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Cisco Prime [EOL] vs ExtremeCloud IQ comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Cisco Prime [EOL]
Average Rating
7.8
Number of Reviews
35
Ranking in other categories
No ranking in other categories
ExtremeCloud IQ
Average Rating
8.6
Number of Reviews
75
Ranking in other categories
Network Management Applications (10th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
 

Featured Reviews

NM
May 26, 2023
It's a good solution for managing a large environment
We use Prime to manage all our Cisco products like wireless controllers, access points, switches, etc.  The endpoint information Cisco Prime generates helps us troubleshoot, and it's also useful for compliance reporting and endpoint identification. Cisco Prime is a little outdated. It will soon…
Sriman L - PeerSpot reviewer
Jun 22, 2023
One of the best cloud-based wireless solutions that helps manage multiple APs from a single dashboard across multiple locations
ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed. Sometimes, AP details, like the AP firmware and the AP hostname, are not updating properly because of a few bugs in the current version, which they might fix in the next version. Compared to the central and other cloud solutions, a couple of bugs still running on these portals need to be rectified. For ExtremeCloud IQ's next releases, I expect to get all the users and the events alerts. Also, if any AP goes down, I should be able to do some scheduled reports specific to the site because it is currently in beta. If any AP goes offline, that's an event. If you want to do the filter for a specific site event, we don't have that filter option. I expect specific site-level and category-level events and alert filters to get reports.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Prime allows us to do a lot of functions with the users and it is flexible."
"Cisco Prime has been around for a long time, and it keeps getting better and better."
"The endpoint information Cisco Prime generates helps us troubleshoot, and it's also useful for compliance reporting and endpoint identification."
"The most valuable feature of Cisco Prime is the heat map."
"The dashboard is a valuable feature. It's very clear, and the metrics make it easy to see the current network situation."
"Enables oversight in order to tweak and tune."
"The technical support team is very good."
"Cisco Prime, from a management perspective, has good reporting."
"Another valuable feature is the automation of Wi-Fi configurations, which allows the wireless network to auto-reconfigure in case of problems."
"What's most valuable for me in ExtremeCloud IQ is easy management. It also has centralized administration, so you don't have to go to the customer site to program it. It can be programmed remotely."
"It allows me to see APs and clients that are having issues, allowing for faster support response and less downtime."
"The tech who handles Extreme IQ tells me it's easy to use and learn. He felt like it was pretty intuitive. It comes with solid training materials. He also has talked about the security features that give you as much or as little control as you want."
"Its configuration and deployment are the most valuable."
"App and firewall security at the AP."
"The dashboards are great and the user interface is quite intuitive."
"ExtremeCloud IQ is a complete package with the pilot and the co-pilot feature that gives me full visibility of the network."
 

Cons

"The solution is not easy to configure."
"They could consider offering more flexible pricing options for their customers."
"It should be able to monitor Palo Alto, Juniper, and Check Point products - not just Cisco solutions."
"I would rate the scalability of Cisco Prime a six out of ten. To scale up from a hundred to a thousand devices, the platform needs to be rebuilt logically. This process might require a downtime window and may involve changing the hardware or upgrading to a larger appliance."
"Maybe it could be a little cheaper."
"The reporting feature of Cisco Prime should be improved."
"This solution could be improved if it could monitor configuration changes."
"The user interface of Cisco Prime could be more user-friendly and increase its performance."
"The managing of switches within this solution could be improved."
"We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue."
"The Virtual Appliance crashed once while doing an upgrade. The good thing here is, even if the management system fails, all our networks and features still remain 100% stable and working."
"Their firewall configuration gets funky and it can be difficult to understand."
"The tool has simplified things, but it also adds a complexity that sometimes stumps some users."
"I would like to see more security features such as NAC integrated to the solution. This would allow customers to be able to control all other users under one dashboard."
"ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed."
"Pricing could be improved. It could be lower."
 

Pricing and Cost Advice

"You need to get special quotes from the company for each order."
"Cisco Prime is an expensive solution."
"I would rate the pricing of Cisco Prime a seven out of ten."
"We update the license every five years."
"The product's performance monitoring feature could be more intuitive."
"If we have a license for Cisco DNA, we can use the same license for Cisco Prime."
"I rate the solution's pricing an eight out of ten."
"The solution is not inexpensive but is worth it for large-scale environments."
"Start small and grow big. You can choose the basic Aerohive Connect free subscription solution and, later, if needed (in terms of functionality) you can upgrade to Aerohive Select."
"Customers need to pay a yearly licensing fee for ExtremeCloud IQ, which is a little bit expensive."
"I would advise that you be sure to compare apples with apples. Many customers just look at the price per AP and licences, and compare that against other solutions. But, they do not look at the complete picture such as: TCO - how much the equipment will cost you over, say, seven years? Will the customer need to change complete infrastructure when they want to buy the newest hardware? Does support include a lifetime warranty and RMA?"
"Price-wise, it is a reasonable tool."
"Extreme is twice as cheap compared to Cisco due to the currency exchange. Normally, I think Cisco would be a little bit more expensive, but there wouldn't be that much of a difference."
"It is easy for customers to use this product because they are able to interchange the license depending on their usage rather than having to buy individual licenses for each asset."
"It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."
"The price was okay."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Government
12%
Manufacturing Company
9%
Educational Organization
6%
Computer Software Company
16%
Government
11%
Educational Organization
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Prime?
The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management.
What needs improvement with Cisco Prime?
The product's performance monitoring feature could be more intuitive.
What is your primary use case for Cisco Prime?
We use Cisco Prime for centralized configuration management backups and monitoring.
What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
 

Also Known As

Cisco Prime Infrastructure
Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
 

Learn More

 

Overview

 

Sample Customers

Mohawk Industries, Universidad EAFIT, Halton Healthcare
Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Find out what your peers are saying about Cisco, Fortinet, HPE Aruba Networking and others in Network Management Applications. Updated: September 2024.
802,829 professionals have used our research since 2012.