Try our new research platform with insights from 80,000+ expert users
Paul Woods - PeerSpot reviewer
Founder at SDWAN Clan
Real User
Top 20
High level technical support, scalable, and secure
Pros and Cons
  • "One main feature with Cisco is you know you are going to get a very good switching infrastructure that is secure."
  • "In a future upgrade, I would like to see integrated wireless in the solution."

What is our primary use case?

We use the solution as a switch for campus locations.

What is most valuable?

One main feature with Cisco is you know you are going to get a very good switching infrastructure that is secure.

What needs improvement?

In a future upgrade, I would like to see integrated wireless in the solution.

For how long have I used the solution?

I have been using the solution for approximately 20 years.

Buyer's Guide
Cisco Catalyst Switches
December 2024
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The scalability of this solution is really good because you can attach switches together. We currently have 5,000 users using the solution and we plan on having approximately 30,000 in the near future.

How are customer service and support?

Cisco provides great customer support.

How was the initial setup?

The solution installation is straightforward to a degree. It is not as smooth as it could be. You cannot do zero-touch provisioning.

What about the implementation team?

It is best to use a technician that understands the configuration file needed for the deployment and then there is some testing that is needed.

What's my experience with pricing, setup cost, and licensing?

There needs to be some improvement with the Cisco DNA licensing activation process, it is difficult at the moment.

What other advice do I have?

I would recommend this solution to others. When my customers want security infrastructure on their campus locations this solution is the one I will continue to suggest.

I rate Cisco Catalyst Switches a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Group Head of IT at a maritime company with 501-1,000 employees
Real User
Very easy to manage with a long lifespan
Pros and Cons
  • "Easy to manage, with a long lifespan."
  • "Reporting could be improved as well as integration possibilities with other platforms."

What is our primary use case?

I'm the group head of IT and we are customers of Cisco. 

What is most valuable?

In general, this is a good product with a long lifespan and easily managed. There is good local support available as well as principal support.

What needs improvement?

I'd like to see better reporting and also integration possibilities with other platforms. It's quite an expensive product and it would be helpful if they reduced the cost. 

For how long have I used the solution?

We've been using this product for five years. 

What do I think about the stability of the solution?

This product is stable.

What do I think about the scalability of the solution?

It's a scalable product. 

How are customer service and technical support?

Support can be improved, it's usually a matter of your location. That aside, if you can reach them, the support is fine. 

How was the initial setup?

The initial setup is quite straightforward although deployment takes some time because you need to carry out the configuration and attach some additional equipment. It can take a few hours. Our implementation partner helps with the base configuration, and then they draw on our internet team to work with them. Once completed, it's handed over to our team management. We've deployed the product on five sites and we usually have one or two people dealing with any issues that arise. 

What's my experience with pricing, setup cost, and licensing?

There is an annual license fee. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Catalyst Switches
December 2024
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
reviewer1483503 - PeerSpot reviewer
Head of Corporate Security at a financial services firm with 201-500 employees
Real User
Good communication features, scalable, stable, and has good support
Pros and Cons
  • "The most valuable feature of this solution is communication."
  • "When you compare it with HPE and Aruba, it should be fancier."

What is our primary use case?

We use Cisco Catalyst Switches for the LAN connection.

What is most valuable?

The most valuable feature of this solution is communication.

What needs improvement?

When you compare it with HPE and Aruba, it should be fancier.

For how long have I used the solution?

We have been using Cisco Catalyst Switches for three years.

We are using version 2950.

What do I think about the stability of the solution?

The stability is great! We have not had any issues with stability.

What do I think about the scalability of the solution?

It's a scalable product. It's very good.

We have approximately 200 users in our company.

How are customer service and technical support?

Technical support is very good. I would rate them a nine to ten out of ten.

We did not have any issues with technical support.

How was the initial setup?

The initial setup is straightforward. It's easy.

It can take anywhere from 30 minutes to an hour to deploy.

What other advice do I have?

Plan well before implementing this solution.

I would rate Cisco Catalyst Switches a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user617499 - PeerSpot reviewer
Senior Presales Engineer at a tech services company with 1,001-5,000 employees
Consultant
Provides our customers with feature-rich switching, including Layer 2 and Layer 3
Pros and Cons
  • "The most valuable features are the Stacking and the capacity of the switches because they have more throughput. Layer 2 is also part of its rich feature set."

    What is our primary use case?

    We usually use it for connecting campus switches and to provide access switching to the customer, through which they connect their end-user or end devices like WiFi, CCTV, or IP phone.

    How has it helped my organization?

    The features I mentioned definitely enhance the customer experience.

    What is most valuable?

    The most valuable features are the Stacking and the capacity of the switches because they have more throughput. Layer 2 is also part of its rich feature set.

    What needs improvement?

    For the access switch for distribution, I would like to see them support 100GB, 40GB.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    It is very, very stable. We have not faced any problems with our clients. There have been no complaints. These switches run for many years. They have not complained about the stability of the network because of the failure of a switch. It works fine.

    What do I think about the scalability of the solution?

    As I mentioned, one of the great features is Stacking. One of our customers bought two switches. After about three to four months they bought another one. They only stack the switches. They do not need to add more switches at the core or distribution, connected at the base. They can stack up to eight switches, and they will work fine with no issues.

    How are customer service and technical support?

    Honestly, we have not really faced any problems with the Catalyst switches because the configuration is intuitive. Also, our engineers are expert in this area. Very rarely they may have to open a case with Cisco TAC.

    For me, in presales, I can reach the system engineers easily. They support me a lot. Also the documentation is important. There are a lot of forums, discussions. If you have any problem they guide you and they solve the problem easily.

    Which solution did I use previously and why did I switch?

    If you compare Cisco with another vendor, they are far and away better, in terms of performance and the rich features.

    For me, in presales, the most important criteria when selecting a vendor are that I'm able to easily access the Cisco website and, if I need any kind of support, I immediately get it from the Cisco team, whether virtually or physically, here in Saudi Arabia. 

    How was the initial setup?

    I'm not directly involved in the setup but from what I understand it is straightforward.

    Which other solutions did I evaluate?

    HPE comes into the picture because they have a wireless product. It's a good product. We definitely propose their switches.

    What other advice do I have?

    If you need any support you can find it easily on their website, including documentation. You can reach out to Cisco's virtual team. Cisco gives any type of support needed to their partners.

    I give Cisco Catalyst a 10 out of 10. It's scalable, resilient, and has rich features in terms of Layer 2, Layer 3, QoS. They have real vision.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    reviewer1662204 - PeerSpot reviewer
    IT Manager at a construction company with 1-10 employees
    Real User
    High performance, scalable, and reliable
    Pros and Cons
    • "The solution has high performance and we do not have to troubleshoot the network."

      What is our primary use case?

      We are using Cisco Catalyst Switches as a network switch in our organization.

      What is most valuable?

      The solution has high performance and we do not have to troubleshoot the network.

      For how long have I used the solution?

      I have been using Cisco Catalyst Switches for approximately 20 years.

      What do I think about the stability of the solution?

      I have found Cisco Catalyst Switches to be stable, we do not have any packet loss issues.

      What do I think about the scalability of the solution?

      Cisco Catalyst Switches is scalable, we can expand the network regularly.

      We have approximately 150 people using the solution in our organization.

      How are customer service and support?

      We used technical support during the installation but after we did not use them often.

      Which solution did I use previously and why did I switch?

      We have used other smaller solutions in the past but we have moved back to Cisco solutions.

      How was the initial setup?

      It takes a few hours to have the hardware installed.

      What about the implementation team?

      We have a team of two engineers that do the implementation of the solution.

      What's my experience with pricing, setup cost, and licensing?

      We are on an annual license to use this solution and the price of the solution could be reduced. We have spent hundreds of thousands on our Wi-Fi network.

      What other advice do I have?

      I highly recommend this solution to others.

      I rate Cisco Catalyst Switches a ten out of ten.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Network Engineer at a security firm with 11-50 employees
      Reseller
      A stable and scalable solution with expert technical support and good performance
      Pros and Cons
      • "The technical support is at an expert level."
      • "The GUI should be addressed."

      What is our primary use case?

      We use the solution both in my company and in those of my customers. 

      What needs improvement?

      The GUI should be addressed. I am not certain if they have this. 

      The solution is kind of expensive when compared with other products. 

      For how long have I used the solution?

      We have been using Cisco Catalyst Switches for two years. 

      What do I think about the stability of the solution?

      The solution is definitely stable. 

      What do I think about the scalability of the solution?

      The solution is certainly scalable. 

      How are customer service and support?

      The technical support is at an expert level. 

      How was the initial setup?

      One only need have a feel for the setup to do this. Technically speaking, this is quite fine. 

      What's my experience with pricing, setup cost, and licensing?

      When compared with other products, the solution is kind of on the expensive side. 

      What other advice do I have?

      We are satisfied with the solution. It demonstrates good performance. 

      We rate Cisco Catalyst Switches as a nine-point-five out of ten. 

      Disclosure: My company has a business relationship with this vendor other than being a customer:
      PeerSpot user
      reviewer1672632 - PeerSpot reviewer
      Head of Production Information Systems/MES at a computer software company with 1,001-5,000 employees
      Real User
      Stable and scalable but could be more secure
      Pros and Cons
      • "Catalyst Switches are easy to install."
      • "Catalyst Switches could be more secure."

      What is our primary use case?

      Cisco Catalysts Switches can be useful for the future.

      What needs improvement?

      Catalyst Switches could be more secure.

      For how long have I used the solution?

      I've been using Catalyst Switches for about four or five years.

      What do I think about the stability of the solution?

      Cisco Catalyst Switches are stable.

      What do I think about the scalability of the solution?

      We have room to expand.

      How are customer service and support?

      We haven't used Cisco support for this. For the technical aspect of Cisco products, we have some in-house support in this aspect.

      How was the initial setup?

      Catalyst Switches are easy to install. 

      What's my experience with pricing, setup cost, and licensing?

      My company gets the quote from the provider.

      What other advice do I have?

      I rate Cisco Catalyst Switches seven out of 10. I would recommend the solution to others. 

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      reviewer1644681 - PeerSpot reviewer
      Founder, Director at a tech services company with 1-10 employees
      Real User
      Stable and one of the easiest solutions to run and manage
      Pros and Cons
      • "The solution is stable."
      • "The solution offers a bit of complexity and you need a specialized workforce."

      What is our primary use case?

      Office network

      How has it helped my organization?

      Stable solution

      What is most valuable?

      Everyone knows Cisco as a product. It is definitely one of the easiest solutions to run and manage. 

      It's a product that has dominated the marketplace for many years.

      You have many professionals out there who are Cisco-certified, which makes them comfortable working with Cisco. Therefore, getting a trained workforce is easy when you look at Cisco from a deployment perspective.

      The solution is stable.

      What needs improvement?

      The solution offers a bit of complexity and you need a specialized workforce.

      The scalability can be a bit limited due to the stacking topology which limits the number of switches that can be added in a given stack

      It's always a while before you can get through to technical support.

      For how long have I used the solution?

      I've been dealing with the solution for a few weeks to a few months.

      What do I think about the stability of the solution?

      The solution is very stable. It's reliable. 

      What do I think about the scalability of the solution?

      When it comes to scalability, Cisco is the one who has been pretty heavy on the switch-stacking deployment topology, which hinders your capacity to scale, especially when you compare it against their arch-rival, Arista.

      We have about ten clients who have been working with Cisco forever. 

      I'd recommend the solution to other organizations. When it comes to the budget, everything boils down to that and that's where Cisco would take the cake compared to Arista.

      How are customer service and support?

      Technical support could be better. When you call, the wait times are quite long. They need to hire more support or to work to make the wait times lower in some way.

      Which solution did I use previously and why did I switch?

      I also have some experience and knowledge of Arista products.

      How was the initial setup?

      The initial setup is something like Arista, as they do have a central deployment model. The only complaint about Cisco is that too many units have to be deployed to have things done in a much better way, which makes it costly. They could improve on that and make it easier for the administrators to implement Cisco.

      The size of the technical team you need for deployment and maintenance depends
      completely on the size of the network and the kind of operations that you carry out as a company. With Cisco, you likely would need at least one person for every 50 or 60 switches.

      What's my experience with pricing, setup cost, and licensing?

      The solution is less expensive than, for example, Arista.

      What other advice do I have?

      I'd rate the solution at a nine out of ten. The only complaint I have about Cisco is the wait time when you call tech support.

      Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
      PeerSpot user
      Buyer's Guide
      Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
      Updated: December 2024
      Buyer's Guide
      Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.