Cisco Prime [EOL] Reviews

We use Cisco Prime mainly to monitor and double-check if all access points are working correctly and in the correct places that they are intended to be. Additionally, we check the heat maps of the coverage of the wifi signal to see if it is the appropriate coverage.

The most valuable feature of Cisco Prime is the heat map.

Cisco Prime could improve the notifications in the system. Having more details about what is happening would be useful, such as traffic numbers or who is connected. We can see them through the firewall controller, but it would be better if you can see them from one place.

In the next release, they could add some more features and improve the look of the user interface to something more modern.

I have been using Cisco Prime for approximately five years.

Cisco Prime is stable.

The scalability of Cisco Prime has been good for the 200 access points we have.

We communicate with our Cisco partner here and I'm very happy with them. They're very cooperative and responsive.

I have not used another similar solution prior to Cisco Prime.

The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions.

My advice to others is they need to make sure during their planning that they have distributed the exact number of access points in the right location. There should be someone dedicated to it because it needs a follow-up and daily monitoring.

I rate Cisco Prime a seven out of ten.

Our primary use case for this solution is Assurance. It helps us manage and monitor analytics and fix issues such as poor voice quality. We can investigate by fetching reports and real-time alert generation for VoIP infrastructure. For example, suppose there is latency during calls, it can be immediately alerted to take immediate action before we investigate the deeper issue.

Cisco Prime could be improved for other devices like Aruba and Juniper by focusing on the features to be enabled for non-Cisco vendors. For example, the onboarding process could be improved and developed to enhance compatibility for non-Cisco devices. Otherwise, for Cisco infrastructure, it's well suited.

We have been using this solution for approximately ten years.

The solution's stability depends on the product's chosen requirements.

The solution is scalable.

We have had a good experience with customer service and support. They are responsive and helpful. They are available to assist when issues occur but do not provide support for the entire configuration process.

We previously used Juniper. However, it did not provide some of the parameters available on Cisco.

The product is both straightforward and complex. However, it is primarily straightforward because Cisco provides their OVA template and open virtual appliances for deployment using the VMware ESXi. Hence, it's easy to deploy, but it's a little bit difficult to configure according to your use cases and what is performed or delivered to the customer.

Deployment can be done in three ways and the time varies depending on the chosen one.

I cannot comment on pricing and licensing as another department handles it.

I rate this solution an eight out of ten. The solution is good but can be improved by including features for non-Cisco vendors. I recommend this tool to customers looking for a good tool that can provide an advanced level of monitoring for people with 90% infrastructure or inventory from Cisco.

We use the solution to manage Cisco devices and other wireless products. 

Cisco Prime is a good tool for inventory monitoring and wireless management. 

I want the tool to improve data visibility. 

I have been using the solution for five years. 

I rate the solution's stability an eight out of ten. 

I rate Cisco Prime's scalability an eight out of ten. 

I have never had any experience with the technical support. 

Cisco Prime's deployment is complex. 

I rate the solution's pricing an eight out of ten. 

I rate the product an eight out of ten. 

We use Cisco Prime to monitor Cisco wireless environment.

The product's most valuable features are monitoring and configuration.

We have been using Cisco Prime for four years. We are using version 3.6.

I rate the product's stability a ten out of ten.

We have one server for Cisco Prime. It supports as many devices as required. We have 1000 users for it in our organization. I rate its scalability a ten out of ten.

I contacted the technical support team for server certification renewal. They are helpful.

Positive

The product is expensive compared to other vendors in the market. Although, from an operational point of view, it is worth the money.

It is a good product. I recommend it to others and rate Cisco Prime a nine out of ten.

We use Cisco Prime for network mapping and surveys. 

Cisco Prime needs to have lower prices and more customization options. 

I have been working with the solution since 2017. 

I would rate Cisco Prime's stability around six to seven out of ten. 

We do not scale the networks very frequently. I would rate it an eight out of ten. My company has less than 10 users of Cisco Prime. 

I would rate the tool's setup a six or seven out of ten and took two weeks to complete. We relied on two people to handle the deployment. 

I would rate the solution's pricing an eight out of ten. 

I would rate Cisco Prime an eight out of ten. 

Cisco Prime helps us manage and monitor our network treatment, such as switches, routers, and firewalls. We can see when a module fails, and even push configuration. This is especially helpful when managing a large network of switches, as manual configuration would be difficult.

Cisco Prime provides us with a convenient way of deploying a configuration template to all switches in the network simultaneously. This makes managing a large number of switches much easier and saves time. Additionally, if our network is relatively small, we can use Prime to manage switch logs without the need to purchase additional hardware or software. The solution also has the capability for NetFlow.

Cisco Prime has been around for a long time, and it keeps getting better and better. The solution is the best platform for managing and monitoring switches and routers, even if we have thousands of them. Cisco Prime or DNAC are great options if we're not familiar with automation or scripting languages like Python or Terraform because we can configure devices and push the settings through without needing to know anything about automation or scripting. Managing and monitoring our network is made easy with Cisco Prime, but it is only available for Cisco-based environments.

The stability has room for improvement. I had an issue with the version I was using and it was suggested I upgrade the software to fix the issue. Once I upgraded, the issue I was having was resolved but I now have three new issues.

Cisco can only be used for Cisco environments and is not compatible with other vendors. I would like to have better integration with environments other than Cisco.

I have been using the solution for nine years.

The technical support team is very good.

Positive

We use HP NNMi because we have many of them and it is well-suited for managing Cisco devices. HP NNMi also works well with Moxa switches. For any switch we install, HP NNMi will be able to manage them. Cisco however is only optimized for a Cisco environment.

I give the solution an eight out of ten.

I use Cisco Prime to check the interfaces and links and generate reports. I use the solution to see which locations are down.

What I found most beneficial from Cisco Prime is that it gives you an insight into what your network does, even when you're not actively monitoring what's going on with your network.

I would love for Cisco Prime to show bandwidth usage and consumption, but I can't monitor bandwidth usage at a given time on the version I use or on the subscription I have available. All I can see on Cisco Prime is the uptime depending on the date range or period I want to have an insight about, so this is an area for improvement in the solution.

If bandwidth usage and consumption data are available, that will help me with my reporting.

I discovered you need another license to see bandwidth utilization data. If Cisco can diffuse that functionality into a single subscription, I can monitor bandwidth usage and see reports and a few other functionalities, which would improve Cisco Prime.

I've been using Cisco Prime for around six months.

Cisco Prime is a stable product. Its stability is eight out of ten.

I've yet to try to scale Cisco Prime.

I've contacted Cisco Prime technical support, and as it can be problematic at times and other times pretty seamless, it's a seven out of ten for me.

Neutral

Cisco Prime was the first solution I used, and then I just supplemented it with a free version of PRTG.

I didn't do the initial setup for Cisco Prime because I just came into the company after the setup.

A third party implemented Cisco Prime for the company.

I've used PRTG and then Cisco Prime.

I have to check the version of Cisco Prime that I'm currently using, but I'm sure it isn't the latest version.

A third party deals with Cisco Prime, which can sometimes be troublesome, though it's pretty seamless at other times.

Up to thirty people use the solution within the company.

I'd tell people looking into Cisco Prime that the decision should be based on what you need the solution for. What are you looking to monitor? It would be best if you also looked into licenses supporting your use case. This is the best way to go about it.

My rating for Cisco Prime is eight out of ten.

We use the solution for monitoring and backing up our network devices.

The dashboard is a valuable feature. It's very clear, and the metrics make it easy to see the current network situation.

In general, it's fine for me. It's a nice product. Right now, I can't think of any features that could be added. Maybe it could be a little cheaper.

We've been using the solution for less than a year.

The solution is stable. It works very well.

The solution is scalable. You can expand it if you buy an additional license.

We've never had to create a case for Cisco Prime support.

At my previous company, I used Huawei Insight software for our Cisco devices. Cisco Prime is slightly easier than Huawei Insight but a bit expensive, which is why my previous company preferred it.

The setup wasn't complex at all.

We did the deployment in-house.

I don't think these products have a standard cost because they are very specific. You need to get special quotes from the company for each order.

On a scale of one to 10, I would rate the product as nine.

We have two users using the solution.

The product is simple to maintain. By following the Cisco alarms, you can fix problems easily.

The solution is very easy to use, and I absolutely advise using it, as long as your budget has no limits.