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reviewer1597503 - PeerSpot reviewer
IT Coordinator - Networking Team at a maritime company with 11-50 employees
Real User
Reliable but not very flexible
Pros and Cons
  • "Catalyst Switches are reliable. We don't have major problems like lost connections, and we only have a minor issue with something every few months. In the last five years, a switch broke down once, and that was due to human error."
  • "I can't use older Cisco devices with newer versions of the controller or switches. For example, if a switch was manufactured in 2014, I can't use it with a controller made in 2019. I have to change the switch so that I can upgrade my network or my devices. I don't have the option to update the version I have on the image of the AP or the controller."

What is our primary use case?

We use Catalyst switches to extend our network throughout the facility. It's a big facility, so we need to use switches the ABS to get the signal out to the entire facility.

What is most valuable?

I like Cisco because you are dealing with something old that the new generation doesn't know about, like telnet or how to configure the switch. I don't like simple GUIs where you can do everything with a click. 

What needs improvement?

I can't use older Cisco devices with newer versions of the controller or switches. For example, if a switch was manufactured in 2014, I can't use it with a controller made in 2019. I have to change the switch so that I can upgrade my network or my devices. I don't have the option to update the version I have on the image of the AP or the controller.

Also, in the K5 Series of the switches —  Cisco calls them "Core" switches — they have some commands that Catalyst doesn't support, so you have to know the command lines for two different devices to configure them. It's a bit confusing when you are working on both at the same time, and you have some problems, then you notice that you didn't use the correct command for that switch.

For how long have I used the solution?

I've been using Cisco Catalyst for five years, but I've only been working with the solution in-depth for the past few months.

Buyer's Guide
Cisco Catalyst Switches
October 2025
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
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What do I think about the stability of the solution?

Catalyst Switches are reliable. We don't have major problems like lost connections, and we only have a minor issue with something every few months. In the last five years, a switch broke down once, and that was due to human error.

How are customer service and support?

Cisco customer service is excellent. We had some issues with devices, and Cisco replaced them for us. We had some significant problems with one of the switches because they changed the image. It took a while, but overall, the support is good.

How was the initial setup?

It's not hard if you have some networking experience. I didn't deploy the switches by myself. We had some help from the vendor, and I supervised them.

What's my experience with pricing, setup cost, and licensing?

With some competitors, yes, it's about, let's say very high price. Half the price you can get Jupiter, or I think also, I forget the brand, TP-Link, you can have something like that, but half the price with it, with maybe also advanced features to deal with it.

What other advice do I have?

I would rate Cisco Catalyst switches seven out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Kannan Raja - PeerSpot reviewer
Senior Executive at a leisure / travel company with 201-500 employees
Real User
Top 5
Reliable, has good support, is easy to install, and is well-integrated
Pros and Cons
  • "It can be expanded."
  • "While it is scalable, it could be better."

What is our primary use case?

We use Cisco Catalyst Switches for the office network.

What is most valuable?

It can be expanded.

The integration is quite easy.

What needs improvement?

While it is scalable, it could be better.

For how long have I used the solution?

I have been working with Cisco Catalyst Switches for more than two years.

We are using the latest version.

What do I think about the stability of the solution?

The stability is good. We have not had any stability issues with Cisco Catalyst Switches.

What do I think about the scalability of the solution?

Cisco Catalyst Switches is a scalable product.

We have 450 people in our organization who use this solution.

We have no plans to increase usage at this time.

How are customer service and support?

We don't have any issues with technical support.

When we report a problem, we receive the assistance we require.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also use ATI.

How was the initial setup?

The initial setup is quite straightforward. 

The configuration is easy.

The installation took less than an hour.

What about the implementation team?

You can do the installation yourself.

This solution is being maintained by a team of three people.

What's my experience with pricing, setup cost, and licensing?

The licensing, and maintenance fees are paid on a yearly basis.

You can also choose between a three-year and a five-year licensing fee.

When you select the longest subscription period, you will receive a discount.

Which other solutions did I evaluate?

No

What other advice do I have?

I would recommend this solution to others.

I would rate Cisco Catalyst Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Cisco Catalyst Switches
October 2025
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,029 professionals have used our research since 2012.
reviewer930072 - PeerSpot reviewer
Senior Engineer at a tech services company with 10,001+ employees
Real User
Easy to configure, scalable, and stable
Pros and Cons
  • "We find the product very easy to configure."
  • "The solution is expensive."

What is our primary use case?

We primarily use the solution for our server. It's a network solution as well.

What is most valuable?

It's a very popular solution.

We find the product very easy to configure.

The stability is very good.

The product can scale quite well. 

What needs improvement?

Cisco is basically the number one switch in the market. It makes it hard for other options to compete. 

The solution is expensive. Sometimes we will choose some cheaper options even though they are not as stable as Cisco's offering. However, if it is a small project, it may not be worth paying Cisco prices to get it done.  

For how long have I used the solution?

I've used the solution for two or three years at this point. 

What do I think about the stability of the solution?

I have found the solution to be very stable. The performance is good. It doesn't crash or freeze. it's reliable. 

What do I think about the scalability of the solution?

The scalability has been excellent. A company shouldn't have any issues with expanding it if they need to.

We have three to five people that directly work with this product.

We already use so many Catalyst switches. I'm not sure if we intend to add any more. 

How are customer service and support?

We don't really need any support as we have a network engineer on staff that can help us troubleshoot if we have issues. 

How was the initial setup?

I can't speak to the initial setup. In terms of the installation process, we have a network engineer that will help us to install the switches when we need them.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. There are other cheaper switches on the market. However, they may not necessarily be as stable as this option. 

When you buy the Cisco, the price already includes a software license.

What other advice do I have?

I'm not sure which version of the solution we're using. It might be the latest.

I'd rate the solution at a nine out of ten. I've been pleased with its capabilities overall. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Account Manager at a computer software company with 11-50 employees
Reseller
Top 20
Highly stable, great software and hardware integration, and helpful technical support
Pros and Cons
  • "The Cisco software ties all the hardware together better than the competition."
  • "Cisco Catalyst Switches do not have an open architecture and you have to buy into the Cisco architecture to be able to use them."

What is our primary use case?

We have customers that use Cisco Catalyst Switches for SMB, enterprises, schools, colleges, and universities. We have worked with almost everything except the federal government.

What is most valuable?

The Cisco software ties all the hardware together better than the competition. Cisco used to license their IOS software to HPE for their own switches, which were decent switches as well. HPE has been through a bunch of different changes over the years and now has Aruba switches. 3Com was part of HP for a while and the ProCurve was the original HP switch that I remember.

What needs improvement?

Cisco Catalyst Switches do not have an open architecture and you have to buy into the Cisco architecture to be able to use them.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for approximately 20 years.

What do I think about the stability of the solution?

The solution is extremely stable and reliable, this has been proven from many years of use.

What do I think about the scalability of the solution?

Cisco Catalyst Switches can be used in any sized company. We have customers in small to enterprise companies, with our largest being General Reinsurance. Multi-national companies would benefit the most from the use of Cisco switches. This is why the international community likes this solution because it can be used anywhere in the world.

How are customer service and technical support?

The paid technical support is very good.

Which solution did I use previously and why did I switch?

I have used many other switches, such as HPE, Juniper, and Aruba.

How was the initial setup?

The installation is a definite effort to get everything set up and working correctly. They do not work out of the box. However, these days they have improved a lot and the new Cisco solutions today would be much easier to put together than the ones in the past.

What's my experience with pricing, setup cost, and licensing?

The cost of Cisco switches is a little more expensive than the competition. However, as the saying goes, "you get what you pay for." If you want a reliable solution and other benefits, Cisco Catalyst Switches are worth the money. 

There are additional costs for support.

What other advice do I have?

My advice for others looking to implement this solution would be to work with a reseller, such as us, that has a good history of working with Cisco and can give the customer a good short and long-term plan.

I rate Cisco Catalyst Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1655238 - PeerSpot reviewer
NOC Manager at a comms service provider with 51-200 employees
Real User
Easy to install and setup, but the price needs improvement
Pros and Cons
  • "It is easy to use."
  • "The pricing needs improvement."

What is our primary use case?

We use Cisco Catalyst Switches as access switches, for connecting to what we call the last mile within the office. We connect from the patch panel to the wall jack. 

We use layer three switchings to interconnect between branch sites.

What is most valuable?

It is easy to use. I have only had one course on Cisco Switches.

What needs improvement?

The pricing needs improvement.

Price stops entries in Africa. We are not at that level where IT is considered a very big business enabler.

When I compare with the competition, MikroTik or NETGEAR I can purchase the switch and use it for whatever I want. I don't have to add the license, or the BGP routing license, and an ERGP writing license. Other switches are the providers that work out of the box without additional hidden fees.

For how long have I used the solution?

I have been using Cisco Catalyst Switches since 2005.

What do I think about the scalability of the solution?

We have 1,500 end users.

How are customer service and technical support?

I have only ever contacted Cisco support once in the time that I have been using it, but it was not related to the switches. Rather, I contacted them regarding Cisco ISE.

Which solution did I use previously and why did I switch?

We started out with Cisco Linksys in 2006, now we are fully using Catalyst.

How was the initial setup?

It was very easy to install. The last switch I implemented took me 15 minutes to install and set up a complete network.

We have 15 admins to manage this solution

What's my experience with pricing, setup cost, and licensing?

We love Cisco, but the price is very prohibitive. We don't require any licensing, we scaled down to 2960.

What other advice do I have?

I would not recommend using this solution in Africa.

I would rate Cisco Catalyst Switches a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
JOHNOKUNADE - PeerSpot reviewer
Network Support Engineer at Nigeria LNG Limited
Real User
Top 20
Easy to set up with good support and excellent stability
Pros and Cons
  • "The solution is easy to use."
  • "The price of the product is very expensive."

What is our primary use case?

We primarily use the solution for ethernet WAN connectivity, LAN connectivity, wireless, then integration with other third-party solutions. That's all we use it for, for the most part.

What is most valuable?

The solution is easy to use.

It is very stable and the performance has been very reliable. 

The installation process is fairly straightforward. 

Technical support has been helpful.

What needs improvement?

The solution should work to become more scalable. 

The price of the product is very expensive.

For how long have I used the solution?

I've used the solution for a long time. It's likely been 15 years or more. It's well over a decade at this point. 

What do I think about the stability of the solution?

The stability is very good. The performance is great. It doesn't crash or freeze and there are no bugs or glitches. 

What do I think about the scalability of the solution?

The solution is scalable enough. It could be better.

We have around 2,000 users on the switches currently.

How are customer service and technical support?

Technical support has been good overall. We've been in touch in the past. They were helpful and responsive and we've been satisfied with them in general. 

Which solution did I use previously and why did I switch?

We did not previously use a different solution. We've been using Cisco switches for a very long time. 

How was the initial setup?

The initial setup is pretty straightforward. If I need to do a new deployment, for example, we just go to the store, get a new one, and install it. We have 40 right now. The installation is very easy.

Due to the fact that we have another of the Cisco products in our environment, Cisco Prime, it helps to deploy switches faster. It's very easy. It doesn't take much time to deploy.

We have five engineers that are able to handle any deployment or maintenance.

What about the implementation team?

I was able to handle the implementation process myself. I did not need the assistance of an integrator or consultant. 

What's my experience with pricing, setup cost, and licensing?

We do find the cost to be quite high. They should work to lower it if possible. 

What other advice do I have?

I would rate the product itself at a nine out of ten. It's been very good so far and we are satisfied with its capabilities. The cost is quite high, however. 

I would recommend the solution to other users and organizations. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network System Specialist at a tech services company with 51-200 employees
Real User
Great technical support with very good scalability capabilities and good stability overall
Pros and Cons
  • "Technical support is always very helpful and fast to respond."
  • "The product should work on its pricepoints. It's an expensive solution."

What is our primary use case?

We use the solution for its switches. It's very similar to Dell or HPE - only much stronger. 

What is most valuable?

The product is very strong. It's much stronger than other options on the market, for example, Dell and HPE.

The software is excellent. 

Overall, the solution works very well and we don't have any real complaints in terms of its capabilities.

The product has been very stable and extremely reliable over the years.

You can scale the product quite well.

Technical support is always very helpful and fast to respond. 

The stability has been great over the years.

What needs improvement?

The product should work on its pricepoints. It's an expensive solution. It's the main complaint I hear from people.

For how long have I used the solution?

At this point, I've been working with the solution for seven or eight years. It's been quite a while.

What do I think about the stability of the solution?

The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable. We've been happy with its performance and its stability.

What do I think about the scalability of the solution?

The product can scale very well. When it comes to doing something like stacking - for example, stacking switches, of course, it is very simple to accomplish. It's very easy to stack two or more switches in order to expand the solution out. A company shouldn't have any issues with doing so. 

We have a client that has 800 users and up on the solution.

We do plan to continue to use the solution into the future.

How are customer service and technical support?

Technial support responds quickly. They're very good at being timely. They also have a very good forum where you can ask your questions if you want to. 

Overall, it's very easy to get in touch with them and to find the answers you need to resolve issues. We're quite satisfied with eh level of support they provide to us. 

Which solution did I use previously and why did I switch?

How was the initial setup?

The initial setup is not too complex. It's pretty straightforward. For setting up the access layer, it takes about half an hour, which isn't that long. However, for the correlator - and that includes designing and drawing the map of the network and tasks such as that, it takes a few days.

What about the implementation team?

We're actually consulting and doing a project for a state company in Tehran, for more than 800 switches. We can assist clients in the implementation process if they would like s to.

What was our ROI?

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive. There are less expensive options on the market. The pricing can be a pain point for some companies.

What other advice do I have?

I work often with the 3,000 and 4,000 series versions. It's not necessarily the latest version all the time.

I'd recommend this solution to other organizations.

Overall, we've been quite satisfied with their level of service. I would rate them ten out of ten. They've worked perfectly over the years.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Linux Plus Infrastructure Engineer at Nampak Ltd
Real User
Has a good spanning tree, with power over the ethernet and RRP, virtual redundant routing and GLBP capabilities
Pros and Cons
  • "The most valuable features include the redundancy one and the spanning tree."
  • "I would like for Cisco to come up with an affordable dynamic VLAN solution."

What is most valuable?

The most valuable features include the redundancy one and the spanning tree. We also use the power over the ethernet. Moreover, we like the RRP, virtual redundant routing and GLBP, which are primarily on the Cisco Switches.

What needs improvement?

In the future it would be nice to see a dynamic VLAN database that's not managed by another, say, Cisco product.

I would like for Cisco to come up with an affordable dynamic VLAN solution. This would mainly serve the purpose of network access control. My thinking is along the lines of that of my colleagues, that there are non-Cisco infrastructures available which are more affordable. This would give us the option of using Cisco Catalyst or of moving on to the competition. 

Cisco ACI is a feature I would also like to see. When it comes to automation, it would be good to be able to use Ansible or Puppet to run one's network and enforce compliance. Roadmap is the way to go, especially when it comes to network engineers. I would be very pleased if Cisco were to enable its product to work with these automation tools. This is where the challenge lies in deployment for most network engineers. Automation is key. 

For how long have I used the solution?

I have been working with Cisco Catalyst Switches for around 13 or 14 years.

What do I think about the stability of the solution?

The solution is very stable, durable and resilient. We had many issues in regards to other people and products and upgraded these solution so that they would be on par with Cisco.

How are customer service and technical support?

I have not had to make use of direct technical support. Mainly I have taken advantage of the one which is online and this works very well for me. There are no issues to report. It has provided me with much assistance, especially the forum, and I would rate it as pretty good. 

Which solution did I use previously and why did I switch?

We have worked with switches from other vendors, specifically SP and Ubiquiti. Then we worked with Cisco, as well. However, multiple infrastructure mainly applies to Cisco and this is in accordance with our enterprise standards. This means that we deploy Cisco for all sites that we take over.

When it comes to the access points side, we found Cisco to be a bit pricey and have utilized a different product that we combined with the Cisco switches. 

What's my experience with pricing, setup cost, and licensing?

The pricing is on the high end. Recently, at the beginning of this year, we actually did a  comparison of Cisco and HP products. As far as I see it, given the same specifications and features, Cisco is comparatively expensive.

What other advice do I have?

Cisco delivers when it comes to business value. So, I would advise others to go for it. But, they should be aware of budgetary considerations vis-a-vis the pricing. This is key. 

The product is one which delivers, especially as concerns large enterprise networks that put an emphasis on visibility and the time it takes for deployment and reaction to situations. Keeping this in mind, I would say that Cisco Analyst is the best for me. 

I rate Cisco Catalyst Switches as an 8.5 out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.