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reviewer2330706 - PeerSpot reviewer
Network Administrator at a transportation company with 501-1,000 employees
Real User
Offers adaptability of the deployment process, with different strategies in different environment and good stability
Pros and Cons
  • "This solution has a pretty good rate of not causing unexpected behavior or failing. We're using maybe 900 switches right now. And, rarely, if ever, something fails, it's dependable."
  • "First of all, there are some features that take a long time to get implemented, and other vendors have them for a long time before them. For example, it took a long time to have a way to commit change with the timer, so it gets undone if the user doesn't accept the change after it's done. Like, having to say the changes be done, and everything works fine. In the end, everything works fine, but it didn't exist. That's just an example of stuff that came late to Catalyst."

What is our primary use case?

We use this solution for everything layer 2 related to our infrastructure, from data centers to local networks. Our business is airports, so we utilize them throughout the entire airport infrastructure.

On a day-to-day basis, we use it for all switching layers, like access, core, or distribution. We also utilize 802.1X.  

What is most valuable?

This solution has a pretty good rate of not causing unexpected behavior or failing. We're using maybe 900 switches right now. And, rarely, if ever, something fails, it's dependable.

What needs improvement?

First of all, there are some features that take a long time to get implemented, and other vendors have them for a long time before them. For example, it took a long time to have a way to commit change with the timer, so it gets undone if the user doesn't accept the change after it's done. Like, having to say the changes be done, and everything works fine. In the end, everything works fine, but it didn't exist. That's just an example of stuff that came late to Catalyst. 

The CLI structure is mostly outdated sometimes. It doesn't really make sense how things connect to each other. It's not object-oriented, stuff like that.

Moreover, if you want to stack switches, you can't really do it except that you have stack modules, which I find is outdated. Like Juniper Switches, stacks, even switches that were on different locations over Layer 3, and stuff like that. I'd suggest stacking to take cues from other vendors. 

For how long have I used the solution?

I have been using it for decades. Currently, I operate as the end user. In my previous role, I acted as an integrator, and we partnered with Cisco.

Buyer's Guide
Cisco Catalyst Switches
December 2024
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.

What do I think about the stability of the solution?

Sometimes, we have issues with stability. We even have some switches, like, that simply stopped working. Like, something went off, but it is not a usual occurrence. It's quite rare.

What do I think about the scalability of the solution?

The way we design things, we could scale them. We could scale, meaning that we could add more switches to our current design. But we're not at this point because there's no need yet. We pretty much thought about it right in the beginning.

We have about 750 users using this solution in my company.

How are customer service and support?

Sometimes, it's quick and helpful. Sometimes, we did have one case that took, like, months, and, eventually, things got solved after upgrading newer firmware that, by then, had been released. However, tech support did not solve the case.

Which solution did I use previously and why did I switch?

I have used HPE and Juniper in the past. I've also used Dell Power Connect and Luxul. First of all, they're on the more pricey end. They cost more than most. I'm not sure if that's true today, but when I still had to take into account money when it was my job to take into account money, they were on the pricing. So that's an accounting pro.  HPE and Juniper, which were fine switches, both of them for, like, two-thirds of the price or something like that.

Stability, plus the fact that resources are very easily found. Moreover, everybody knows how to work with Cisco. Also, if anyone gets certified, we'll most probably start getting certified by Cisco because it's an industry-standard certification. So, people who work with Cisco are easier to find. And they pretty much work as advertised. 

Cons: there are features that Cisco lacks interface-wise, like UI stuff that could be a lot better. For example, take a look at Juniper, and it's like night and day.

How was the initial setup?

We're currently transitioning to Catalyst 9200 series. We still have a lot of Catalyst 2960s in various locations, but they're being replaced with new ones.

We don't have any central management for the Switches. So it all gets done with copying, phasing, changing IPs, or whatever is relevant. So, the setup is not complicated as long as you know what you're doing. But that goes for everything, I guess. Like, if you already know how it works, then it's not complicated.

The setup is straightforward for me because I know what I'm doing. However, the CLI and the way iOS is structured could take a lot of improvement. There are some things in there. You have to know that they connect in a certain way, or else you won't ever find how it works. You need your Google open for a lot of stuff if you don't already know it.

What about the implementation team?

I was a part of the deployment team. We had already designed what needed to be deployed. We have multiple locations and multiple airports. Each airport was not in the same condition as the other ones. 

For example, each airport had its own separate preexisting network. So, there were different strategies that we had to use in each airport to deploy the switches without disrupting the airport functions. It was not the same thing everywhere. 

In general, we had a pretty simple design of what we needed, how many switches were sized, and what we expected in terms of customers. It was a pretty standard design to construct a backbone and distribution point within the airports. So, it was pretty much doing three or four templates. And just changing the variables on those templates. That was it.

We don't need a lot of resources or staff members for the deployment part because it depends on the size of the airport again. Like, if there were 300 devices to be deployed, we would need 15+ people. So, it depends on size.

Also, the time depends on the physical properties of the site that you are on. Where are the switches going to be installed? Where, in what condition is this place? Is it still under construction? Is it already constructed? Is it somewhere that's difficult to reach? All these are variables that should indicate how many people you need.

However, maintenance could be a bit more automated. Maybe if Cisco have a central management console or something, then it is more automated. The way we do it, we have to upgrade by ourselves. Like, it's stuck, or it's switched separately by hand. Using FTPs and FTPs and the old way of doing stuff. So, if there's a management, it's a central management tool. When we do maintenance, it's a hassle.

What other advice do I have?

I would recommend using the product. Overall, I would rate the solution an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
EmadAttia - PeerSpot reviewer
IT Manager at Oberoi
Real User
Top 5
Easy to use, helps secure the network, and provides good quality and stability
Pros and Cons
  • "The network is secure."
  • "Cisco is the most expensive product."

What is our primary use case?

The product is used in the hotels for the network.

What is most valuable?

Cisco Catalyst Switches are the most stable. The network is secure. I have a lot of options. If a port is not used for a long time, it will be disabled by default. If anyone tries to use it, I will have to enable it for them. The tool helps me secure my network. The product is easy to use. We do not face any challenges.

What needs improvement?

Cisco is the most expensive product. All hardware tools have become very expensive nowadays.

What do I think about the stability of the solution?

Cisco is the most stable solution. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

All our reports are based on Cisco Catalyst Switches.

How was the initial setup?

The setup is straightforward. The deployment takes 10 to 15 minutes.

What about the implementation team?

We can deploy the tool in-house.

What's my experience with pricing, setup cost, and licensing?

I prefer one-time payments.

What other advice do I have?

I have worked with all the brands in the market. I will recommend Cisco to others. It is stable. It has good quality. Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Catalyst Switches
December 2024
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Ali ALI - PeerSpot reviewer
Assistant Manager Traditional Channels at FrieslandCampina
Real User
They're balanced and highly reliable but don't integrate well with some solutions
Pros and Cons
  • "Catalyst switches are highly reliable. They have a good product life, they are balanced overall compared to others."
  • "Cisco needs to improve compatibility with other solutions and other vendors like SolarWinds. We've had problems using Catalyst with SolarWinds. Some devices can't be put on SolarWinds due to some ID Values and so on."

What is our primary use case?

We are mostly using the Cisco Catalyst 2900 Series, but some are the new 900 Series and a mixture of a lot of solutions. More than 300 people are working on Cisco Catalyst switches.

What is most valuable?

Catalyst switches are highly reliable. They have a good product life, they are balanced overall compared to others.

What needs improvement?

We sometimes have issues using Cisco Catalyst switches in a mixed environment. For example, we are using Fortinet's firewall, so if we jump to Cisco, then we have a problem. If we need another solution for MAC filtering, we need to go for IEEE or AAA. 

Cisco needs to improve compatibility with other solutions and other vendors like SolarWinds. We've had problems using Catalyst with SolarWinds. Some devices can't be put on SolarWinds due to some ID Values and so on. 

They need to show some flexibility because no environment depends on one product. And when we add new solutions for monitoring, troubleshooting, etc., we need integration with our Cisco devices. I think it would be great if Cisco could improve its integration with other vendors in the future.

For how long have I used the solution?

We've used Cisco Catalyst for the last four years. 

What do I think about the stability of the solution?

Cisco Catalyst switches are stable. No question about it.

How are customer service and support?

TAC is a wonderful service. They are cooperative and professional. They do great in the case of RMA or case of troubleshooting.

Which solution did I use previously and why did I switch?

We tried Juniper HP and some other solutions.

How was the initial setup?

Setting up Catalyst switches is complex. We have about four or five Cisco-certified technicians to look after these things.

What's my experience with pricing, setup cost, and licensing?

The price of Cisco Catalyst switches is reasonable. 

What other advice do I have?

I rate Cisco Catalyst seven out of 10. I definitely recommend Cisco switches as a complete solution. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Network Engineer at High Frequency Trading
Real User
Easy to use, provides good network visibility, and supports multicast routing
Pros and Cons
  • "They have a robust monitoring system."
  • "The biggest issue we are having is with bugs and memory loss, which occurs when developing the IOS."

What is our primary use case?

We use this solution for LAN connectivity. We also use it for routing capabilities. It can become an L3 switch.

What is most valuable?

Cisco has a well-maintained library of maps and features that we use to monitor. 

One of the most valuable features is the IP SLA feature that allows you to connect the routes or to switch the routes when there is static. Also, the flow exporter tells you which host is using a lot of traffic or where they all are transferring data.

It gives you transparency into your network.

It supports multicast routing. We use Ganglia to monitor the Condor Grid. Ganglia transmits statistics that are multicast. Because it has multicast forwarding routing capabilities, it is also usable.

IP SLA or NetFlow are things that are presented in Catalyst and are extremely easy to use.

It also supports QoS. Basically, it can configure layer 2 or layer 3 QoS to prioritize the traffic that we want.

They have a robust monitoring system.

What needs improvement?

Most of the time, I struggle with the bugs. I don't find it very challenging to configure these because I have been using them for the last eight years, so I am pretty comfortable with the CLI. With these bugs, I don't know the configuration for a one time task, you configure it, you deploy it, and you forget about it.

The biggest issue we are having is with bugs and memory loss, which occurs when developing the IOS.

We also had an issue with Nexus 3548. The CPU started stalling and the switch became unresponsive. We had to call support and have someone remove that cable immediately, as we are not able to travel due to the COVID situation. Once the cable was removed, the switch came back to life.

I searched through the log and learned what happened. The CPU was stalled for 11 seconds. I searched Google and on the Cisco bug tracker, and I found that it was a bug. There is no workaround for that. It was a huge loss for us and we lost money as a result.

There was nothing that I could have done to prevent this from happening. This is a management interface that is supposed to be used to manage the device. I connected the cable not knowing that the bug existed.

For how long have I used the solution?

I have been working with Cisco Catalyst Switches for eight years.

What do I think about the stability of the solution?

We are going to be upgrading to the latest version because there are a few bugs in the release that we are currently using. We are facing issues with it causing the memory to be depleted. The bug is in the operating system itself.

Despite the bug issues we are facing, it is a stable solution. It is partly our fault as we have not upgraded to the newer version.

What do I think about the scalability of the solution?

This solution is scalable. I don't think that it is stackable, but with a recent Catalyst that we have purchased, it provided four 10G uplinks.

Catalyst is installed in a central location. Everyone who connects to the company network goes through a Catalyst switch, one way or another. The switch is placed strategically so that we have the data of every incoming and outgoing connection. There can be 100 to 200 users.

How are customer service and technical support?

We raised a case with the memory leak issue that we were facing and they said that we will need to update our device. In general, they are very good at what they do.

How was the initial setup?

The initial setup was extremely simple. We are engineers and know the plan beforehand how it will be used, how many ports will be used, what kind of configuration it will have, where the ports will be connected, and where the device will be mounted.

It's easy for us to configure and deploy. It takes two to three hours.

The device goes into the co-location center, where our cabinets are. The switch is mounted and we configure a management IP on that interface. 

What about the implementation team?

The deployment doesn't always involve us, as we are not always able to travel to the locations. Instead, we ask them to contact the vendor to install and connect the device.

The implementation is done through a vendor and our team.

What's my experience with pricing, setup cost, and licensing?

They install licenses for 24 ports and then an additional 24 ports. The client is able to use the 48 ports or just 24 port if they want.

The cost of a license before COVID and before the lockdown was approximately three lakh 70,000 in Indian Rupees. After this COVID situation, the cost has gone down to two lakh 46,000 rupees.

The additional cost depends on where the device is being installed. If it's shared then we have to pay the rent for that cabinet where the device is being installed.

The device has only the chassis cost and the licensing cost.

In two or three years, we renew the support contract and that is an additional charge.

What other advice do I have?

Our environment includes a heterogeneous network. It's not all in the same place geographically, where some of the servers are in India, some are in Delhi, some are in Mumbai, London, Chicago, and Brazil.

The monitoring of the device is in the day-to-day operations.

We don't have a lot of traffic, we run simulations. We need high-capacity servers. In terms of network devices, we don't need much. When we need better switches or better devices, we have Nexus. They are used so that there is the lowest latency possible and maximum throughput.

We have point-to-point lead lines to connect to those sites, as well as architect tunnels.

Overall, it's a very robust switch and it's very nice.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Assistant Information Technology Director at City of Coral Gables
Real User
Managed switching, dynamic routing, and network segmentation are helpful
Pros and Cons
  • "The most valuable feature of this solution is managed switching."
  • "Cisco should provide customers with a more advantageous licensing model included with the purchase of the equipment."

What is our primary use case?

This solution is capable of high-quality L2 & L3 switching at several different layers of our enterprise with a high rate of availability and reliability.

It has excellent dynamic routing capabilities. We manage a large WAN environment that requires the use of OSPF.

Cisco Catalyst Switches perform these two functions very well.

What is most valuable?

The most valuable feature of this solution is managed switching.

We rely on heavy segmentation to secure and isolate several business units.

The dynamic routing capabilities are excellent.

What needs improvement?

Licensing is somewhat expensive and should be improved. Cisco should provide customers with a more advantageous licensing model included with the purchase of the equipment.

They have done some good by providing low-cost multiyear DNA center licenses with the purchases and have increased the number of benefits provided with the HW warranty, but must still work on lowering smart-net cost.

For how long have I used the solution?

I have been using this solution for fifteen years.

What do I think about the stability of the solution?

This solution is extremely stable.

How are customer service and technical support?

The technical support for this solution is excellent. They are very knowledgeable, courteous, and adamant to meet their SLA.

Which solution did I use previously and why did I switch?

I have used non-Cisco equipment, especially in the IoT environment of this municipality. In my experience, the competition falls short when it comes to features and reliability.

In the enterprise environment, there are several others that compare to Cisco and it is up to you to pick the right solution for your environment. For me, it is all related to budgeting, previous environment, expertise, and training needs.

How was the initial setup?

The initial setup of this solution was simple. I included professional services and cross-training for my team.

What about the implementation team?

We have experience in both cases.

 More complex and mission-critical deployments are handled by consultants. Less complicated deployments are handled by our staff.

What was our ROI?

ROI for this solution is excellent.

My HW lifecycle schedule is seven years. Some of these switches stay in production and performing ultimately for ten years.

What's my experience with pricing, setup cost, and licensing?

Try to buy everything you need in bulk purchases and ask Cisco for volume discounts.

Which other solutions did I evaluate?

Prior to choosing this solution, I evaluated the IoT environment Antaira, Cradlepoint, and Sierra Wireless. Cisco's solution was superior.

In an enterprise environment, I have evaluated Juniper, Extreme, and HP. Cisco's solution fit my operational, budgeting, and logistic needs better.

What other advice do I have?

This is a solid solution.

When choosing them vs others, it all depends on your budgeting, previous environment, expertise, and training needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Arif-Kundi - PeerSpot reviewer
CEO at BazTech
Real User
Top 5Leaderboard
Reliable platform with easy-to-access console
Pros and Cons
  • "The platform significantly improved our organization by addressing latency issues in our network."
  • "The product’s pricing needs improvement."

What is our primary use case?

Our primary use case for Cisco Catalyst Switches for campus-wide local area networks. We have configured it to power and support LAN nodes and facilitate separate VPNs, terminating routers for secure remote communication.

How has it helped my organization?

The platform significantly improved our organization by addressing latency issues in our network. Previously, banking operations were impacted by switch-related disruptions.

What is most valuable?

The platform is reliable and easy to use.

What needs improvement?

The product’s pricing needs improvement.

For how long have I used the solution?

We have been using Cisco Catalyst Switches since 2007.

What do I think about the stability of the solution?

The platform is stable. We never encounter any issues and receive regular updates. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

We have over 400 Cisco Catalyst Switches users in our organization.

How are customer service and support?

When we needed access to resources or encountered issues with the software solution, we utilized the help desk provided by Cisco.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have worked with HP before. Later, we switched to Cisco to create a wide network area.

How was the initial setup?

The initial setup was straightforward as there was ample availability of resources within our country trained in Cisco equipment.

Our deployment model primarily involved an on-premises setup for the Cisco Catalyst Switches. At the headquarters, we deployed the core and distribution switches to create a robust network infrastructure. The core switches served as the backbone, while smaller switches, likely the Cisco Catalyst 900 series, were deployed in branches for more streamlined connectivity. The network was interconnected through routers, facilitating efficient communication across the organization. Additionally, we implemented an MPS deployment to enhance network performance and management.

What was our ROI?

The product is worth the investment considering consistency in efficient operations without compromise. We experienced minimal downtime, attributed not to Cisco equipment but external factors like power issues in the grid. It is a robust solution.

What's my experience with pricing, setup cost, and licensing?

We had to pay for the product’s licenses.

What other advice do I have?

It is easy to access the console and troubleshoot the issues. It has effective protocols implemented within Cisco devices.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Pratik Tupe - PeerSpot reviewer
Associate Process Manager at a computer software company with 5,001-10,000 employees
Real User
Top 5
Offers good stacking capability, automation compatibility and durability
Pros and Cons
  • "Power over Ethernet (PoE) is one of the most valuable features. It eliminates the need for power supplies every time."
  • "The customer service and support need a bit more improvement and a faster response. So, there is an area of improvement."

What is our primary use case?

We use them in multiple projects in the organization.

So we provide access to approximately 600 users. They use access points, and some of them are designated for core features.

How has it helped my organization?

The benefits are that it is pretty easy to configure, deploy, and troubleshoot. There are no issues because we have a lot of knowledge-based access from Cisco itself. So troubleshooting is smooth, and it's good for both plugging and troubleshooting.

What is most valuable?

Power over Ethernet (PoE) is one of the most valuable features. It eliminates the need for power supplies every time. 

Then, the stacking capability allows me to stack nine or ten switches. With that, I don't need to log into every switch individually; I can access all of them through one. That's the second thing. 

Third, they can be used with automation pretty easily. Our organization is not currently using automation, but we're planning to. I've used it on virtual platforms, like emulation software, and they work well with automation. That's a good thing. 

Another point is that I've worked with various Cisco switches, including the 3900 series, 800 series, 2900, and 2600 switches. In the past, the environment used to be dusty and tested, but these devices, even the older ones, worked remarkably well. I was amazed because any other device might have failed in those conditions, but these switches performed admirably.

It has everything covered, from automation to a non-automated environment.

What needs improvement?

Customization is okay, but it's not fully fledged because if it's not modular switches, you can not change it. 

Cost-wise, they are expensive, but the service they provide is very good. However, the solution should aim for a little bit more cost-effectiveness.

There is room for enhancement in customization and pricing models. 

For how long have I used the solution?

I have been using this solution for more than five years. I am still currently working with the Cisco Catalyst switches, specifically the Catalyst 3900 series in my current organization.

What do I think about the stability of the solution?

I haven't seen any issues with stability or durability. Even the older ones work well in the worst-case scenarios.

What do I think about the scalability of the solution?

The product is scalable. However, some features or technologies owned by Cisco can be a bit troublesome while deploying. They cannot be embedded with other vendors.

How are customer service and support?

The customer service and support need a bit more improvement and a faster response. So, there is an area of improvement.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have also worked with ASR 9000 and XR series routers. I have worked with enterprise routers for a longer duration, around five years.

How was the initial setup?

The deployment is good. The knowledge base and articles are available for normal users, so they can configure it well. If needed, we can raise a complaint ticket, and we get good tech support for that too.

What about the implementation team?

If everything is ready and set up, including detailed information and physical products, it takes around two to three hours, max.

It's not difficult, but it requires maintenance. They have engineers for that, and they come for regular maintenance, check, and update or replace parts if needed. They also have AMCs for regular maintenance.

What's my experience with pricing, setup cost, and licensing?

It is worth the money. The product is expensive, but the service they provide is very good, which makes it worth it.

What other advice do I have?

It is a good product. It's a low-maintenance product, a little bit costly, but worth it. Good technical support also. It is vendor-specific, and you need to have these things for the configuration part and deployment. Everything is good, so there are no issues while deploying with other vendors.

Overall, I would rate the solution a nine out of ten because I expect a little bit faster support from the technical support team.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Radek Skrivanek - PeerSpot reviewer
Department Leader: Project Leadership Production Compact at SKODA AUTO a.s.
Real User
Top 5
Useful in VPN connections but deployment is complicated and pricing is expensive
Pros and Cons
  • "The tool's administration is easy."
  • "Cisco Catalyst Switches' pricing can be cheaper."

What is our primary use case?

Cisco Catalyst Switches helps us with VPN connection. 

What is most valuable?

The tool's administration is easy. 

What needs improvement?

Cisco Catalyst Switches' pricing can be cheaper. 

For how long have I used the solution?

I have been using the product for a few years. 

What do I think about the stability of the solution?

Cisco Catalyst Switches is stable. 

What do I think about the scalability of the solution?

The tool is scalable. My company has 20000 users. My company has plans to increase its usage. 

How was the initial setup?

The tool's deployment is complicated due to the VPN. We have a certified administrator who makes the deployment easier. You need ten resources to help with the deployment process. 

What's my experience with pricing, setup cost, and licensing?

You don't have to pay any additional costs while using the product. 

What other advice do I have?

I rate Cisco Catalyst Switches a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.