by moving from a 10 GB switch to 40 GB uplinks. A 10 GB switch is enough for now in my business.
How are customer service and support?
Cisco's support team is friendly if you have a maintenance contract active with the technical support team of the tool. You will end up breaking your head on the wall if you do not have an active maintenance contract with Cisco's technical team since they are not responsive or supportive at all until you subscribe to the service contract Cisco offers.
How was the initial setup?
After dealing with the product for more than twenty years, it has become easy to deploy the solution.
I have been installing the tool inside a luxury yacht to manage some internal data switches and for some of the entertainment systems where streaming services are required. VLAN is mandatory for managing the kind of networks in the aforementioned environment.
The solution is deployed on an on-premises model.
The time required to deploy the product depends on the dimension of the project undertaken by someone. If you install the system in a 30-meter yard, deploying it takes around four days. If you install the product on a yacht where around 100 meters need to be covered, the deployment process may take over a month.
The number of people required to deploy and maintain the product depends on the project size. One person is enough to take care of the deployment in a 50-meter yard area. Three people are enough to take care of the deployment in a 100-meter yard area. In an infrastructure with around 200 people, only one person can maintain the warehouse system.
What's my experience with pricing, setup cost, and licensing?
I rate the overall product a six out of ten from a price perspective since it is an expensive tool.
There is a need to make yearly payments towards the licensing charges of the product.
What other advice do I have?
From a technical perspective, I rate the overall product a nine out of ten.
There is a need to use professional devices like the ones offered by Cisco if someone needs a reliable infrastructure that is flexible and scalable.
Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate Process Manager at a computer software company with 5,001-10,000 employees
Offers good stacking capability, automation compatibility and durability
Pros and Cons
- "Power over Ethernet (PoE) is one of the most valuable features. It eliminates the need for power supplies every time."
- "The customer service and support need a bit more improvement and a faster response. So, there is an area of improvement."
What is our primary use case?
We use them in multiple projects in the organization.
So we provide access to approximately 600 users. They use access points, and some of them are designated for core features.
How has it helped my organization?
The benefits are that it is pretty easy to configure, deploy, and troubleshoot. There are no issues because we have a lot of knowledge-based access from Cisco itself. So troubleshooting is smooth, and it's good for both plugging and troubleshooting.
What is most valuable?
Power over Ethernet (PoE) is one of the most valuable features. It eliminates the need for power supplies every time.
Then, the stacking capability allows me to stack nine or ten switches. With that, I don't need to log into every switch individually; I can access all of them through one. That's the second thing.
Third, they can be used with automation pretty easily. Our organization is not currently using automation, but we're planning to. I've used it on virtual platforms, like emulation software, and they work well with automation. That's a good thing.
Another point is that I've worked with various Cisco switches, including the 3900 series, 800 series, 2900, and 2600 switches. In the past, the environment used to be dusty and tested, but these devices, even the older ones, worked remarkably well. I was amazed because any other device might have failed in those conditions, but these switches performed admirably.
It has everything covered, from automation to a non-automated environment.
What needs improvement?
Customization is okay, but it's not fully fledged because if it's not modular switches, you can not change it.
Cost-wise, they are expensive, but the service they provide is very good. However, the solution should aim for a little bit more cost-effectiveness.
There is room for enhancement in customization and pricing models.
For how long have I used the solution?
I have been using this solution for more than five years. I am still currently working with the Cisco Catalyst switches, specifically the Catalyst 3900 series in my current organization.
What do I think about the stability of the solution?
I haven't seen any issues with stability or durability. Even the older ones work well in the worst-case scenarios.
What do I think about the scalability of the solution?
The product is scalable. However, some features or technologies owned by Cisco can be a bit troublesome while deploying. They cannot be embedded with other vendors.
How are customer service and support?
The customer service and support need a bit more improvement and a faster response. So, there is an area of improvement.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have also worked with ASR 9000 and XR series routers. I have worked with enterprise routers for a longer duration, around five years.
How was the initial setup?
The deployment is good. The knowledge base and articles are available for normal users, so they can configure it well. If needed, we can raise a complaint ticket, and we get good tech support for that too.
What about the implementation team?
If everything is ready and set up, including detailed information and physical products, it takes around two to three hours, max.
It's not difficult, but it requires maintenance. They have engineers for that, and they come for regular maintenance, check, and update or replace parts if needed. They also have AMCs for regular maintenance.
What's my experience with pricing, setup cost, and licensing?
It is worth the money. The product is expensive, but the service they provide is very good, which makes it worth it.
What other advice do I have?
It is a good product. It's a low-maintenance product, a little bit costly, but worth it. Good technical support also. It is vendor-specific, and you need to have these things for the configuration part and deployment. Everything is good, so there are no issues while deploying with other vendors.
Overall, I would rate the solution a nine out of ten because I expect a little bit faster support from the technical support team.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Co-Director at Proxym Group
Reliable performance, offers good support
Pros and Cons
- "We are a vendor for the healthcare sector, especially hospitals, and normally, we use a full Cisco solution for stability, especially for the stability of the Access Points and the security of switches."
- "The biggest barrier to buying Cisco or using Cisco is the price and also the competition with competitors and with Cisco partners."
What is our primary use case?
Our clients use it to build a network based on level two and level three Cisco switches, and that's all.
How has it helped my organization?
What is most valuable?
Sometimes, people choose Cisco because it's Cisco. And that's all.
We are a vendor for the healthcare sector, especially hospitals, and normally, we use a full Cisco solution for stability, especially for the stability of the Access Points and the security of switches.
This gives the client more comfort when choosing, for example, Huawei or other brands. They feel more comfortable with Cisco.
What needs improvement?
The biggest barrier to buying Cisco or using Cisco is the price and also the competition with competitors and with Cisco partners.
We don't find any problems with Cisco switches except the competition pricing with other Cisco partners, especially because we are a seller and implementer. Sometimes, we find ourselves in front of partners who have better prices than us.
The biggest challenge in using the Cisco solution is the relationship with partners or Cisco partners.
Even sometimes we have clients who need to work with us. And even the needs and the bill of materials are established by us, but unfortunately, at the end, they don't buy from us because of pricing from other partners.
Competitors' prices are cheaper.
For how long have I used the solution?
I have been familiar with this product for more than ten years.
What do I think about the stability of the solution?
Cisco Catalyst Switches are reliable. I would rate the stability a ten out of ten.
It is a very stable product.
What do I think about the scalability of the solution?
The scalability is good. Sometimes, it has about 500 network points.
Our clients are hospitals, for example, ranging from 50 to 200 beds.
Not big hospitals, but medium-sized hospitals. The most recent one was between 300 to 500 users.
How are customer service and support?
The support is good. Even if we don't need a lot of support, what we got is stable enough. But when we need support, the support team is there.
How would you rate customer service and support?
Positive
How was the initial setup?
It was a little bit difficult the first time, but now, because we have the model, it's very simple for us.
Because we work especially for one sector of the industry, which is hospitals, we have a fixed model to set up the network. So, it's very easy for us to set up a Cisco network in those hospitals.
A few years ago, we established a model for installation in those hospitals, and now it's okay. Our technicians know how to do it. So they can set up the entire network within one week.
The deployment takes one-week maximum.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing a ten out of ten, with ten being expensive.
What other advice do I have?
I would recommend using it because of its stability and high quality.
Overall, the whole solution is good. I would rate it a seven out of ten. The pricing and competition from partners are the main two issues. It's not fair competition.
I accept competition with another seller or integrator like me. But if I find someone in the market who is an integrator, reseller, and distributor all at the same time, it's not fair competition.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Last updated: Apr 24, 2024
Flag as inappropriateCEO at BazTech
Reliable platform with easy-to-access console
Pros and Cons
- "The platform significantly improved our organization by addressing latency issues in our network."
- "The product’s pricing needs improvement."
What is our primary use case?
Our primary use case for Cisco Catalyst Switches for campus-wide local area networks. We have configured it to power and support LAN nodes and facilitate separate VPNs, terminating routers for secure remote communication.
How has it helped my organization?
The platform significantly improved our organization by addressing latency issues in our network. Previously, banking operations were impacted by switch-related disruptions.
What is most valuable?
The platform is reliable and easy to use.
What needs improvement?
The product’s pricing needs improvement.
For how long have I used the solution?
We have been using Cisco Catalyst Switches since 2007.
What do I think about the stability of the solution?
The platform is stable. We never encounter any issues and receive regular updates. I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
We have over 400 Cisco Catalyst Switches users in our organization.
How are customer service and support?
When we needed access to resources or encountered issues with the software solution, we utilized the help desk provided by Cisco.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have worked with HP before. Later, we switched to Cisco to create a wide network area.
How was the initial setup?
The initial setup was straightforward as there was ample availability of resources within our country trained in Cisco equipment.
Our deployment model primarily involved an on-premises setup for the Cisco Catalyst Switches. At the headquarters, we deployed the core and distribution switches to create a robust network infrastructure. The core switches served as the backbone, while smaller switches, likely the Cisco Catalyst 900 series, were deployed in branches for more streamlined connectivity. The network was interconnected through routers, facilitating efficient communication across the organization. Additionally, we implemented an MPS deployment to enhance network performance and management.
What was our ROI?
The product is worth the investment considering consistency in efficient operations without compromise. We experienced minimal downtime, attributed not to Cisco equipment but external factors like power issues in the grid. It is a robust solution.
What's my experience with pricing, setup cost, and licensing?
We had to pay for the product’s licenses.
What other advice do I have?
It is easy to access the console and troubleshoot the issues. It has effective protocols implemented within Cisco devices.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Network Engineer at High Frequency Trading
Easy to use, provides good network visibility, and supports multicast routing
Pros and Cons
- "They have a robust monitoring system."
- "The biggest issue we are having is with bugs and memory loss, which occurs when developing the IOS."
What is our primary use case?
We use this solution for LAN connectivity. We also use it for routing capabilities. It can become an L3 switch.
What is most valuable?
Cisco has a well-maintained library of maps and features that we use to monitor.
One of the most valuable features is the IP SLA feature that allows you to connect the routes or to switch the routes when there is static. Also, the flow exporter tells you which host is using a lot of traffic or where they all are transferring data.
It gives you transparency into your network.
It supports multicast routing. We use Ganglia to monitor the Condor Grid. Ganglia transmits statistics that are multicast. Because it has multicast forwarding routing capabilities, it is also usable.
IP SLA or NetFlow are things that are presented in Catalyst and are extremely easy to use.
It also supports QoS. Basically, it can configure layer 2 or layer 3 QoS to prioritize the traffic that we want.
They have a robust monitoring system.
What needs improvement?
Most of the time, I struggle with the bugs. I don't find it very challenging to configure these because I have been using them for the last eight years, so I am pretty comfortable with the CLI. With these bugs, I don't know the configuration for a one time task, you configure it, you deploy it, and you forget about it.
The biggest issue we are having is with bugs and memory loss, which occurs when developing the IOS.
We also had an issue with Nexus 3548. The CPU started stalling and the switch became unresponsive. We had to call support and have someone remove that cable immediately, as we are not able to travel due to the COVID situation. Once the cable was removed, the switch came back to life.
I searched through the log and learned what happened. The CPU was stalled for 11 seconds. I searched Google and on the Cisco bug tracker, and I found that it was a bug. There is no workaround for that. It was a huge loss for us and we lost money as a result.
There was nothing that I could have done to prevent this from happening. This is a management interface that is supposed to be used to manage the device. I connected the cable not knowing that the bug existed.
For how long have I used the solution?
I have been working with Cisco Catalyst Switches for eight years.
What do I think about the stability of the solution?
We are going to be upgrading to the latest version because there are a few bugs in the release that we are currently using. We are facing issues with it causing the memory to be depleted. The bug is in the operating system itself.
Despite the bug issues we are facing, it is a stable solution. It is partly our fault as we have not upgraded to the newer version.
What do I think about the scalability of the solution?
This solution is scalable. I don't think that it is stackable, but with a recent Catalyst that we have purchased, it provided four 10G uplinks.
Catalyst is installed in a central location. Everyone who connects to the company network goes through a Catalyst switch, one way or another. The switch is placed strategically so that we have the data of every incoming and outgoing connection. There can be 100 to 200 users.
How are customer service and technical support?
We raised a case with the memory leak issue that we were facing and they said that we will need to update our device. In general, they are very good at what they do.
How was the initial setup?
The initial setup was extremely simple. We are engineers and know the plan beforehand how it will be used, how many ports will be used, what kind of configuration it will have, where the ports will be connected, and where the device will be mounted.
It's easy for us to configure and deploy. It takes two to three hours.
The device goes into the co-location center, where our cabinets are. The switch is mounted and we configure a management IP on that interface.
What about the implementation team?
The deployment doesn't always involve us, as we are not always able to travel to the locations. Instead, we ask them to contact the vendor to install and connect the device.
The implementation is done through a vendor and our team.
What's my experience with pricing, setup cost, and licensing?
They install licenses for 24 ports and then an additional 24 ports. The client is able to use the 48 ports or just 24 port if they want.
The cost of a license before COVID and before the lockdown was approximately three lakh 70,000 in Indian Rupees. After this COVID situation, the cost has gone down to two lakh 46,000 rupees.
The additional cost depends on where the device is being installed. If it's shared then we have to pay the rent for that cabinet where the device is being installed.
The device has only the chassis cost and the licensing cost.
In two or three years, we renew the support contract and that is an additional charge.
What other advice do I have?
Our environment includes a heterogeneous network. It's not all in the same place geographically, where some of the servers are in India, some are in Delhi, some are in Mumbai, London, Chicago, and Brazil.
The monitoring of the device is in the day-to-day operations.
We don't have a lot of traffic, we run simulations. We need high-capacity servers. In terms of network devices, we don't need much. When we need better switches or better devices, we have Nexus. They are used so that there is the lowest latency possible and maximum throughput.
We have point-to-point lead lines to connect to those sites, as well as architect tunnels.
Overall, it's a very robust switch and it's very nice.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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