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PeerSpot user
Founder and Lead Network Consultant at Airowire Networks
Consultant
Supports our entire line infrastructure and is easy to use
Pros and Cons
  • "Their technical support is good, one of the best in the industry."
  • "To make it a ten they should simplify the licensing, add the cloud-managed feature, and it should be more cost-effective."

What is our primary use case?

We use this solution for the campus network.

How has it helped my organization?

It supports our entire line infrastructure. It runs from the line under the entire campus and is the backbone of the network. The entire business runs from this product.

What is most valuable?

The ease of use is the most valuable feature. 

What needs improvement?

They should make it more affordable, improve the cost, manageability, and central management. 

I would like to see a cloud-managed feature.

Buyer's Guide
Cisco Catalyst Switches
February 2025
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

The catalyst switches are stable.

What do I think about the scalability of the solution?

They are scalable. We have are around 2,000 users. We use it quite extensively and we require at least two to three people for maintenance.

How are customer service and support?

Their technical support is good, one of the best in the industry.

How was the initial setup?

The initial setup was straightforward. The deployment depends on the scale of the network, because all of these devices, they don't work in silo, they work in tandem with each other. So it depends on the scale and size of the network.

What about the implementation team?

We used an integrator for the deployment. We had a good experience with them.

What was our ROI?

We have absolutely seen ROI. You will see ROI if you use this solution for a longer duration. 

What's my experience with pricing, setup cost, and licensing?

The price is on the higher side. Licensing is also complicated. Simply, there are multiple licenses required.

What other advice do I have?

I would rate this solution a nine out of ten. To make it a ten they should simplify the licensing, add the cloud-managed feature, and it should be more cost-effective.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
it_user408189 - PeerSpot reviewer
User at a financial services firm with 5,001-10,000 employees
Vendor
VLAN provides us with segregation, but I would like to see ongoing software improvement
Pros and Cons
  • "VLAN gives us segregation."
  • "Cisco should focus more on this type of product instead of on data center switches. They stopped improving the software of these switches and they are focusing on the data center. They should focus on this type of product, more than any other thing."

What is our primary use case?

We use Catalyst for campus switches.

How has it helped my organization?

As an access switch, it really hasn't made an improvement in our organization. Access switches are similar, in most cases. It's just and end-user switch, so it doesn't really differ if it's Cisco or any other device.

Perhaps the reliability is an improvement.

What is most valuable?

VLAN gives us segregation.

What needs improvement?

Cisco should focus more on this type of product instead of on data center switches. They stopped improving the software of these switches and they are focusing on the data center. They should focus on this type of product, more than any other thing.

It might also help if they integrated their security products with the switches.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

I had some hardware failure, a defect, on arrival.

What do I think about the scalability of the solution?

There are no issues with scalability.

How is customer service and technical support?

I would evaluate the tech support as "fair". They have multi-tiered support and especially the level-one and two don't know what they are doing. They collect a lot of information, wasting your time, and then they keep moving the tickets from level one to level two and level three, and when the issue is solved, usually level-three are the ones who solve it. They're not good at the lower levels of support.

How was the initial setup?

The initial setup is straightforward.

What was our ROI?

The ROI for this product is three to five years.

What's my experience with pricing, setup cost, and licensing?

I would rate the features-to-pricing ratio at six out of 10.

My advice about licensing is that you should have a perpetual license, not one that is subscription-based.

Which other solutions did I evaluate?

I use a lot of switches on the campus: Juniper, Extreme, etc. I use multiple vendors. However, Cisco and Juniper are my preferred vendors.

What other advice do I have?

The most important thing I can say is that Cisco is using a proprietary protocol, so you should design your network accordingly so that you don't get vendor lock.

I would rate Cisco Catalyst a seven out of 10 because of the pros and the cons I have noted.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Catalyst Switches
February 2025
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
reviewer1802343 - PeerSpot reviewer
Solutions Architect at a comms service provider with 11-50 employees
Real User
Helpful support, reliable, and simple implementation
Pros and Cons
  • "I have found that the protocols that Cisco Catalyst Switches support are beneficial for my customers."

    What is our primary use case?

    I use Cisco Catalyst Switches for the connectivity of my client's local area network.

    What is most valuable?

    I have found that the protocols that Cisco Catalyst Switches support are beneficial for my customers.

    For how long have I used the solution?

    I have been using Cisco Catalyst Switches for approximately one year.

    What do I think about the stability of the solution?

    Cisco Catalyst Switches is a stable solution.

    What do I think about the scalability of the solution?

    I have found Cisco Catalyst Switches to be scalable.

    We have five customers using Cisco Catalyst Switches.

    How are customer service and support?

    The support from Cisco Catalyst Switches is good.

    How was the initial setup?

    Cisco Catalyst Switches has a straightforward installation.

    What's my experience with pricing, setup cost, and licensing?

    The pricing of Cisco Catalyst Switches could be better in general. There is an annual license required.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Cisco Catalyst Switches a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    reviewer1567812 - PeerSpot reviewer
    Senior Manager, Information Technology at a university with 201-500 employees
    Real User
    Used on-premise and at data centers
    Pros and Cons
    • "It works well."
    • "t is one of the most expensive solutions."

    What is our primary use case?

    We are using this solution on-premises and in the data center; it enables us to access switches. We have several hundred users.

    For how long have I used the solution?

    We have been using Cisco Catalyst Switches for more than five years.

    What do I think about the stability of the solution?

    It works well.

    What do I think about the scalability of the solution?

    Cisco Catalyst Switches is a scalable solution.

    How are customer service and support?

    Cicso Catalyst Switch's technical support is one of the best. They are very fast and knowledgeable.

    How was the initial setup?

    The setup is straightforward for people that know about Cisco Catalyst Switches. For a normal switch, it takes one hour to deploy.

    What about the implementation team?

    We were able to implement the solution on our own. We have three Network Engineers on our technical team that handles the deployment and maintenance.

    What's my experience with pricing, setup cost, and licensing?

    Cisco Catalyst Switches is smart networking; we have a yearly licensing subscription. It is one of the most expensive solutions, however, it is one of the best.

    What other advice do I have?

    I would rate this solution a 10 out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1572795 - PeerSpot reviewer
    IT Production Engineer at a consultancy with 201-500 employees
    Real User
    Highly scalable, helpful technical support, and installation reasonable
    Pros and Cons
    • "The solution highly scalable."
    • "The solution was stable 10 years ago, there is room for improvement in this area."

    What is our primary use case?

    We use Cisco Catalyst Switches to connect devices to a network.

    For how long have I used the solution?

    I have been using Cisco Catalyst Switches for approximately 10 years.

    What do I think about the stability of the solution?

    The solution was stable 10 years ago, there is room for improvement in this area.

    What do I think about the scalability of the solution?

    The solution highly scalable.

    We have approximately 650 users using this solution in my organization.

    How are customer service and technical support?

    The technical support experience has been mixed, it depends on the subject. There are occasions when we have a quick resolution and for others, there can be long discussions to receive a resolution.

    How was the initial setup?

    The installation was not difficult for me but I have been working with these types of solutions for a long time. It could be difficult for those with limited experience.

    What about the implementation team?

    We have a team of 10 engineers that do the implementation and maintenance of the solutions.

    What's my experience with pricing, setup cost, and licensing?

    The cost of this solution could be less expensive, and we are on an annual license.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Cisco Catalyst Switches an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    IT MANGER PAN-INDIA at Escon Elevator Private Limited
    Real User
    Flexible, easy to use, and offers good performance
    Pros and Cons
    • "The product is very robust."
    • "The price is something we would definitely like improved. It would be nice if it was more economical."

    What is most valuable?

    The solution is very easy to use. We've found that it isn't overly technical and is, in fact, quite user-friendly.

    The product is extremely flexible.

    The stability of the solution has been very good. We've found the performance to be very reliable. 

    The initial setup is mostly pretty straightforward. It's not overly complex.

    The product is very robust.

    What needs improvement?

    The configuration setup is a little more complex if you go into detail.

    The price is something we would definitely like improved. It would be nice if it was more economical.

    For how long have I used the solution?

    I've been using the solution for about four years or so. It's been a while. I've had some time with the technology and am pretty comfortable with it.

    What do I think about the stability of the solution?

    The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. We like the performance. It's reliable.

    What do I think about the scalability of the solution?

    We have about 50 people using the solution currently.

    Which solution did I use previously and why did I switch?

    I previously Juniper switches. I am not using them anymore. I was using them about three years ago.

    How was the initial setup?

    The initial setup is okay. It's not overly difficult. The configuration can be a bit tricky, however, depending on the complexity involved.

    What's my experience with pricing, setup cost, and licensing?

    The pricing could be improved.  It's a bit high right now. 

    What other advice do I have?

    A lot of my colleagues are using Cisco switches. I often touch base with them to share know-how on the technology.

    I'm not using the latest version of the solution. I'm using an older version right now.

    On a scale from one to ten, I'd rate the solution at a nine. We've been quite pleased with the solution overall.

    I would recommend the solution to other users, companies, and organizations. It's quite robust and flexible.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1079556 - PeerSpot reviewer
    Head of Project Management at a tech vendor with 1-10 employees
    Reseller
    A reliable brand with good performance that's easy to manage
    Pros and Cons
      • "We'd like Cisco to integrate with other solutions, including their own."

      What is our primary use case?

      We're an implementor of the product. We provide this product to our clients.

      What is most valuable?

      The solution's most valuable aspect is the management.

      Our clients really trust the brand.

      The quality of the product is excellent. It offers great performance.

      What needs improvement?

      We'd like Cisco to integrate better with other solutions, including their own.

      For how long have I used the solution?

      I've been using the solution for the last two years or so.

      What do I think about the stability of the solution?

      The stability of the solution is very good. We haven't had any stability issues. There aren't bugs or glitches. It's good.

      What do I think about the scalability of the solution?

      The solution can scale. If a company needs to expand, they can do so easily.

      We typically deal with medium-sized companies.

      How are customer service and technical support?

      The technical support of the solution is good. The clients are covered under warranty. Cisco is very responsible when it comes to covering any issues for them.

      The documentation is quite good for the solution as well. It helps people understand the product.

      Which solution did I use previously and why did I switch?

      We also use HP and Extreme Networks. We work with a variety of solutions. We don't exclusively work with Cisco. Cisco does, however, have one of the highest product qualities on offer.

      What other advice do I have?

      We help our clients decide which product to use. We use Cisco and a wide variety of other products. We're implementors.

      When it comes to working with Cisco, customers are consistently offered a quality product. Many of our clients need a quality product with good performance. This solution is very reliable which is why we work with it.

      On a scale from one to ten, I would rate the solution at an eight.

      Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
      PeerSpot user
      it_user845862 - PeerSpot reviewer
      Senior Technical Sales Engineer at Ingram Micro Inc.
      Real User
      It uses many protocols to ease operations, such as CDP and the interoperability of other Cisco products
      Pros and Cons
      • "It uses many protocols to ease operations, such as CDP and the interoperability of other Cisco products."
      • "Perpetual POE is a valuable feature, because when the switch reboots, access points do not."
      • "Services should be improved."
      • "The delivery of the product lead time should be improved."

      What is our primary use case?

      Switching environments, as part of a LAN management solution, where the customer needs to build, operate, and maintain Layer 2 and Layer 3 networks for internal use.

      How has it helped my organization?

      It uses many protocols to ease operations, such as CDP and the interoperability of other Cisco products.

      What is most valuable?

      Perpetual POE is a valuable feature, because when the switch reboots, access points do not. This helps minimize infrastructure downtime and impacts internals.

      What needs improvement?

      • Services should be improved.
      • The delivery of the product lead time should be improved as well.

      For how long have I used the solution?

      More than five years.

      What's my experience with pricing, setup cost, and licensing?

      The price should go down instead of up. 

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Buyer's Guide
      Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
      Updated: February 2025
      Buyer's Guide
      Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.