A customer's biggest problem is usually poor Wi-Fi, especially in meeting rooms or video conferences. Cisco Prime can help customers fix their Wi-Fi issues with scientific and digital data, which helps to improve the Wi-Fi experience of the customer. Even if most of the workforce goes back to the office, there would still be a need to connect to an office network using Wi-Fi, not only wired LAN cables. Cisco Prime is a critical tool which helps us design the Wi-Fi network. If something doesn't work properly, the entire operations team can use it to troubleshoot and discover what went wrong in a particular building or floor.