Try our new research platform with insights from 80,000+ expert users
it_user1454037 - PeerSpot reviewer
IT & Software Manager at a energy/utilities company with 51-200 employees
Real User
Nov 23, 2020
A stable part of our network infrastructure, with many resources available
Pros and Cons
  • "These switches are stable."
  • "In the future, I would like to see better security for this product."

What is our primary use case?

I use Cisco Catalyst switches as part of the network infrastructure.

What needs improvement?

In the future, I would like to see better security for this product.

For how long have I used the solution?

I have been working with Cisco Catalyst Switches for more than three years.

What do I think about the stability of the solution?

These switches are stable. I use both the switches and the access points.

Buyer's Guide
Cisco Catalyst Switches
March 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
883,760 professionals have used our research since 2012.

How are customer service and support?

I am satisfied with the Cisco support. There are a lot of resources out there.

How was the initial setup?

This product is complex to install and it takes time to configure it.

What about the implementation team?

I deployed it myself.

What other advice do I have?

This is a product that I can recommend to others.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user773409 - PeerSpot reviewer
Manager, Information Technology at a financial services firm with 201-500 employees
Real User
Nov 18, 2020
Strong features, easy to manage, and excellent support
Pros and Cons
  • "All features are very strong. It is very easy to manage. It is also certified and popular. Cisco has come up with a new management console to manage the switches. I still haven't tried it, but in my opinion, this is the best way forward. You can use software to manage the switches instead of the common line configuration. You can manage it through software, which is very easy."
  • "It can have more security features to secure the access layer."

What is our primary use case?

We use it to connect our end users. It is used for DMZ connections behind the firewalls and campus network.

What is most valuable?

All features are very strong. It is very easy to manage. It is also certified and popular.

Cisco has come up with a new management console to manage the switches. I still haven't tried it, but in my opinion, this is the best way forward. You can use software to manage the switches instead of the common line configuration. You can manage it through software, which is very easy.

What needs improvement?

It can have more security features to secure the access layer.

For how long have I used the solution?

I have been using Catalyst 9300 Series for the last two years. It is a new model. I have been using previous models, such as Catalyst 3750, 3560, and 2960, for maybe more than 15 years.

What do I think about the stability of the solution?

It is very stable. You just install it and forget about it for years. I had a switch that was running for more than 11 years without a singular restart. That switch had a running time of more than 11 years.

What do I think about the scalability of the solution?

It is scalable. We have 400 users.

How are customer service and technical support?

Technical support is great. I was talking to one of my colleagues just two hours back about Cisco technical support. They are brilliant and excellent. If we have any hardware failure, we get it fixed the second day. We get multiple engineers working on the case if it is a critical issue. They are really supportive.

Which solution did I use previously and why did I switch?

I have been using only Cisco solutions from the beginning. It has been more than 20 years now.

We plan to keep using this solution. We are going to refresh it with the latest model. We are in the process of acquiring the new model and replacing all obsolete switches with the new Catalyst 9K series. The order will be placed maybe next week.

How was the initial setup?

Its setup was easy. It took an hour to configure each switch.

What about the implementation team?

I deployed it myself. We have three network engineers to manage the entire network. 

What other advice do I have?

I would definitely recommend this product to other users. I would rate Cisco Catalyst Switches a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Catalyst Switches
March 2026
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
883,760 professionals have used our research since 2012.
reviewer1447320 - PeerSpot reviewer
CISO at a manufacturing company with 10,001+ employees
Real User
Nov 15, 2020
It is pretty much stable, and there is a lot of improvement in the network segment
Pros and Cons
  • "There is a lot of improvement in the network segment after replacing the older switches. I have not seen any kind of issue with these switches since deployment. They are pretty much stable."
  • "Cisco can definitely improve the training part. They can provide more training related to configuration."

What is our primary use case?

I use it for connectivity for my enterprise users. My entire platform is on Cisco, and we have different plans.

What is most valuable?

There is a lot of improvement in the network segment after replacing the older switches.
I have not seen any kind of issue with these switches since deployment. They are pretty much stable. 

What needs improvement?

Cisco can definitely improve the training part. They can provide more training related to configuration.

For how long have I used the solution?

We have recently done an upgrade. We installed these switches around one year ago.

What do I think about the stability of the solution?

It is a pretty much stable product.

What do I think about the scalability of the solution?

It is scalable. We have 1,500 users.

How are customer service and technical support?

Technical support is managed by the vendor so far. The vendor is taking care of any issues.

What about the implementation team?

The entire implementation was done by the vendor, but we are managing it in-house. We have a Cisco-certified vendor to do all kinds of implementation and train our people. The overall project was for six months, but because of Covid, it got delayed. We have finished it may be a month back. We have four different locations. The vendor deployed technical manpower of six to eight members for each location. 

We had just one issue with a switch, and the replacement was done within a week. The connectivity was not going through, and it was giving packet drops. The issue was identified, but because of Covid, there was a delay from Cisco. Our vendor was able to ensure that there was no installation delay. Because we had 3% to 4% stock over and above the inventory for installation, they used the switch from that particular inventory, and later on, they provided the switch within a week.

What's my experience with pricing, setup cost, and licensing?

I don't see any price issue with Cisco. Whenever you buy a quality product, you always have a mindset of paying the premium amount.  For any good product, you pay a premium amount, but that also means you are going to recover that premium over a period of time in terms of performance.

What other advice do I have?

I would recommend this solution. It is a pretty good product. We don't see any issue with Cisco Catalyst Switches. We have a license of five years as per our current agreement with Cisco. We plan to keep using these.

I would rate Cisco Catalyst Switches a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vice President, Technology, Research & Development at a computer software company with 10,001+ employees
Real User
Nov 11, 2020
A pretty good scalable and stable product
Pros and Cons
  • "It is a pretty good product. I don't see a problem with this product. Cisco Catalyst Switches fit the best for the type of systems that we deploy. Our customers usually are happy with Cisco equipment. Many partners and third parties have ordered this solution."
  • "Its initial setup can be simpler, and it would be great if we can work with a reference architecture. Cisco has the capability to provide a very integrated solution. They have DNA Center, Cisco ISE, Cisco Prime, FMC, and AMP. We are looking at all the products, but it is rather complex to pick out the right licenses that you need. The license structure is a bit complex. Sometimes, there is an overlap in products, which does not really make sense. For example, you have DNA Center and Cisco Prime, and it is not really clear what you would use for what exactly. There is a lot of information on the Cisco website, but it takes a while to go through all this and look at the presentations that are available from Cisco Live. These presentations are appreciated, but sometimes, they are a bit too much like bullet points. You don't exactly know what's behind it, so you have to do a second guess. Overall, there is a lot of information but not always to the point."

What is our primary use case?

I am a solution architect and design authority. I define what we need and in which direction we are going to look. We then do some detailed investigation, get reports back, and make a decision. We are working on air traffic control systems. We use this solution for data centers and remote clients.

What is most valuable?

It is a pretty good product. I don't see a problem with this product. Cisco Catalyst Switches fit the best for the type of systems that we deploy. Our customers usually are happy with Cisco equipment. Many partners and third parties have ordered this solution.

What needs improvement?

Its initial setup can be simpler, and it would be great if we can work with a reference architecture.

Cisco has the capability to provide a very integrated solution. They have DNA Center, Cisco ISE, Cisco Prime, FMC, and AMP. We are looking at all the products, but it is rather complex to pick out the right licenses that you need. The license structure is a bit complex. Sometimes, there is an overlap in products, which does not really make sense. For example, you have DNA Center and Cisco Prime, and it is not really clear what you would use for what exactly.

There is a lot of information on the Cisco website, but it takes a while to go through all this and look at the presentations that are available from Cisco Live. These presentations are appreciated, but sometimes, they are a bit too much like bullet points. You don't exactly know what's behind it, so you have to do a second guess. Overall, there is a lot of information but not always to the point.

For how long have I used the solution?

I have been working with Cisco switches for 30 years.

What do I think about the stability of the solution?

It has pretty good stability.

What do I think about the scalability of the solution?

Scalability is pretty good.

How are customer service and technical support?

We have experience with professional services. If we do a design, usually we can get some support. After we deploy a new network, we can get professional services from Cisco to help us. I think that is fine. I had an experience with Cisco last week, where they wanted to sell professional services to help us in the early design phase, where things are more conceptual. They shouldn't do that. 

Cisco should help based on the reference architecture. They should help the potential customer to get started without asking for money. I think Cisco equipment is expensive enough for that. I have no problem paying for professional services after we deploy it or when we do a detailed design. When it is early in a project's phase, we should get help from them to go in the right direction. It should be part of the normal business to work with an initial customer.

How was the initial setup?

The initial setup works well if you can build on earlier projects, but if you really have to make a completely new design, you will struggle a bit. We are working on a project now, and we have our experienced network engineers on this project, and they are struggling. The initial setup could be simpler.

It would be great if we can work with reference architectures. I have also seen something like this with other suppliers, and I really liked it. I have seen some of the ideas in the Cisco Live presentations, but I'm not sure if it is really complete and clear enough. It should be worked out a bit further so that we can work with reference architectures, and then let's say base it on multiple products that you would apply in the reference architecture. 

What's my experience with pricing, setup cost, and licensing?

Cisco products are not that cheap.

What other advice do I have?

I would definitely recommend this solution. I would rate Cisco Catalyst Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Deputy Chief Engineer at a computer software company with 201-500 employees
Real User
Oct 31, 2020
Easy to set up and use, stable, and the support is good
Pros and Cons
  • "Catalyst switches are easy to use and simple to work with."
  • "I would like to see support for one-touch provisioning."

What is our primary use case?

The switches are for network infrastructure in an enterprise.

What is most valuable?

Catalyst switches are easy to use and simple to work with.

What needs improvement?

I would like to see support for one-touch provisioning.


By use zero touch provision , We do need a lot of config for system boot and other, That should be improved.


https://www.cisco.com/c/en/us/...

For how long have I used the solution?

I have been using Cisco Catalyst Switches for about 20 years.

What do I think about the stability of the solution?

The Catalyst Switches are stable.

What do I think about the scalability of the solution?

This is a scalable product. We have about 1,000 users.

How are customer service and technical support?

The support is amazing, although they could be a little faster.

Which solution did I use previously and why did I switch?

I have not used other similar products.

How was the initial setup?

The initial setup is straightforward. The installation takes about 30 minutes per device.

What about the implementation team?

I install this product on my own. We have about 10 IT staff who can work with these switches.

What other advice do I have?

This is a good product and I recommend it.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1042635 - PeerSpot reviewer
Science Technician at a government with 201-500 employees
Real User
Jul 22, 2020
Is easy to configure and resolves our internal problems
Pros and Cons
  • "The most valuable feature is the interface, it's easy to configure. The command line uses a switch that gives us security."
  • "They should also have a graphic interface for the switches too without the command line."

What is our primary use case?

We have an Academy, we know how to manage it. We have the knowledge to manage it and it gives us security. We can configure the switch to resolve our internal problems. We can use one switch for five to six years.

It's used for our processor, a small data center, and we have our network with at least 500 users.

What is most valuable?

The most valuable feature is the interface, it's easy to configure. The command line uses a switch that gives us security.

What needs improvement?

In the next release, they should lower the price. It's too expensive. 

They should also have a graphic interface for the switches too without the command line. 

For how long have I used the solution?

I have been using Cisco Catalyst Switches for ten years. 

What do I think about the stability of the solution?

The stability is good. 

What do I think about the scalability of the solution?

We have 500 users. 

It requires us to have at least 10 technicians. Five technicians and other administrative staff.

In the future, we need to do disaster recovery in the cloud. We are working on-premise and our future is to use it on the cloud for our disaster recovery.

How are customer service and technical support?

We have a contract with a company that gives us support.

How was the initial setup?

The initial setup was not very complex. 

What about the implementation team?

We used a consultant for the implementation. 

What's my experience with pricing, setup cost, and licensing?

Licensing is on a yearly basis. We usually spend up to $20,000.

What other advice do I have?

I would recommend it because it's a good solution that gives you security and is easy to use.

I would rate Cisco Catalyst Switches an eight out of ten. They respond to all of our needs. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1016370 - PeerSpot reviewer
System Administrator at a computer software company with 11-50 employees
Real User
Jul 15, 2020
Helps us connect drivers and desktops, the expandability provides flexibility
Pros and Cons
  • "A very expandable solution."
  • "The switches could be improved."

What is our primary use case?

My primary use case of this solution is for connecting up drivers and desktops. I'm a system administrator and we're a customer of Cisco. 

What is most valuable?

I like the expandability of the solution. I have a pair of 6509 catalyst switches and they use the add on boards. I also like the dual power supplies. 

What needs improvement?

We are not working off the latest version so the switches on the product are very old and that could be improved. The one gig boards are strictly one gig and not backward compatible. This switch also does not have power over ethernet, so that's old.  

I'd like to see a better web interface. I can't tell you what the existing generations have so I'm sure there have been improvements. These are so old and I'm sure modern switches now have much better tools to interface with them.

For how long have I used the solution?

I've been using this solution for over 10 years. 

What do I think about the stability of the solution?

It's clearly very stable, otherwise we wouldn't be using it anymore. The fact that we still use it shows how stable it is. 

What do I think about the scalability of the solution?

That switch was very scalable because itwas one of the ones that had nine slots in it. So it could have additional boards within.

How was the initial setup?

The initial setup was fairly straightforward but we're not doing anything fancy with it.

What's my experience with pricing, setup cost, and licensing?

We're not paying maintenance - these switches were end of life years ago. Maintenance is separate from licensing. Now there is no additional monthly recurring cost on the Cisco switches that we are running.

What other advice do I have?

This solution has been good to us, it's very solid.

I would rate this solution a nine out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Network Engineer & Technical Instructor at a tech services company with 1-10 employees
Real User
Jun 25, 2020
Excellent for covering business needs, relatively easy to deploy, and offers good technical support
Pros and Cons
  • "We have dealt with Cisco's technical support in the past. They were especially helpful and very polite. They are always there if we need them and their insights are always excellent. I would say that we have been satisfied with the level of support we've gotten so far."
  • "The user interface needs improvement. Meraki has a much nicer UI. Cisco could learn a lot by looking at them. It might make them a bit more user friendly."

What is our primary use case?

We don't personally use the switches; we provide services to our clients, including implementing the switches for them.

How has it helped my organization?

Catalyst switches solutions are great. For various customers we have deployed for, business operations run smoothly and without any complain. Troubleshooting and insights are clearer. 

Our customers love working with us. 

What is most valuable?

Catalyst switches support a variety of features from both layer 2 and layer 3. The fetaures supported depend on the model your dealing with. Though there are various common features such VLAN, MLAG, SDM, STP, Resiliency, PoE, Wireless settings, etc....which Stacking feature happens to be the most common deployment. 

Recently I laid hands on Meraki Switches and what I can say to love is its seamless network services to build high-performance networks. 

What needs improvement?

The user interface needs improvement. It might make them a bit more user friendly.

The one thing that I came across with the Catalyst 2950-X switch was that I wanted to alter the dashboard, so I connected it to the management interface. I gave it an IP address and I used the browser. However, as soon as I accessed it, I realized that the system of the computer from which I was accessing it didn't support that version. I was using Linux and the OS didn't support the switch. I had to get a Windows computer to access the switch. The dashboard was difficult to manage. It would have been nice if they made it obvious that it didn't work on Linux.

For how long have I used the solution?

I've been dealing with the solution for more than two years now. 

What do I think about the stability of the solution?

I wouldn't say that the switches are stable. It depends on the situation more than any fault in the technology, however.

If a customer approaches my company, we provide the best option for the client. Sometimes that's Catalyst. We do work to evaluate the client and their needs quite extensively before making recommendations. Most of the time, clients look only at the cost and not at the bigger picture. Many don't want to spend too much money. Sometimes, however, a better solution may cost more.

While a well-implemented product is typically stable, if a client says that they don't want to spend anything higher than X, you have to work within those parameters and explain what X will get them, which may ultimately be instability.

What do I think about the scalability of the solution?

Very scalable. 

How are customer service and technical support?

We have dealt with Cisco's technical support in the past. They were especially helpful and very polite. They are always there if we need them and their insights are always excellent. I would say that we have been satisfied with the level of support we've gotten so far.

Which solution did I use previously and why did I switch?

Of course, we use and still use Meraki solutions. We didn't switch. Like I said, it is based on what customers need. 

How was the initial setup?

The Catalyst switches take more time to implement than Meraki. How long it takes varies for each organization. It depends on the size and requirements. We have spent up to a few weeks on previous contracts setting up switches for companies.

What's my experience with pricing, setup cost, and licensing?

Catalyst licensing varies from a thousand of dollars to 20+ thousands dollars , however, that might depend on the model or version you choose. There are some switches where the licenses are features-based and you need to get a specific license for specific items if you want to use them.

Which other solutions did I evaluate?

We've looked at Meraki, among other solutions.

While we have used Meraki, it's hard to compare them to Catalyst switches. Meraki is quite good and agile. They've simplified a lot of their processes and have some features that make actions easy to do on Meraki. However, Catalyst offers much of the same features, and are possibly more feature-rich.

Meraki is very much more focused on business needs. While it may be good for their own business model, it doesn't encapsulate everything. Catalyst does a better job in that regard. It has many more features on offer. You aren't limited, although you will want to focus on a particular kind of feature list for your deployment or your integration into your environment.

Cisco happened to own Meraki solutions now. 

What other advice do I have?

Last year, we were Cisco partners, but something happened and Cisco made some changes to its partnership requirements. Right now, we are working on re-establishing the partnership with Cisco. We'd like to be partners again.

We are planning to be a distributor. For the moment, however, now that we are waiting on the partnership, we're more of an integrator. 

We have deployed on-premises mostly and also a hybrid version sometimes. It depends on what the customer wants and what fits best for their needs. It also depends on the model that you are talking about. On the Catalyst switches, as far as I know, the models vary from types of deployments and features. Some features are only available on applicable switches.

In terms of advice I would give to other companies, I'd say that I like both Meraki and Cisco. I don't really prefer one over the other. It depends on the situation which one makes the most sense. Both are very large solutions but I could recommend either.

I'd rate the solution eight out of ten. I really do love Catalyst switches. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.