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Cisco Prime [EOL] vs ExtremeCloud IQ comparison

Cisco and Extreme are both solutions in the Network Management Applications category. Additionally, 91% of Cisco users are willing to recommend the solution, compared to 97% of Extreme users who would recommend it.
Cisco Prime [EOL]
Read 35 Cisco Prime [EOL] reviews
    91% willing to recommend
    ExtremeCloud IQ
    Read 76 ExtremeCloud IQ reviews
    • 557 Views
    • 417 Comparison Views
    97% willing to recommend
     

    Comparison Buyer's Guide

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    Executive Summary
    We performed a comparison between Cisco Prime [EOL] and ExtremeCloud IQ based on real PeerSpot user reviews.

    Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, NetScaler and others in Network Management Applications.

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    To learn more, read our detailed Network Management Applications Report (Updated: April 2025).
    Buyer's Guide
    Network Management Applications
    April 2025
    Download the complete report
    Helped 848,207 peers since 2012

    Review summaries and opinions

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Categories and Ranking

    Cisco Prime [EOL]
    Average Rating
    7.8
    Reviews Sentiment
    6.5
    Number of Reviews
    35
    Ranking in other categories
    No ranking in other categories
    ExtremeCloud IQ
    Average Rating
    8.8
    Reviews Sentiment
    7.3
    Number of Reviews
    76
    Ranking in other categories
    Network Management Applications (10th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
     

    Featured Reviews

    ZeeshanAli1 - PeerSpot reviewer
    Robust, cost-effective, and provides good visibility, but the scalability could improve
    We are extremely satisfied with the reliability and robustness of Cisco Prime Infrastructure, which we have been using for many years. Compared to newer products such as DNS centers or others, it has proven to be much more stable, which is important for large-scale operations. Stability is a primary concern for us, and we are glad that Cisco Prime Infrastructure meets our expectations in that regard. Furthermore, in regards to Legacy Plus new hardware, Cisco Prime has proven to be a reliable and adaptable solution thus far. Not only can it support older hardware, but it also has the capability to handle new features with the latest updates. If we consider new solutions such as DNS Center, we may have to sacrifice some legacy features that we still rely on. We may need to continue using these legacy features for a few more years due to various reasons such as budget constraints or the site not being a high priority. However, if we switch to a new product at this stage, we may lose a lot of the monitoring and other capabilities that we have with Cisco Prime. We have a close relationship with Cisco and understand that they are not prioritizing investments in Cisco Prime as they are encouraging customers to adopt the Cisco DNA Center. This means that we don't anticipate many new features to be added to the product in the future. While we know that we will eventually have to transition to a new solution, in the meantime, we plan to do a quick refresh of our legacy products.
    Read full review
    Sriman L - PeerSpot reviewer
    One of the best cloud-based wireless solutions that helps manage multiple APs from a single dashboard across multiple locations
    ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed. Sometimes, AP details, like the AP firmware and the AP hostname, are not updating properly because of a few bugs in the current version, which they might fix in the next version. Compared to the central and other cloud solutions, a couple of bugs still running on these portals need to be rectified. For ExtremeCloud IQ's next releases, I expect to get all the users and the events alerts. Also, if any AP goes down, I should be able to do some scheduled reports specific to the site because it is currently in beta. If any AP goes offline, that's an event. If you want to do the filter for a specific site event, we don't have that filter option. I expect specific site-level and category-level events and alert filters to get reports.
    Read full review

    Quotes from Members

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Pros

    "The solution provides data that allows us to time travel through logs and perform remote operations or troubleshooting."
    "Cisco Prime can help customers fix their Wi-Fi issues with scientific and digital data."
    "Cisco Prime is a good tool for inventory monitoring and wireless management."
    "The solution's configuration management tool is amazing because it centralizes and pushes configurations which saves a lot of volume and effort."
    "Cisco Prime is helpful as it provides us with real-time monitoring. This allows us to be proactive in our environment."
    "Enables oversight in order to tweak and tune."
    "The technical support team is very good."
    "It helps us manage and monitor analytics and fix issues."
    More Cisco Prime [EOL] pros
    "Extreme is transitioning to 802.11ax facilities running the 2G and the 5G cloud, allowing for higher density in education use cases, and ExtremeCloud IQ provides you with novel ways to manage everything. In the old days, you used to have a controller on-site for your access points, but everything is easier now."
    "HiveManager is incredibly useful for managing APs and switches from one cloud interface."
    "The technical support for this solution is good."
    "What's most valuable for me in ExtremeCloud IQ is easy management. It also has centralized administration, so you don't have to go to the customer site to program it. It can be programmed remotely."
    "Another valuable feature is the automation of Wi-Fi configurations, which allows the wireless network to auto-reconfigure in case of problems."
    "The dashboards are great and the user interface is quite intuitive."
    "Everything can be seen from the dashboard."
    "The deployment made my life very easy."
    More ExtremeCloud IQ pros
     

    Cons

    "The solution is not easy to configure."
    "I would rate the scalability of Cisco Prime a six out of ten. To scale up from a hundred to a thousand devices, the platform needs to be rebuilt logically. This process might require a downtime window and may involve changing the hardware or upgrading to a larger appliance."
    "They could consider offering more flexible pricing options for their customers."
    "The product is expensive compared to other vendors in the market."
    "The onboarding process could be improved and developed to enhance compatibility for non-Cisco devices."
    "It should be able to monitor Palo Alto, Juniper, and Check Point products - not just Cisco solutions."
    "The reporting feature of Cisco Prime should be improved."
    "The solution can be slow at times."
    More Cisco Prime [EOL] cons
    "ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN."
    "For me, the only issue is the potential delay in the tool statistics updating in real time after making changes."
    "Need port aggregation on the 2384 switches to take full advantage of ac on the APs. I understand that is on their product road map."
    "I would like to see more security features such as NAC integrated to the solution. This would allow customers to be able to control all other users under one dashboard."
    "Certain features only exist or work in certain versions."
    "An area for improvement in ExtremeCloud IQ is its technical support. Support could be better, especially when you need help concerning ExtremeCloud IQ and WinG."
    "The tool has simplified things, but it also adds a complexity that sometimes stumps some users."
    "Pricing could be improved. It could be lower."
    More ExtremeCloud IQ cons
     

    Pricing and Cost Advice

    "The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
    "I would rate the pricing of Cisco Prime a seven out of ten."
    "The product's performance monitoring feature could be more intuitive."
    "We update the license every five years."
    "Cisco Prime is an expensive solution."
    "The cost is quite high."
    "I rate the solution's pricing an eight out of ten."
    "If we have a license for Cisco DNA, we can use the same license for Cisco Prime."
    More Cisco Prime [EOL] pricing and cost advice
    "ExtremeCloud IQ's pricing is high."
    "It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."
    "For example, if you compare Aruba vs Aerohive, you need to check which licences from Aruba you need to match the functionality of Aerohive (usually you need at least three types of licences and a controller with redundancy). The same goes with Cisco, where you need buy additional licences for central management, firewall, spectral analysis, WIPS, PPSK, etc. Aerohive has a very simple model - one licence for all the functionalities - and you can believe that there are many. One licence makes it easy to maintain, scale, renew and you can plan your costs 10 years in advance."
    "The product pricing is reasonable."
    "ExtremeCloud IQ's pricing is medium, but its support contract costs more."
    "Customers need to pay a yearly licensing fee for ExtremeCloud IQ, which is a little bit expensive."
    "The price was okay."
    "Extreme is twice as cheap compared to Cisco due to the currency exchange. Normally, I think Cisco would be a little bit more expensive, but there wouldn't be that much of a difference."
    More ExtremeCloud IQ pricing and cost advice
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    Top Industries

    By visitors reading reviews
    Computer Software Company
    16%
    Government
    14%
    Manufacturing Company
    8%
    Educational Organization
    6%
    Computer Software Company
    15%
    Educational Organization
    10%
    Comms Service Provider
    9%
    Manufacturing Company
    8%
     

    Company Size

    By reviewers
    Large Enterprise
    Midsize Enterprise
    Small Business
     

    Questions from the Community

    What do you like most about Cisco Prime?
    The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management.
    See all answers
    What needs improvement with Cisco Prime?
    The product's performance monitoring feature could be more intuitive.
    See all answers
    What is your primary use case for Cisco Prime?
    We use Cisco Prime for centralized configuration management backups and monitoring.
    See all answers
    What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
    Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
    See all answers
    What do you like most about ExtremeCloud IQ?
    The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
    See all answers
    What is your experience regarding pricing and costs for ExtremeCloud IQ?
    The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
    See all answers
     

    Comparisons

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    Aruba Airwave vs Cisco Prime [EOL] Logo
    Aruba Airwave vs Cisco Prime [EOL]
    Compared 12% of the time
    SolarWinds Network Configuration Manager vs Cisco Prime [EOL] Logo
    SolarWinds Network Configuration Manager vs Cisco Prime [EOL]
    Compared 11% of the time
    Fortinet FortiManager vs Cisco Prime [EOL] Logo
    Fortinet FortiManager vs Cisco Prime [EOL]
    Compared 8% of the time
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    Cisco Meraki Wireless LAN vs ExtremeCloud IQ Logo
    Cisco Meraki Wireless LAN vs ExtremeCloud IQ
    Compared 15% of the time
    Ubiquiti Wireless vs ExtremeCloud IQ Logo
    Ubiquiti Wireless vs ExtremeCloud IQ
    Compared 11% of the time
    Ruckus Wireless vs ExtremeCloud IQ Logo
    Ruckus Wireless vs ExtremeCloud IQ
    Compared 11% of the time
    Cisco DNA Center vs ExtremeCloud IQ Logo
    Cisco DNA Center vs ExtremeCloud IQ
    Compared 11% of the time
    Aruba ClearPass vs ExtremeCloud IQ Logo
    Aruba ClearPass vs ExtremeCloud IQ
    Compared 7% of the time
    More ExtremeCloud IQ Competitors
     

    Product Reports

    Buyer's Guide
    Cisco Prime [EOL]
    April 2025
    Cisco Prime [EOL] reportDownload Cisco Prime [EOL] product report
    Buyer's Guide
    ExtremeCloud IQ
    April 2025
    ExtremeCloud IQ reportDownload ExtremeCloud IQ product report
     

    Also Known As

    Cisco Prime Infrastructure
    Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
     

    Overview

    Cisco Prime products deliver next-generation management by supporting an intuitive workflow-oriented user experience and integrated lifecycle operations across Cisco architectures, technologies, and networks.

    Cisco

    ExtremeCloud is a resilient and scalable cloud-based network management solution offered by Extreme Networks as a subscription service.

    The network is your platform of engagement for clients and staff. We have designed ExtremeCloud to provide superior user experience by empowering you and the applications that drive your business. The combination of Extreme Networks’ smart wired and wireless edges and the elasticity, resilience and scalability provided via state-of-the-art datacenters distributed strategically for worldwide availability allows you to respond to the changing needs of your business, at the speed of cloud, through a simple, multi-site aware user interface.

    Extreme
     

    Sample Customers

    Mohawk Industries, Universidad EAFIT, Halton Healthcare
    Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
    Buyer's Guide
    Network Management Applications
    April 2025
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