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Cisco Prime [EOL] vs ExtremeCloud IQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
4.3
Aerohive's customer service is praised for responsiveness and efficiency, despite occasional delays, with helpful support and effective escalation.
 

Room For Improvement

No sentiment score available
Sentiment score
5.7
ExtremeCloud IQ needs interface improvements, clearer error descriptions, faster support, streamlined licensing, and enhanced security for better user experience.
 

Scalability Issues

No sentiment score available
Sentiment score
8.5
ExtremeCloud IQ excels in scalability and deployment, supporting diverse large-scale environments with reliable, cloud-based architecture and management.
 

Setup Cost

No sentiment score available
Sentiment score
5.0
ExtremeCloud IQ costs are high yet competitive, with AP prices ranging from $400-$1200 and licenses starting at $110.
 

Stability Issues

No sentiment score available
Sentiment score
8.5
ExtremeCloud IQ is praised for stability, issues often resolved with updates; occasional problems don't significantly impact reliability.
 

Valuable Features

No sentiment score available
Sentiment score
7.9
ExtremeCloud IQ delivers scalable cloud-based management with enhanced security, intuitive tools, and centralized control for efficient network deployment.
 

Categories and Ranking

Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
75
Ranking in other categories
Network Management Applications (10th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
 

Featured Reviews

ZeeshanAli1 - PeerSpot reviewer
Robust, cost-effective, and provides good visibility, but the scalability could improve
We are extremely satisfied with the reliability and robustness of Cisco Prime Infrastructure, which we have been using for many years. Compared to newer products such as DNS centers or others, it has proven to be much more stable, which is important for large-scale operations. Stability is a primary concern for us, and we are glad that Cisco Prime Infrastructure meets our expectations in that regard. Furthermore, in regards to Legacy Plus new hardware, Cisco Prime has proven to be a reliable and adaptable solution thus far. Not only can it support older hardware, but it also has the capability to handle new features with the latest updates. If we consider new solutions such as DNS Center, we may have to sacrifice some legacy features that we still rely on. We may need to continue using these legacy features for a few more years due to various reasons such as budget constraints or the site not being a high priority. However, if we switch to a new product at this stage, we may lose a lot of the monitoring and other capabilities that we have with Cisco Prime. We have a close relationship with Cisco and understand that they are not prioritizing investments in Cisco Prime as they are encouraging customers to adopt the Cisco DNA Center. This means that we don't anticipate many new features to be added to the product in the future. While we know that we will eventually have to transition to a new solution, in the meantime, we plan to do a quick refresh of our legacy products.
KristianLarsen - PeerSpot reviewer
Helps resolve network-related issues quickly and is reasonably priced
The tool has both advantages and weaknesses because it has several pieces of software on which it has been working because of buyouts. The tool has several branches of software versions, and you can consolidate it into ExtremeCloud, but it also has the disadvantage that sometimes people can get issues because the software on the hardware is different than they expected, especially if it is not converted to the tool used. The tool has simplified things, but it also adds a complexity that sometimes stumps some users. In the future, I think the tool’s onboarding setup of a new tenant could be smoother or faster. I also think that they could provide a simpler setup for first-level support so that it can be easier for them to have a support dashboard that would help them. I am talking about customer support organizations, so you usually have a high turnaround, but you need to have something that is easier to use and where you don't need so much training.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
13%
Manufacturing Company
9%
Educational Organization
6%
Computer Software Company
16%
Educational Organization
10%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Prime?
The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management.
What needs improvement with Cisco Prime?
The product's performance monitoring feature could be more intuitive.
What is your primary use case for Cisco Prime?
We use Cisco Prime for centralized configuration management backups and monitoring.
What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
 

Also Known As

Cisco Prime Infrastructure
Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
 

Learn More

 

Overview

 

Sample Customers

Mohawk Industries, Universidad EAFIT, Halton Healthcare
Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Find out what your peers are saying about Cisco, HPE Aruba Networking, Fortinet and others in Network Management Applications. Updated: October 2024.
816,406 professionals have used our research since 2012.