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IT Manager at a tech vendor with 51-200 employees
Real User
Reliable and scalable with lots of great features
Pros and Cons
  • "Technical support is very responsive and helpful."
  • "Pricing mainly is the only issue."

What is our primary use case?

We're using it as basic switches - mainly VLANs and SPB, The main focus is actually for just VLANs and VLAN switching, and that's it.

What is most valuable?

There are a lot of features on the device. We're not using all the features that we can use, however.

It's all fine. It works quite well. What we have now is good. We don't have many requirements for these switches except just forwarding traffic.

The solution has been very stable.

We find the product to be scalable.

Technical support is very responsive and helpful.

The solution is very reliable.

What needs improvement?

Pricing mainly is the only issue. For our company, IT is not a major investment, so it would be harder to convince management to invest in Cisco switches. For quality, they are the best, however, in terms of pricing, especially due to the COVID crisis and everything, investment into a network is now a lower priority. Before, when the money flow was better, it was easier to sell. However, now, for this current situation, a major point of pain in the company is price. 

Even though my priority is reliability, in order to avoid downtime, management is harder to convince and they just see the price tag. 

For how long have I used the solution?

We've been using the solution since about 2018. It's been around four years or so now.

Buyer's Guide
Cisco Catalyst Switches
December 2024
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is very stable. Since 2018, since we started with them, we haven't faced any issues with these switches, except for one instance where we switched to a new switch and needed to restart to enable the functionality.

Other than that, the switches are working great. There were only two times we restarted them due to an incident with the power equipment. The switches restarted because of a power issue, and not due to the switch itself having a problem.

What do I think about the scalability of the solution?

The solution is scalable. We're actually using it using iStack. It is stackable and very scalable to add more switches. It's quite easy to expand everything.

We're using these for our core network. It's across all our core network that is going through our IT department. For that reason, many people are on them. It's likely about 50 people 50, plus the user traffic. We're an ISP. We have some servers and portals that use these servers, switches to reach the network. Therefore, many, many users use that. We have a lot of user traffic going through the switches.

How are customer service and support?

The technical support is fine. We've had, several moments in these last four years where we've requested Cisco technical support and they were very quick to respond and provide assistance. It's taken, at a maximum, two days to go from request to support. they are very responsive. We are very satisfied with their level of service.

What's my experience with pricing, setup cost, and licensing?

As I understand, Cisco's prices are very high and other vendors might have a lower price. Therefore, we're considering Aruba or Huawei or maybe other vendors as well for both access switches and managed wireless solutions (as in lightweight access points with controllers and these kinds of networks). 

Which other solutions did I evaluate?

Due to the wireless network upgrade, I'm considering other measures as well as Cisco. We're considering Aruba and we're considering Huawei. I'm considering switching to other vendors mainly because of the price.

What other advice do I have?

We are a customer and an end-user.

We deal with a lot of Cisco products. We use maybe 20 or so Cisco switches.

We have an old 2960-X and a 2960 Plus. We also have three 9300 switches, which are the newer model.

I would advise other users to plan for a larger network than you currently need. For example, if you need 20 ports on a switch and you're ordering this equipment. order a 48 port one, as you'll find that you quickly consume the 20 ports and you need upgrades of two, three, four, five, six. You'll need upgrades quickly and you'll find yourself ordering another switch to replace this one. The most sensible recommendation is to order one bigger switch, which is better than replacing the switch you have within one year. 

I'd rate the solution at a nine out of ten. The switches are excellent.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Lead Software QA / DevOps Engineer at a comms service provider
Real User
Configuration is straightforward and all our switches are working without any downtime
Pros and Cons
  • "Stability. We have many Catalyst switches now, and they work without any downtime."
  • "It would be good if they added some machine learning which would allow us to abandon the rigid rules for processing traffic priorities and, at the same time, save money, because equipment with similar logic (like DPI) is much more expensive."
  • "Soon, we plan to migrate to the cloud infrastructure. It would be good if the Cisco switches worked quickly in the cloud, like their hardware devices. Ideally, they would be like OVS-DPDK, but they would work out-of-the-box."

What is our primary use case?

LAN and WAN links in our offices and data centers.

How has it helped my organization?

When we started deploying Cisco switches in our new office, we were able to deploy them very quickly. There were no problems at the configuration stage and this allowed us to start work as quickly as possible.

What is most valuable?

Stability. We have many Catalyst switches now, and they work without any downtime. We work with government companies and we can't allow the business to stand idle.

What needs improvement?

It would be good if they added some machine learning which would allow us to abandon the rigid rules for processing traffic priorities and, at the same time, save money, because equipment with similar logic (like DPI) is much more expensive.

Soon, we plan to migrate to the cloud infrastructure. It would be good if the Cisco switches worked quickly in the cloud, like their hardware devices. Ideally, they would be like OVS-DPDK, but they would work out-of-the-box.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

We don't use Cisco support. In our company, we have our own support team with various CCNA and CCNP engineers.

Which solution did I use previously and why did I switch?

Previously, we tried many different solutions but we had some trouble with stability and scalability.

How was the initial setup?

The initial setup was pretty easy. The first setup was not that big and it was deployed in one day with only two engineers, one CCNA and one CCNP.

What's my experience with pricing, setup cost, and licensing?

Cisco's prices are not cheap, but the stability is worth it.

Which other solutions did I evaluate?

We tried many vendors including D-Link, HPE, and some cheaper vendors.

What other advice do I have?

It's a very good product but the price is high, so I would rate it at eight out of 10. Overall, it's worth it. Cisco switches have rich functionality.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Catalyst Switches
December 2024
Learn what your peers think about Cisco Catalyst Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
reviewer1567812 - PeerSpot reviewer
Senior Manager, Information Technology at a university with 201-500 employees
Real User
Used on-premise and at data centers
Pros and Cons
  • "It works well."
  • "t is one of the most expensive solutions."

What is our primary use case?

We are using this solution on-premises and in the data center; it enables us to access switches. We have several hundred users.

For how long have I used the solution?

We have been using Cisco Catalyst Switches for more than five years.

What do I think about the stability of the solution?

It works well.

What do I think about the scalability of the solution?

Cisco Catalyst Switches is a scalable solution.

How are customer service and support?

Cicso Catalyst Switch's technical support is one of the best. They are very fast and knowledgeable.

How was the initial setup?

The setup is straightforward for people that know about Cisco Catalyst Switches. For a normal switch, it takes one hour to deploy.

What about the implementation team?

We were able to implement the solution on our own. We have three Network Engineers on our technical team that handles the deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

Cisco Catalyst Switches is smart networking; we have a yearly licensing subscription. It is one of the most expensive solutions, however, it is one of the best.

What other advice do I have?

I would rate this solution a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Product Specialist at a tech services company with 201-500 employees
Real User
Poor performance, difficult to implement, but helpful support
Pros and Cons
  • "I have not opened up a ticket for Cisco Catalyst Switches. However, I have used the support from Cisco and they are very good and responsive."
  • "Cisco Catalyst Switches should have better performance and be easier to use. Additionally, they should add artificial intelligence features."

What is our primary use case?

The main use of Cisco Catalyst Switches is for enterprise networking.

What needs improvement?

Cisco Catalyst Switches should have better performance and be easier to use. Additionally, they should add artificial intelligence features.

For how long have I used the solution?

I have used Cisco Catalyst Switches within the last 12 months.

What do I think about the stability of the solution?

My clients are not happy with the stability of the solution.

What do I think about the scalability of the solution?

The solution is scalable but the configuration to have it scale can be complex.

How are customer service and support?

I have not opened up a ticket for Cisco Catalyst Switches. However, I have used the support from Cisco and they are very good and responsive.

Which solution did I use previously and why did I switch?

I have used other solutions, such as Juniper, HP, Aruba, and Fortinet switches, and they are better than Cisco Catalyst Switches.

How was the initial setup?

The configuration of the solution is difficult. If you are not using the Cisco Prime or Cisco DNA for management then the solution will be complex.

What about the implementation team?

Three or five engineers are needed for the implementation of large projects.

What's my experience with pricing, setup cost, and licensing?

Cisco Catalyst Switches are very expensive.

We have found that we need to purchase a DNA license to be able to use the Cisco Catalyst Switches but we never used it. There is an annual fee to use the solution. There are additional services that can be added at an extra cost.

They need to remove the DNA license.

Which other solutions did I evaluate?

I have evaluated other solutions, such as Juniper, HP, Aruba, and Fortinet switches

What other advice do I have?

I would not recommend Cisco for anyone, many of my customers have had bad experiences with them.

For the rest of the business for Catalyst customers, we replacing all of them for our customers. I saw the many cases the customers were replacing Cisco with another vendor. It is more expensive and it didn't meet their expectations. However, we are using another technology from Cisco but the security from Cisco is not good anymore.

I rate Cisco Catalyst Switches a four out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SCCM Administrator at a tech services company with 10,001+ employees
Real User
User-friendly commands and configuration, good support, and feature-rich
Pros and Cons
  • "The configuration and command set are user-friendly."
  • "The initial setup can be easier in cases where the policy and ruleset are complex."

What is our primary use case?

These switches make up part of our network infrastructure.

What is most valuable?

The configuration and command set are user-friendly.

Cisco switches are feature-rich compared to other vendors.

Technical support is good, as they resolve any issues that we have.

What needs improvement?

The initial setup can be easier in cases where the policy and ruleset are complex.

For how long have I used the solution?

We have been using Cisco Catalyst Switches for between five and six years.

What do I think about the stability of the solution?

This product is stable and our switches have been working fine. These switches are used extensively.

What do I think about the scalability of the solution?

This is a scalable solution. We have 5,000 or more users.

We have several Catalyst switches in our environment. Most of them are running version 15.x of the operating system, although some of them are version 12.x and older. These may be upgraded in the future.

We may increase our usage although I don't know at present.

How are customer service and support?

We are not the team that is responsible for contacting support. However, the support from Cisco is good. They easily resolve any issues that we have.

Which solution did I use previously and why did I switch?

I have only worked with Cisco solutions.

How was the initial setup?

The initial setup can be complex, depending on the policy and the rules.

Only a small staff is required for deployment and maintenance.

What other advice do I have?

Cisco is regularly updating this product.

I would rate this solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1125813 - PeerSpot reviewer
IT Support Team Leader at a tech services company with 201-500 employees
Real User
Great managed switches that are stable and easy to set up
Pros and Cons
  • "The scalability is good."
  • "The technical response could be faster in the future."

What is our primary use case?

I'm using almost six Cisco switches.

We use the solution for the LAN, Local Area Network, for the organization, or for business. 

What is most valuable?

The solution is very stable.

The scalability is good.

They are managed switches, and we can control and manage almost all of these switches - even individually, one by one, or through a central control center.

The initial setup is pretty straightforward.

What needs improvement?

The device age becomes an issue. For example, with the 2960 version, they're not supporting that one anymore. I find that the device or the model age is a little bit short. It is five or eight years. When we have a big organization, we have 100 or 200 switches, and suddenly it's out of support, end of support, or end of life, or whatever, it's difficult as we cannot change switches every five years. At a minimum, they should last ten years. That's better. To upgrade, it's a huge budget. Therefore, the age of the product itself is a little bit short. They really should make it longer.

The technical response could be faster in the future. 

For how long have I used the solution?

I've been using the solution for maybe ten years or so. It's been a while. 

What do I think about the stability of the solution?

The solution is perfectly stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The scalability is pretty good. If a company needs to expand it, it can do so. It's not a problem.

We have up to 600 or 700 users. It's not measured per user. Rather, it is per device. We have many devices on top of users.

We do plan to increase usage in the future. 

How are customer service and support?

I have contacted technical support in the past. They are fine, however, they are a little bit slow.

Which solution did I use previously and why did I switch?

We did not previously use a different solution. We've always used Cisco products.

How was the initial setup?

The solution is easy to install for administrators and network engineers. People who are qualified in networking shouldn't face any issues. It's fine, it's easy.

The amount of time it takes to deploy a switch depends. If it is at layer switch, it will not take more than one hour, maximum, for each switch. However, if it is a core switch, it might take one day.

The size of the team you need for maintenance also depends. If we are going for an upgrade, we need a big team. However, if it is just for troubleshooting, only two engineers are required.

What about the implementation team?

We can handle the implementation ourselves. We do not need any integrators or consultants. 

What's my experience with pricing, setup cost, and licensing?

We can use the switches without licenses. However, with licenses, yearly licenses, it is better, as we will have more troubleshooting options and control options, through a control center device.

What other advice do I have?

We use various versions of the solution. For the access layer switch, we have different models, including 2950 and 2960. Now, we are using the 9K series, 9200. The latest one. This is for the access layer. For core and distribution switches, we have 6500 and 4500 versions.

I'd recommend the solution to others.

I would rate them at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1597503 - PeerSpot reviewer
IT Coordinator - Networking Team at a maritime company with 11-50 employees
Real User
Reliable but not very flexible
Pros and Cons
  • "Catalyst Switches are reliable. We don't have major problems like lost connections, and we only have a minor issue with something every few months. In the last five years, a switch broke down once, and that was due to human error."
  • "I can't use older Cisco devices with newer versions of the controller or switches. For example, if a switch was manufactured in 2014, I can't use it with a controller made in 2019. I have to change the switch so that I can upgrade my network or my devices. I don't have the option to update the version I have on the image of the AP or the controller."

What is our primary use case?

We use Catalyst switches to extend our network throughout the facility. It's a big facility, so we need to use switches the ABS to get the signal out to the entire facility.

What is most valuable?

I like Cisco because you are dealing with something old that the new generation doesn't know about, like telnet or how to configure the switch. I don't like simple GUIs where you can do everything with a click. 

What needs improvement?

I can't use older Cisco devices with newer versions of the controller or switches. For example, if a switch was manufactured in 2014, I can't use it with a controller made in 2019. I have to change the switch so that I can upgrade my network or my devices. I don't have the option to update the version I have on the image of the AP or the controller.

Also, in the K5 Series of the switches —  Cisco calls them "Core" switches — they have some commands that Catalyst doesn't support, so you have to know the command lines for two different devices to configure them. It's a bit confusing when you are working on both at the same time, and you have some problems, then you notice that you didn't use the correct command for that switch.

For how long have I used the solution?

I've been using Cisco Catalyst for five years, but I've only been working with the solution in-depth for the past few months.

What do I think about the stability of the solution?

Catalyst Switches are reliable. We don't have major problems like lost connections, and we only have a minor issue with something every few months. In the last five years, a switch broke down once, and that was due to human error.

How are customer service and support?

Cisco customer service is excellent. We had some issues with devices, and Cisco replaced them for us. We had some significant problems with one of the switches because they changed the image. It took a while, but overall, the support is good.

How was the initial setup?

It's not hard if you have some networking experience. I didn't deploy the switches by myself. We had some help from the vendor, and I supervised them.

What's my experience with pricing, setup cost, and licensing?

With some competitors, yes, it's about, let's say very high price. Half the price you can get Jupiter, or I think also, I forget the brand, TP-Link, you can have something like that, but half the price with it, with maybe also advanced features to deal with it.

What other advice do I have?

I would rate Cisco Catalyst switches seven out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Consultant at a comms service provider with 501-1,000 employees
Consultant
Easy to scale, efficient technical support, and affordably priced
Pros and Cons
  • "Cisco Catalyst Switches are very stable."
  • "I would like to see the integration of the 2960 SX switched."

What is our primary use case?

We are implementors. We implement this solution for our customers as access switches. They connect the users to the network and identify them.

What is most valuable?

The most valuable feature is network access.

What needs improvement?

I would like to see the integration of the 2960 SX switches. I would also like to see more information about them.

For how long have I used the solution?

I have been using this solution for six months.

We are using Catalyst 2960-SX and Catalyst 3560.

What do I think about the stability of the solution?

Cisco Catalyst Switches are very stable.

What do I think about the scalability of the solution?

It's a very scalable solution. They are very easy to scale.

We have approximately 40 users in our organization who are using it.

How are customer service and technical support?

Cisco technical support is very efficient.

How was the initial setup?

The initial setup was simple and straightforward.

Our administrators maintain this solution.

What about the implementation team?

We had some help from Cisco it implement these switches. 

What's my experience with pricing, setup cost, and licensing?

I don't know a lot about the price, but they are affordable compared with other solutions.

What other advice do I have?

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Cisco Catalyst Switches Report and get advice and tips from experienced pros sharing their opinions.