Try our new research platform with insights from 80,000+ expert users

Cisco Prime [EOL] vs ExtremeCloud IQ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Prime [EOL]
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
75
Ranking in other categories
Network Management Applications (9th), Network Access Control (NAC) (11th), Intrusion Detection and Prevention Software (IDPS) (20th)
 

Featured Reviews

ZeeshanAli1 - PeerSpot reviewer
Robust, cost-effective, and provides good visibility, but the scalability could improve
We are extremely satisfied with the reliability and robustness of Cisco Prime Infrastructure, which we have been using for many years. Compared to newer products such as DNS centers or others, it has proven to be much more stable, which is important for large-scale operations. Stability is a primary concern for us, and we are glad that Cisco Prime Infrastructure meets our expectations in that regard. Furthermore, in regards to Legacy Plus new hardware, Cisco Prime has proven to be a reliable and adaptable solution thus far. Not only can it support older hardware, but it also has the capability to handle new features with the latest updates. If we consider new solutions such as DNS Center, we may have to sacrifice some legacy features that we still rely on. We may need to continue using these legacy features for a few more years due to various reasons such as budget constraints or the site not being a high priority. However, if we switch to a new product at this stage, we may lose a lot of the monitoring and other capabilities that we have with Cisco Prime. We have a close relationship with Cisco and understand that they are not prioritizing investments in Cisco Prime as they are encouraging customers to adopt the Cisco DNA Center. This means that we don't anticipate many new features to be added to the product in the future. While we know that we will eventually have to transition to a new solution, in the meantime, we plan to do a quick refresh of our legacy products.
Sriman L - PeerSpot reviewer
One of the best cloud-based wireless solutions that helps manage multiple APs from a single dashboard across multiple locations
ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed. Sometimes, AP details, like the AP firmware and the AP hostname, are not updating properly because of a few bugs in the current version, which they might fix in the next version. Compared to the central and other cloud solutions, a couple of bugs still running on these portals need to be rectified. For ExtremeCloud IQ's next releases, I expect to get all the users and the events alerts. Also, if any AP goes down, I should be able to do some scheduled reports specific to the site because it is currently in beta. If any AP goes offline, that's an event. If you want to do the filter for a specific site event, we don't have that filter option. I expect specific site-level and category-level events and alert filters to get reports.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Prime, from a management perspective, has good reporting."
"If an AP or any wireless device goes into critical mode, Cisco Prime sends an alert. That is the most helpful feature."
"Cisco Prime allows us to manage all the wireless controllers and access points."
"Cisco Prime has been around for a long time, and it keeps getting better and better."
"Cisco Prime can help customers fix their Wi-Fi issues with scientific and digital data."
"We use the solution to control the physical service station that is part of the SCADA network. We connect and control them remotely."
"We use Cisco Prime for network mapping and surveys."
"The VLAN mapping function has been most impactful in simplifying our network management tasks."
"Everything can be seen from the dashboard."
"The cloud management gives us the tools and reports that we need to monitor and troubleshoot the network."
"The technical support for this solution is good."
"Ability to assign zero trust policies from the user."
"The cloud-based management interface allows us to fully manage all our wireless radios, ensuring consistency and ease of access."
"The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the network, like data usage (in GB), the status of ports and AP, and other details. You can drill down on granular-level drills to gain insights into specific applications and usage patterns like application level and fee, where your data is being wasted or what your clients are doing with the Internet data, what kind of applications they are using, etc."
"It excels in Wi-Fi and switch management, as well as other internal management aspects, offering speed and efficiency that surpass what other competitors provide."
"Its configuration and deployment are the most valuable."
 

Cons

"The reporting feature of Cisco Prime should be improved."
"Maybe it could be a little cheaper."
"Cisco can only be used for Cisco environments and is not compatible with other vendors."
"The solution can be slow at times."
"The product needs to improve its stability."
"I rate Cisco Prime seven out of 10 for affordability. All Cisco solutions are expensive."
"The reporting could be simplified and the information made clearer to the user."
"The solution is not easy to configure."
"A room for improvement in ExtremeCloud IQ is roaming. My team is facing roaming issues with the solution, particularly when using VoIP over WiFi. For example, VoIP sometimes breaks when you walk around the customer site. In terms of what I'd like to see in the next release of the solution, right now, the inventory for ExtremeCloud IQ is awful. There's no stock, and you must wait a year and a half for new stocks. It's awful."
"Certain features only exist or work in certain versions."
"The Virtual Appliance crashed once while doing an upgrade. The good thing here is, even if the management system fails, all our networks and features still remain 100% stable and working."
"The solution will show us that there are some issues, but when we try to find those issues, we can't see them."
"Pricing could be improved. It could be lower."
"Their firewall configuration gets funky and it can be difficult to understand."
"We'd like to have a cloud dashboard from which we can see all devices."
"There can be an improvement by incorporating two-factor authentication or multi-factor authentication for security. Advanced network access control features and application control features should be added to manage applications. Many customers are interested in managing data, such as setting data quotas for individual users."
 

Pricing and Cost Advice

"The solution is not inexpensive but is worth it for large-scale environments."
"The product's performance monitoring feature could be more intuitive."
"I would rate the pricing of Cisco Prime a seven out of ten."
"We update the license every five years."
"The cost is quite high."
"If we have a license for Cisco DNA, we can use the same license for Cisco Prime."
"The product is expensive compared to other vendors in the market."
"Cisco Prime is an expensive solution."
"Bring the cost down."
"The pricing is so cost-effective that it leaves no room for competition with other vendors."
"It is not the cheapest product but I think that the price is reasonable because you get a lot of support of it's needed."
"ExtremeCloud IQ's pricing is high."
"I did a multi-year license. It was a three-year license. It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale."
"The price was okay."
"Start small and grow big. You can choose the basic Aerohive Connect free subscription solution and, later, if needed (in terms of functionality) you can upgrade to Aerohive Select."
"I am not involved in the price, but I am sure that it is not cheap."
report
Use our free recommendation engine to learn which Network Management Applications solutions are best for your needs.
831,265 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
14%
Manufacturing Company
10%
Educational Organization
6%
Computer Software Company
15%
Educational Organization
10%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Prime?
The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management.
What needs improvement with Cisco Prime?
The product's performance monitoring feature could be more intuitive.
What is your primary use case for Cisco Prime?
We use Cisco Prime for centralized configuration management backups and monitoring.
What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
 

Also Known As

Cisco Prime Infrastructure
Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
 

Learn More

 

Overview

 

Sample Customers

Mohawk Industries, Universidad EAFIT, Halton Healthcare
Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications. Updated: December 2024.
831,265 professionals have used our research since 2012.