Cisco Prime [EOL] vs ExtremeCloud IQ comparison

"Cisco Prime has been around for a long time, and it keeps getting better and better."

"The solution's configuration management tool is amazing because it centralizes and pushes configurations which saves a lot of volume and effort."

"What I found most beneficial from Cisco Prime is that it gives you an insight into what your network does, even when you're not actively monitoring what's going on with your network."

"The most valuable is the assistance for network support."

"The product's most valuable features are monitoring and configuration."

"The installation is easy."

"It helps us manage and monitor analytics and fix issues."

"The most valuable feature of Cisco Prime is the heat maps."

"Ability to assign zero trust policies from the user."

"What's most valuable for me in ExtremeCloud IQ is easy management. It also has centralized administration, so you don't have to go to the customer site to program it. It can be programmed remotely."

"Extreme is transitioning to 802.11ax facilities running the 2G and the 5G cloud, allowing for higher density in education use cases, and ExtremeCloud IQ provides you with novel ways to manage everything. In the old days, you used to have a controller on-site for your access points, but everything is easier now."

"The cloud management gives us the tools and reports that we need to monitor and troubleshoot the network."

"It allows me to see APs and clients that are having issues, allowing for faster support response and less downtime."

"The cloud-based controller through HiveManager is its most valuable feature. I can manage and configure changes to my access points from anywhere."

"The HiveManager integration with the VPN Gateway is awesome."

"The support organization behind this product is extremely professional."

"I rate Cisco Prime seven out of 10 for affordability. All Cisco solutions are expensive."

"The product is expensive compared to other vendors in the market."

"The user interface of Cisco Prime could be more user-friendly and increase its performance."

"Cisco Prime needs to have lower prices and more customization options."

"The overall management capabilities of Prime need to be improved."

"The solution is not easy to configure."

"Cisco can only be used for Cisco environments and is not compatible with other vendors."

"Cisco Prime could improve the graphical user interface."

"The solution's performance needs to be enhanced because of a very high delay."

"I would like to see a remote phone application for monitoring APs when on the road."

"Browser load time for the cloud is long and needs improvement."

"A mobile app would be awesome."

"ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed."

"Need port aggregation on the 2384 switches to take full advantage of ac on the APs. I understand that is on their product road map."

"I struggled with the documentation. I expected comprehensive documentation and videos but found them to be too simple."

"We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue."

"The solution is not inexpensive but is worth it for large-scale environments."

"The product's performance monitoring feature could be more intuitive."

"I would rate the pricing of Cisco Prime a seven out of ten."

"Cisco Prime is an expensive solution."

"I rate the solution's pricing an eight out of ten."

"I would rate the solution's pricing an eight out of ten."

"The cost is quite high."

"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."

"Extreme is twice as cheap compared to Cisco due to the currency exchange. Normally, I think Cisco would be a little bit more expensive, but there wouldn't be that much of a difference."

"The product pricing is reasonable."

"Start small and grow big. You can choose the basic Aerohive Connect free subscription solution and, later, if needed (in terms of functionality) you can upgrade to Aerohive Select."

"Customers need to pay a yearly licensing fee for ExtremeCloud IQ, which is a little bit expensive."

"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."

"ExtremeCloud IQ's pricing is high."

"The pricing is so cost-effective that it leaves no room for competition with other vendors."

"I would advise that you be sure to compare apples with apples. Many customers just look at the price per AP and licences, and compare that against other solutions. But, they do not look at the complete picture such as: TCO - how much the equipment will cost you over, say, seven years? Will the customer need to change complete infrastructure when they want to buy the newest hardware? Does support include a lifetime warranty and RMA?"