Challenges I've encountered mostly involve the RMA part for hardware replacement, which doesn't happen regularly, but sometimes I face challenges due to limited parts in India; they offer different model devices as a stopgap arrangement. It's quite difficult to specify features I would want to see in future updates because that varies from model to model. I would definitely recommend Cisco Catalyst Switches to other users. We do maintenance for Cisco Catalyst Switches. For maintenance, we usually need three people from different regions working as a single team; our engineers handle both projects and maintenance, so there isn't a specific engineer just for maintenance. I work with firewalls and next-generation firewalls. Overall, I would rate the solution as an eight out of ten.
