Cisco Prime [EOL] vs ExtremeCloud IQ comparison

"It helps us manage and monitor analytics and fix issues."

"I have found the solution to be scalable."

"If an AP or any wireless device goes into critical mode, Cisco Prime sends an alert. That is the most helpful feature."

"We use this solution to troubleshoot our wireless systems, specifically regarding signal strength."

"The technical support team is very good."

"Cisco Prime, from a management perspective, has good reporting."

"Cisco Prime can help customers fix their Wi-Fi issues with scientific and digital data."

"The VLAN mapping function has been most impactful in simplifying our network management tasks."

"ExtremeCloud IQ is integrated with the Ekahau tool so that you can log in to the ExtremeCloud IQ portal, upload the cloud plans, draw all the interiors, and plan the APs with the real-time AP position."

"The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the network, like data usage (in GB), the status of ports and AP, and other details. You can drill down on granular-level drills to gain insights into specific applications and usage patterns like application level and fee, where your data is being wasted or what your clients are doing with the Internet data, what kind of applications they are using, etc."

"When we deployed the new IP that is managed wirelessly in the cloud, it fixed the problems. Now, we don't have any more reports, and everything works fine."

"a true controller-less approach, where each Access Point is 100% independent from the management system."

"ExtremeCloud IQ is a complete package with the pilot and the co-pilot feature that gives me full visibility of the network."

"Its configuration and deployment are the most valuable."

"It excels in Wi-Fi and switch management, as well as other internal management aspects, offering speed and efficiency that surpass what other competitors provide."

"What I like best about ExtremeCloud IQ is its ease of use. Flexibility is another pro of ExtremeCloud IQ. I also find ExtremeCloud IQ feature-rich."

"They could consider offering more flexible pricing options for their customers."

"The product is expensive compared to other vendors in the market."

"I would love for Cisco Prime to show bandwidth usage and consumption, but I can't monitor bandwidth usage at a given time."

"Cisco Prime could improve the graphical user interface."

"The product needs to improve its stability."

"If you think about a centralized monitoring system, Cisco Prime is not good because it does not support third-party vendors like Palo Alto or FortiGate."

"I want the tool to improve data visibility."

"Cisco Prime needs to have lower prices and more customization options."

"We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue."

"For me, the only issue is the potential delay in the tool statistics updating in real time after making changes."

"There can be an improvement by incorporating two-factor authentication or multi-factor authentication for security. Advanced network access control features and application control features should be added to manage applications. Many customers are interested in managing data, such as setting data quotas for individual users."

"I would like to see a remote phone application for monitoring APs when on the road."

"Pricing could be improved. It could be lower."

"The solution will show us that there are some issues, but when we try to find those issues, we can't see them."

"They can improve just the onboarding process. More user information about the introduction to the product would be helpful. It would be good if they have a better user introduction to the new product because it is different than the prior version."

"Its price could be lower. It is a simplified solution, but it has price challenges. It is costly as compared to other solutions. It has almost everything. The only thing is that MAC is not possible on the cloud, and it has to be on-premises."

"Cisco Prime is an expensive solution."

"I rate the solution's pricing an eight out of ten."

"The product's performance monitoring feature could be more intuitive."

"The solution is not inexpensive but is worth it for large-scale environments."

"I would rate the pricing of Cisco Prime a seven out of ten."

"I would rate the solution's pricing an eight out of ten."

"The product is expensive compared to other vendors in the market."

"The cost is quite high."

"ExtremeCloud IQ's pricing is medium, but its support contract costs more."

"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."

"The pricing is so cost-effective that it leaves no room for competition with other vendors."

"I am not involved in the price, but I am sure that it is not cheap."

"Extreme licensing is based on the number of access points. When you buy the license for the first year, everything is included, such as access to mapping, etc. If you don't renew your software assurance for the second year, the access points will still work, but you can't use the cloud management tools."

"This solution offers annual licensing that is middle of the range in terms of cost."

"It is easy for customers to use this product because they are able to interchange the license depending on their usage rather than having to buy individual licenses for each asset."

"The product pricing is reasonable."