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Munmeet Dosanjh - PeerSpot reviewer
Senior Network Engineer at Virgin Media
Real User
Top 5
A stable and reliable solution that is easy to deploy and performs well
Pros and Cons
  • "The solution is reliable."
  • "The support is not the quickest."

What is our primary use case?

The solution connects our hosts to the network. It's our core aggregation and access layer. It's used throughout the network.

What is most valuable?

I like the product’s performance. The solution is reliable. It provides support.

What needs improvement?

The support is not the quickest.

For how long have I used the solution?

I have been using the solution for 20 years.

Buyer's Guide
Cisco Catalyst Switches
March 2025
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
841,152 professionals have used our research since 2012.

What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

The tool is scalable. We have more than 1000 users in our organization.

How are customer service and support?

We contact the support through a third-party vendor. They are not the quickest.

How was the initial setup?

The setup is quite simple. It is not complicated. We do not overcomplicate things. Otherwise, support-wise, it gets difficult. We follow the design given to us to deploy the tool. We use Cisco’s recommended best practices for installing switches. We try to follow it as much as we can. Deployment can take up to a year.

What about the implementation team?

The implementation is done in-house. There might be contract resources that get involved in the deployment, but we don't go outside to another company to get people to do it for us.

What was our ROI?

Without the tool, we wouldn’t have service, without which we would not have revenue. Then, we wouldn’t be a viable business.

What other advice do I have?

We do not use the solution much currently, but it is still in the network. We have replaced it with Nexus. The solution fits the purpose. I will recommend the product to others. Overall, I rate the product a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Manager - SBR Technical Services at Reliance Industries Ltd
Real User
Top 5Leaderboard
A stable product that performs well and provides appropriate support and patches when required
Pros and Cons
  • "The product is stable, and it performs well."
  • "The support team’s response and resolution time must be faster."

What is our primary use case?

We have different use cases for different verticals. Our network is built mainly on Cisco equipment, including switches, firewalls, and routers. Most of the devices are Cisco products.

What is most valuable?

The product is stable, and it performs well. We get support and patches from Cisco. It is going well. We have different companies and different verticals. Cisco is our backbone.

What needs improvement?

The support team’s response and resolution time must be faster.

For how long have I used the solution?

I have been using this solution for eight to ten years. We are using the industry-standard version.

What do I think about the stability of the solution?

When we have more than 1000 Cisco Catalyst Switches, we have a failure rate, too. We would hardly notice failure if we had a smaller company with one to ten switches. A couple of times, it has happened that the switches have failed while upgrading.

What do I think about the scalability of the solution?

We design the network according to the environment's requirements. We also keep the network ready for the business requirements. When a request comes in, we help customers get their devices into a specific network zone. We have a huge number of users. My company caters to its internal customers, including JioMart, Jio Payments Bank, and JioChat.

How are customer service and support?

The support is good so far.

How was the initial setup?

We configure and deploy the solution according to our needs. If a product or feature is not available, we discuss and open a ticket with Cisco. Cisco then helps with some patches or other features that we require.

The procurement process for Cisco Catalyst Switches is different. Once we receive the switches in bulk, we divide them among the different verticals. Depending on the needs, we allocate 100 or 1000 switches to each vertical and then start deploying.

What about the implementation team?

I help the team to deploy the solution. We have a different deployment process. When a user requests a deployment, we first discuss their network and how they want it distributed. We then discuss the feasibility of the request and suggest the best possible option available to meet their requirements.

We have an on-premises team who helps us if there is an issue with the device. If the team cannot resolve the issue, we either get a replacement device or ask an expert for help with deployment. If there is a requirement to use multicast streaming, we need to check if our current network supports it. We also need to consider the bandwidth, network resources, and uplink and downlink ports.

What's my experience with pricing, setup cost, and licensing?

The pricing should be improved. We have purchased a one-time license. When we place an order for Cisco Catalyst Switches, the quantity is huge.

What other advice do I have?

I am an implementer. I would recommend the solution to others. People must use the solution based on their requirements. Overall, I rate the solution an eight or nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Buyer's Guide
Cisco Catalyst Switches
March 2025
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
841,152 professionals have used our research since 2012.
Ali ALI - PeerSpot reviewer
Network Administrator at frieslandcampina
Real User
Top 20
They're balanced and highly reliable but don't integrate well with some solutions
Pros and Cons
  • "Catalyst switches are highly reliable. They have a good product life, they are balanced overall compared to others."
  • "Cisco needs to improve compatibility with other solutions and other vendors like SolarWinds. We've had problems using Catalyst with SolarWinds. Some devices can't be put on SolarWinds due to some ID Values and so on."

What is our primary use case?

We are mostly using the Cisco Catalyst 2900 Series, but some are the new 900 Series and a mixture of a lot of solutions. More than 300 people are working on Cisco Catalyst switches.

What is most valuable?

Catalyst switches are highly reliable. They have a good product life, they are balanced overall compared to others.

What needs improvement?

We sometimes have issues using Cisco Catalyst switches in a mixed environment. For example, we are using Fortinet's firewall, so if we jump to Cisco, then we have a problem. If we need another solution for MAC filtering, we need to go for IEEE or AAA. 

Cisco needs to improve compatibility with other solutions and other vendors like SolarWinds. We've had problems using Catalyst with SolarWinds. Some devices can't be put on SolarWinds due to some ID Values and so on. 

They need to show some flexibility because no environment depends on one product. And when we add new solutions for monitoring, troubleshooting, etc., we need integration with our Cisco devices. I think it would be great if Cisco could improve its integration with other vendors in the future.

For how long have I used the solution?

We've used Cisco Catalyst for the last four years. 

What do I think about the stability of the solution?

Cisco Catalyst switches are stable. No question about it.

How are customer service and support?

TAC is a wonderful service. They are cooperative and professional. They do great in the case of RMA or case of troubleshooting.

Which solution did I use previously and why did I switch?

We tried Juniper HP and some other solutions.

How was the initial setup?

Setting up Catalyst switches is complex. We have about four or five Cisco-certified technicians to look after these things.

What's my experience with pricing, setup cost, and licensing?

The price of Cisco Catalyst switches is reasonable. 

What other advice do I have?

I rate Cisco Catalyst seven out of 10. I definitely recommend Cisco switches as a complete solution. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Loris Signoracci - PeerSpot reviewer
Senior System Engineer at Itworks srl
Real User
A tool that offers reliability and scalability feature
Pros and Cons
  • "The most valuable feature of the solution is reliability."
  • "When users put Cisco Catalyst Switches in the same environment or infrastructure where other devices or products exist, like HPE, Aruba, and Ubiquiti, it doesn't work properly."

What is our primary use case?

I use the solution in my company as a data switch. The product is mostly used in the entertainment systems of luxury yachts and not in some banks.

What is most valuable?

The most valuable feature of the solution is reliability. I have seen Cisco Catalyst Switches working for more than six years without any kind of outage.

What needs improvement?

Products from Cisco that deal in areas like VLAN management, internal routing, and inter-VLAN routing don't seem to be compatible with other products. When users put Cisco Catalyst Switches in the same environment or infrastructure where other devices or products exist, like HPE, Aruba, and Ubiquiti, it doesn't work properly. The aforementioned area can be considered for improvement.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for more than twenty years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. Cisco solutions are always scalable.

My organization has around 200 users of the product.

There is a need to increase the number of devices or switches, or it can be done by implementing a change in relation to the old devices in an environment by moving from a 10 GB switch to 40 GB uplinks. A 10 GB switch is enough for now in my business.

How are customer service and support?

Cisco's support team is friendly if you have a maintenance contract active with the technical support team of the tool. You will end up breaking your head on the wall if you do not have an active maintenance contract with Cisco's technical team since they are not responsive or supportive at all until you subscribe to the service contract Cisco offers.

How was the initial setup?

After dealing with the product for more than twenty years, it has become easy to deploy the solution.

I have been installing the tool inside a luxury yacht to manage some internal data switches and for some of the entertainment systems where streaming services are required. VLAN is mandatory for managing the kind of networks in the aforementioned environment.

The solution is deployed on an on-premises model.

The time required to deploy the product depends on the dimension of the project undertaken by someone. If you install the system in a 30-meter yard, deploying it takes around four days. If you install the product on a yacht where around 100 meters need to be covered, the deployment process may take over a month.

The number of people required to deploy and maintain the product depends on the project size. One person is enough to take care of the deployment in a 50-meter yard area. Three people are enough to take care of the deployment in a 100-meter yard area. In an infrastructure with around 200 people, only one person can maintain the warehouse system.

What's my experience with pricing, setup cost, and licensing?

I rate the overall product a six out of ten from a price perspective since it is an expensive tool.

There is a need to make yearly payments towards the licensing charges of the product.

What other advice do I have?

From a technical perspective, I rate the overall product a nine out of ten.

There is a need to use professional devices like the ones offered by Cisco if someone needs a reliable infrastructure that is flexible and scalable.

Overall, I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Assistant Information Technology Director at City of Coral Gables
Real User
Managed switching, dynamic routing, and network segmentation are helpful
Pros and Cons
  • "The most valuable feature of this solution is managed switching."
  • "Cisco should provide customers with a more advantageous licensing model included with the purchase of the equipment."

What is our primary use case?

This solution is capable of high-quality L2 & L3 switching at several different layers of our enterprise with a high rate of availability and reliability.

It has excellent dynamic routing capabilities. We manage a large WAN environment that requires the use of OSPF.

Cisco Catalyst Switches perform these two functions very well.

What is most valuable?

The most valuable feature of this solution is managed switching.

We rely on heavy segmentation to secure and isolate several business units.

The dynamic routing capabilities are excellent.

What needs improvement?

Licensing is somewhat expensive and should be improved. Cisco should provide customers with a more advantageous licensing model included with the purchase of the equipment.

They have done some good by providing low-cost multiyear DNA center licenses with the purchases and have increased the number of benefits provided with the HW warranty, but must still work on lowering smart-net cost.

For how long have I used the solution?

I have been using this solution for fifteen years.

What do I think about the stability of the solution?

This solution is extremely stable.

How are customer service and technical support?

The technical support for this solution is excellent. They are very knowledgeable, courteous, and adamant to meet their SLA.

Which solution did I use previously and why did I switch?

I have used non-Cisco equipment, especially in the IoT environment of this municipality. In my experience, the competition falls short when it comes to features and reliability.

In the enterprise environment, there are several others that compare to Cisco and it is up to you to pick the right solution for your environment. For me, it is all related to budgeting, previous environment, expertise, and training needs.

How was the initial setup?

The initial setup of this solution was simple. I included professional services and cross-training for my team.

What about the implementation team?

We have experience in both cases.

 More complex and mission-critical deployments are handled by consultants. Less complicated deployments are handled by our staff.

What was our ROI?

ROI for this solution is excellent.

My HW lifecycle schedule is seven years. Some of these switches stay in production and performing ultimately for ten years.

What's my experience with pricing, setup cost, and licensing?

Try to buy everything you need in bulk purchases and ask Cisco for volume discounts.

Which other solutions did I evaluate?

Prior to choosing this solution, I evaluated the IoT environment Antaira, Cradlepoint, and Sierra Wireless. Cisco's solution was superior.

In an enterprise environment, I have evaluated Juniper, Extreme, and HP. Cisco's solution fit my operational, budgeting, and logistic needs better.

What other advice do I have?

This is a solid solution.

When choosing them vs others, it all depends on your budgeting, previous environment, expertise, and training needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Akshit Chhokar - PeerSpot reviewer
Technical Solutions Specialist - Networking at Google
MSP
Top 5
Offers top-notch performance and reliability
Pros and Cons
  • "The solution is robust in terms of the equipment provided."
  • "It is not easy for everyone to configure the product's initial setup part, making it an area where improvements are required."

What is our primary use case?

In the market, if you are deploying any kind of network in an environment, there is a need for switches to distribute the network. You can use a switch to distribute the entire connection to other users in the company if you have a small company.

What needs improvement?

I can't think of an area where improvements are required in the product since Cisco seems to be regularly involved in patching the software part. Cisco Catalyst Switches releases regular software updates, so there shouldn't be any issue with the solution.

It is not easy for everyone to configure the product's initial setup part, making it an area where improvements are required.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for three years. I am a customer of Cisco.

What do I think about the scalability of the solution?

Stability-wise, I rate the solution an eight or nine out of ten.

The product is not easy for everyone to configure the initial setup. Sometimes, it becomes a pain point when people are not able to understand everything related to the product, and they run into certain issues, making it a reason why I would say that the tool is not that stable.

How are customer service and support?

Cisco's support team is good and can provide you with solutions quickly since Cisco has not given its support area to vendors. All of Cisco's support teams are handled by Cisco's employees. Cisco has support centers all around the globe, including countries like India, Singapore, Australia, and Europe. As a customer of the switches and routers from Cisco, my company gets twenty-four hours and seven days a week of access throughout the year to contact the support team and its engineers, who are well-trained before they get deployed on the queue to pick up the customer cases.

I rate the technical support a nine and a half out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with switches from NETGEAR and Sophos, but both products can provide detailed functionalities or features like Cisco Catalyst Switches. The functionality and features you get with Cisco Catalyst Switches are incomparable to other tools.

How was the initial setup?

The product's initial setup phase was a bit difficult. A subject matter expert might be required to help with the initial setup phase.

The solution is deployed on an on-premises model. The product works fine if you have experience with Cisco Catalyst Switches.

The solution can be deployed in a few hours. For the basic deployment, it takes a couple of hours.

What's my experience with pricing, setup cost, and licensing?

The solutions are costly, considering that Cisco provides top-notch support and devices.

What other advice do I have?

Cisco Catalyst Switches have impacted our company's network flexibility since it is a very flexible product. The solution is robust in terms of the equipment provided. As per my knowledge, no other switch provides the same functionalities that Cisco Catalyst Switches provide in the current market.

In terms of network security in our company, I would speak about the number of VLANs that users can probably have on Cisco Catalyst Switches and how we can manage the traffic going from one VLAN to another VLAN, which is a very smooth process with no issues. When you look at network security, the way Cisco implements SCP is tremendous since it has many features that one can use that are not available in other legacy products.

The performance and reliability of Cisco to support our company's critical applications are areas of the tool that can be described as top-notch.

In terms of the tool's management and configuration, if a person is into the networking field and works as a network engineer who has probably dealt with CCNA or CCNP certifications with experience for a couple of years, it will be very easy to use. Cisco Catalyst Switches might be a little difficult for a newbie to learn. Once a person learns about the product in a month or so, everything related to the solution becomes easy.

I recommend the product to those who plan to use it, especially the ones who don't have budget constraints and have people or teams who are well-versed in handling devices from Cisco.

I rate the tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at CLOUDJET GROUP
Real User
Top 10
Highly reliable solution that ensures stable and consistent network performance
Pros and Cons
  • "I highly appreciate the durability and the availability"
  • "Facilitating and adapting the security updates would be a good improvement, because usually it requires to reboot the router to get them"

What is our primary use case?

We mainly use it for user access in corporate offices, but we have been working on certain projects that require using XE access to support APIs and network connectivity. 

What is most valuable?

I highly appreciate the durability and the availability. It is also proven to be a very reliable solution that ensures stable and consistent network performance. 

What needs improvement?

Facilitating and adapting the security updates would be a good improvement because it usually requires use to reboot the router to get them. The whole process is slightly complex and it could be easier. 

For how long have I used the solution?

I have been using Cisco Catalyst Switches for ten years. 

What do I think about the stability of the solution?

It offers excellent stability. There are some switches with twenty years of uptime which is quite an impressive number. 

What do I think about the scalability of the solution?

Catalyst Switches provide scalability and accommodate different network demands. 

How are customer service and support?

The quality of the customer support that is provided depends on the line of the product and the model that is used. Sometimes, the first level of support is basic, but mostly it is good. Their customer service is available at all times. I rate it seven out of ten. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup might be significantly challenging for clients who are not familiar with its intricacies. Their advanced features and configuration options require knowledgeable IT professionals to implement them. 

What about the implementation team?

Once the solution is set up, the process of deployment and configuration is almost seamless. It takes around one hour to be fully completed.

What's my experience with pricing, setup cost, and licensing?

I find the price to be just right, it is not cheap, but it is not expensive. The solution provides a good balance between the features and the cost structure. They offer many options regarding the licensing so it is easy to choose one option that adapts to the needs of the customer. 

What other advice do I have?

I strongly recommend this solution because it delivers high-performance switching, enabling fast data transfer rates with minor to no bugs. I rate it nine and a half out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ceo & President at TNL
Real User
Useful reports, highly reliable, and integrates well
Pros and Cons
  • "We use the VLANs to separate library, office, and individual apartments. With some of the reporting that receive, we're able to take and track down where people like to put in their own wireless routers. Sometimes they will take a DSL modem from AT&T that they brought from home, hook it in backward, and it will give rogue addresses causing issues."
  • "I use the Cisco Catalyst Switches command-line interface(CLI) a lot out in the field, but there are some web interfaces features that are available that I haven't used very much. I'm more comfortable with the CLI, but the web interfaces are very lacking."

What is our primary use case?

I use Cisco Catalyst Switches mostly in apartment complexes. They are apartment buildings, where one apartment has three or four bathroom/bedroom combinations and each resident who lives in those has their own connection to the switch. Additionally, the common areas of the building have a connection to the switch.

I've used Cisco Catalyst Switches in that environment, providing internet to a complex, both fiber and copper. We have taken and put cable TV, converted the satellite signals off of DIRECT TV satellites, and broadcasted all their channels, including local channels in the complex. There are approximately 250 channels through the same switches by converting the output to a network environment by turning them around and sending it back out on the other end for coaxial cable distribution. I've been working a lot in the MDFs and the IDFs of the individual complexes.

What is most valuable?

We use the VLANs to separate library, office, and individual apartments. With some of the reporting that receive, we're able to take and track down where people like to put in their own wireless routers. Sometimes they will take a DSL modem from AT&T that they brought from home, hook it in backward, and it will give rogue addresses causing issues.

It's been pretty easy for us to track down where those rogue addresses are coming from and shut the port down until we can have a technician go out and fix it properly.

There are a lot of features that Cisco Catalyst Switches have. However, they're not always needed.

The security of Cisco Catalyst Switches seems to be sound. It's very good with security. I've had no issues, security-wise. The important this is to know what to do to fix problems if you have a security issue, and it seems to work, whether you're using Cisco Catalyst Switches, Opensense, pfSense firewalls, or any normal firewall issues. Cisco Catalyst Switches are able to communicate to all the other hardware very well.

What needs improvement?

I use the Cisco Catalyst Switches command-line interface(CLI) a lot out in the field, but there are some web interfaces features that are available that I haven't used very much. I'm more comfortable with the CLI, but the web interfaces are very lacking. 

The application controls that you have when you go through the Cisco Catalyst Switches for configuration and to see your whole network could improve. If the interface could display and recognize devices other than the Catalyst that you might have in the network to allow you to build your network. It does not necessarily need to control them, but to see they're there and how they're hooked up would make a big difference when it comes to trying to map and monitor the network activity in the system.

Those are two areas I find in the Cisco Catalyst Switches that are not as robust as some of the newer solutions, such as Aruba. You could see everything's controlled by the web interfaces, but not as much by the CLI. I don't like that Arubas CLIs, but I do like the web interface where you can see everything and control everything without having to load a special application on a computer and/or use the CLI. You can visually see all the information, and I find that's an easier learning curve for people monitoring. I haven't used it very much with the Cisco Meraki's, but a lot of the places we have worked have been with governments, and they use a lot of the Cisco Catalyst line of solutions.

If someone was trying to manage their own office, I would rate the usability of Cisco Catalyst Switches a five out of ten. Unless you know the CLI well then you will use the interface that is a little bit tricky to work with.

For how long have I used the solution?

I have been using Cisco Catalyst Switches for approximately 10 years.

What do I think about the stability of the solution?

Most of the stability issues I have found have been hardware-related and not software. I have found that sometimes a port will go dead, and when a port goes dead on the even side, the odd side equivalent goes dead as well. This is where things get a little hot and it caused the solder joint to go loose or something similar happened. That's what my guess would be on the issue, a lot of times they only mark the port as dead and shut it off. When they have many ports that are dead that they don't have any spares they typically switch out the switch altogether.

People do not want to pay for you to resolder a circuit board and check for cold solder joints, I try and speed things up. If I have not had to use many spares on the ports for repair, to keep the repair at a quick pace. I can change a power supply or I can change a board in them quickly. I haven't actually bothered to go through and see if it's a cold solder joint or if it's actually a dead port. I'm having to use my experience with other equipment and knowing that it more times than not, kills both ports on the same connector, it's probably a cold solder joint or something to do with where it's connecting to the motherboard. This would be the first place I would look.

I would rate Cisco Catalyst Switches stability a nine out of ten.

They are highly stable, they have never given me a problem.

How are customer service and support?

I've never had to talk with the Cisco technical support. Usually, if there is a problem I know how the switches are built, I can take them apart and put them together to fix them. For example, in the last Cisco solution I did fix, the power supply was overheating, and it would eventually shut the unit down or it would freeze. I let it cool off and came back when it was cool and took a power supply from one that the mainboard that was frozen, and put it in. It came right back up and it was working at the right temperature.

When it comes to technical support, I've never had to use them. What typically happens is the client calls technical support, technical support turns around dispatches a company that dispatches me and I go out there, fix the issue. I notify that company of their technical support, which may be Cisco's, or not, and inform them of the problem. The technical support double-checks the program and makes sure everything's up and operating.

Which solution did I use previously and why did I switch?

I have used other networking solutions previously, such as Aruba.

What other advice do I have?

I have found that the problems with Cisco Catalyst Switches are caused by the end-user putting equipment on it backward and various other similar user errors.  Cisco Catalyst Switches does not have all the features in the web interface. I didn't see the web interface able to be controlled the solution well. You can bring up some information controls, you click a link, and everything's in it is confusing to me, they could improve it. The web application gives you the ability to change some settings, but not necessarily critical ones. There're some things that you have to do at the CLI that their application does not give you the ability to do.

I have VLANs that are set up in my office under a pfSense firewall. The VLANs are set up in the firewall, and it acts as a switch as well. The actual switches turn around and act as a router and then the Cisco Catalyst Switches recognize the VLANs, and process everything accordingly as if it was a Cisco solution. They integrate well will all other hardware.

I rate Cisco Catalyst Switches an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.